universal test solutions customer testimonial 10192013-v2.2

©2012 UTS Global, Confidential and proprietary. All rights reserved worldwide.

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Redefining Test Automation by Innovating Possibilities

Universal Test Solutions 01 Apr 2013

Test Optimization to Align Business with IT


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and what did we do to “ make the it happen”

Which has helped in Business Value Realization of our client

and what has changed with it

How we accomplished it….

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and who we are6

What got us thinking …


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Over past three decades, there has been an explosion of test automation tools and heightened customer expectations…

1994-2001 2001-2005 2005-2008 2008-2012

Variety of tools over generations

Frameworks for automation


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but test automation is perceived as risky and failing to meet ROI expectations….

Cost of Failed Implementations 2004 2012 (Estimated)

Industry: Test Automation (net worth) $ 1 billion $ 6 billion

Automation Projects (failure cost) $ 1/2 billion $ 3 billion

*Ovum Study Projects the testing tool market to be worth 56 billion US dollars by 2013 growing at an rate of 9.5 %

Source A: ROI on Test Automation – http://www.keane.comSource B: HP pays 4.5 billion to acquire mercury - http://www.mytimes.com/2006/07/26/technology/26hewlett.html


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Test automation is not as easy as it seems to be: just buy one of the popular test execution tools, record the manual tests, and then play them back whenever you want to.

despite steep investment, high cost skill deployment and uncertainty of costs


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Gen 3rd

Keyword Driven

Scripting

Gen 1st

Modular Scripting

Gen Zero

Record &

Play

Gen 4th

Hybrid Data + Keyword Scripting

Gen 2nd

Data Driven

Scripting

A Step towards innovating possibilities …..


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Gen 3rd

Keyword Driven

Scripting

Gen 1st

Modular Scripting

Gen Zero

Record &

Play

Gen 4th


Gen 5th

Introducing Script less Automation for UI and Non

UI (Web Services)

Gen 2nd

Data Driven

Scripting

by redefining test automation…..


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XPATH Check Regular Expressions Descriptive Programming Fuzzy Logic

Artificial Intelligence Social Intelligence

Gen 3rd

Keyword Driven

Scripting

Gen 1st

Modular Scripting

Gen Zero

Record &

Play

Gen 4th


Gen 5th

Introducing Script less Automation for UI and Non

UI (Web Services)

Gen 2nd

Data Driven

Scripting

We have redefined test automation…..

Artificial Intelligence

New Era in Testing- introducing revolution in test automation…


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by eliminating challenges to Align business with IT


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with drastically improved test automation creation and execution metrics

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Key Parameters Other Tools

Test Magic

Remarks

Automation Script Creation % Effort of Overall Automation Effort

Automation Framework Approach & Architecture Finalization & Creation/Customization of the Automation Framework

15% 0% It’s Inbuilt in eZscript and can be implemented to any web based product directly.

Creation Of the object Repository (GUI/Objects Learning)

10% 0% eZscript has intelligence to identify object directly from the web page.

Creation of Reusable Function Library 10% 0% eZscript is having action based keywords hence grouping of actions creates a functions/Business Component.

Creation of Keyword driven (KWD) automated test scripts and converting it to data driven

40% 25% eZscript has the inbuilt capability and creates the KWD script during manual testing.

KWD Review & Dry run 15% 10% Debug Mode Execution enable to test script with different set of data.

Fixing and tuning of Object Repository/ Automated Framework

10% 5% Artificial Intelligence; No Object Repository.

Automation Script Execution

Automation Test Management 10% 5% Test Magic has UI based test management.

Automation Execution 70% 40% Execution is faster because of the Artificial Intelligence approach to identify object

Reporting the issues/defects from team and merging/publishing reports of a release

20 % 15% Test Magic has huge web based Report Dashboard which can be emailed or printed .

