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UNITED REPUBLIC OF TANZANIA STATE HOUSE OPEN GOVERNMENT PARTNERSHIP ANNUAL PROGRESS REPORT (JULY, 2012 JUNE, 2013).

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UNITED REPUBLIC OF TANZANIA STATE HOUSE

OPEN GOVERNMENT PARTNERSHIP ANNUAL PROGRESS REPORT (JULY, 2012 – JUNE, 2013).

OGP Tanzania 2012/2013 Annual Report i

TABLE OF CONTENT TABLE OF CONTENT .................................................................................................. i

ABBREVIATIONS ......................................................................................................... ii

1.0 INTRODUCTION ................................................................................................... 1

2.0 OPEN GOVERNMENT PARTNERSHIP ANNUAL

IMPLEMENTATION MATRIX 2012/2013 ....................................................... 2

3.0 CONCLUSION ...................................................................................................... 19

OGP Tanzania 2012/2013 Annual Report ii

ABBREVIATIONS BEST Basic Education Statistics of Tanzania. BER Budget Execution Reports. CSOs Civil Society Organizations. CSEE Certificate of Secondary Education Examination. CFR Council Financial Reports. COSTECH Commission for Science and Technology. DAWASA Dar es Salaam Water and Sanitation Authority. DHIS District Health Information System.

DC District Council. EWURA Energy and Water Utilities Regulatory Authority. FY Financial Year. HMIS Health Management Information System. HF Health Facility. CT Information and Communication Technology. IAE Institute of Adult Education. IATI International Aid Transparency Initiative. JESR Joint Education Sector Review. LGAs Local Government Authorities. LGDG Local Government Development Grant. LGCDG Local Government Capital Development Grant. MOEVT Ministry of Education and Vocational Training. MTEF Medium Term Expenditure Framework. MSD Medical Stores Department. MoHSW Ministry of Health and Social Welfare. MIS Management Information System. MoF Ministry of Finance.

NMB National Microfinance Bank. NIMR National Institute for Medical Research. NECTA National Examinations Council of Tanzania. OGP Open Government Partnership. ODRA Open Data Readiness Assessment.

OGP Tanzania 2012/2013 Annual Report iii

PSLE Primary School Leaving Examination. PMORALG Prime  Minister’s  Office,  Regional  Administration  and  

Local Government. RSs Regional Secretariats. SUA Sokoine University of Agriculture. SMS Short Message Service. TIE Tanzania Institute of Education. TLSB Tanzania Library Services Board. TEA Tanzania Education Authority. TBC Tanzania Broadcasting Corporation.

TWG’S Technical Working Groups. WSDP Water Sector Development Programme.

OGP Tanzania 2012/2013 Annual Report 1

1.0 INTRODUCTION The Open Government Partnership (OGP) is a global initiative that aims at promoting transparency, accountability, citizen empowerment, and encouraging the use of new technologies to improve governance. Open Government Partnership is a coalition of Governments, citizens and Civil Society Organisations working together to advance transparency and accountability in Government. The United Republic of Tanzania joined the OGP initiative in September, 2011. The intention is to make Government business more open to its citizens in the interest of improving public service delivery, government responsiveness, combating corruption and building greater trust. The adoption and implementation of OGP aims at complementing various Government initiatives that are currently being implemented in Tanzania built on key pillars of good governance. The four main pillars of OGP are transparency; citizen participation; accountability and technology and innovation. The focus has been on three service delivery sectors of Health, Education and Water. In this respect, in order to improve and sustain good governance efforts, the Government has committed itself to increase the availability of information about Government activities, support citizens participation by promoting public engagement, implementing high standards of professional integrity, ensuring transparency in the management of public finances, and increase access to new technologies for openness and accountability. To achieve this objective, the Government in collaboration with civil society, developed a one year (2011/12 – 2012/13) Action Plan, whereby commitments were agreed and endorsed. All responsible sectors were then required to submit implementation reports on quarterly basis. The annual OGP implementation reports have been compiled and a summary is attached in the matrix below.

