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1 University of Business and Technology Jeddah College of Advertising Advertising Management Department AMAN 430 Final Project Name: Ahad Al-shaikh Date: 7/1/2018 Fall 2017 The Academic Advisor: Balgees Nugali.

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Page 1: University of Business and Technology Jeddah College of ... · of people that thought act of mercy is related to children. 78.2% answered that act of mercy involves animals, senior

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University of Business and Technology

Jeddah College of Advertising

Advertising Management Department AMAN 430

Final Project

Name: Ahad Al-shaikh

Date: 7/1/2018

Fall 2017

The Academic Advisor: Balgees Nugali.

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Ahad Al-shaikh

Major: Advertising management

Semester for this final project report: Fall 2017

FINAL PROJECT REPORT COMPLETION CHECKLIST

Report is in proper format___

Report sources are properly documented (if applicable) ____

Updated resume is submitted with report ____

I have an additional copy of the student report for the department records ____

Certified by:

Department Chairman’s name printed:

Chairman Signature: Date signed:

Approved by:

Vice Associate Dean for Academic Affairs:

Associate Dean:

Date signed

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Table of Contents:

Acknowledgement: ........................................................................................................ 5

Abstract: ......................................................................................................................... 6

Company Overview: ...................................................................................................... 7

Vision: ........................................................................................................................... 7

Mission: ......................................................................................................................... 7

The Research: ................................................................................................................ 7

Introduction: .............................................................................................................. 7

Research objective: .................................................................................................... 7

Research questions and hypotheses: .......................................................................... 8

Problem Statement: .................................................................................................... 8

Secondary data: .............................................................................................................. 8

Animals right in Islam: .............................................................................................. 8

Diseases caused by unsheltered and stray animals: ................................................... 8

Vision 2030 and agriculture: ..................................................................................... 9

Methodology: ............................................................................................................. 9

Research sample: ....................................................................................................... 9

Data collection: ........................................................................................................ 10

Data Analysis: .......................................................................................................... 10

Analyzing: ............................................................................................................... 10

Findings: ...................................................................................................................... 14

Quantitative data ...................................................................................................... 14

Survey ...................................................................................................................... 14

Qualitative data: ....................................................................................................... 14

Interviews ................................................................................................................ 14

Situation Analysis (Brand Audit): ............................................................................... 15

PESTLE analysis: ........................................................................................................ 15

SWOT Analysis: .......................................................................................................... 16

The Extension Line: ..................................................................................................... 17

Description: ............................................................................................................. 17

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Mission: ................................................................................................................... 17

Vision: ..................................................................................................................... 17

Goals and objectives: ............................................................................................... 18

Service name and logo: ............................................................................................ 18

The new Service: ..................................................................................................... 18

The Plans: ................................................................................................................ 18

Marketing strategy: .................................................................................................. 18

Industry analysis: ..................................................................................................... 19

Financials: .................................................................................................................... 19

Campaign Strategy ...................................................................................................... 20

Parameters: .............................................................................................................. 20

Advertising objectives: ............................................................................................ 20

Time frame: ............................................................................................................. 20

What is your Budget? .............................................................................................. 21

Target market: .......................................................................................................... 21

Target audience: ...................................................................................................... 21

Campaign Strategy: ..................................................................................................... 22

Campaign objectives: .............................................................................................. 23

Creative Brief: ......................................................................................................... 23

Creative Concept (Master Visual): .......................................................................... 25

Teaser Ad ................................................................................................................. 25

Reveler Ad ............................................................................................................... 25

Media Recommendations: ........................................................................................... 26

Media Mix: .............................................................................................................. 26

Media Scheduling: ................................................................................................... 27

Media Budgeting: .................................................................................................... 27

Total budget: ................................................................................................................ 27

References: .................................................................................................................. 28

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Acknowledgement:

First I thank Allah for blessing me,with guidance and for the beautiful family,

cousins and friends. Dear my sisters and friends,thank you for being there day after

day to make my life turn this way.

