UNIVERSITY TECHNICAL OF AMBATO

TOURISM AND HOSPITALITY CARRER

PRODUCT N:4

NAME: MARIA BELEN URQUIZO

SEMESTRE: 7

UNIT 10 HOTEL AND CATERING• IN THIS UNIT YOU CAN SEE THE

VOCABULARY AND GRAMAR VERY USED FOR THE CARRER, AN WHEN DO YOU WORK IN A

RESTAURANT. THE BEST SERVICE IN THIS UNIT

BUFFETDEFINITION

A meal at which guests help themselves from a number of dishes and often eat standing up

SENTENCESIn the restaurant the buffet is very delicious all days.

SAFE

DEFINITION where you can store valuables

SENTENCESHe safe is important in this places.

REFILL

DEFINITION

another serving of a drink.SENTENCESThe refill is other way to serve drinks faster.

GRATUITY

DEFINITION money given as a reward for a service.

SENTENCESThe gratuity that I get at the restaurant is valuable

BRUNCH

DEFINITION

BRUNCH:a meal that’s between breakfast and lunch

SENTENCES

Lunch is very delicious at home

VOUCHER

DEFINITIONVOUCHER: a paper that allows

people to get items for free.

SENTENCEScash voucher is very interesting

COSTUMER

DEFINITION CUSTOMER: a person who buys SENTENCES

the costumer is the cutest restaurant

PANCAKES

DEFINITIONPANCAKES:a thin flat cake made

from batter and fried on both sides, often served rolled and filled with a

sweet or savoury mixture

SENTENCESThe pancakes are very delicious in my house

TOAST

DEFINITIONTOAST:sliced bread browned by exposure to heat, usually under a

grill, over a fire, or in a toaster.

SENTENCESThe toast and juice is perfect in the breakfast

DEFINITIONBAGELS:sliced bread browned by exposure to heat, usually under a

grill, over a fire, or in a toaster.

SENTENCESThe blages are cooking with

BAGELS

CONTINENTAL BREAKFAST

DEFINITIONCONTINENTAL BREAKFAST: is a small meal that usually only includes

coffee ,juice,and a pastry.

SENTENCESThe Continental breakfast is the most used in Ecuador

SCRAMBLED EGGS

DEFINITIONSCRAMBLED EGGS: are eggs that are stirred before they are cooked.

SENTENCES In the breacktfast the scrambled is very delicious and very nutritive

REWARD

DEFINITIONsomething given or received in return

for a deed or service rendered

SENTENCESThe reward is very important for the person in the job

COFFEE

DEFINITIONA beverage consisting of a decoction or infusion of the roasted ground or crushed seeds of the two-seeded

fruit of certain coffee trees.

SENTENCESThe cofee is very delicious.

DEFINITIONA light midday meal between

breakfast and dinner; luncheon

SENTENCESWe lunched quite late today

LUNCH

EGGS OVER EASY

DEFINITIONIt includes eggs that are cooked on

both sides with the yolk intact.

SENTENCESEggs over easy is an egg dish.

JUICE

DEFINITIONThe natural fluid, fluid content, or liquid part that can be extracted from a plant .

SENTENCESThe juice of banana is very delicious

GUEST

DEFINITIONA person who is entertained, taken

out to eat

SENTENCESThe guest of restaurants is responsable.

MEAL

DEFINITIONAny of the regular occasions, such

as breakfast, lunch, dinner, etc., when food is served and eaten.

SENTENCESThe meal is important for start the day

GRATUITY

DEFINITIONA gift of money, over and above payment due for service, as to a

waiter or bellhop; tip.

SENTENCESI won a binge gratuity in the of abuffet

UNIT 10 TOURISM

• IN THIS UNIT YOU KNOW ABOUT THE BAGGAGES, WHEN YOU CAN SEE MANY VOCABULARY ABOUT THE CLAIM,,DAMAGE, OFFICE,SISTEM THAT YOU USED IN THE LIVE, WHY IS NECESARY IN THE CARRER

DEFINITIONBARTENDER: Is a person who a person that mixes and serves alcoholic drinks at a bar.

SENTENCEThe bartender is important inside of the bar

BARTENDER

COCKTAILS

COCKTAILS: Is an iced drink of wine or distilled liquor mixed with flavoring ingredients

SENTENCEThe cocktails are very delicious in Estrellitas Bar

MIXER

DEFINITIONMINORS: Is a machine that combines differents ingredients together.