OGP Tanzania 2012/2013 Annual Report 2

2.0 OPEN GOVERNMENT PARTNERSHIP ANNUAL IMPLEMENTATION MATRIX 2012/2013

No.

NAME OF

INSTITUTION

COMMITMENT

INDICATOR

ACTUAL PROGRESS

2.1. PRESIDENT’S  OFFICE – STATE

HOUSE

Provide overall dashboard of progress on implementation of Tanzania Open Government commitments and ensure that reports are provided on quarterly basis.

Compiled OGP sectoral implementation report

x Quarterly Reports produced x Annual Report compiled and

uploaded on website www.ega.go.tz/ogp

Establish an open forum in collaboration with Civil Society to review quality, integrity, depth and pace of progress against OGP commitments

Number of meetings and reports

x Regular Meetings by the task team which draw members from Government and CSO held.

x Annual Joint Meeting to review progress of OGP implementation to be conducted of the end of August, 2013.

Establish a clear and reliable contact point and address for OGP communication within Government

Contact Point appointed.

The Coordinator for Good Governance in the  President’s  Office  appointed  contact  Person for OGP. Contacts:

OGP Tanzania 2012/2013 Annual Report 3

Mr. Mathias Chitunchi President’s  Office  – State House, P.O. Box 9120, Dar es Salaam – Tanzania. E-mail [email protected] Tel. 255-222117273 Mob. 255-754856452

Prepare legislative amendments and regulations to strengthen asset disclosures of public officials

x Amendment Bill in place.

A bill to amend the Act will be tabled in Parliament in its next sitting in November, 2013.

2.2. EDUCATION SECTOR

Strengthen ministerial websites to post online all reports, studies/researches, except those which compromise national security

Number of reports, circulars, studies, data posted in machine readable format on the website

MOEVT website Strengthened and it is in both English and Kiswahili languages (See: www.moe.go.tz) The reports and sector documents posted are: Two (2) Educational Circulars No. 5 of 2012 on change of School and Teachers Training  Colleges  calendars’  and  No.  1  of  2013 on contributions to Schools. Inspection Fund; National Strategic Plan for School Water, Sanitation and Hygiene; 14 adverts on Higher Education Scholarships; Employment; Ranking of Primary School Leaving Examination

OGP Tanzania 2012/2013 Annual Report 4

(PSLE) and Certificate of Secondary Education Examination (CSEE) results; A list of Registered Schools/ Colleges (2documents); and Budget Speeches for FY 2012/13 and 2013/14.

Establish an open forum in collaboration with Civil Society to review quality, depth and pace of progress against OGP commitments

x Number of meetings conducted

x Joint Education Sector Review - JESR Report

x Joint field monitoring report

25 Joint Education Sector Technical Working Group meetings and 7 Education Sector Development Committee meetings conducted. JESR conducted in September, 2012; Participants drawn from Government, Development Partners, Civil Society Organizations and Faith Based Organizations. JESR Aide Memoire Report is in place. (See: www.moe.go.tz – Various reports) Joint Field Monitoring Visits conducted July, 2012 participants drawn from Government, Development Partners and Civil  Society  Organizations  representatives’  and covered 11 Councils. Joint Field Monitoring Visits Report in place and

OGP Tanzania 2012/2013 Annual Report 5

uploaded on website (see www.moe.go.tz)

Ensure wider participation of citizens in the running of Government by establishing a platform for citizens to be able to send comments by mobile phone, emails and other means, and receive feedback within reasonable time

x Number of adverts and article features in written and electronic media.

x Number of E-mails

and SMS received and feedback give

15 adverts of posting teachers in Councils, examination results, procurement and higher education scholarships published and uploaded on website. 35 feature articles and stories about education sector issues including success and challenges published in newspapers. 15 radio programmes prepared and aired. 10 TV documentaries and programmes for education sector prepared and aired on radio and television. 172 comments on CSEE Results received from the public.

Develop and/or review Ministry’s  Client  Service Charter, and make it them accessible to citizens

x Client Service Charters document in place and made Public.

x Not yet, finalized. Final document to be available after incorporating stakeholders’ views.