I equally express my deepest appreciation to my sweet four sisters Afnan, Bayan,

Waad and Maria.Thank you for being always there whenever I was in need. The love

of a family is the life’s greatest blessing.

Finally, I would like to thank my collage friends, Mrs.Balgees and Mrs.Sara for all

the help and efforts that they provide it to me

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Abstract:

The aim of this research is to study and understand the impact of stray animals on our

environment, health and pollution wise. The research will analyze the people’ s

opinions about this matter, how they feel about it, and what they are willing to do or

contribute into changing this situation. Creating awareness about this issue is the key

matter in this research, and building an idea to help these animals is the goal. Saving

and being merciful to these animals is part of our religion, the research will talk about

this matter from this point of view as well.

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Company Overview:

Ministry of environment, water and agriculture for the Kingdom of Saudi Arabia

concentrate about environment protection and conservation. Article 32 of the Basic

Law stipulates, “The State shall endeavor to preserve, protect, and improve the

environment and prevent its pollution.” Going with Saudi Vision of 2030:“ They take

care of the environment and natural resources in the country, to help achieving the

religious duties mandated by our prophet. Preservation is also part of their mission

and duty for future generations and important to improve quality of people lives

(Mewa.gov.sa 2017).

Vision:

The ministry vision is to seek for a sustainable environment and a vibrant biodiversity

that contribute to the quality of life and are protected and cared for from all sectors

and segments of society (Mewa.gov.sa 2016).

Mission:

The ministry seeks excellence in the formulation of policies, legislation, researches,

tactics and environmental initiatives to protect and sustain the environment and

biodiversity, and motivate the private sector and society (Mewa.gov.sa 2016).

The Research:

Introduction:

Nowadays a lot of Saudi people are not aware of the negative impact of unsheltered

animals, and being merciful to them because its part of our religion. Furthermore, we

will discuses the impact of stray cats on the environment and how the country can

contribute to have better solutions to preserve the country’s environment health from

diseases and infection that can affects people life, also since the country is executing

the plan of vision 2030.

Research objective:

To study people perspective on animals right, in Saudi Arabia from a religion and

environmental point of view.

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Research questions and hypotheses:

RQ: Are stray animals a serious problem in Saudi Arabia?

H1: Most people neglect the importance of being merciful with animals.

H2: Unsheltered animals can impact the health of the environment in a negative way.

H3: The act of mercy in all God creatures is part of our religion.

Problem Statement:

Lack of awareness about unsheltered animals and its impact on the environment and

our duty towards it as Muslims.

Secondary data:

Animals right in Islam:

Our religion is known by being merciful and it is not only limited to humans but for

all God creatures. Animal’s right has been mentioned in a lot of Hadiths (Prophet

sermons) and it spoke about providing shelters, foods and treatment. It is also

forbidden to torture and use animals for entertainment such as, bull and hen fights .etc

This action is inhuman, and our fate as humans is related to our actions.

Diseases caused by unsheltered and stray animals:

Stray animals carry a risk of transmitting disease specially if they were living in a

dirty habitat like garbage containers . Children tend to have higher risk due to closer

contact with these animals specially if they were not under adult supervision .These

transmitted diseses can be fatal specially if the person who was in contact with the

animals was immunocompromised (low immunity ) and it can be either bacterial

which caused by either cat scratch or food contamination , viral which caused by

bites , fungal or even parasitic infection by only close contact to the affected animal.

Symptoms can range from mild temperature or gastric upset to a more seriuos

neurological manifestation(Ali 2015).

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Vision 2030 and agriculture:

Vision 2030 aspires to have sustainable environment, the happiness and fulfillment of

citizens and residents is important to the country. This can only be achieved through

promoting physical, psychological and social well-being. At the heart of our Vision is

a society in which all enjoy a good quality of life, a healthy lifestyle and an attractive

living environment. By preserving our environment and natural resources by reducing

all types of pollution and fighting desertification, in order, to fulfill our Islamic,

human and moral duties (Vision2030.gov.sa, 2017).

