unit11 - supply chain management

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    Dr. Rameez Khalid, PMP, CQSSBBFaculty, Department of Management

    Institute of Business Administration, Karachi

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    Volkswagen

    Brazilian plant employs 1000 workers

    200 work for VW

    800 work for other contractors:

    Rockwell International, Cummins Engines, Deluge Automotiva,MWM, Remon and VDO, etc.

    VW responsible for overall quality, marketing,

    research and design

    VW looks to innovative supply-chain to improvequality and drive down costs

    Unit-11: SCM [email protected] 2

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    Planning, organizing, directing, & controlling flows

    of materials

    Begins with raw materials

    Continues through internal operations

    Ends with distribution of finished goods

    Involves everyone in supply-chain

    Example: Your suppliers supplier

    Objective: Maximize value & lower waste

    Supply-Chain Management

    Unit-11: SCM [email protected] 3

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    consumer

    Retailer

    Manufacturing

    Material Flow

    VISA

    Credit Flow

    Supplier

    Supplier Wholesaler

    Retailer

    CashFlow

    OrderFlow

    Schedules

    Flowsin a Supply Chain

    4

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    Supply-Chain Support for Overall Strategy

    Suppliers

    goal

    Suppliers

    goal

    Primary

    SelectionCriteria

    Primary

    SelectionCriteria

    Supply demandat lowestpossible cost

    Supply demandat lowestpossible cost

    Select

    primarily forcost

    Select

    primarily forcost

    Low CostLow Cost

    Respondquickly tochangingrequirementsand demandto minimizestockouts

    Respondquickly tochangingrequirementsand demandto minimizestockouts

    Select

    primarily forcapacity,speed, andflexibility

    Select

    primarily forcapacity,speed, andflexibility

    Response

    Response

    Share marketresearch;

    jointly developproducts andoptions

    Share marketresearch;

    jointly developproducts andoptions

    Select primarily

    for productdevelopmentskills

    Select primarily

    for productdevelopmentskills

    DifferentiationDifferentiation

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    Process

    Characteristics

    Process

    Characteristics

    Maintain highaverageutilization

    Maintain highaverageutilization

    Low CostLow Cost

    Invest inexcesscapacity andflexibleprocesses

    Invest inexcesscapacity andflexibleprocesses

    Response

    Response

    Modularprocesses thatlend themselvesto masscustomization

    Modularprocesses thatlend themselvesto masscustomization

    InventoryCharacteristicsInventoryCharacteristics

    Minimizeinventory

    throughoutthe chain tohold downcosts

    Minimizeinventory

    throughoutthe chain tohold downcosts

    Developresponsive

    system, withbuffer stockspositioned toensure supply

    Developresponsive

    system, withbuffer stockspositioned toensure supply

    Minimizeinventory in

    the chain toavoidobsolescence

    Minimizeinventory in

    the chain toavoidobsolescence

    DifferentiationDifferentiation

    Supply-Chain Support for Overall Strategy -continued

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    Supply-Chain Support for Overall Strategy -continued

    Lead-time

    Characteristics

    Lead-time

    Characteristics

    Shorten lead-time as long asit does notincrease costs

    Shorten lead-time as long asit does notincrease costs

    Low CostLow Cost

    Investaggressivelyto reduceproduction

    lead-time

    Investaggressivelyto reduceproduction

    lead-time

    Response

    Response

    Investaggressively toreducedevelopment

    lead-time

    Investaggressively toreducedevelopment

    lead-time

    DifferentiationDifferentiation

    Product-design

    Characteristics

    Product-design

    Characteristics

    Maximize

    performance

    and minimize

    cost

    Maximize

    performance

    and minimize

    cost

    Use product

    designs that

    lead to low

    set-up time

    and rapid

    production

    ramp-up

    Use product

    designs that

    lead to low

    set-up time

    and rapid

    production

    ramp-up

    Use modular

    design to

    postpone

    product

    differentiation

    for as long as

    possible

    Use modular

    design to

    postpone

    product

    differentiation

    for as long as

    possible

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    Global Supply-Chain Issues

    Supply chains in global environment must be:

    Flexible enough to react to sudden changes in partsavailability, distribution, or shipping channels,

    import duties, and currency ratesAble to use the latest computer and transmission

    technologies to schedule and manage the shipmentof parts in and finished products out

    Staffed with local specialists to handle duties, trade,freight, customs and political issues

    Unit-11: SCM [email protected] 8

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    Purchasing Function Objectives

