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HC Inspection Process
HEALTH CANADA INSPECTION PROCESS- GUIDANCE DOCUMENT
PreambleThe following guidance document has been prepared by the N2 Quality Committee. It is designed to help investigators and research teams to prepare for a Health Canada inspection. Resources from Health Canada, member institutions and personal communications have been used. The views expressed in this document are those of the N2 Quality Committee.
Overview of Health Canada’s Health Products and Food Branch (HPFB) Inspectorate Program
FocusHealth Canada’s Health Products and Food Branch (HPFB) Inspectorate performs inspections of Health Canada-regulated clinical drug trials. Health Canada defines a clinical trial as “an investigation in respect of a drug for use in humans that involves human subjects and that is intended to discover or verify the clinical, pharmacological or pharmacodynamic effects of the drug, identify any adverse events in respect of the drug, study the absorption, distribution, metabolism and excretion of the drug, or ascertain the safety or efficacy of the drug”. Inspections are performed to assess compliance with the Food and Drug Regulations, Division 5 - “Drugs for Clinical Trials involving Human Subjects”, ICH E6 - Good Clinical Practices (GCP) and other pertinent guidelines.
Health Canada may inspect Sponsors, Qualified Investigator sites also referred to as clinical trial sites, Contract Research Organizations (CROs) and Site Management Organizations (SMOs). The HPFB Inspectorate conducts approximately 80 inspections each year across Canada (goal is up to 2% of all Canadian clinical trial sites per year). The total number of inspections may vary depending on the time required for investigations. Inspections are conducted during the active phase of a clinical trial or after the completion of a clinical trial.
Selection of Sites for InspectionThe selection of clinical trials for inspection is based on a number of risk-based criteria, including but not limited to:
The phase in the drug development process Clinical trial design- trial objectives, complexity, blinding, size, trial endpoints Subject population Novel therapies / type of drug Dosage forms i.e., injectable, intraventricular, subcutaneous Indication for drug(s) used in the trial Marketed drug for a new indication Significant or frequent reports of adverse events Notices from Sponsors of protocol deviations
From lists of identified studies, the Inspectorate will request site information from Sponsors, including:
Location of each site Name of each Qualified Investigator (QI) Status of the study i.e., not yet enrolling, dosing, in follow up, closed Number of subjects enrolled, active and withdrawn
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Number of serious unexpected adverse drug reactions at the clinical trial site or other sites Parties involved i.e., Industry Sponsor, CRO, SMO, etc.
The Inspectorate may also request information directly from the site QI and/or institutional representative. The site QI may be asked to complete a “Clinical Trial Information Request Form” (Appendix 1).
The Inspectorate then uses criteria, including the following, to make the final selection of sites for inspection:
Type of site i.e., located at large institution vs. small clinic Geographic location i.e., sites selected throughout the region Number of clinical trials conducted at the site Inspection history of the QI and Sponsor including observations made during past
inspections Regional concerns / priorities
The choice of inspection sites will also be reviewed periodically in consultation with the Therapeutic Products Directorate (TPD) and the Biologics and Genetic Therapies Directorate (BGTD) of the HPFB. During Health Canada’s review of a Clinical Trial Application (CTA), Medical Reviewers within the TPD apply the risk factors to the study protocol. Clinical trials deemed as higher risk may be flagged for inspection.
Inspection Objectives1) ensure the protection of enrolled subjects 2) verify compliance to Division 5 of the Regulations 3) ensure that the generally accepted principles of good clinical practices are met 4) validate the quality of the data generated5) investigate complaints
Note: Where there are differences between Division 5 and ICH GCP, e.g. record retention period, Division 5 takes precedence.
Inspection ProceduresMost inspections will be conducted as announced inspections. Notification is usually sent to the Sponsor and the site a minimum of 5 days (up to 4 weeks) before the inspection is conducted. Inspections may also be conducted unannounced at the discretion of Health Canada.
The inspection visit usually takes 5 days however it may be conducted over a longer period, if necessary. During the routine inspection visit, the Inspector will conduct interviews with research personnel and review regulatory and study documentation. Following the visit, the Inspector will issue the Inspection Exit Notice. Results of inspections may be accessible, according to Health Canada’s Access to Information Act.
HPFB Inspectorate Investigation When potential non-compliance or risk has been identified by Health Canada, an investigation may be conducted, if deemed necessary. Where non-conformity to the Regulations is identified, the Sponsor may have the opportunity to correct identified deficiencies. The Inspectorate may consider actions where necessary in accordance with its Compliance and Enforcement Policy. In
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all cases, the investigation results will be communicated to TPD or BGTD with the information needed to determine recommendations regarding the suspension of authorization and the assessment of the validity of submitted data.
