Universal Design - Towards a New

FutureDIT Grangegorman

What is Universal Design?

Universal Design

Universal Design is the design and composition of an environment so that it can be accessed, understood and used to the greatest extent possible by all people regardless of their age, size, ability or disability. (Synopsis from the Irish Disability Act 2005)

United Nations convention on the rights of People with Disabilities

2006 (UNCPD)

General Obligation No 4:

Governments are: “to undertake or promote research and

development of universally designed goods, services, equipment and facilities…”

“Good” vs “Bad” design• After a century of rapid technological

innovation and development

Philips (2004) “The Philips Index: Calibrating the Convergence of Healthcare, Lifestyle and Technology. “

• Built Environment

• Information and Communication Technology (ICT)

• Products and Services

Core Areas of the CEUDAdvance UD with our Key Stakeholders

Education

Gov Depts &Public Bodies

Industry + Standards

PWD, Age, Size General Public

Professional Bodies

CEUD

CEUD StakeholdersCEUD Key Stakeholders

Involvement and Impact

Building for Everyone (BfE) Booklet series 1-9

• External environment & approach• Entrances & horizontal circulation• Vertical circulation• Internal environment & services• Sanitary facilities• Facilities in buildings• Building types• Building management• Planning

European Standard in Curriculum for Training ICT professionals in Universal

Design Nov 2010» 10 Topics:

• Target user groups of UD• User interfaces and UD• User-centred design and UD• UD for Web applications• UD for Games and consumer electronics• Software architecture and UD• Assistive technology• Evaluation of UD• Business cases for UD• UD Policy and Legislation

Products and Services

Education

Research report “UD in Third Level Design Curriculum”

published Sept 2010

Enterprise partner advisor IRCSET Post Doc on UD Product Design and Universal Design Curriculum

Awareness 24 Hour Universal Design Challenge event in Dublin with Helen Hamlyn Centre, Royal College of Art

Four Myth busters regarding universal Design

Its one size fits all

Costly

Takes too long – consumers involved

Its not cool

Ron Mace …. the use of the term universal is unfortunate in that “nothing can be truly universal; there will always be

people who cannot use an item no matter how thoughtfully it is designed.

Ron Mace …. the use of the term universal is unfortunate in that “nothing can be truly universal; there will always be

people who cannot use an item no matter how thoughtfully it is designed.

However, we can almost always improve on the things we design to make them more universally

usable”(1998)

Economic appraisal of universal design in transport: Experiences

from Norway 2010

The three projects used in the research::

(1) Implementation of a low-floor bus, (2) the implementation of a high curb at a bus stop, and (3) enhanced lighting at bus stops.

The relationship between number of passengers served and benefits cost ratios of the three projects examined.

Key component consumer involvement in design process

while average new product launch times across the global sample was six months, companies in France and Germany were significantly more likely to have launch times of less than three months.

these companies are more optimistic about the number of new services they will develop in the coming year, regardless of the economic climate.

Open innovation: How to create the right new products, the right way: Outlook is published by Accenture. © 2009 Accenture.

Performance and the innovation gap AMR 2008

what really distinguishes them as innovators is a powerful drive to

understand—and please—the people who buy their products.

Open innovation: How to create the right new products, the right way – Accenture 2009

Grangegorman Principle 6 - connections

5 P’s

Philosophy/Values

P1: Philosophy

The Centre is dedicated to the principle of universal access, enabling people in Ireland to

participate in a society that takes account of human difference and to

interact with their environment to the best of their ability.

Creating a Social sustainable Environment

Philosophy/Values

Principles

Principle 1: Equitable Use

Principle 2: Flexibility in Use

Principle 3: Simple and Intuitive Use

Principle 4: Perceptible Information

Principle 5: Tolerance for Error

Principle 6: Low Physical Effort

Principle 7: Size and Space for Approach and Use

P2: Principles

Philosophy/Values

Principles

People

People

• Multi/trans disciplinary teams involving all key stakeholders

Karjalainen, Salimäki 2008New Masters in Design business and technology

All shapes and sizes

Philosophy/Values

Principles

PeopleProcess

Royal Institute of British Architects (RIBA) 2007

P4: Process of Universal Design

Identify the situation/application

Define the universe

Involve consumers

Adopt guidelines or standards

Apply guidelines or standards

Plan for accommodations

Train and support

Evaluate http://www.washington.edu/doit/Brochures/Programs/ud.html

Philosophy/Values

Principles

PeopleProcess

Personalisation through Participation

P5: Personalisation through Participation

Personalising services for individual users, eg:

User segmentation

Awareness and responsivity to changing user needs

Personalising services through close government-citizens relations

Personalised pro-active services

Personalisation through intermediation

eGovernance and eParticipation: lessons from Europe in promoting inclusion and empowerment EU Publication 06

(Source: http://www.metanamorph.com)Figure 22: Edgar Mueller art installation, Dun Laoghaire, Ireland

Invitation to Participate

24 Hour Universal Design Challenge 2010

5 Design Teams

24 Hours

Improve Access to Information and Services in Public Places

Awards for Winning Designs

Operated with EDeAN event

Free to Attend Watch this Space

“Design is not just what it looks like and feels like.

Design is how it works”Steve jobs

Thank you