Review existing complaints register to ensure that complaints received are attended and

x Complaints Register updated.

Eleven (11) complaints collected, registered and forwarded to responsible offices for action. Eight (8) complaints on

OGP Tanzania 2012/2013 Annual Report 6

feedback on action taken is adequately documented and posted to the Ministry website quarterly

x Number of complaints collected and addressed

x Number of

feedback response provided

poor service delivery were addressed and closed and feedback provided to complainants. Three (3) complaints on nullification of Form IV National Examination Results, marital conflicts and non adherence to selection criteria to join teachers’   colleges   await   response   from  relevant offices.

Strengthen the use of sectoral Management Information System by making disaggregated data available online in machine readable format

x Basic Education Statistic (BEST) book in physical and electronic format.

x BEST published and uploaded on the Ministry’s  website  in  August  2012  in  machine readable format.

x BEST Book available in both hard and soft copies.

Publishing of Parastatal Organizations, Executive Agencies and Regulatory Authorities revenue and expenditure on websites and news papers

Revenue and expenditure posted on Government Universities and University Colleges and parastatal organization websites and published in news papers

Six (6) institutions (SUA, NECTA, TIE, TEA, TLSB and IAE) Published Revenue and Expenditure on their respective websites. See: � www.suanect.ac.tz � www.necta.go.tz/matangazo 2013 � www.tie.og.tz � www.tea.or.tz � www.tlsb.or.tz � www.iae.ac.tz

OGP Tanzania 2012/2013 Annual Report 7

2.3. WATER SECTOR:

Strengthen Ministerial website to post online within one month after thier completion/passed by the management, all reports, studies, data, circulars, and other public interest data in machine readable format, except those which compromise national security

Updated Website in pages in English and Kiswahili Languages. Number of reports, circulars studies, data posted in machine readable format on the website

Updated Website is in English & Kiswahili Language. The reports uploaded on the website include water policy, strategies, legislations; Budget/MTEF, Water Sector Status Report 2012, Clients Service Charter 2012, WSDP implementation manuals, Speeches on water issues for 2008 to 2013; etc. (See:www.maji.go.tz).

Ensure wider participation of citizens in the running of Government by establishing a platform to send comments by mobile phone, emails and other means, and receive feedback within reasonable time

x Number of adverts and article features in written and electronic media.

x Number of e-mails and SMS received and feedback given

x 35 adverts on water levels published x Five (5) articles on water issues published

are 5 x Ten (10) stories on water issues and

events published are 10. x 20 emails received on procedures for

borehole drilling and registrations, seeking appointment with the Minister, procedures for implementing water projects, etc.

x Number of responses or action taken are 8 out of 20

x 12 emails printed out and forwarded to respective authorities for action.

OGP Tanzania 2012/2013 Annual Report 8

Establish an open forum in collaboration with Civil Society to review quality, integrity, depth and pace of progress against OGP commitments in the water sector

x Number of meetings conducted

x Joint Supervision Mission Report

x WSDP implementation reports

x Water Sector Status Reports

Meetings conducted include: x Joint Water Sector Technical Groups

Joint Water Sector Supervision Mission The reports available on the website (See: www.maji.go.tz) are: x Water Sector Status Report for 2011.

Joint Supervision Mission Report/Aide Memoire/Agreed Actions.

Develop   and/or   review   Ministry’s  Client Service Charter and make it accessible to citizens

x Reviewed Client service Charter published and posted in the Website

Client Service Charter 2012 reviewed and in Kiswahili version has been published on website (See: www.maji.go.tz). 20 out of 35 Agencies have functional Client Service Charters. 4 Client Charters need reviews. Reviews planned for FY 2013/2014.

Review/establish complaints register to ensure that complaints received are attended and feedback on action taken is adequately documented and posted to the Ministry website quarterly

x Number of complaints collected and addressed

x Number of

feedback response provided and posted to the

x Eight (8) complaints received and acted. Complaints address illegal connections, poor management in Urban Water Supply Authorities, and delay in issuance of borehole permits.

x 4 complaints were received and feedback/response posted on website.