Approx. 60 % Effort Saving Approx. 60 % Effort Saving

Approx. 40% Productivity ImprovementApprox. 40% Productivity Improvement


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and improving product quality, increasing test infrastructure utilization and enhancing operational efficiency …

Product QualityProduct Quality

Operational Efficiency

Operational Efficiency

Automate more regression testing, achieve greater test coverage

Automate more regression testing, achieve greater test coverage

Automate testing both UI and non-UI including SOA architectures

Automate testing both UI and non-UI including SOA architectures

Collaboration(manual & automation)

Collaboration(manual & automation)

Eliminate repetitive manual tasks, minimize errors and

troubleshooting

Eliminate repetitive manual tasks, minimize errors and

troubleshooting

Share expensive assets across multiple projects and user groups

Share expensive assets across multiple projects and user groups

Max Resource Utilization- Manage and automate allocation of

automation test lab assets, Test Sets, and execution of automated

test scripts.

Max Resource Utilization- Manage and automate allocation of

automation test lab assets, Test Sets, and execution of automated

test scripts.

Reduce capital and operating costs by improving scalability

Reduce capital and operating costs by improving scalability

Easy to use by all levels of testing staff

Easy to use by all levels of testing staff

Test Infrastructure

Utilization

Test Infrastructure

Utilization


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Which has helped in Business Value Realization of our clients



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Background and client situation

Background

Client is a software product MNC in USA having complete solution for Cards and Payments. Their

product interfaces with multiple applications such as

–Visa/MasterCard - Analytics system

–General Ledger - Payment Gateway

–ACH - Embossing Vendor

–IVR - Credit Bureaus

–Dialer - Statement & Letter Production Vendor

Client Situation & Challenges

The Client faced the following challenges with respect to cards testing across their global delivery centers

- Real-time processing - Online, real-time access to data

- Complex authorization parameters and rules testing - Effective dating of all transactions and rules

– Flexible, user-defined billing cycles - Flexible pricing and payment terms

– Generic model for the organization – encompassing all applications - Multiple languages

– Multiple team support (over multiple locations) - Multiple currency capabilities

– Multiple environnent support (for multiple applications)


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TestMagicTM Empowered

~10 % improvement in

Schedule

~ 75 %

Automation coverage

~ 23 % improvement in

defect verification of Showstopper

bugs

Overall 27% reduction in cycle

time

Before TestMagicTM Implementation

•Resource-intensive and time-consuming Most of the Testing exceed 50% of development cost

•Automation Test Script Creation, Execution and Result Analysis was time consuming and need SME for all.

•Low Test Coverage 50% resulted in High Defect Slippage in Production

•High Learning Curve

After TestMagicTM Implementation

•Test execution cost came down from 25 USD to 10 USD in first release

•40% reduction in cycle time

•100% Test Coverage

•Accelerated Time To Production

•Increase in 10% Adhoc Bugs

•Reduces the learning effort by 82%


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with acknowledgement and recognition from the client …….

Test Magic is comprehensive testing automation software that we have been using for more than 2 years in Production. We are fully satisfied with Test Magic’s software and the services they have provided us.

Test Magic is a highly flexible automation solution designed for complete web application testing including Rule based File testing, validation of data in Database. TM’s team has delivered numerous customizations we asked for with short turnaround time helping us meet our stringent delivery schedule. The software is capable of providing high throughput and is very scalable. Its processing speed is limited only by the number of machines (processors) that are used. This is very critical for regression testing of complex financial software such as ours. The product is easy to use and can be mastered in as less a couple of days. TM’s support team has also provided us prompt and excellent technical support.

I believe that the product derives its value from its use of latest technologies which are coherent with most current Operating Systems and web browsers. Test Magic continuously evolves itself by adding new features such as SOAP based Web Service testing and can meet the challenges of the highly integrated and automated systems of today’s enterprise"

Service Category: IT ConsultantYear first hired: 2010Top Qualities: Great Results, Expert, Good Value

Liliya BurshteynDirector CoreCard Software, Inc


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and the “delight of being able to do what was thought…..


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Typical ROI Mantra

ROI (%) = (Savings from automation) / (Costs of automation)

• Identification of the automation tool / Methodology.