    Help identify the products and services

    that can be best obtained externally; and

    Develop, evaluate, and determine the best

    supplier, price, and delivery for those

    products and services

    Unit-11: SCM [email protected] 9

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    Make/BuyConsiderations

    1. Maintain core

    competencies and protect

    personnel from layoff

    2. Lower production cost

    3. Unsuitable suppliers

    4. Assure adequate supply

    5. Utilize surplus labor

    1. Frees management to

    deal with its primary

    business

    2. Lower acquisition cost

    3. Preserve supplier

    commitment

    4. Obtain technical or

    management ability

    5. Inadequate capacity

    Reasons for Making Reasons for Buying

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    Bullwhip Effect

    Tier 2

    Suppliers

    Tier 1

    SuppliersProducer Distributor Retailer

    Final

    Customer

    Amount of

    inventory=

    Unit-11: SCM [email protected] 11

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    Plans to help achieve company mission

    Affect long-term competitive position

    Strategic options

    Many suppliers

    Few suppliers

    Keiretsu network

    Vertical integration

    Virtual company

    Plan

    Supply-ChainStrategies

    Unit-11: SCM [email protected] 13

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    Supply-Chain Strategies

    Negotiate with many suppliers; play one supplier against

    another

    Develop long-term partnering arrangements with a few

    suppliers who will work with you to satisfy the end customer Vertically integrate; buy the actual supplier

    Keiretsu- have your suppliers become part of a company

    coalition

    Create a virtual companythat uses suppliers on an as-neededbasis.

    Unit-11: SCM [email protected] 14

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    Many sources per item

    Adversarial relationship

    Short-term

    Little openness

    Negotiated, sporadic POs

    High prices

    Infrequent, large lots Delivery to receiving dock

    Many Suppliers Strategy

    Unit-11: SCM [email protected]

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    1 or few sources per item

    Partnership (JIT)

    Long-term, stable

    On-site audits & visits

    Exclusive contracts

    Low prices (large orders)

    Frequent, small lots Delivery to point of use

    1995

    Corel

    Corp.

    FewSuppliers Strategy

    Unit-11: SCM [email protected]

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    Raw Material(Suppliers)

    Backward

    Integration

    CurrentTransformation

    Forward

    Integration

    Finished Goods

    (Customers)

    Ability to produce goods

    previously purchased

    Setup operations

    Buy supplier

    Make-buy issue

    Major financial

    commitment

    Hard to do all things well

    Vertical IntegrationStrategy

    Unit-11: SCM [email protected]

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    Virtual Company Strategy

    Companies that rely on a variety of supplier

    relationships to provide services on demand.

    Also known as hollow corporations, or network

    corporations

    Network of independent companies

    Linked by technology

    PCs, faxes, Internet etc.

    Each contributes core competencies

    Typically provide services

    Payroll, editing, designing May be long or short-term

    Usually, only until opportunity is met

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    Successful

    Supply-Chain Management Requires:

    A mutual agreement on goals

    Trust Compatible organizational cultures

    Unit-11: SCM [email protected] 21

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    VendorManaged Inventory (VMI)

    Postponement keeps product generic as long as possible Channel Assembly sends to distributor individual

    components and modules rather than finished goods

    Drop Shipping and Special Packaging supplier will ship toend consumer rather than to seller

    Blanket Orders a long-term purchase commitment to asupplier for items that are to be delivered against short-term releases to ship

    Standardization reducing the number of variations in

    materials and components Electronic Ordering and Funds Transfer paperless

    ordering and 100% material acceptance, payment by wire

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    Vendor evaluation

    Identifying & selecting potential vendors

    Vendor development

    Integrating buyer & supplier

    Example: Electronic data exchange

    Negotiations

    Results in contractSpecifies period of agreement, price, delivery

    terms etc.

    Vendor Selection Steps

    Unit-11: SCM [email protected] 23

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    LogisticsManagement

    Integrates all materials functions Purchasing

    Inventory management

    Production control Inbound traffic

    Warehousing and stores

    Incoming quality control

    Objective: Efficient, low cost operations

    Unit-11: SCM [email protected] 24

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    Goods Movement Options

    Trucking

    Railways

    Airfreight Waterways

    Pipelines

    Unit-11: SCM [email protected] 25

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    REFERENCES

    Operations Management

    William J. Stevenson

    Operations Management

    Barry Render & Jay Heizer

    [email protected] 27