Windows 2000

Division of Information Technology

Windows 2000 Project Team

Mary Dickerson, MCSE, Project Leader

University of HoustonUniversity of Houston

Windows 2000Windows 2000March 2, 2001

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Windows 2000Presentation OverviewPresentation Overview

• Overview - UH Environment• Project Team Lifecycle• Lessons Learned

Windows 2000UH EnvironmentUH Environment

• UH Main Campus• UH-Downtown• UH-Clear Lake• UH-Victoria• UH-Fort Bend

Overview

The University of Houston System includes:

Plus, 4 off-campus learning institutes: West Houston Institute at Cinco Ranch, the North Houston Institutes, UH System at Fort Bend, and the University Center (The Woodlands)

Windows 2000UH EnvironmentUH Environment

The UH Main Campus includes:

Overview

• 14 Colleges• 8 Administrative Divisions• 32,000 Students• 4,000 Faculty & Staff

Windows 2000UH Computing EnvironmentUH Computing Environment

• Network Infrastructure• Windows Domain Infrastructure

Overview

Windows 2000Network Infrastructure:Network Infrastructure:

Network design• consists of a flat, bridged configuration

currently undergoing conversion to a routed, sub-netted configuration

DNS• Currently handled by 3 Unix\Linux machines• Structure includes DNS resolution for some of

the other UH campuses

DHCP• Currently handled by 2 Linux machines• Available for campus-wide use• Utilizes two non-overlapping scopes for

address assignment

Current environment

Windows 2000

Current Domain Model – IT Supported Domains

Current Domain Model – IT Supported Domains

Windows 2000CharacteristicsCharacteristics

• Multiple domains with one or more administrators

• No way to sub-divide domain management

• Multiple trust relationships without uniformity…increased opportunity for problems

• IT responsibilities encompass both Academic and Administrative domains, but not campus-inclusive

Current Domain Structure

Windows 2000Project Team LifecycleProject Team Lifecycle

1. Internal IT Focus: Formation of IT Windows 2000 Project Team

2. Team Focus: Desktop Issues

3. Team Focus: Infrastructure Issues

4. Team Split Focus: Desktop vs. Infrastructure

5. External IT Focus: Relating to the Campus Community

Windows 20001. Internal IT Focus1. Internal IT Focus

• Team Members• Product Education• Mission Statement

Windows 2000 Project Team

Windows 2000IT Project Team MembersIT Project Team Members

SupportCenter

InformationServices

MISPeopleSoft

NPDG OSG

SoftwareServices

StudentLabs

SDR

Windows 2000Project Team EducationProject Team Education

• MS Product Overview Highlighting Deployment Issues

• Independent Research

Key Documentation:

“Planning for Windows 2000 in the Enterprise, Scenario-based Deployment Guide” Windows 2000 Server Technical Notes, Microsoft TechNet - October 1999

Windows 2000Team Mission StatementTeam Mission Statement

• Review the existing IT environment• Identify IT goals• Evaluate Windows2000 features in

respect to existing environment and IT goals

• Develop a prioritized list of deployment objectives and identify critical areas

• Identify internal and external resources available for deployment

• Determine appropriate plan and timeframe

Windows 20002. Team Focus: Desktop2. Team Focus: Desktop

• Media Relations• Training• Configuration Testing

Windows 2000Media RelationsMedia Relations

• Creation of UH Windows 2000 Web site

http://www.uh.edu/windows2000• Campus Statement Prior to Product

Release: “Windows 2000 Project Plan”• Windows 2000 Article Series in IT

Newsletter

Goal: General User Education

Windows 2000TrainingTraining

• Custom class for Trainers, Documentation specialists and Support team leaders based on MOC 1554 & 1574

• Instructor-led training to IT support staff (Call center staff and distributed support staff)

Goal: IT Support Staff Education on Limited Budget

Windows 2000Configuration TestingConfiguration Testing

• Creation of Test Lab• UH-Specific Application Testing

Goal: UH-Specific User Deployment Information

Windows 20003. Team Focus: Infrastructure Issues3. Team Focus: Infrastructure Issues

• Identification of Design Concerns• Executive Briefing for IT Management

Win2K Project Team

Windows 2000Identification of Design ConcernsIdentification of Design Concerns

• MS 2-Day Jumpstart Deployment Overview

• Deliverable: MCS Windows 2000 Assessment Document

Goal: Roadmap to AD Implementation

Windows 2000Executive Briefing for IT ManagementExecutive Briefing for IT Management

• Presentation• White paper

Goal: Management Education leading to Statement of Support and Direction

Windows 2000IT Executive BriefingIT Executive Briefing

• MS Windows 2000 Product Overview• Introduction to Windows 2000 Project

Team• Analysis of Windows 2000 with

Respect to Current and Planned IT Services

• Metamorphosis: Scope of Windows 2000 Project and Management Commitment

• Conclusion

Presentation Overview

Windows 2000

• Distributed File and Print Services• Web Services and Streaming Media• Account Management (Central Account