Methodology:

To build the research paper with reliable facts we will conduct a quantitative research,

which gathers data in numerical form or measured in units of measurement (McLeod

2008). , And qualitative data research, which study things in their natural settings,

attempting to interpret a phenomena in terms of the people understanding (McLeod

2008).

For the quantitative part we will be using a survey (Google Forms). This type of data

can be used to construct graphs and tables of raw data. We chose a survey method

because it’s easy to reach large number of people, more reliable, objective and lists

more details. We will use it by spreading the Google Forms links to different number

of people using social media application such as, WhatsApp, Email and

Instagram..Etc

The tool that we will be using for qualitative is interview one on one to explore

people opinion about the unsheltered and stray animals from a religion perspective.

Research sample:

The research method for interviews included 4 persons from different ages and

gender. The survey will generate descriptive data chosen and it will be non-

probability sampling, which will be distributed to 55 people.

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Data collection:

The interviews will be one on one, and all interviews will be recorded in order to

provide accurate analyzing, after taking the participants’ permeation. Also, the

interviewees will be conducted separately in order to avoid a replication of answers.

For qualitative data, will be analyzed by codes and themes. For quantitative data,

charts will be used to present statistics.

Data Analysis:

The data was analyzed qualitatively by analyzing the response of each question.

Which is by limiting the similar answers together in order to code it and define it

accurately. And for the quantitative that we will be collecting, it will be by the

average of all the percentage of the questions.

Analyzing:

After conducting quantitative and qualitative research a remarkable point was

observed from the analysis that people in Saudi Arabia were divided to different

segment, but all of them were agreed that the act of mercy on stray and unsheltered

animals is part of our religion responsibility and its needed for an urgent solution to

solve this issue.

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The above pie chart, figure 3, shows the act of mercy in people point of view. 10.0%

of the people thought that act of mercy are related only to animals, followed by 10.9%

of people that thought act of mercy is related to children. 78.2% answered that act of

mercy involves animals, senior citizens and children.

The above pie chart, figure 4 shows, 83.6% agreed that being merciful and kind with

animals is part of our religion, while 9.1% they didn’t know. And 7.3% they answered

that its not part of our religion.

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The above pie chart, figure 5, shows that 67.3% they feel sorry for stray animals,

while 27.3% they want to help them, and 5.5% they don’t care.

Figure 6 show that 65.5% agreed that unsheltered and stray animals could impact the

health of our environment, while the other 27.3% don’t know, and 7.3% disagreed.

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Figure 5 show that 81.8% agreed to support a campaign that helps stray animals in

Saudi Arabia, while the other 18.29% disagreed.

Figure 9 shows that 96.4% said yes that it would be a good idea to open a shelter for

animals, while the other 3.6% don’t care.

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Findings:

Quantitative data

Survey

From the research, findings showed that the most percentage was females from 20-25.

The survey showed that a high percentage of the participant believes that the act of

mercy with animals is part of our religion. Additional, a high percentage of participant

agreed that stray animals actually have an impact of our health environment. Moving

to the participant support of the campaign idea, a large number of them support and

encourage the campaign purpose and idea. Finally, a high number of participants

answered the main question of ‘ Would it be a good idea to open a shelter for animals

‘ with ‘Yes’, which leads us with the succession of our survey towards the campaign

goal and the acknowledgment of people towards the issue of unsheltered and stray

animals.