Preparing the Site for a Health Canada Inspection
Notification Process
Once Health Canada selects a clinical trial site, the Inspector may contact the QI by phone initially to arrange a time for the inspection visit. Whenever possible, allow an adequate amount of time for all parties to prepare for the inspection prior to the on-site visit. Subsequent correspondence between Health Canada and the QI and/or the Sponsor is usually made by email.
The following information should be confirmed with Health Canada and the Sponsor: Purpose of the audit/inspection i.e., routine or for cause Inspection plan and procedures Inspection agenda, including expected duration Names of Health Canada Inspector(s) and the Sponsor representatives who will be
participating Inspector’s specifications (e.g. space, computer, phone, directions, etc.)
The QI should contact the Sponsor to arrange for a pre-inspection visit by the Sponsor representative(s) as soon as possible (plan for at least 2 days on-site).
The QI should notify the following people as soon as possible of the impending inspection visit: Research Ethics Board (REB) institutional authorities institution’s research quality assurance department, if applicable all relevant personnel who have been involved in the study, including sub-investigators,
study coordinators all relevant hospital departments such as, Health Records, Research Pharmacy, Core
Laboratory, Radiology
Following the initial notification, the Inspector will send the site QI and the Sponsor an official Notice of Inspection Letter (by email and/or hard copy). In preparation for the inspection, Health Canada recommends the review of the following documents that can all be found at:https://www.canada.ca/en/health-canada/services/drugs-health-products/compliance-enforcement/good-clinical-practices.html
Health Canada’s Food and Drug Regulations (FDR) Division 5 – “Drugs for Clinical Trials Involving Human Subjects”
ICH E6: “Good Clinical Practice: Consolidated Guidance” (adopted by Health Canada) Classification of Observations Made in the Conduct of Inspections of Clinical Trials
(GUI-0043) Guidance for Records Related to Clinical Trials (GUI-0068)
The Notice of Inspection Letter will include a copy of Health Canada’s ‘Good Clinical Practice Pre-Inspection Information Package’. An electronic copy of this document can be found at: https://oicronca.box.com/s/wm2dmulsej8koq4hxw13hynb4h9a2fld
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This package contains FAQs and helpful checklists which have been adapted for this guidance document (Appendices 2 & 3).
Information on all clinical trial inspections performed in Canada is published in Health Canada’s Drug and Health Product Inspections Database at: http://healthycanadians.gc.ca/drugs-products-medicaments-produits/inspecting-monitoring-inspection-controle/inspections/index-eng.php
It is also helpful to review previous Health Canada Annual Inspection Summary Reports. Previous fiscal year reports are available at: https://www.canada.ca/en/health-canada/services/drugs-health-products/reports-publications/compliance-enforcement.html Prior to the Inspection Visit
Logistics Keep a record of all time and expenses related to the inspection, e.g. personnel time,
photocopying, teleconference calls, record retrieval, etc. (Note: If an industry Sponsor, they should cover these expenses.)
Arrange for an ID Badge/ Visitor’s Pass (as per institution-specific process)
Arrange for a private secure room that meets the Inspector’s specifications for the duration of the inspection visit. This room should ideally be in a quiet area away from patient care areas and free of any other research records or files. (Note: Arrange for a larger meeting room for the Opening and Closing Meetings, if necessary)
Prepare a sign for the room (Appendix 4). If there are colleagues working in the area near the inspection room, inform them in advance of the inspection dates.
Contact the Health Records Department to ensure that the health records for all enrolled subjects are available for review prior to and during the inspection visit.
If any study-related documents for the inspection are off-site, arrange to obtain these documents.
Initiate a Study Contact List (Appendix 5). Ensure that all key research team personnel, including pharmacy staff, local laboratory staff, etc. will be available during the inspection visit to provide explanations, tours and answer questions.
Locate a nearby photocopier and assemble stationary supplies for making photocopies, e.g. staple remover, stapler, ‘copy’ stamp, post-it notes, file folders, grease pencil (china marker) for redacting, etc.
Prepare a Document Release Log (Appendix 6) to be used during the inspection visit.
Preparation of the Study TeamPrior to the inspection visit, the research team should thoroughly review the study protocol and any study-specific procedures. It is helpful to have a pre-audit meeting(s) with key study personnel to discuss any issues that have been identified. If any protocol deviations are identified
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prior to the audit, document any corrective and preventative actions. In addition, a mock interview can be conducted to help prepare research personnel to answer questions. The research team should also review the List of Do’s and Don’ts (Appendix 8). This list provides helpful tips for personal conduct during the inspection visit.
Study Document PreparationAssemble and organize all study documents, including but not limited to:
All approved versions of the study protocol and any amendments All approved versions of the informed consent form(s) Investigator Site File (for a detailed list of contents, see Appendix 7) All Case Report Forms (CRFs) Any Data Clarification Forms (DCFs) All study-specific SOPs and site SOPs, as applicable All signed informed consent forms All source documents, including research participants’ health records
All study documents should be reviewed for accuracy, legibility and completeness. Document and resolve any discrepancies detected prior to the inspection visit.
