Unit 3 Travel

Language associated with business travel

Business travel industry Travel expense claims Communication skills in business

travel

Business Travel & Tourism Business travel is a growing element of

the overall travel and tourism industry. It accounts for 12% of the total

revenues of the global travel and tourism industry.

The profit margin of the sector is 20%-30%.

Global business travel expenditures are US$650 billion per year.

It is worth US$11.7 billion annually in China.

Business Travel & Tourism: characteristics

High quality, high yield (earns more revenue) part of travel and tourism.

Business travel lengthens the high season for leisure tourism. (Year-round sector means more ‘shock-proofed’ against downturns or disasters.)

In recent years, spending by business visitors exceeded that of leisure visitors.

Business travel and tourism includes a wide range of events and services. (lodging, catering, transportation, sightseeing, entertainment, communication, etc. )

美国运通 AMARICAN EXPRESS A leading global payments and travel co

mpany, providing charge and credit payment card products, and travel-related services worldwide.

One of the world's largest travel agencies. Its travel agency operations have more than 2,200 locations worldwide and its Travelers Cheque Group is the world's largest issuer of traveler's checks.

The Components of Business Travel1. Conferences and meetings

This part of the sector includes: sales conferences management meetings annual general meetings training courses business presentations and product

launches

The Components of Business Travel

2. Exhibitions and trade fairs Trade exhibitions are for buyers and sellers in

specific trade sectors. Public exhibitions attract paying members of

the public. Trade/public exhibitions aim to attract both

types of visitor.

China Import and Export FairGuangzhou Fair

The Components of Business Travel3. Incentive travel is used by organisations

to motivate their staff.

4. Corporate events include staff and client entertainment. (sporting occasions)

5. Corporate travel may involve travel by air, rail, coach, car and

sea. can lead to individual and family travel

beyond the business segment.

Travel expense claims

Work in pairs:

An employee who went to Beijing on business for three days is talking with the accountant about how to claim the travel expenses:

What kinds of expenses can be claimed?

Travel expense claims BUSINESS TRAVEL EXPENSES are

the costs of the trip: 1. Transport costs

2. Lodging3. Other travel-necessitated expenses4. Incidentals5. Your own meals6. Meals & Entertainment for business associates

1. TRANSPORTATION Includes the costs of transporting you and your

stuff, by any means, to, from and while at, your destination.

Air fare/train fare/bus fare (fares) Auto/car rentals Parking fee, road tolls Taxis, busses,

subway/metro/underground/tube, ferries Excess baggage charges Costs for separately sending your things -- like

your mock-ups, samples, or displays

2. LODGING/ACOMMONDATION

Hotel Motel Inn Hostel Camp site fee

3. OTHER TRAVEL-NECESSITATED EXPENSES

Telephone & other electronic communication

Fees paid for security or storage of travel gear

4. INCIDENTAL EXPENSES

Laundry & cleaning & pressing of clothes

Tips Fees for services such as secretarial

assistance

额外开支，杂费

5. MEALS FOR YOURSELF WHILE YOU’RE AWAY

When you are traveling for business you may deduct the costs for all of your own meals -- breakfast, lunch, dinner, snacks.

6. MEALS & ENTERTAINMENT FOR BUSINESS ASSOCIATES: BUSINESS EXPENSE

Expenses for meals and entertainment for business associates are deducted on the standard basis. The same rules for MEALS & ENTERTAINMENT apply whether you and your business associate are dining in another city or next door to your home office.

Vocabulary claim v./n. claimant reimburse vt. reimbursement [C/U] reimbursable receipt (Expenses must be supported by receipts.) allowance [C] advance [C]

Vocabulary

subsistence / per diem / M & IE (Meals & Incidental Expenses):

A fixed amount of daily reimbursement given for meals and incidental expenses when traveling away from home on business.

Communication skills: Business travel

Work in pairs:

Task 1: 预订机票 ( 信息要包含航班日期时间、舱位、机票

类型、票价等 )

Communication skills: Business travel Work in pairs: Task 2: 办理登机手续 ( 信息要包含座位、行李

托运、登机牌、登机口等 )

Travel by air I'd like to make a plane reservation to Shanghai. book a flight (to …) China Southern Airlines has a flight on October

28th at 7 30 in the evening. ∶ morning/night flight; night coach e-ticket (fly/go/travel) first class/business class/econom

y class or coach first class ticket/economy ticket one-way (OW) trip: 单程（票） round/return trip (RT): 来回（票） P22, P27

Work in pairs:

Task 3: 预订宾馆房间 ( 信息要包含房间类型、房费、付款方式

等 )

Communication skills: Business travel

At a hotel budget hotel (economy hotel) Budget hotels in Beijing are becoming increasi

ngly popular, according to reports. Economy hotels have blossomed around Beijing's downtown area. Big chains such as the American Super 8, Shanghai-based Jinjiang Inn and Home Inn have all opened branches.

（速 8 ，锦江之星，如家， 7 天 (7 Days Inn) ）

youth hostel

Skills: Making arrangements on the telephone

p.25 Sentence patterns

Homework

Reading 1 pp.22-23 Reading 2 pp.26-27 Listening p.27