Qualitative data:

Interviews

On a specific question in the interview and by starting and asking them about things

that came in their mind when I said, "stray and unsheltered animals." Most of them

said ‘the cat’s on Saudi Arabia streets ‘. And one of them was a bit emotional and

annoyed also, she wished if she had a plenty of money to solve the problem by shelter

them all and taking care of them. In the other hand, the other two answered the

question in a serious tone. Moving to ‘ how do they see the act of mercy with animals

as a religion responsibility ‘ two of the interviewee confirmed that it’s a huge part of

our religion responsibility and we should take it as an ultimate accountability. In the

other hand, the second interviewee answered with an intense and confirmative voice

that its is part of our religion and it can be the main reason for us to be rewarded in

the after life with heaven and she mentioned the prophet Hadith about the lady who

once ignored helping a cat and she was punished by Allah for not having a mercy on

the poor cat’s and for that it was her reason to be destined to hell. Moreover, the

interviewees were supportive enough to share different ideas and solutions after I

asked them about if the stray and unsheltered animals can impact negatively our

health environment, some recommended to create food holders in each blocks for the

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stray animals to be fed and two of the interviewees didn’t t mind if they lived on the

streets, if people were aware, educated and responsible enough on how to treat

animals fairly with our religion direction and not hurt them. One expressed, that she

actually feel disgusted by them and think stray animals can have some dieses that

could be affect her if she touched them, since they live beside the lottery.

Situation Analysis (Brand Audit):

• The Campaign:

- What is the campaign?

It’s an awareness campaign about our right and responsibility towards unsheltered and

stray animals from religion and environmental perspective

- What does the campaign do?

It aware and educate people about our right and responsibility towards unsheltered

and stray animals from religion and environmental perspective. And that will be

through in depth research.

PESTLE analysis:

Political: some people don’t have a fixed income and they have financial issues that

need to be addressed by the government more urgently than having shelters for

animals (English.alarabiya.net 2017).

Economy: Since we don’t have authorized shelters in Saudi Arabia and there is only

pets care shops that provide paid shelters to pets only. People would rather care less to

pay attention to stray animals and prefer to neglect them rather than spend their

money to take care of them and find a place for them to live in. Moving to the

uncertainty of the Saudi economy in the upcoming years due to the drop of the oil

prices, will actually have an impact on the government/ people’s perception about

spending their money on contributing to build authorized shelters (Mccrum 2017).

Sociocultural: In Saudi Arabia there are different culture believes on animals, we can

divide them in three segments, first people who don’t care about animals, second

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people who believe on animals right and believe on raising animals as pets in their

homes. Moreover, people who hate animals and believe they belong to the streets

Technological: Since the technology is updating regularly, we need to keep up to

date with the new trends to share the campaign, in order to reach high number of

people. Also, we can use high technology to facilitate animal’s shelters in a moderate

way. Finally, we can use applications to support the campaign wither its for the

facility or for the campaign it self. For instant, we can use the app to let people share

the location of the stray animals, in order to send someone responsible to shelter and

to take care of them.

Legal: There is a law that supports animals right but its not followed well by the

government (Boe.gov.sa 2011).

Environmental: Stray and unsheltered animals can impact our health environment by

spreading diseases and infections, so if it was well researched and proven by statistics

and facts. A government health institution will look into it but first the problem must

be recognize by people in order to be recognized by the health institutions such as

ministry of health and ministry of environment, water and agriculture.

SWOT Analysis:

Strengths:

- The essence of the campaign supports our religion responsibility.

- Improve the country environment.

- Empower the animal’s adoption movement in our country.

- Educate people.

Weaknesses:

- A lot of people think animals are not worthy of attention.

- People will claim there are more important matters to consider.

- Discouraged by people with authorities who are not interested in this matter.

- People may misunderstand the campaign.

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Opportunities:

- Activate animal’s rights from an international standard and will help grow our

economy.

- Saudi Arabia may take a part in PETA organization along other countries.

- Use social media to spread the awareness.

- Make the campaign in social (malls,..) ,places, to aware people.

Threats:

- Other campaigns may over showdown this one.

- Due to economical reason funding might be an issue.

- Human rights.

- Private animal shelters.