Review the Investigator Site File and obtain any missing documents Review each study personnel’s CV, qualifications and research training documentation Ensure that there is documentation of any protocol-specific training Review the Study Task Delegation Log carefully and correct any errors Check that study-required training was completed before the research staff member was
delegated any protocol-specific task(s) Ensure all subject logs are up-to-date Check that completed consent forms have been signed and personally dated by the
research participant/legally acceptable representative and person obtaining consent Review source documents for sign-off of all study-related medical decisions by the QI or
designated MD Co-Investigator, e.g. inclusion/exclusion checklist, study drug orders, medical examinations, clinic notes, assessment of study laboratory and test results, assessment of adverse events
Review all CRFs for content, completeness and accuracy. Ensure sign-off by the QI, as required
Review all Investigational Product Accountability records Review all serious adverse event reports and serious unexpected adverse drug reaction
reports (SU-ADRs), if any Review all protocol deviations, if any Review all Sponsor correspondence Review the Clinical Trial Agreement, specifically, the QI’s obligations Note: Do not provide any financial information, personnel records or any audit reports
During the Inspection Visit
Opening MeetingThe on-site inspection visit usually begins with an Opening Meeting conducted by the Inspector. Prepare an attendance record (Appendix 9) for this meeting.
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In addition to the QI and key research team members, representatives of the following may also attend this meeting:
Study Sponsor REB and/or institutional representative (i.e., quality personnel or administration) Research Pharmacy Clinical and/or Research Laboratory Health Records department Other key service providers
The Inspector may present (or the QI should request to view) their Health Canada badge and their business card at the start of the Opening Meeting. Following the introduction of the attendees, the Inspector may explain the scope and purpose of the inspection and begin to collect site and study-specific information from the QI.
At the end of this meeting, the Inspector and the research team should confirm the inspection visit schedule and discuss logistics. Ensure study staff are available during the time that the Inspector is onsite as they often require assistance navigating the study documents and institutional policies. Throughout the inspection visit, only provide documents that are requested by the Inspector.
The Inspector may request a tour of any areas where the trial was conducted. For example: any study drug storage areas i.e., Research Pharmacy local laboratories, i.e. Core Laboratory and/or Research Laboratory patient care areas records storage areas
The Inspector should be accompanied by a research team member during all tours.
Daily Debrief MeetingThe Inspector may identify observations throughout the inspection visit. Request a debriefing of the observations made by the Inspector at the end of each day. This is also an opportunity to provide any clarifications, requested documents and answer questions, if possible. It is helpful to make notes during all debrief meetings (Appendix 10).
Making PhotocopiesDuring the inspection, always make two copies of each requested document - one for the Inspector and reserve one copy for the QI. (Note: Industry Sponsors usually request a copy of all copied documents as well; making copies for the industry Sponsor is best done at the end of the inspection visit. PHI must not be given to the Sponsor.)
Stamp each copy of a document as a ‘copy’ For any requested documents containing personal health information (PHI), PHI must be
redacted before giving the copy to the Inspector Maintain a daily record of the copies given to the Inspector on the Document Release
Log (Appendix 6)
Areas of FocusThe Inspector may focus on the following areas, as applicable:
Study Regulatory Documentation- all Health Canada and REB approvals Education, training and experience of all key research personnel- Task Delegation Log
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Adherence to the study protocol Adherence to any written SOPs and/or study-specific working procedures Adherence to Division 5 and ICH GCP Record Handling Investigational Product (IP) Handling Study Equipment Maintenance and Calibration Study Biological Specimens Handling Study Monitoring of the site by the Sponsor
Study Regulatory DocumentationThe Inspector may review the following Health Canada documentation:
All Health Canada authorization(s) and all correspondence with Health Canada and the Sponsor
Research Ethics Board Attestation (may be included in REB approval letters) Qualified Investigator Undertaking Form for the site (should be signed by the site QI
prior to the start of the study) Clinical Trial Site Information Form(s) Fax-Back Forms (if applicable)
The Inspector may review the following ethics documentation: All ethics approvals All ethics renewals All ethics correspondence REB composition, specifically at key decision time points (to determine compliance with
Division 5 requirements)
Training and Task Delegation LogThe Inspector may conduct a thorough review of the qualifications and training records of all key research team members. The Inspector may review the following documentation:
Up-to-date CVs of each site investigator Up-to-date resumes or CVs of key research team members Proof of current licensure for all research team members who are health care
professionals, e.g. MDs, RNs, pharmacy technicians, respiratory therapists, dieticians, etc.
Up-to-date training in ICH GCP and Division 5
The Inspector may also review all documentation of training on the study protocol and specific study procedures to assess the adequacy and appropriateness of the training. Examples of acceptable documentation of training include, but are not limited to,
Slide decks Meeting agenda/minutes, including a list of all attendees Sign-off sheets/certificates for training in the study protocol, study-specific procedures,
any study amendments, etc.
