universal credit in the north west
DESCRIPTION
Universal Credit is a new benefit being introduced by the Government, replacing six existing benefits and providing a monthly payment to households. It is the biggest current threat to landlord income. Its rollout is slow, and this allows housing associations the opportunity to prepare for its introduction.TRANSCRIPT
Sue Ramsden, Policy Leader, National Housing Federation
Universal Credit overview
Universal Credit
Culture change
Single payment
Monthly payment
Direct to tenant
Online
Supporting work
Conditions and
sanctions
Housing Benefit Under Universal Credit
Non-dependant deductions (NDD): six separate rates varying by income and under 25s on benefit are exempt.
One, flat-rate Housing Cost Contribution (HCC) per month. All under 21s are exempt from HCC.
Non-dependants: couples get one room between them. They pay the NDD unless both are exempt.
Each adult non-dependent gets a room. Each pays the HCC unless exempt.
Lodgers get a room but income is taken into account and deducted pound for pound from benefit apart from first £20.
No room allowance so there may be a deduction for the size critera but any income from lodgers is disregarded.
In non-couple joint tenancy cases the deduction is apportioned between the joint tenants
Bedroom tax not applied in non-couple joint-tenancy cases.
Protection from size criteria if member of the household dies for up to 52 weeks.
Benefits run-on for 3 months (ie household UC continues to be calculated in the same way as prior to death) .
13 week protection where the tenant could previously afford the rent and Housing Benefit has not been claimed in the last 52 weeks.
Size criteria applies immediately.
Alternative payment arrangements
Managed payment (to landlord)
Split payment
More frequent payment
UC payments
Universal Credit claimants will: • ‘Set’ pay date each month• Receive their initial payment seven days after the end
of their assessment period• From that point onwards they will receive their payment
on the same date each month, with a cut-off date to notify DWP of changes of circumstance
• If the pay day falls on weekends or bank holidays, the pay day will be advanced to the nearest working day
• Amount will not vary according to number of days in month
Assessment period
Universal Credit entitlementU
C m
axim
um
am
ou
nt
Standard allowance
+ Housing element
+ Child Element / Disabled Child Additions
+ Childcare element (for those in work)
+ Limited Capability for WRA Element or Limited
capability for work element
+ Carer Element
UC
En
titl
emen
t UC maximum amount
– applicable capital
– applicable income
– earnings (taking into account disregards and
tapers)
Housing element
Liable rent and eligible
service charges
MinusAny under-occupation deduction
Minus
any Housing Cost
Contribution (HCC) from
non-dependants
For social sector tenants the housing element will be:
Universal Credit claimant journey
I get information or advice about how to claim Universal Credit.
I receive a telephone call inviting me to attend an interview in the jobcentre.
I attend my interview at the jobcentre, taking along any paperwork that has been asked for. I sign my Claimant Commitment, which records the activities I’ve agreed to do in return for receiving Universal Credit.
I receive my Universal Credit decision letter. It tells me when I will receive my payments, and confirms what I need to do in return for getting Universal Credit.
I telephone the helpline if there is a change in my circumstances, including if I start work. My Claimant Commitment is reviewed and may be changed to take into account my new situation.
I make my claim online at GOV.UK. If I need help, I can telephone the Universal Credit helpline for assistance.
I receive a text message to remind me about my interview at the jobcentre.
I begin looking for work. I can get advice on jobseeking, budgeting and going online from my work coach.
I regularly visit the jobcentre where my work coach and I discuss the actions we’ve agreed in my Work Plan.
If a change in my circumstances means my Universal Credit payments change, I receive a letter confirming the new details.
What will the tenant need to bring?
Tenancy agreement
Recent rent statement including service charge eligible for UC
Universal Credit timetable
April 2014• UC live in 10 sites
Summer 2014• Extended to couples in all live areas July 28th
• End August: remaining North West roll out dates
Autumn 2014• Roll out to claimants with children
2016/17• Migration of existing claims
Gareth Bevan, Policy Officer, National Housing Federation
Universal Credit
Twelve months in: learning from the Pathfinders
Structure of presentation
• Scope of the research• How to prepare your organisation• Key issues emerging from UC Pathfinders in the
North West• Recommendations to DWP• Top tips• What next?
Scope of the research
• Research methodology
• Solely evidence from associations• Anecdotal• Limited claimant numbers
Preparations
• Communication, research and training
• Products and services• Preparing staff• Changing internal
processes
Emerging issues…
Application
and interview
Emerging issues…
Vulnerabilities
and local support
Emerging issues…
Benefit advances
Emerging issues…
Alternative Payment Arrangements
Emerging issues…
Relationships
Emerging issues…
Data sharing
Recommendations
• Save function• Confirmation• PBS• APAs• Data sharing
Top tips
• Relationships• Regular meetings• LSSF positioning• Processes
What next…?
• Rollout plans• Ongoing research• Member engagement
Contact
Sue Ramsden
0207 067 1080
Gareth Bevan
0161 873 9449