The Extension Line:

Description:

The research findings show that Saudi people are aware of those stray and unsheltered

animals and its part of our religion. Moreover, people need to feel and see that the

government is concerned and supportive of this problem and that they should take an

initiative step to solve this issue. This report will include the CSR campaign idea that

will be the solution of this problem. The CSR campaign will grab people’s attention

to this issue and the government will react upon it by finding more solutions that can

help the environment and encourage doing it for their religion part.

Mission:

Providing a safe healthy shelter for stray and unwanted animals and spread awareness

between people about the importance of being merciful with animals.

Vision:

Develop the sense of mercy on human hearts for animals and develop a healthy

environment with zero stray animals in the streets of Saudi Arabia.

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Goals and objectives:

To deliver a message to the society that animals need to be treated as mercifully as the

human beings, especially that we are all created by Allah to live in one planet. Also,

to provide a trusted department which is specialized in animal control.

Service name and logo:

The new Service:

Providing governmental shelters with full service facilities such as medical, high

technology, animal equipment’s and professional animal’s trainer.

The Plans:

Marketing strategy:

Marketing mix the 4P's.

Price:

It’s a nonprofit shelter.

Place:

The reason for doing this campaign on the sidewalk of Tahlia, Hilton, the new

Cornishe and the park on al malik road because they are a crowded with people who

like to walk their pets there and people who like to workout and enjoy the weather.

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Product:

To establish suitable shelters to contain these poor stray animals in healthy facilities.

Promotion:

o Post on social media platforms.

o Hashtag #لنرحمهم.

o Sidewalk on Tahlia and Hilton, The new Cornishe and the park on al malik

road.

o (Snapchat, Intsagram and Twitter) sponsored ad.

Industry analysis:

Saudi Arabia now a days focusing in developing the country from different aspects

including having a healthy environment, by working on the vision of 2030. Our

campaign لنرحمهم will contribute to achieve our country future vision if it was

implemented successfully with the help of specialized department.

Financials:

Startup costs:

Items Quantity Price Total

Renting building 1 120,000 120,000

Animal’s equipment

(cages, clinic,

showers and food

Etc.)

-

60,000

60,000

Website 1 2,000 2,000

Trade mark

Social Media such as

(sponsored ad on

Instagram,SnapChat)

1

-

1000

20,000

1000

20,000

Furniture

(Office tables, chairs

7

20,000

20,000

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Etc.)

Electronics such as

computers, printers,

telephones Etc.

HP (4 Computers)

HP (2 Printers)

Panasonic phone

(7)

6,299

1,000

209

25,196

2,000

1,463

Playing area 1 500 500

Decoration - 10,000 10,000

Operational costs:

Staff Per month Year 1 Year 2

Manger 15,000 180,000 360,000

Animals doctor 6,300 75,600 151,200

Nurse 4,500 54,000 108,000

Animals trainer 2,500 30,000 60,000

Security 3,000 36,000 72,000

Reception

Call center

4,500

4,500

54,000

54,000

108,000

108,000

Campaign Strategy

Parameters:

Advertising objectives:

To spread awareness among people in Jeddah, inform and persuade them about the

importance of being merciful with stray and unsheltered animals.

Time frame:

It will start from the 11th of January 2018 during the holiday time, till the 11th of

February 2018. Because it’s the holiday season and people will focus more on the

campaign content, and they will contribute with the campaign.

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What is your Budget?

To implement the campaign the budget will be around 21,000 Saudi Riyal.

Target market:

Category Variables

Geographic Jeddah, Saudi Arabia Local

Demographic Age:

Gender:

Social statues:

Family state:

15-40 and above

Female, Male

High, mid and low

High, mid and low

Psychographic Interest:

Attitude:

Knowing about being

merciful to the stray and

unsheltered animals.

To become meaningful

towards animals.

Behavioral Benefits: Initiate the sense of social

and humanity

responsibility, also to

improve the health of our

environment and aware

people about this issue.