The Inspector may also conduct a thorough review of the Study Task Delegation and Signature Log to determine if the QI/PI has delegated all study-specific tasks appropriately. The Inspector may also request a copy of the Clinical Trial Agreement (CTA) to determine if delegated study activities have been clearly articulated in the study contract.
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Protocol AdherenceThe Inspector may review study documentation to assess if the site has processes and procedures in place to assure that all aspects of the trial are conducted in accordance with study protocol, any written SOPs, Division 5 and ICH GCP.
Throughout the inspection visit, the Inspector may assess the QI’s involvement with the trial, specifically the documentation of all study-related medical decisions by the QI or a designated MD Co-Investigator. Examples of documentation that may be reviewed include, but are not limited to:
Inclusion / exclusion checklist Study drug orders Medical examinations Clinic notes Assessment of study laboratory and/or test results Assessment of adverse events
The Inspector may also review the following: written procedures for the recruitment and consent of research participants the harms and benefits section of the informed consent form(s) to ensure that research
participants are informed of all potential harms and risks of the investigational product 100% of the signatures on the consent form for each enrolled research participant written procedures for adverse event reporting all serious adverse events/serious adverse drug reactions, if any, which have been
reported to the Sponsor, REB and /or Health Canada and assess adherence to the reporting timelines
all protocol deviations, if any, which have been reported to the Sponsor, REB and /or Health Canada and assess adherence to the reporting timelines
Record HandlingThe Inspector may review a selection of research participants’ source data i.e., health records, notes of telephone calls, test results, questionnaires, research notes, etc., to verify the accuracy of the data reported on paper and/or electronic Case Report Forms (CRFs). The Inspector may also assess adherence to timelines for reporting study data to the Sponsor.
All records should be readily available and located within Canada. All study essential documents should be kept securely for 25 years (Refer to GUI-0068: Guidance for Records Related to Clinical Trials). The Inspector may also request to review any institutional policies regarding records retention and storage.
Investigational Product (IP) HandlingThe Inspector may request to review the area where the investigational product (IP) is handled and stored, e.g. the site’s Research Pharmacy. Ensure that the Research Pharmacy has a copy of all:
Approved study protocols Investigator’s Brochure(s) IP Handling procedures Randomization and emergency un-blinding procedures (as applicable)
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The Inspector may review documentation to ensure that all pharmacy staff involved in the trial has been trained in the study protocol, study-specific procedures and any amendments.
The Inspector may review all systems and procedures in place for the transportation, monitoring, disposition, storage, return and destruction of the IP. The Inspector may review the following:
All shipping records to ensure that the IP was maintained at the recommended temperature range while in transit
IP label to ensure that it contains all elements listed in Division 5, C.05.011 Documentation to ensure that the site handles and stores the IP under conditions which
are secure, segregated and temperature-controlled Documentation of any temperature excursions Overall and individual study drug accountability records
Study EquipmentThe Inspector may review maintenance and calibration records of any study-specific equipment used for the trial, if applicable. Proper maintenance of the equipment is considered critical to research participant safety and the validity of data collected in the clinical trial. Each piece of study equipment should have documentation of:
Name of Manufacturer and date of purchase Model Number and Serial Number Operating instructions Service agreement with third party vendor (if applicable) All calibration reports All maintenance reports (default is yearly) Any service repair records
Study Biological Specimens HandlingThe Inspector may request to review the area where study biological specimens are processed and/or stored, usually the local Core and/or Research Laboratory, if applicable. Ensure that the local laboratory(ies) has a copy of all approved study protocols and laboratory study procedure manuals, as applicable. The Inspector may review documentation to ensure that all laboratory staff involved in the trial has been trained in the study protocol, study-specific procedures and any amendments.
The Inspector may review the following: Certification / accreditation / validation records for each laboratory used in the study Documentation to assess if study biological specimens have been collected, processed
and shipped (if applicable) according to the study protocol and any study-specific procedures
Maintenance and calibration records of all laboratory equipment used for the trial Storage of study biological specimens Documentation of any temperature excursions
Study MonitoringThe Inspector may request to view the Study Monitoring Plan, if available. The Sponsor, or QI/Sponsor for PI-initiated trials, is required to monitor the trial at all sites to verify that Division
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5 requirements are met at each site and the trial is being conducted according to the principles of ICH GCP. The Inspector may review the Monitoring Log and visit frequency to assess the adequacy of monitoring by the study Sponsor. The Inspector may also request to review the Site Initiation Monitoring Report and other Monitoring Reports, as necessary.
Closing Meeting - End of the Inspection VisitPrepare an attendance record (Appendix 9) for this meeting. The QI and the research coordinators must attend this meeting. In addition, representatives of the study Sponsor, REB, institutional representatives, research pharmacy, clinical and/or research laboratory and health records department (and other key service providers) may also be invited to attend.