• Test automation framework/solution creation based on best suited automation methodology as per need such as

o Record & Play or o Scripting/Functional Decomposition or o Keyword/Data Driven or o Hybrid approach

o Customization of automation existing solution

• Define the automation test strategy & approach

• Framework/Solution validation to confirm its correctness that It is rightly build

• Automation of the manual test cases selected as automation candidates

• Automation Test Execution

• Reporting the issues/defects from team and merging/publishing reports of a release

Hmmm…… ROI needs significant investment of effort and

money


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Our ROI Mantra

• Identification the automation tool / Methodology.

• Test automation framework/solution creation based on best suited automation methodology as per need such as

o Record & Play or o Scripting/Functional Decomposition or o Keyword/Data Driven or o Hybrid approach

o Customization of automation existing solution

• Define the automation test strategy & approach

• Framework/Solution validation to confirm its correctness that It is rightly build

• Automation of the manual test cases selected as automation candidates

• Automation Test Execution

• Reporting the issues/defects from team and merging/publishing reports of a release

Automatic

ROI Simplified By

Innovating Possibilities


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Typical automation breakeven cycle


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Our breakeven is achieved soon as you start and increases exponentially through various levers…


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How we have accomplished it….

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• TestMagic (SaaS Compliant)– Automation Lifecycle Management (ALM)

• eZscript– Scripting & Execution Engine

• MagicSchedular– Distributed and Remote Scheduling (Execution Load Balancing)

Test any applicationOn any Windows OS

Test any applicationsWritten in any language

VB. NET Win32 ActiveX Delphi PHP C# ASP

JavaScript Java Python C++ AJAX HTML Perl

TestMagicTM Enterprise Solution: A Snapshot


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File Parsing/Testing Database Testing ApplicationUnder Test

SOAP Services

API

CSV XMLText

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TestMagicTM in a nutshell

PDF

Unique Features:

•Automatic Script Generation (No-programming )

•Automatic Step Description Generation

•Automatic Load Distribution – Group Scheduling

•Multi Country Support

•Multi Lingual Support

•Robust Automation Life Cycle Management

•Test Data Creation and Data Quality Checks


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TestMagicTM Architectural View

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TEST LAB CONFIGURATION

MANAGEMENT

Initialization of Parameters

Configuration settings

Test Lab Management

Super UserCreate Projects

Backup & Recovery

Project Admin

Tester(s)

AssignProject Admin

Create/ManageTester(s)

Manage Test Suite

Create Scripts

Schedule RunExecute Test Suite View My Report

SERVER

DB

DISTRIBUTED EXECUTION

AUT 1 / AUT under Environment 1

REPORT DASHBOARD

TEST RESULTS

E-MAIL TEST RESULTS

User Status Report

Execution Status Report

Test Verification Report Blocked Test CaseReport

Module Stability Report

Manage Test Environment

View All Reports

AUT n / AUT under Environment n


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eZscript Business Component Snapshot


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eZscript Business Process Management Snapshot


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Evolution of TestMagicTM @ Cloud

• TestMagicTM not part of emerging or core technologies/application supported by

corporate IT of client.

• Well-suited for incubation as Server and Storage requirements not completely

known

• Scalability as per demand

• No extra configuration /cost required by TestMagicTM.

• Test Automation Development and Execution can be also done on a private cloud

Client Management

TestMagicTM @ Cloud : data-intensive, compute-intensive,

storage-intensive

TestMagicTM @ Cloud : data-intensive, compute-intensive,

storage-intensiveIndia Office

Romania Office

Atlanta OfficeCentralized IT Support

Client’s Client


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TestMagicTM @ Cloud/WAN and eZ Virtualization

MS SQL/MY SQL Automation Life Cycle Management eZscript DB Server ALM Server Script Engine

eZ Virtualization


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TestMagicTM - Strategic Benefits

Test Magicis designed in a way that it reduces the need of highly skilled automation experts for normal

day to day automation activities like defining of business flow,

scripting of test cases etc in less time.