OGP Tanzania 2012/2013 Annual Report 9

website Finalize Water Point Mapping

System for LGAs and make disaggregated data available online and other means of communication

Number of LGAs completed data collection and/or mapping exercise

A  total  of  75,777  in  133  LGA’s  water  points collected and mapped.

Number of LGAs provided with equipment for routine data updates

Not implemented due to lack of funding. To be done in FY 2013/2014.

Number of users trained

80 users at Ministry level trained. Training for Local Government Authorities will continue in FY 2013/2014.

Number of functional and non functional water points in rural areas

75,777 water points mapped. Analysis indicates that 46,697 are functional (62%) and 29,080 are not functional (38%). For more information see: wpm.maji.go.tz).

Strengthen the use of Water Sector Management Information Systems by making disaggregated data available online in machine readable format

Number of users trained Water sector data and information posted in the website

A total of 600 MIS users from WSDP implementing agencies countrywide trained by June 2013. This is an ongoing process.

OGP Tanzania 2012/2013 Annual Report 10

Number of reports

published in machine readable format

Not done. The Ministry will start publishing the reports in FY 2013/2014.

Publishing of Parastatals Organizations, Executive Urgencies and Regulatory Authorities revenue and expenditure on websites and news papers

-Number of agencies sensitized. - Revenue and expenditure reports posted on Government Parastatal Organizations and Agencies websites and news papers

2 Agencies (EWURA and DAWASA) have published financial statements on their website (See: www.ewura.com and www.dawasa.co.tz).

4. PRIME  MINISTER’S  OFFICE, REGIONAL ADMINISTRATION AND LOCAL GOVERNMENT

Strengthen RSs and LGAs websites to post online within one month, all reports, studies, data, circulars, and other public interest data in machine readable format, except those which compromise national security

Website in place Necessary information posted on websites

PMO-RALG has facilitated the development of 21 Regional Secretariats websites. These websites are available and registered with domain name www.regionname.go.tz i.e. www.tanga.go.tz. These websites used as a tool to post information related to regions and services delivery issues.

OGP Tanzania 2012/2013 Annual Report 11

A total of seven (7) LGAs websites, implementing Tanzania Strategic Cities Project website established. These are Mwanza City, Tanga City, Arusha City, Mbeya City, Dodoma Municipal, Kigoma/Ujiji Munipal and Mtwara Mikindani. Remaining LGAs developed websites on their own initiatives, Ministry and ICT Guideline of 2012 to be adhered to. PMORALG is facility the exercise.

Review formula based grant allocation system to suit current needs of all LGAs, and publish all LGAs allocations online

formula based grant allocation system reviewed All  LGA’s  allocations  grants posted online.

Not implemented Grants for councils are now available online as posted and disseminated by the Central Government through NMB.

Post quarterly disbursements and execution reports on RSs and LGAs website in machine readable format, updated in real time

Disbursement and execution Report posted on website

PMO-RALG has a page on www.pmoralg.go.tz. Under this page information on Council Financial Reports (CFR) are available. The database regarding CFR is being reviewed to carter for new districts. Previously, information was available at www.logintanzania.net

OGP Tanzania 2012/2013 Annual Report 12

Posting orders and receipts of medical supplies from Medical Stores Department (MSD) online and on Notice Boards to the facility level and updated in real time

Medical supplies from MSD posted on notice boards and online

Not implemented

Ensure LGAs abide to existing requirements of posting approved budgets, disbursements and execution reports on the Notice boards and other public places (capitation grants, development grants, LGAs own revenue)

posted approved budgets and execution repots timely on notice boards

Implemented in all LGAs

Review existing Complaints Register to ensure that complaints received are attended and feedback on action taken is adequately documented and posted to the RSs and LGAs website quarterly

Complaints handling desk established

Complaints handling desk established all RSs and all LGAs. Complaints have been received, processed, action taken, feedback has been sent to the complainants through a pandemonium desk.