At the Closing Meeting, the Inspector may review the scope and purpose of the inspection, give a summary of the inspection activities and provide an explanation of Health Canada’s risk ratings. The Inspector may provide the QI with a verbal summary of the observations made during the inspection visit. This is also an opportunity to discuss the observations, request/provide clarifications and supporting documentation, as needed, and also ask questions. It is helpful to make notes of all observations given by the Inspector and any discussion.
The Inspector may outline the next steps in the inspection process and provide a tentative timeline for the issuance of the draft Inspection Exit Notice.
After the Inspection Visit
Inspection Exit NoticeThe Inspection Exit Notice includes information such as: site profile, name of site officials, protocol title/number and name of investigational product used in the trial. The report will be written in such a way as to protect personal identity.
Each recorded observation is assigned a risk in accordance with GUI-0043 - Classification of Observations Made in the Conduct of Inspections of Clinical Trials. The risk categories are: Critical (Risk 1), Major (Risk 2), Minor (Risk 3). The draft Inspection Exit Notice also includes the overall inspection compliance rating of:
Compliant - only minor and major observations reported Non-Compliant - one or more critical observations; or several major observations that
are deemed to be systematic issues Non-Rating
Exit MeetingThe Inspector may return to the site for a face-to-face Exit Meeting or will conduct the meeting via teleconference (usually within a few weeks of the Closing Meeting). Usually within 24 hours prior to the Exit Meeting, the Inspector may provide the QI and Sponsor with a draft of the Inspection Exit Notice via email.
Prepare an attendance record (Appendix 9) for this meeting. The QI and the research coordinators must attend this meeting. In addition, representatives of the study Sponsor, REB, institutional representatives, research pharmacy, clinical and/or research laboratory and health records department (and other key service providers) may also be invited to attend.
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The Inspector will review the draft written Inspection Exit Notice with the QI. If necessary, any corrections, clarifications and/or revisions may be made to the draft report. The Inspector may outline the next steps in the inspection process regarding the issuance of the Final Exit Notice and the timeline for the QI and Sponsor’s response to the Final Exit Notice (usually 30 days).
Inspection Follow-upWith the receipt of the Final Exit Notice, the QI and Sponsor should carefully prepare a formal written response to all observations with an ‘open’ status, including corrective and preventative action (CAPA) plans. The full response should be submitted to the Inspector within the required time period.
When all responses have been reviewed by Health Canada and when no further actions in response to the observations are required, the Inspector may issue a written acknowledgement to the QI and Sponsor and the inspection cycle is closed. The QI should file all documents pertaining to the inspection confidentially and separately from the site trial files.
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References
Health Canada’s HPFB Inspection Strategy for Clinical Trialshttps://www.canada.ca/en/health-canada/services/drugs-health-products/compliance-enforcement/good-clinical-practices/guidance-documents/inspection-strategy-clinical-trials.html
Health Canada’s Food and Drug Regulations (FDR) Division 5 – “Drugs for Clinical Trials Involving Human Subjects” http://www.hc-sc.gc.ca/dhp-mps/compli-conform/clini-pract-prat/index-eng.php
ICH E6: “Good Clinical Practice: Consolidated Guidance” https://www.canada.ca/en/health-canada/services/drugs-health-products/drug-products/applications-submissions/guidance-documents/international-conference-harmonisation/efficacy/good-clinical-practice-consolidated-guideline-topic.html
Classification of Observations Made in the Conduct of Inspections of Clinical Trials (GUI-0043)https://www.canada.ca/en/health-canada/services/drugs-health-products/compliance-enforcement/good-clinical-practices/guidance-documents/classification-observations-conduct-inspections-clinical-trials-guide-0043.html
Guidance for Records Related to Clinical Trials (GUI-0068)http://www.hc-sc.gc.ca/dhp-mps/compli-conform/clini-pract-prat/index-eng.php
Good Clinical Practice Pre-Inspection Information Packagehttps://oicronca.box.com/s/wm2dmulsej8koq4hxw13hynb4h9a2fld
“Health Canada’s GCP Compliance Program”, ACRP Canadian Chapter Webinar, presented Dec. 05, 2012
“GCP Compliance in Canada: Division 5 and other Requirements”, SoCRA Annual Meeting, Orlando, Florida September 2014
SOP# QA601.004- External Audits and Inspections, Cancer Clinical Research Unit, Princess Margaret Hospital (effective 29Mar13)
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List of Appendices
Appendix No.
