Unit IV. Unit IV.

The Calling of the Health Care Provider

1. Health Care Profession – is an occupation requiring advanced, specialized, and systematic study and training in the knowledge of health care designed to provide services to society in that particular field

2. The Client/Patient- the recipient of the health care delivery

system3.Health Care Provider

- is one who has acquired on advanced, specialized, and systematic training and experience in the knowledge of health care along with its various specific scientific specialization and techniques including those of medical doctors, nurses, midwives, medical technologists, and the like

- also termed as Health Care Professional or Practitioner

4. Health Care Provider-4. Health Care Provider-Client RelationshipClient Relationship -it is a relationship between the

health care practitioner and his patient (Therapeutic)-develops in the process of communication or interaction primarily characterized by the exchange of language or message whatever forms it may take including acts of administering health care services thereby promoting understanding and rapport among people in the health care environment

Major Components of the Major Components of the Therapeutic InteractionTherapeutic Interaction1. The health care practitioners2. The client/patient3. Health care and the contents of

theinteraction4. Environment5. The outcome

1. The Health Care 1. The Health Care PractitionersPractitioners-they are the ones in control of the

situation simply because they determine what appropriate therapy or health care should be administered

-they are responsible in the adjustment of health care measure according to the problems and needs of the client

-they should reach out, open the relationship, and work with the client until the entire process of therapy is over

Basic Attitudes of a Basic Attitudes of a Health Care PractitionerHealth Care Practitionera. Caring and Warmth Caring – more enduring and intense than warmth -it conveys deep and genuine concern for the

person -makes the client feel highly regarded, tended and protected

Warmth – conveys friendliness and consideration, shown by acts of smiling and attention to physical comforts

b. Comforting – is one who provides the client relief from discomfort which includes feelings of distress, pain, sorrow, grief and others

-consoles the patient in times of trouble, cheers her up, and makes her feeling stronger and reinvigorated

c. Courteous -treats the patient with propriety and consideration

-conscientiously observes patient’s rights by doing what is good and avoiding what is harmful to the patient

d. Affirming, Accepting, and Loving-these attitudes disclose a receiving,

appreciating, and welcoming, atmosphere making the client spontaneously honest in the expression of his thoughts and feelings

-allows the patient to ventilate his biases and prejudices, his needs and problems in a non-judgmental manner

2. The Client/Patient2. The Client/Patient-the one receiving the therapy-has a health problem or need which must

be accurately identified through diagnostic procedures so that due health care may be given

-are encouraged to take active role in the therapeutic process

-outcome of the therapy largely depends on how the patient is open and amenable to the interaction along with the competence of the health care provider and the effectiveness of health care services

3. Health Care and the 3. Health Care and the Contents of the InteractionContents of the Interaction Health Care – is the very means employed

to address the identified health problems and needs of the client

-it is administered in various forms of health services corresponding to the different levels of disease prevention in the maintenance and sustenance

of the state of well-being of the client-it focuses on prevention of illness

and promotion of health among clients who are, generally in good health and want to maintain healthy status at an optimum level

4. Environment4. Environment

-includes among others, home or hospital environment together with other members of the family, co-patient, other health care providers, visitors, weather and atmosphere, and physical set-up of the place

5. The Outcome5. The Outcome-is the expected result of the therapeutic

interaction-maybe perceived unsuccessful when further

health deterioration leading to the patient’s irrevocable death becomes the scenario

-considered unsuccessful is indeed a failure when said failure can be attributed to any of the several factors:A. insufficient health care delivery services

B. negligenceC. malpracticeD. obstinate refusal of due health care by the client or the watchers

Building Health Care Building Health Care Practitioner-Client Practitioner-Client RelationshipsRelationships-to make the therapeutic interaction

take place smoothly towards a successful outcome, health care practitioner-client relationships must be built and promoted

-some of the essential ways by which HCP-client relationship can be established:

1.Develop Trust and Confidence2. Inspire Openness and Transparency3. Show Positive Regard and Respect

4. Provide Emphatic Listening and Responding-can be described as listening not just by ears and responding by mouth or gestures but most significantly by heart

-may be in place when the health care provider: a. understands, feels, and experiences the way the

client does b. looks at the client from the point of view not of

the health care provider but of the client himself c. gets not just the accurate meaning behind the message and information set by the client but also the feelings and state of emotions conveyed through facial expressions, bodily movements and tone of voice d. provides the most necessary health care response not because of it is what the health care profession prescribes but because it is what the patient truly needs

THANK YOU ! ! !

“Love is greater than ever the greatest pain and suffering once may ever encounter in life.”