Target audience:

o Primary target audience:

The target audience is female and male from 20 to 40 and above, because they are

mature and they have the ability to understand the religion part from being merciful

with animals.

o Secondary target audience:

The secondary target audience is 10 and above, to establish the sense of responsibility

towards unsheltered and stray animals.

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o Personas:

Lulu: 20 years old, she is a student at collage. She likes to adopt unsheltered animals

and provide with a warm welcoming home. She cares about animal’s rights and

always have believe that animals should be treated fairly and mercifully because they

feel just like humans although they don’t have the ability to express their emotions.

Khalid: 39 years old a father of 3 children. He is a tough parent who doesn’t care

about animals, also, he believes unsheltered and stray animals belong on the street and

being merciful with them is just waste of time and money. He thinks stray animals are

full of disease.

Fatima: Mother of 4 children, she is 31 year old. She bought 2 cats for her

daughters because she thinks they represent the prestige she’s looking for, although

she doesn’t touch them or feed them. She let her maids take care of the cats. Therefor

she is not care about animals, if they’re sick or healthy and where they live.

Campaign Strategy:

Campaign name:

”لنرحمهم“.

Campaign strategy:

First step creating a teaser ad, and activates it 2 weeks in advance before the

campaign launching date, we will post it in social media which is Instagram

(sponsored ad).

Then when the campaign date arrive, we will post 3 different posters of the same

campaign design and theme but discussing the same problem from different

prospective in a religious way. The poster design will be simple, sticking to the

campaign guidelines. We aim to achieve an understanding of the need for a healthy

environment, social responsibility towards animals from religious point of view.

Then we will let Basma Elkheriji talk about our campaign and the cause that we are

standing for, and tell people where to find our activation booth. And we will post the

map in our social media accounts.

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Campaign objectives:

Creative Brief:

Goal To aware the society about animals right

from a religion perspective and to aware

people about the impact of stray and

unsheltered animals on health

environment.

Objective To encourage the society and government

to take an initiative move regarding stray

and unsheltered animals.

Target audience Primary: female and male from 20 to 40

and above.

Secondary: 10 years and above.

Tone of voice Serious, emotional and responsible.

What we want people to do

We want people to respond positively

about the campaign and recognize it, and

be aware that this is part of our religion.

By showing them facts about what’s

happening to stray and unsheltered

animals, and how it can impact or

environment in a bad way.

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Creative Concept (Master Visual):

Teaser Ad

Reveler Ad

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Media Recommendations:

Media Mix:

Media type Rational

Social media

Because now days a lot of people are

using social media and it become part of

their life.

Activation booth at Cornishe and the

side walk of Tahlia and Hilton

A lot of people go there to exercise and

walk their pets also it’s a bit crowded,

and the campaign will reach a lot of

people.

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Media Scheduling:

Period Objective 1 Objective 2

Social media (Instagram sponsored ad)

11th Jan – 25th Jan

Teaser ad

To suspense people and to

attract as many people as

possible and get word of

mouth started.

To bring traffic in social

media by making people

wonder what’s the teaser

ad is about.

Socialmedia(Instagram sponsored ad)

26th Jan – 31th Jan

Lunching the campaign

To touch the emotional

side of people.

-

1 Feb – 11th Feb

Activation booth

+

Media partner (influencer)

To spread awareness about

the campaign subject, and

let people know more

about us.

They spread the awareness

to larger groups of people,

especially that some

people idealize them.

Media Budgeting:

Description Price

Social media (Instagram sponsored ad) 1,500 per day (8 days X1,500= 12,000)

Social media posts Non-paid ad

SnapChat (influencer)

Basma Elkheriji

9,000

Booth at Cornishe and the side walk of

Tahlia and Hilton

Non-paid

Total: 21,000

Total budget:

The total budget is 21,000 Saudi Riyal.

Conclusion:

In conclusion, Saudi Arabia paying a lot of attention on the environmental issues but

they need to constraint more on stray and unsheltered animals and try to find solutions

for this problem.

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