Name of Document
1 Clinical Trial Information Request Form
2 Health Canada Inspection Document Checklist
3 Health Canada Inspection Plan Checklist
4 Room Sign
5 Study Contact List
6 Document Release Log
7 Investigator Site File Contents Checklist
8 Do’s and Don’ts
9 Attendance Record
10 Summary of Inspection Observations - Daily Report
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Appendix 1 - Clinical Trial Information Request Form
Qualified Investigator (Please list family name first):
Contact Information (phone and fax numbers, mailing and email addresses):
Title of the ProtocolFor the Clinical Trial
Protocol Number
Currentlyenrolling?(Y/N)
Firstdate of dosing
Sponsor* CRO and/orSMO details(if applicable)
Drug NameAnd Dosageform
Phase Number ofSubjectsEnrolled,Withdrawn,Still Active
Number ofSAEsand/orADRsat site
* The sponsor is the individual, corporate body, institution or organization that applies to Health Canada for authorization of a clinical trial and is responsible for the overall conduct of the trial. The term is not limited to commercial sponsors; it also applies to independent investigators who are self-sponsored. If the sponsor is foreign / international, please include Canadian representative for foreign sponsor (if known
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Appendix 2 - Health Canada Inspection Document ChecklistHealth Canada Pre-Inspection Package - Good Clinical Practices- Inspection Document Checklist*Study Title:
Copy of the Study Protocol, including any amendments
Copy of Informed Consent Form, including any amendments
Copy of the Principal (Qualified) Investigator's declaration [Qualified Investigator Undertaking Form]
Copy of REB Attestation (applicable to REBs only)
Delegation of Responsibilities chart or list
Research Centre Organizational Chart
Investigator’s CVs and Research staff résumés [Auditor may request a copy of site QI’s CV]
Standard Operating Procedures (e.g., informed consent process, adverse drug reaction reporting, training, etc.)
Training records [study staff training on study protocol & amendments, study-specific procedures, GCP, Division 5, etc.]
Correspondence files between:
Sponsor and Health Canada [confirmation of document transmission b/t Sponsor / Health Canada / site(s)]
Sponsor and the site (e.g., Qualified Investigator, Contract Research Organization, if applicable - this would include Sponsor monitor reports, etc.)
Site and Research Ethics Boards (e.g., approval of protocol, amendments, Informed Consent Form, advertising, etc.)
Adverse Event and Serious Adverse Event documentation (e.g., list, reports, etc.)
Investigational Drug Accountability Records
Service providers' contracts (e.g., internal/external clinical/research laboratories, Research Pharmacy, drug supplier, storage, equipment, etc.)
Records of calibration, maintenance and temperature monitoring for the applicable research equipment [separate binder]
Investigator Brochure(s) or Product Monograph(s), as applicable [Drug Safety Information]
Source data (e.g., Informed Consent Forms, pharmacy records, subject medical records, etc.) [original hard copy]
Case Report Forms
Subject Enrollment Log
* It should be noted that this list is not all inclusive, and is not provided in any order of priority; additional documents may be requested prior to and/or after the inspection. In addition, some of the above documents may not be applicable in all cases. For additional guidance, please refer to the International Conference on Harmonization (ICH) guideline E6: Good Clinical Practices which can be found at www.healthcanada.gc.ca/gcp.
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Appendix 3 - Health Canada Inspection Plan ChecklistHealth Canada Pre-Inspection Package - Good Clinical Practices - Inspection Plan Checklist*Study Title:
1. Identify the key study personnel and their delegated responsibilities, and review their education, training and experience. [make sure each role matches the delegation log]
2. Review the correspondence with Health Canada and the Research Ethics Board (REB) to ensure that the REB has provided written approval of the protocol, the Informed Consent Form (ICF) and other information provided to the subjects before the trial begins, to verify the REB has approved every amendment to the protocol and Informed Consent Form.
3. Review the procedure for obtaining informed consent and ensure that the statements of risks and benefits in the Informed Consent Form are consistent with those requested by Health Canada and the REB.
4. Verify that the Informed Consent Form used to administer informed consent is the correct version (e.g., the most recently approved and in the appropriate language of the subject population) and is signed and dated by the subject or the subject’s legally acceptable representative and by the person who obtained consent, before the subject is enrolled in the trial and verify this for all subjects enrolled in the trial.
5. Ensure that the investigator has adhered to the protocol/amended protocol that has been approved by Health Canada and the REB. Verify, for instance, that the subjects were selected in accordance with the inclusion / exclusion criteria, drug dosages are administered in accordance with the protocol, use of concomitant medications is documented, data with respect to safety and efficacy are documented and criteria for removal of subjects from the study are followed, etc.
6. Verify that the data has been accurately transcribed from source documents (e.g., original medical records) to case report forms. [Verification plan]
7. Verify that the data has been accurately transcribed from the case report forms to the study electronic database. Confirm the sponsor’s validation plan of the study electronic database.