SENTENCEThe mixer does much

cocktails

RED WINE

DEFINITIONRED WINE: Is a wine that has been made with grape skins and is red.

SENTENCEThe red wine is the best option for red

meal.

PITCHER

DEFINITIONPITCHER: Is a large container with a handle and spout that holds drinks.

SENTENCEThe modified leaf of a pitcher

plant.

WHITE WINE

DEFINITIONWHITE WINE : Is a wine that is made without grape skins and is pale in color.

SENTENCECould I have a glass of white wine

TOP SHELF

DEFINITIONTOP SHELF: Is of a high quality and is usually expensive.

SENTENCEThe top self is very

expensive and quality.

DEFINITIONWINE LIST: Is of a high quality and is

usually expensive.

SENTENCEThe wine list is perfect for the party to night

WINE LIST

HAPPY HOUR

DEFINITIONHAPPY HOUR : Is a limited period of

time, often in the early evening.

SENTENCEThis time you can do many activities to dancing

DRINK ORDER

DEFINITIONHAPPY HOUR : Is when

someone required a drink.

SENTENCEI decide take my order drink for to night please

DOMESTIC BEER

DEFINITIONDOMESTIC BEER : Is a beer that is made in the country in which it is

served.

SENTENCEI prefer drink only domestic beer beacause is very

delicious

IMPORTED BEER

DEFINITIONDOMESTIC BEER : Is a beer that is made

in the country other than the one in which it is served

SENTENCEThe imported beer is very expensive when

arrive to Quito

LIQUORS

DEFINITIONLIQUORS : Are drinks that have

alcohol.SENTENCE

I have the bar with many liquors and are very expensives

UNIT 11 HOTEL AND CATERING

• THIS UNIT IS VERY INTERESTING WHY YOU CAN KNOW

VOCABULARY ABOUT DE BAR, SO IS PERFECT VOCABULARY

BECAUSE YOU CAN JOB INSIDE THE BAR AND LEARN MANY DRINKS AROUN THE WORD

PHOTO ID/IDENTIFICATION

SENTENCEMY ID is very nice, because, I am very nice.

• DEFINITIONIs a card that proves who

you are and has a photograph of you on it.

DEBIT CARD

SENTENCEMy debit card is lost in the centre of Ambato.

• DEFINITIONIs a small card that takes

money out of a bank account.

CREDIT CARD

SENTENCEMy credit card notAvailable to ther person.

• DEFINITIONIs a small card that allows you buy things and pay for them later.

PERSONAL CHECK

SENTENCEIn my job I have each month, my personal check

• DEFINITIONIs a method of payment that uses money from a checking account.

CHARGE CARD

SENTENCEMy charge card has much money for buy in the shop

• DEFINITIONIs a small cardfrom a bank or shop that allows you to buy items and pay for them later.

CASH ONLY

SENTENCEIn the shop I bougth only cash only

• DEFINITION

A cash only business only accepts cash as a method of payment.

TRANSACTION

SENTENCEThe transaction is very save in my computer.

• DEFINITIONA transaction occurs

when someone buys or sells something

CHECKING ACCOUNT

SENTENCEIn my bank has the service of checking account

• DEFINITIONA checking account is a type of bank account. You can withdraw money using checks.

METHOD OF PAYMENT

SENTENCEThe method of payment is very easy when bougth any thing.

• DEFINITIONA method of payment is a way to pay for items, which includes cash, charge card, and checks.

MONEY

SENTENCEMy money is used when travel to university

• DEFINITION

The official currency, coins, and negotiable paper notes issued by a government.

SHOPPING

SENTENCEMy mom and me. I am going to go shopping all weekend

• DEFINITIONAlso shoppe A small retail store or a specialty department in a large store.

SENTENCEIn the restaurant has the specialty service for the children.

• DEFINITION

It is a way to serve the client to feel comfortable.

SPECIALITY SERVICES

SENTENCEI offer businesses services for the hotels and restaurants very nice.

• DEFINITIONThe activity of buying and

selling commodities, products, or services.

BUSINESSES

SENTENCEDario bought his sportswear with visa card.

• DEFINITIONVisa is a credit or debit card

that works worldwide.

VISA CARD

SENTENCEAnita baby clothes payment with your American Express Card.

