United Way On-line Auction

How do I pay for items I won in the United Way Online auction?

When do I take delivery?

Summary: Payment Options

1. Pay by credit card– VISA, Mastercard, Discover

2. Pay by check– Payable to “United Way of Delaware

Payment Tips

• Please pay the exact amount due on the invoice– If you wish to make an additional cash donation, use

the icon on your login screen• Payment cannot be split between credit card and

a check, please choose one method of payment• For credit card payments, you will be notified

when your payment has been processed• After payment has been received, you will

receive an email asking that the Donor or SBU Coordinator contact you to arrange the delivery of the items, service or activity.

You will receive an e-mail notice telling you that you have won

Click on theLink to yourAccount onAuction website

Log-in to your account(Hint: click on “trouble logging in” if you don’t

remember your username or password)

Password orUsername help

Billing Summary shows what you have won and your winning bid amount

Click on the link to the payment method thatYou want to use

2 Options

Option 1: Pay now by secure on-line payment

Enter your credit or debitCard payment information

Check all the information, then submit your payment for processing

Check the information here, then press submit

Your account shows where you can view your receipt

Click here to seeYour receipts

View Receipt Summary

Click “view” to seeThe details

View and Print Receipt(hint: use “landscape” mode to print)

You will receive an e-

mail note confirming

your payment

Option 2: Create Pay-by-Mail Invoice & Pay by Check

• Use this option only if you want to print an invoice and mail in your payment

• Make check payable to “United Way of Delaware”

• Send check to Cherie Mincemoyer – Intra-company mail:

CRP 728 Rm 1231-11

– USPS:Chestnut Run Plaza 7284417 Lancaster PikeWilmington DE 19805

Donor/Coord Notified of Winning Bidder Payment

• After your payment has been processed, the auction will notify the donor and/or SBU coordinator for the donor. You will be copied on this e-mail.

• The donor or SBU Coordinator will then contact you to arrange delivery of the item you won.

• Please complete your transaction promptly and enjoy your winning item.

Sample Fulfillment Email