8. Ensure that all adverse events are documented and that adverse drug reactions are reported in accordance with the protocol and regulatory requirements. To do so, verify records to assess the timeliness, accuracy and completion of all required reporting. [process for handling SAEs]
9. Verify that adequate supervision of medical care by the qualified investigator is provided. 10. Ensure that the investigational drug(s) is labeled in accordance with Section C.05.011 of Division 5 of
the Food and Drug Regulations 11. Ensure that all quantities of all lots are reconciled by checking records for drug receipt at the site,
dispensing records, returns to sponsor, etc. 12. Verify that the drug is manufactured, handled and stored in accordance with the applicable good
manufacturing practices, protocol and labelling requirements. 13. Verify that the test samples for clinical testing (if applicable) are handled in accordance with the
protocol. 14. Review sponsor monitoring reports or correspondence with the sponsor/monitor to ensure that all
monitor findings are documented and corrected. 15. Review sponsor monitoring reports or correspondence with the sponsor/monitor. All monitor findings
should be documented, as well as the action(s) taken to correct them. 16. Confirm if there are provisions for records to be retained for 25 years.* The above represents an example of areas an inspector may focus on during an inspection. It should be noted that the above inspection plan is not all inclusive, and is not provided in any order of priority; it could vary depending on the type of site and/or clinical trial inspected, etc. For additional guidance, please refer to International Conference on Harmonization (ICH) guideline E6: Good Clinical Practices which can be found at www.healthcanada.gc.ca/gcp
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Appendix 4 - Room Sign
Health Canada Inspection in ProgressMonth day to day, year
Only those involved in the inspection will have access to this room during this time
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Quiet Please
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Appendix 5 - Study Contact List
Study Contact List
Protocol Title:
Protocol Number:
Principal Investigator/Qualified Investigator:
Date of Inspection Visit:
Name Location / Dept. Office Number Best Contact Info (i.e., cell #, pager)
Availability
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Appendix 6 - Document Release Log
DOCUMENT RELEASE LOG
Health Canada Inspection
Protocol Title:
Principal Investigator / Qualified Investigator:
Date of Inspection Visit:
Date of Release Name of Document Document Version Date (if applicable)
Released By:
Page ______ of _______
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Appendix 7 - Investigator Site File Contents Checklist
Investigator Study File/Binder Table of Content
Please file the following behind each of the corresponding tabs
1. Research Ethics Board (REB) Documents
Approval Letters and Renewals Initial REB approval letter (original) for protocol, for consent form(s) any related
documents that require REB review Any amendments identified by protocol number and/or title and date of approval Patient recruitment advertisement approvals and corresponding REB letter(s) Annual REB membership list REB attestation (if applicable) Progress reports and annual REB renewalsOngoing REB Communication REB correspondence—letters of submission (includes any institution application) REB notification of and responses to serious adverse events at your institution (file in
Safety Section in binder) Documentation of submission of safety reports to REB and REB responses (file in Safety
Section in binder) Close out/final report notice
2. Informed Consent
Includes but not limited to the following documents: All consent versions, past and current All variations: Healthy Controls, Participants All signed originals consent by the participants (or can store in a separate binder in a
secured location for privacy reasons) Consent version tracking log re consents sent/approved by REB Consent version tracking log re consents signed by participants
3. Protocol
Current approved Protocol and/or amendments Signature page(s) for the protocol and any amendments Included tracking of changes or summary of changes Previously approved protocol and/or amendments may be kept in separate binder (insert a
note in this section indicating location of documents) Protocol Deviation Log
4. Signature Logs
Delegation of Responsibility Log/Form Outlines the specific study related procedures that each member of the site staff is allowed
to perform In addition to their name and signature, there should be a place for the PI to initial that
he/she agrees to assign this person these responsibilities. Start and end dates for those responsibilitiesSite Visit Log signatures of monitors, auditors, all other personnel performing a site visit include the
date(s) and purpose of the site visit
5. Screening/Recruitment& Enrollment Logs
Screening/Recruitment Log - list all participants screened, regardless of their enrollment status Potential participants Should include why they did not participate (helps for future recruitment strategies)Enrollment Log Participants who have been consented and enrolled Log often faxed to sponsor (no subject identifiers are included) to track recruitment and
meeting enrollment requirementsResearch Participant Identification Log This is for the site only, monitors will check that you have this but will not copy this (PHI) Used at study close out to be able to track participants in case it is necessary to contact
them
6. Study Agreements Signed Clinical Study Agreement [CSA] (If Clinical Study Agreement is filed elsewhere,
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(Finance and Legal) insert a note to file in this section indicating where the contract is located) Signed Confidentiality Disclosure Agreement (If CDA is filed elsewhere, insert a note in this
section indicating location of documents); this may also be part of CSA.
7. Curricula Vitae (CV) & Professional Practice Documents
Curricula vitae for all principal and sub-investigators and site staff o (insert a note in this section indicating location of documents)
Copy of Medical license/ regulated health profession license of research team members, for all principal and sub-investigators and appropriate site staff (if applicable) at start of study and annual updates
8. Training & Education Documents
Site initiation visit (SIV) attendance log and minutes (if available) Protocol or Study Procedure(s) related training certificates/logs All other relevant Training Certificates (GCP, TCPS2, Site SOPs, etc.)