Test MagicArchitecture is designed for

distributed processing and highly scalable to support large set of test cases


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TestMagicTM Demo Strategy

Today’s TestMagicTM

Demonstration focus

• eZscript Overview

• Business Component and Business

Process Workflow Creation overview

• Data-driven creation demonstration

• Multi-Country support demonstration

• Multilingual support demonstration

• TestMagic (SaaS-ALM) overview

• Q&A


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How we have accomplished it….

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Introduction – Universal Test SolutionsAbout Universal Test Solutions

• MNC operating from India and UAE.

• Formally Started in 2009 (work started in 2007)

• Specialize in Testing and Test Automation

Solutions to provide Sustainable, Scalable and

Adoptable Solutions

Our Strategy

– Simple and Complete Solution

– Innovation by implementing concept of

Artificial intelligence in Test Automation

– Simplified approach to achieve Quick ROI

– Automation Testing For Everyone

– Continuous Improvement

Our focus

•Business Value Realization by improving

– Product Quality

– Test Infrastructure Utilization and

– Operational Efficiency

•Test Automation to achieve:

– Reduction in Total Cost of Ownership

(TCO) by 45% to 60%

– Reduction in the total time to

automate and execute tests by 50%

to 70%

– Get ROI from Next Cycle

– Negligible maintenance costs


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Introduction – Universal Test Solutions

Our Vision

To provide comprehensive solutions to meet various needs of Testing.

Our Values and Beliefs

Our values of unflinching innovation for the client and the world

Our belief in our ability to constantly generate ideas that add new dimension to test all the

areas of your business application

What drives us…..


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Banking, Financial

Services and Insurance

Manufacturing and

Logistics

HealthCare

Telecom

Retail

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Service Spectrum for YOU

• Perform Feasibility Analysis• Assess test automation requirements; • Develop POCs; • Define/Review Automation objective, approach /

strategy• ROI Analysis• Define Short term and Long term

automation roadmap• Mentor/Manage implementation of test automation

Test Automation ConsultancyTest Automation Consultancy

• Technical support (L1, L2 and L3 including

Query resolution and Training )• Continuous Research and Strategic TestMagicTM

Development including bug fixes and

customization as per client need.• Seminar, Workshops,

Training and Certification

TestMagicTestMagicTM TM Licensing and SupportLicensing and Support• Test Automation Management- Estimate, Plan and

manage test automation assignments • Establish or support to implement Automation

Test Lab• Develop and Maintain test automation using

TestMagicTM • Define Automation methodology • Formulates Scripting Standards,• Develop Automation Templates and Traceability

Matrix

Test Automation ServiceTest Automation Service

• Business Coverage Analysiso Business Criticalityo Risk Analysis

• Test Program Management• Identification of End-to-End functionality • Test Scenario Identification and Preparation• Test Planning, Test Design and Execution• Test Reporting and Defect Management• Optimized Test Execution• Test Metrics Management

Independent Functional TestingIndependent Functional TestingSystem Integration

testing

Regression Testing

Risk Based Testing

E2E Testing

Agile Testing

Mobile Testing

UAT Testing

Web Services Testing


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Milestones.….

2007- 2008

2009

2010

2011

2012

Approach, initial design finalized for a generic automation solution.

Development started

Release of TestMagiceZscript

mSchedulerwith Excel as

backend database

Release of TestMagic version with SQL

Server as backend database

Implemented TestMagic Solution in

3 locations (India, Atlanta and Romania)

Release of

MultilingualMulti Browser

Multi Windows OSMultiCountry

Enhanced eZscript UI for improving User

experience

Rule based File Operation/

ParsingFunctionality

SOAP based Web Service Testing

Functionality for Report reconciliation

Distributed Centralized Scheduling Mechanism

Quick Script Creation

Creation of Manual Steps while navigating


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Q & AAverage 25 % increase in Automation Health Index


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Thank youAverage 25 % increase in Automation Health Index

universal test solutions customer testimonial 10192013-v2.2

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