university of houston bauer college of business april 13, 2006 presentation by: robert b. hixon
TRANSCRIPT
University of HoustonBauer College of Business
April 13, 2006
presentation by:
Robert B. Hixon
Take-Away Concepts
Agent vs. Broker – Is there a difference? Salesmen or Professional Service provider?
What services are offeredWhere is the brokers value added
Where does your allegiance reside? Contractual Issues with the Insured and the
Insurer Compensation Issues
CommissionFee
Sample Broker Presentation
Response to Request for Proposal
Discussion Items
The Wortham DifferenceInsurance Market UpdateAvailable ServicesTeam Selection & SupportCasualty and Energy Claim Handling ServicesInternational CapabilitiesCost of Risk and Retention AnalysisEnergy, Liability and Casualty Insurance Renewal StrategiesEmployment Practices LiabilityAlternative Programs Broker Relationship & CompensationClosing Comments
The Wortham Difference
The Wortham Partnership
Houston based
Continuous operation since 1915
Over $1 billion in annual premiums
Client focused
No bias in recommendations
No outside stockholders (partnership)
Transparent and open communication
The Wortham Difference
76 Managing Directors or “owners” of the Firm
Depth and experience of technical staff
Distinction is superior service to customers
High retention ratio
Continuity of staff
Employees’ tenure averages over 12 years
Managing Directors’ tenure is over 20 years
Mission Statement
Service – to handle our client’s insurance business as if it was ours
Quality Coverages – to develop coverages and risk management tools that allow clients to better compete in their business
Price – to forge relationships between carriers and our clients that will add value and be long term
The Wortham Difference
Partnership – We have no outside stockholders, so we focus on serving you
Reputation – Underwriters trust us, giving you a competitive edge
Innovation – We partner you with markets to develop new solutions to your unique risk profile
Independence – We also have no ownership in other insurance providers, so we find you unbiased options with transparent compensation arrangements
Available Services
Service DifferentiationRisk Management Support
Partner in risk management problem solvingProvide presence when required
Administrative consultationUnderwriter meetingsTPA/claims support meetings
Trigger technical supportSubmitting frequent “open items” listsAdvise as insurance market conditions change
Critical Wortham Services
Risk Management Information Systems (RMIS) support
Internet portal Electronic certificates Contract review Retention analysis Exposure survey Loss control / safety support Alternative risk products
Team Selection & Support
Goals in Team Selection
Experience in industry, very significant accounts and specialization requirements
Availability to deliver Wortham’s standard of service
Depth to provide appropriate and timely solutions
Service Team
Primary account service team members chosen to meet Your needs
Access to Wortham’s 425+ member team of experts
Continuity – the average tenure of our partners and professionals is over 20 years
Your Wortham Team
PartnerAccount Executive
PartnerRisk Mgmt.
Services
PartnerRMIS
Loss Control
PartnerAlternative Risk
PartnerProf. Indemnity
PartnerCrime/Bond
Manager
PartnerMarine
PartnerMarine
PartnerCasualty
InternationalCasualty
PartnerCasualty Claims
PartnerEnergy
PartnerEnergy
Assistant
Casualty and Energy Claim Handling Services
Casualty Claim Services
Assistance in selecting claim service providers Monitoring of insurance company or independent claims services Review of claims prior to statistical filings Monitoring of “questionable” claims and active involvement in
“large” claim settlements Resolution of coverage questions/disputes Assistance in locating qualified defense counsel Claim/reserve audits as needed Periodic status reports with action recommendations Self-insured program design and implementation Structured settlement and portfolio transfer consulting services, as
requested
Energy, Well Control and Property Claims
Wortham’s Energy and Property Departments have successfully collected over $1,000,000,000 in claims, which have resulted from upstream oil and gas operations during the past five years.
Our technicians handle all physical damage and control of well claims personally. Wortham believes that the client’s interest is best served when the individual that negotiated the terms of coverage pays an integral role in the collection of a claim. We believe this approach provides a better service to the client.
International Capabilities
WorthamNet
Business partnerships with 179 successful brokerages in 134 countries worldwide
In-country knowledge and expertise
Wortham quality, service and standards of coverage
Cost of Risk and Retention Analysis
Risk Retention Factors
Materiality of extraordinary losses
Frequency and severity of expected losses
Cost and availability of insurance excess of various retention levels
Company’s degree of risk aversion
Renewal Strategies
Alternative Programs
“Outside the Box” Ideas
Risk Financing Programs Captive and finite risk programs could be considered for
retention management purposes
Potential tax planning opportunities
Retention Adjustment Structures Structures allow for adjustment of retention based on current
economic / business indices – rig count, for instance
Provides for lower retentions and greater risk transfer when business is soft
“Outside the Box” Ideas
Loss Portfolio Transfer (LPT)Reduction of balance sheet reserves
Reduction of required collateral
Environmental Cost CapsFunding vehicle plus risk transfer for overruns
Reduction of balance sheet reserves
Potential tax planning opportunities
Broker Relationship & Compensation
Closing Comments
Why Wortham?
Our partnership business model is dedicated to providing very broad, high quality, meaningful service to our customers with long- term view
Our strategy is to lower your overall cost of risk
You would be an important energy related account for Wortham and would be handled with a sense of urgency
We invite you to check our reputation with clients, underwriters and service providers
THANK YOU