Strengthen existing LGAs Service Boards and Committees in order to make them serve citizens more

Statutory boards and committees are in place

All statutory boards and committees are in place and active in all LGAs and RSs

OGP Tanzania 2012/2013 Annual Report 13

effectively

5. MINISTY OF FINANCE

Produce annual Citizens Budget document in a simplified language (both in Kiswahili and English) and in a format easy to understand.

Annual Citizen Budget in place.

Annual   Citizen’s   Budget   document  prepared and uploaded on the MoF website

To upload quarterly disbursements and execution reports on Ministry website in Machine readable format, updated in real time.

Quarterly disbursement and exaction Reports uploaded in website.

Budget Execution Reports (BER) for quarter 1 and 2 of 2012/13 have been prepared and uploaded on the MoF website.

Donors to exercise greater transparency of donor funding given to Tanzania (Government, Civil Society and Private Sector) consistent with International Aid Transparency Initiative (IATI) Principles. Likewise, Government, Civil Society and Private Sector should post online revenue and expenditure, in machine readable format on an annual basis.

Disbursements received by the Government from DPs up to December, 2012 uploaded on the MoF website. Likewise funds given by donors to CSOs uploaded on MoF website (See www.mof.go.tz Aid management Platform).

6. HEALTH SECTOR

OGP Tanzania 2012/2013 Annual Report 14

Strengthen Ministerial website, to post online all reports, studies, data, circulars and public interest data in machine readable format, except those which compromise national security.

-Number of published information/ quarter how they link with other website. -Number of visits/hits per day/week -Information collection mechanism in place.

x 107 adverts, on examination results, selected candidates for health training institutions, funds allocated for medicines, employment opportunities uploaded on ministerial website (see www.mohsw.go.tz).

x 21 reports on various issues such as Public Expenditure Reviews, National Health Accounts, Sectors Statistics figures uploaded on ministerial website (see www.mohsw.go.tz)

x Average of 333,429 visits per week in 2012/2013 realised as compared to 30,770 visits in 2011/12.

x Online Health Facility Registry in place.

x Government Communication Unit established charged with responsibility of collecting information from Departments to submit to the ICT unit for uploading.

OGP Tanzania 2012/2013 Annual Report 15

Posting orders and receipts of medical supplies from the Medical Stores Department (MSD) online and on notice boards to the facility level and updated in real time

-Number of reports on supplies delivered to health facilities by MSD posted on MoHSW and MSD websites

Four (4) advertisements on funds disbursed to MSD for procurement and distribution of medicine and medical equipment posted on MoHSW website and local newspapers (See www.mohsw.go.tz )

Establish an open forum in collaboration with civil society to review quality, integrity, depth and pace against OGP commitments

Numbers of meetings held. Reports and Minutes from Meetings.

x Annual Health Sector Review and Technical Review Meetings were held on 16th - 17th October, 2012 and 5th Nov, 2012.

x Technical Working Group Meetings were conducted

Ensure wider participation of

citizens in the running of Government by establishing a platform for citizens to be able to send comments by mobile phone, emails and other means and receive feedback within reasonable time

- Revised guideline in use by all councils. -Number of adverts and article features in written and recast to appear as that of skin electronic media -Number of Councils supervised

x Council Health Services Board guideline reviewed and approved.

x Dissemination will be done in FY 2013/14.

x Supportive supervision conducted in 48 sampled Councils in the following regions:-

Arusha, Coast, Dar es Salaam, Dodoma, Iringa, Kilimanjaro, Kigoma, Lindi, Manyara, Mbeya, Morogoro, Mtwara, Njombe,

OGP Tanzania 2012/2013 Annual Report 16

Ruvuma, Simiyu, Singida, Tabora na Tanga.

Review existing complaints register to ensure that complaints received are attended and feedback on action taken is adequately documented and posted to the Ministry website quarterly

x Complaints register in place

x Number of complaints collected and addressed

x Number of feedback responses provided

Complaints desk in place and for the period of July 2012 to June 2013, 74 complaints were collected out of which, 55 were resolved and 19 are in process.

