university of athens - advanced project management sample presentation_en
TRANSCRIPT
NATIONAL KAPODISTRIAN UNIVERSITY OF ATHENS
Supplementary education courses
Using innovative methods of distance learning
PM – MANAGING PROJECTS: METHODS FOR THE PROJECT
START SUB-PROCESS UNIT 1. DEFINING THE PROJECT SCOPE AND
PROJECT CONTEXT
SUBUNIT 2. Social context: The project environments analysis
In this subunit a detailed identification, classification and analysis of the project interested parties is presented, in order to prepare for proactive and/or corrective actions, to ensure the project’s success.
Correlation to specific ICB competences is documented and these are also presented.
Project mgmt success Interested parties Requirements & objectives Risks & opportunityQuality Project organization Teamwork Problem solution Project structures Scope & deliverables Time & project phases Resources Cost & finance Purchase & contract Changes Control & reporting Information & documentation Communication Start-up Close-out
Leadership Engagement & motivation Self control Assertiveness Relaxation Openness Creativity Results orientation Efficiency Consultation Negotiation Conflict & crisis Reliability Values appreciation Ethics
Project orientation Programme orientation Portfolio orientation PPP implementation Permanent organization Business Systems, Products & Technology Personnel mgmtHealth, Security, Safety & Environment FinanceLegal
Correlation to the IPMA Competence Baseline
People or groups, who are interested in the performance and/or success of the project, or who are constrained by the project.
Generalizing, it can be a non-human entity, a virtual interested party, such as the natural environment or the future generations.
IDENTIFYANALYSE
COMMUNICATE
ENGAGE
Social environments (interested parties) management
Σχολιασμός
The terms interested parties in ICB 3.0 and social environments in pm baseline 3.0 are equivalent
As by these standards definition Interested Parties van only be people or groups of people.
“Virtual Interested Parties e.g. the environment (in general),or the climate change, or “non-human”, such as endangered species have to be championed by a group and this group is then considered as an Interested Party.
If there is no relevant group the project manager and the other members of the project organization have to play that additional role.
Interested Parties (Environments) affect or are affected by the execution of a project and/or by its output (deliverables).
Please note that a person (or group) has to be considered as Interested Party, if its perception for the project is: “I think that I am affected”.
SHAREHOLDERS EMPLOYEES
WORKFORCEUNIONS
INTERNALENVIRONMENT
EXTERNALENVIRONMENT
PARTNERS
CUSTOMERSCONSUMER
UNIONS
SUPPLIERSCOMPETITORS
FINANCIALINSTITUTIONS
FUTUREGENERATIONS
LOCAL COMMUNITY &INSTITUTIONS
NATIONAL COMMUNITY &INSTITUTIONS
GLOBALENVIRONMENT
GLOBAL COMMUNITY &INSTITUTIONS
NGOs
MARKET place WORK place
ENVIRONMENT
SOCIETY
Interested parties of the permanent organization (example)
SHAREHOLDERS EMPLOYEES not
working on the
project
WORKFORCEUNIONS
INTERNALENVIRONMENT
EXTERNALENVIRONMENT
PARTNERS
CUSTOMERS
CONSUMERUNIONS
SUPPLIERSCOMPETITORS
FINANCIALINSTITUTIONS
FUTUREGENERATIONS
LOCAL COMMUNITY &INSTITUTIONS
NATIONAL COMMUNITY &INSTITUTIONS
GLOBALENVIRONMENT
GLOBAL COMMUNITY &INSTITUTIONS
NGOs
Interested parties of the temporary organization (example)
PROJECT
Σχολιασμός
The classification as internal or external Interested Parties (Environments) is different to the permanent and the temporary organization (project).
Please note that an Interested Party can be classified as:
“internal” to the permanent organization, but “external” to the project.
“internal” to project, but “external” to the permanent organization.
“internal” or “external” to the permanent organization and the project.
Internal
Actual
Collaborative
Demanding
High affected
High influent
External
Virtual
Agressive
Dormant
Low affected
Low influent
Social environments (interested parties) classification
POWER (INFLUENCE)
INTEREST URGENCY
LEGITIMACY (EFFECT)
DominantDangerous
Definitive
Social environments (interested parties) taxonomy
Important
KEEP
SATISFIED
KEEP
SATISFIED
MANAGE
CLOSELY
MANAGE
CLOSELY
MONITOR
(minimum effort)
MONITOR
(minimum effort)
KEEP
INFORMED
KEEP
INFORMED
HIGH
HIGHLOW Interest or Urgency
Pow
er
Social environments (interested parties) treatment
PROJECT X
Project Sponsor
Project Manager
Project Team
INTERNAL
Not project team employees
Project Consultants
Project Suppliers
Project Customers
Project Competitors
EXTERNAL
Social environments (interested parties) example graph
Σχολιασμός
The three symbols Positive / Neutral / Negative depict the initial result of the analysis for the Environments perception and mood towards the project.
Their distance from the project depicts (in a qualitative mode) their Power / Interest (Urgency) taxonomy.
The dotted lines depict the communication and/or mutual influence between the External Interested Parties.
The Internal Environments have (or should have), by default, a positive mood towards the project.
For all these environments appropriate plans for communication and management have to be developed. In order that their initial perception/mood is enhanced, or at least not deteriorated.