• DEFINITIONFinancial services corporation, which specializes in the issuance of credit

cards to millions of individuals across the world

AMERICAN EXPRESS

SENTENCEThe euro was introduced by the EU in to the financial community

• DEFINITIONThe official currency of the

European Union's (EU) member states

EURO

SENTENCEThe dollar runs through most Latin American countries.

• DEFINITIONa paper money, silver or

cupronickel coin, and monetary unit of the United States.

DOLLARS

SENTENCEAllows customers to establish an account on its website, which is connected to a user's credit card or checking account

• DEFINITIONAn electronic commerce company that facilitates payments between

parties through online funds transfers.

PAYPAL CARD

SENTENCEI have one coupon for this night for see one film.

• DEFINITION• A discount for a particular product, a

form in a newspaper or magazine that may be filled in and sent as an application for a purchase or

information

COUPON

SENTENCEThe issue of promissory notes by the bank

• DEFINITION• an important topic or problem for

debate or discussion, the action of supplying or distributing an item for use, sale, or official purposes.

ISUUE

SENTENCEThe top shelf is occupied by white and red wines

• DEFINITIONIs of a high quality and is usually expensive.

TOP SHELF

UNIT 11 TOURISM

• IN THIS UNIT YOU KNOW ABOUT THE SERVICE THAT

HAS THE BANKS. SO IS VERY NECCESARY KNOW BECAUSE

IS VERY EASY FOR USED IN THE WORD

BANK

DEFINITIONIt is a place where you can keep money, very safe

SENTENCESThe bank of a place where you can make money to visit many places.

WIRE TRANSFER

DEFINITIONIt is a way of moving money,

carried out using credit institutions, such as banks

SENTENCESIt is important to make a wire transfer, when traveling

WITH DRAW

DEFINITIONTO WITHDRAW is to make money out of your bank account

SENTENCESyou need to withdraw money to pay for services.

BRANCHES

DEFINITIONA Branch is an office that is part of a bigger company

SENTENCESbranches are very important and useful for people, when travel.

SERVICE FEE

DEFINITIONA service fee is ,money that you pay to receive

a service

SENTENCESit is easier with service fee paid when performing an activity

Service charge

DEFINITIONA service charge is money that you pay to receive a service

SENTENCESWhen you pay for a service or well received and pay in easy payments

BUSINESS HOURS

DEFINITIONA companys business hours Are the times that the company is open

SENTENCESSENTENCESthe BUSINESS HOURS is important for customer service

ELECTRONICALLY

DEFINITIONTo send something

electronically is to send something using

electronic methods

SENTENCESThe method most used in electronics is on the phone, and it is necessary

ATM

DEFINITIONAn ATM is a machine that you use to access and withdraw money

from your bank account.

SENTENCESATM is easy to use and very necessary

PINDEFINITION

Is a secret number that you use to access a bank account using an ATM

SENTENCESThe password is important, and is used with care

Bank Tellers

DEFINITIONBank tellers are

responsible for the exact processing of

routine transactions in banks.

SENTENCESthe bank tellers gives money to the owner of a bank account to a trip

DEBIT CARD

DEFINITIONThe debit card is a

plastic bank card 8.5 × 5.3 cm with a magnetic

strip on the back

SENTENCESIN my debit card they were charged 12% SURCHARGE

CREDI CARD

DEFINITIONCard issued by a bank

that allows certain operations from an ATM and buying goods and

services on credit

SENTENCESMy Credit Card Served To Pay Me My Trip To Galapagos

CENTRAL COMPUTER

DEFINITIONIt is a big, powerful and

expensive computer mainly used by a

company to process a lot of data; for example,

processing bank transactions.

SENTENCESThe central computer inside the bank is damage

SEVINGS ACCOUNT

DEFINITIONA savings account is an ordinary sight (passive product) deposit, where funds deposited by the account holder have

immediate availability and profitability or generate some interest for a certain period depending on the lot saved.

SENTENCESMy savings account expired, I have to renew

CHEKS

DEFINITIONExtending and

document delivery person to person so it

can withdraw an amount of money from the funds that it has in

the bank

SENTENCESCheque For My Work Has Many Values

BANK DEPOSIT BOX

DEFINITIONVery sturdy metal box

which is provided with a locking system and is used to safely store money, valuables,

documents or values.

SENTENCESThe Bank Deposit Box Is Very Safe And Monitor The Three Guards.