Develop and/or review Ministry’s   Client   Service  Charter and make it accessible to citizens.

Reviewed Client service charter in place.

The reviewed Client Service Charter for the Ministry in printing stage, awaiting distribution to service providers as well as to the general public. User friendly version will be developed in the FY 2013/14.

Strengthen the use of sectorial Management Information System by making disaggregated data available online in machine readable format

- Disaggregated gender and age data collection tools for the health system developed and rolled out. - District Health

Health Management Information System (HMIS) tools reviewed and rolled out to 6 Regions. Second phase for remaining Regions is ongoing DHIS-2 developed and in use. “Wazazi  Nipendeni”  an  SMS  based  health  

OGP Tanzania 2012/2013 Annual Report 17

Information System (DHIS) soft ware developed and in use M-health introduced and operational.

education and maternal campaign to improve attendance at HF-introduced/operational. District Health Information System (DHIS) Mobile-electronic Integrated Disease Surveillance Response a data collection for epidemiological for surveillance and response developed and ready for pilot.

Publishing of Parastatal Organizations, Executive Agencies and Regulatory Authorities revenue and expenditure on websites and news papers.

All parastatals to submit projected annual revenues and expenditures to the Ministry of health and Social Welfare.

All parastatals submitted projected Annual Revenues and Expenditure to the Ministry of Health and Social Welfare and incorporated  in  2013/14  Ministry’s  Budget.

7. E - GOVERNMENT

Study global good practice on data disclosure for establishing www.data.go.tz website that reflects high global standards to contain a substantial number of governments held data sets.

x Open Data Readiness Assessment (ODRA) team created

ODRA report

x Number of Meeting held.

Joint Government and World Bank ODRA Team formed. ODRA report finalized and submitted to the Government for Comments. The Government in Collaboration with the World Bank held an Open Data Day on 4th June, 2013. Preliminary findings of the ODRA

OGP Tanzania 2012/2013 Annual Report 18

x Open Data Strategy and Action Plan

x Open Data Portal

presented. In progress depending on the final ODRA report

Explore the feasibility of establishing a “Nifanyeje”?  A  website where citizens can get practical information about how to get Government services (e.g. Getting a scholarship for university, water or electricity services, drivers license, passport and other services) and what to do if they are unable to secure the service in the required time.

x Established “Nifanyeje”/How  do  I  section on the Government Portal

x Number of “Nifanyeje”   entries  published on the website

x “Nifanyeje”   section   on   the   Government  Portal has been established.

85   “Nifanyeje”   issues have been identified, created, organized and published   on   the   “Nifanyeje”/   How   Do   I  section on the Government Portal. Includes how to obtain permits, licenses, application for a citizenship, purchase of house, application for a passport, lodging of complaints, obtaining various certificates, export/importing of goods, joining universities and professional bodies. x The portal in preparatory stage

therefore so far no entries have been made.

OGP Tanzania 2012/2013 Annual Report 19

3.0 CONCLUSION Findings in the matrix indicate that, all relevant sectors have to a large extent managed to fulfill their obligations under the OGP Action Plan. However, there have been some challenges. For instance, given the size of the country, it has been difficult to disseminate, popularize and domesticate the OGP programme comprehensively to grass root levels; ambitious commitments under the Action Plan have made it difficult to be fully implemented; civil society and private sector participation has been relatively low and inadequate resources have hindered effective implementation. However, it is worth noting that OGP provides an opportunity for the Government to hasten, enhance and promote good governance, responsiveness and accountability. Citizens' increased demands for good governance, accountability and improved service delivery dictates that governments should embrace the open government concept. As we prepare the next two years’ Tanzania Open Government Action Plan, emphasis will be on achieving those goals.

OGP Tanzania 2012/2013 Annual Report 20

UNITED REPUBLIC OF TANZANIA

STATE HOUSE

P.O Box 9120, Magogoni Street, Dar es salaam •   Phone: 02222116900/6•    Fax: 0222116898 Dar es salaam, E-mail: [email protected] , Website: www.ikulu.go.tz