Creation), Single Sign-on, Security• Directory Services and Distributed

Management

Analysis of Windows 2000Analysis of Windows 2000

Current and Planned IT Services

Windows 2000

• Distributed File & Print Services• Web Services and Streaming Media

Analysis of Windows 2000Analysis of Windows 2000

Increased Performance and Reliability

Windows 2000

• Account Management (Central Account Creation), Single Sign-on, Security

• Directory Services and Distributed Management

Analysis of Windows 2000Analysis of Windows 2000

Infrastructure Architecture

Windows 2000

• Option A: Windows 2000 Deployment as Software Upgrade Only

• Option B: Design and Implementation of UH Active Directory Architecture – Negotiated Migration

• Option C: Design and Implementation of UH Active Directory Architecture – Institution-wide Migration Directive

Scope of Windows 2000 ProjectScope of Windows 2000 Project

Windows 2000 Deployment Options

Active Directory

Windows 2000IT Executive BriefingIT Executive Briefing

• Documentation of issues discussed in presentation

• Appendix items:– Windows 2000 Project Plan (Original IT

Statement)– Microsoft Consulting Services “Windows

2000 Assessment Document for the University of Houston

– Report of Windows NT Domains at the University of Houston

– University of Houston Network Maps– Giga Information Group Report “Westward

Ho: Corporate Pioneers Discover Early W2K Success”

White paper

Windows 2000IT Executive BriefingIT Executive Briefing

• Very well received • Management decision to support

Option B as phased transition to Option C

Feedback

Windows 2000 4. Team Split Focus: Desktop vs. Infrastructure Issues4. Team Split Focus: Desktop vs. Infrastructure Issues

• Desktop: Continued Application Testing, Training and Development of User Documentation

• Infrastructure: Focus on Design Issues, Meetings with Lucent Consultants, Test Lab Development

Goal: Divide and Conquer

Key Documentation:

MS Windows 2000 Server Resource Kit Deployment Planning Guide

Windows 20005. External IT Focus5. External IT Focus

• Increased Attention to Development of User Web Resources

• Windows 2000 Campus Workshop

Relating to the Campus Community

Windows 2000Campus WorkshopCampus Workshop

• General Session

Intended Audience: Entire Campus Community (Faculty, Staff and Students)

• Technical Session

Intended Audience: Faculty & Staff with Institutional Computing Responsibilities

Two Half-day Sessions:

Windows 2000Agenda: General SessionAgenda: General Session

• Introduction to the IT Windows 2000 Project Team

• MS Overview of Windows 2000 Professional

• UH Site Licensing & the Microsoft Campus Agreement

• Windows 2000 General UH Support Information

• UH Training Resources• Overview of Windows 2000 Server• UH Windows 2000 Infrastructure Issues• Q & A• Closing

Windows 2000General Session HandoutsGeneral Session Handouts

• Workshop Overview• Windows 2000 Support & Training

Resources• Windows 2000 Server Products and the

University of Houston

Windows 2000Agenda: Technical SessionAgenda: Technical Session

• MS - Introduction to Windows 2000 Professional

• Windows 2000 Deployment Information: Single and Small Scale Deployments

• Windows 2000 Deployment Information:Large Scale Deployments

• Break• MS - Introduction to Windows 2000

Server• UH Infrastructure Issues• Questions & Answers• Closing

Windows 2000Technical Session HandoutsTechnical Session Handouts

• Technical Session Overview• Before Upgrading to Windows 2000• Unattended Install of Windows 2000

Windows 2000Campus WorkshopCampus Workshop

• Most of the attendees were staff, some were students, almost no faculty

• Microsoft representation was a big draw

• Requests for more workshops and more information available on the web site

Feedback

Windows 2000Current Team ObjectivesCurrent Team Objectives

• Requesting of College/Division Representatives

• Dialogues with other UH Campuses• Continued Expansion of the Test Lab

with Production-level machines• Continued work on Infrastructure

Design with Documentation

Continued External Focus

Windows 2000Lessons LearnedLessons Learned

• Communication is key both within IT and among campus community

• Document everything!• Dedicated project resources are

necessary• Microsoft resources are essential

From our experience to yours….

Windows 2000

UH Division of Information Technology

Windows 2000 ProjectWindows 2000 ProjectFouty:

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Web Site:

http://www.uh.edu/Windows2000

Email Address:

Windows2000@uh.edu

Windows 2000Fouty:

Change Title slide to show budget presentation to ITCC

Also, is that the way you want your title presented. Spell out?

Fouty:

Change Title slide to show budget presentation to ITCC

Also, is that the way you want your title presented. Spell out?