MANAGER

DEFINITIONmanager to that person in a particular company or organization has the responsibility and tasks

to guide others, to execute and issue

orders

SENTENCESBank Manager Is Very Important To Control Staff

THE GUARD

DEFINITIONA security guard is the person responsible for

monitoring and ensuring the safety of the places for which

has been hired

SENTENCESThe Guard Is Very Responsible Bank At Work

MONEY

DEFINITIONSet of notes and coins used as legal tender

SENTENCESMY MONEY IN THE BANK GIVES ME High Interest Rates, And I Like That

UNIT 12 HOTEL AND TOURISME

• IN THIS UNIT YOU KNOW ABOUT THE SERVICES THAT OFFER THE RESTAURANT AND THE STAFF

THAT WORK INSIDE TO THE KITCHEK, SO IS VERY NECESARY VOCABULARY VERY EXPENSIVE WHEN YOU PREFER WORK HERE

DEFINITIONBUTCHER: Is a person who job is to cut up or

sell meat

SENTENCESThe butcher who sold me this beef is always friendly

BUTCHER

DEFINITIONA PREP COOK works in a kitchen, preparing food to be cooked. A prep cook does not

usually cook

SENTENCESA prep cook’s role is to assist in the preparation of meals by chopping vegetables, making salads, and putting together entrees

PREP COOK

DEFINITION Is a person whose job is to deliver the food orders to the

kitchen.

SENTENCESIn all the kitchen is important that the caller tells the kitchen staff what food customers ordered

CALLER

DEFINITIONA LINE COOK works at one food station, preparing and

cooking one part of a meal or a specific type of food. The sous chef is usually the line

cook´s boss

SENTENCESThe line cook is the person responsible for the preparation of food before and after cooking with regards to the standards and recipes of the restaurants.

LINE COOK

DEFINITIONA SOUS CHEF has the most authority after the

head chef and often assists the head chef

SENTENCESThe sous chef helps the head chef and is in charge if the head chef is not there.

SOUS CHEF

DEFINITIONA special is a dish that

chefs make for a limited period of time

SENTENCESSENTENCE

The head chef prepares a special dish for the day of the

mother.

SPECIAL

DEFINITIONA station is the place

where a chef makes a certain type of food

SENTENCESThe station where work the employees should be always clean

STATION

DEFINITIONA swing cook works in

more than one area of a kitchen, helping

wherever he or she is needed

SENTENCESThe Swing Cook is primarily responsible for ensuring that all meals are prepared and are shipped in accordance with the specifications, standards and practices of the department

SWING COOK

DEFINITIONA pastry chef is a

person whose job is to make desserts in a

restaurant

SENTENCESThe pastry chef prepares delicious desserts in the special days such us: Mother's Day, Valentine's Day, marriages

PASTRY CHEF

DEFINITIONKitchen is a room or place equipped for

cooking

SENTENCES

All the restaurants should have a kitchen where

prepares the food for the customers

KITCHEN

DEFINITIONCurrency is a word for

money from a particular place, like the euro and

the dollar.

SENTENCESThe currency is the fact or quality of being widely accepted and circulated from person to person

CURRENCY

DEFINITIONA buy back is a policy. A

business buys back something they

previously sold you

SENTENCESBuy back is a business something that it sold to you before

BUY-BACK

DEFINITIONA Commission is the amount of money a

business charges for some types of service

SENTENCESSENTENCE

A great deal of work will be necessary to put this car in commission again.

COMMISSION

DEFINITIONTo convert is to change

money from one currency to another

SENTENCESIn other countries the people convert the money for buy things.

CONVERT

DEFINITIONThe exchange rate is

the rate at which money from one country can be changed for the

money from another country.

SENTENCESThe exchange rate is valid only for commercial transactions.

EXCHANGE RATE

DEFINITIONA local currency, is a currency that can be

spent a particular area at participating organizations

SENTENCESThe local currency is a place

where we can change the money

LOCAL CURRENCY

DEFINITIONA minimum charge is the least amount of

money you can pay for something

SENTENCESThe minimum charge is a service invoice has the lowest amount applied

MINIMUM CHARGE

DEFINITIONA rate is a measure of how much you pay for

something

SENTENCESThe people who works in tourism win a salary figured on an hourly rate.

RATE

DEFINITIONA receipt is a record of

a something

SENTENCESThe receipt is a piece of paper that proves that someone paid for something

RECEIPT

DEFINITIONA release from makes

a person not responsible if something bad

happens

SENTENCESFro more security the

company do a document that says a company is not responsible for problems

RELEASE