9. Investigational Product (IP) Storage and Accountability*- includes Drug, Device, and
Natural Health Products (NHP)
IP accountability logs IP order forms IP shipment records Disposition and/or return of unused or damaged study kit records Information on drug storage conditions (e.g., temperature logs) Drug return to the sponsor for destruction form (if applicable)* May be kept in pharmacy if drug ((insert a note in this section indicating location of
documents)
10. Laboratory* A copy of the most recent certificate issued showing the expiration date for labs used in
research study Lab normal ranges for all tests performed in study CV of Director of Lab* These may be centrally filed (insert a note in this section indicating location of documents)
11. Safety Reports* This will include reports and notifications received from sponsor/other sites (IND, CIOMS,
MedWatch) if more than one site and also SAE reportso Including those sent to Health Canada that are applicableo Internal and external reports to REBo Safety reports sent to sponsoro Any logs tracking these reports
Master serious adverse event (SAE) reporting form and instructions for completion DSMB reports and correspondence Other related correspondence Pregnancy reporting forms (if applicable)* These may be filed in separate Safety Binder for this study (insert a note in this section
indicating location of documents)
12. Equipment & Supplies Calibration logs Temperature logs Receipts
13. SOPs Documentation of SOPs used for this study, if applicable
14. Copy of Case Report Forms (CRFs) &/or Data Collection Tools
If applicable (e.g., investigator-sponsored studies), may be kept or if filed elsewhere, insert a note in this section indicating location of documents
15. Other Communications Study related communication (letters, memorandums, written documentation of telephone conversations, meeting notes/minutes, facsimiles, newsletters, and copies of electronic correspondence) including emails between the site and : Sponsor
o Monitoring report copies o Enrollment confirmation faxes o Randomization, screening and enrollment reports
Coordinating Centre (NIH, etc.)
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Contract Research Organization (CRO)
Other Departments in Hospitalo may be kept or if filed elsewhere, insert a note in this section indicating location of
documents
16. Final Study Report A copy of the final study report provided by the sponsor
Other Sections Use if applicable
A:Clinical Trials Application (CTA)
to Health Canada for Investigator-Sponsored Trials
Application Clinical Trials Application and all correspondence to and from Health Canada (or if filed
separately, indicate this in a note to file) Qualified Investigator Undertaking (QIU) Clinical Trial Site Information Form Other applicable formsApproval Copy of No Objection Letter (NOL)Correspondence Include Clarifaxes, emails, letters
B:Investigator’s Brochure (IB)
maintain most current brochure including updates and revision if an IB will not be utilized, an equivalent packet of information (e.g., product monograph,
product insert) with safety information should be kept on file
C:References
D:Other ______________
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Appendix 8 - Do’s and Don’ts
Preparing for a Routine Regulatory Inspection-Do’s and Don’ts
Here are some general dos and don’ts during interviews with the auditor:
Do’s Be nice - provide a quiet, comfortable, temperature-controlled environment Be honest, polite, cooperative Be direct, factual, brief, precise Be professional, confident and relaxed - you are the expert Drop in daily; show some interest Be sure that you understand the question - ask for clarification, if necessary Only answer within one’s expertise - seek an expert, if needed It is OK to say “I don’t know” - but offer to get the answer If you need time to get information or documentation then say so - provide a time estimate - Inspectors do not like
to wait without a reason If you promised something to the Inspector, then do not forget and do not delay Make a list of requested documents and questions Be sure it is the right document before releasing it Ask for clarification of audit findings, if necessary, but do not debate the merits of the findings Document everything
Don’ts:Do not: Guess at answers - if uncertain, defer the response until you obtain the correct information Ask unsolicited questions, hypothetical questions, delay to requests Become defensive Express a personal opinion Offer extra information Point out a fault Extend a discussion by asking further questions
Never: Reply for someone else Say “never”! Give the Inspector more than s/he asks for Argue with the Inspector Promise anything on the spot Mislead the Inspector or give wrong/incorrect information
Tips: Do not interpret the Inspector’s question(s) Be careful when answering questions such as: “What do you think?” “How often does this happen?”
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Appendix 9 - Attendance Record
ATTENDANCE RECORD
Opening Meeting Closing Meeting
Exit Meeting Other, Specify: _________________
Protocol Title:
PI/QI:Name of Inspector:
Date: Time: Location:
Print Name Signature Study Role
Page _______ of ________
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Appendix 10 - Summary of Inspection Observations - Daily Report
Summary of Inspection Observations - Daily Report
Protocol Title:
PI/QI:
Name of Health Canada Inspector:
Inspection Date:Inspection Day (i.e., Day 1):List of Attendees (if applicable):
No.
Related to(i.e., Name of Document)
Observation QI Response / Action Item (if applicable)
HC Determination(Acceptable or Unacceptable)
Page _________ of __________
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