University Web Portal ProposalUniversity Web Portal Proposalforfor

Ellingsburg UniversityEllingsburg UniversityFebruary 25, 2005February 25, 2005

Presented by:Presented by:

G. Andrew Hohn, Director of Residential LifeG. Andrew Hohn, Director of Residential LifeReggie Lucien, Office of TelecommunicationsReggie Lucien, Office of TelecommunicationsCynthia Newhouse, President of the Faculty SenateCynthia Newhouse, President of the Faculty Senate

College of Student Affairs ProgramCollege of Student Affairs ProgramUniversity of South FloridaUniversity of South Florida4202 E. Fowler Ave CTR2464202 E. Fowler Ave CTR246Tampa, Florida 33620Tampa, Florida 33620

What is a portal?What is a portal?

A portal is defined as:A portal is defined as:

A website considered as an entry point to other websites, A website considered as an entry point to other websites, often by being or providing access to a search engine. often by being or providing access to a search engine.

A University web portal:A University web portal:A one-stop client-oriented web site that personalizes the A one-stop client-oriented web site that personalizes the portal's tools and information to the specific needs and portal's tools and information to the specific needs and characteristics of the person visiting the site, using characteristics of the person visiting the site, using information from university databases. information from university databases.

Why does Ellingsburg University need Why does Ellingsburg University need a web portal instead of just a website?a web portal instead of just a website? Better service to students, faculty, staff and communityBetter service to students, faculty, staff and community Opportunities for collaboration between different populationsOpportunities for collaboration between different populations

Online chat rooms, discussions boardsOnline chat rooms, discussions boards Opportunity to increase the image of the University Opportunity to increase the image of the University

Help with student retention and admissionsHelp with student retention and admissions Competitive with other institutionsCompetitive with other institutions

Better organization for University resourcesBetter organization for University resources Opportunity to provide information on campus wide decisions efficiently and Opportunity to provide information on campus wide decisions efficiently and

effectivelyeffectively Unifies campus offices and resourcesUnifies campus offices and resources Opportunities for increased campus revenueOpportunities for increased campus revenue

Opportunity for business partnersOpportunity for business partners Online payment opportunities for individuals to pay fees faster and more Online payment opportunities for individuals to pay fees faster and more

conveniently (Reduces student’s time spent in lines).conveniently (Reduces student’s time spent in lines). Can reduce amount of time and money used by current offices Can reduce amount of time and money used by current offices

By providing online submission of forms and information offices such as Financial By providing online submission of forms and information offices such as Financial Aid and the Registrar can better allocate human and material resources to other Aid and the Registrar can better allocate human and material resources to other projects.projects.

University of Pennsylvania estimates paper based procurement systems cost University of Pennsylvania estimates paper based procurement systems cost $150 per item while eprocurement systems only cost $10 per item.$150 per item while eprocurement systems only cost $10 per item.

Places Ellingsburg University in position to compete for higher quality Places Ellingsburg University in position to compete for higher quality students.students.

Today’s College StudentToday’s College Student

Today’s students are part of the Today’s students are part of the Millennial generation. As such, they Millennial generation. As such, they are most concerned with some of the are most concerned with some of the following: following: SecuritySecurity CollaborationCollaboration TechnologyTechnology Achieving successAchieving success

Person-Environment Person-Environment CongruenceCongruence

Person-environment congruence is the degree of fit Person-environment congruence is the degree of fit between the person and their surrounding environment. If between the person and their surrounding environment. If the person’s personality type is similar or nearly similar to the person’s personality type is similar or nearly similar to the environment in which he/she resides, this person is said the environment in which he/she resides, this person is said to be congruent with his/her environment.to be congruent with his/her environment.

Further, the degree of person-environment congruence is Further, the degree of person-environment congruence is predictive of an individual’s attraction to and satisfaction predictive of an individual’s attraction to and satisfaction with, and stability within an environment. Consequently, with, and stability within an environment. Consequently, the likelihood of staying in the environment will be high the likelihood of staying in the environment will be high when the congruence is also high.when the congruence is also high.

Millennials and Person-Millennials and Person-Environment FitEnvironment Fit

Millennials want security (such as the security of being able to track Millennials want security (such as the security of being able to track their own paperwork, grades, advising, etc.), want innovative their own paperwork, grades, advising, etc.), want innovative mechanisms for collaboration (such as online chat rooms and mechanisms for collaboration (such as online chat rooms and discussion boards), are familiar with and prefer to use technology, and discussion boards), are familiar with and prefer to use technology, and are focused on achieving high standards while also seeking a sense of are focused on achieving high standards while also seeking a sense of relief.relief.

Therefore, the more Ellingsburg University matches these qualities to Therefore, the more Ellingsburg University matches these qualities to its students, the higher the person-environment congruence. its students, the higher the person-environment congruence.

Since person-environment fit can be predictive of satisfaction, stability, Since person-environment fit can be predictive of satisfaction, stability, and attraction, and since this consequently increases the likelihood of and attraction, and since this consequently increases the likelihood of remaining in that environment, Ellingsburg University can potentially remaining in that environment, Ellingsburg University can potentially increase its retention rates through the creation of a portal.increase its retention rates through the creation of a portal.

Thereby, matching their educational environment with today’s student. Thereby, matching their educational environment with today’s student.

Challenge and SupportChallenge and Support

Sanford’s challenge and support theory provides us with the Sanford’s challenge and support theory provides us with the knowledge that a setting must provide similar amounts of both knowledge that a setting must provide similar amounts of both challenge and support (plus one principle). challenge and support (plus one principle).

If the setting does not provide enough support (technology) to If the setting does not provide enough support (technology) to deal with the challenges within a college student’s life, it may be deal with the challenges within a college student’s life, it may be considered to be an incongruent person-environment fit.considered to be an incongruent person-environment fit.

Since today’s student is so accustomed to the use of technology, Since today’s student is so accustomed to the use of technology, an environment which is not compatible with this expectation may an environment which is not compatible with this expectation may not be as attractive.not be as attractive.

Therefore, it may affect admission, retention and success.Therefore, it may affect admission, retention and success.

Safety and Portal DesignSafety and Portal Design

It is important to consider the It is important to consider the implications of portal design on the implications of portal design on the safety and security of Ellingsburg safety and security of Ellingsburg University.University.

Some potential safety threats are:Some potential safety threats are: Personal safetyPersonal safety Delivery of servicesDelivery of services Preservation of recordsPreservation of records

Safety and Portal Design Safety and Portal Design (cont’d)(cont’d)

Personal safety factors related to portal design include the Personal safety factors related to portal design include the increased risk of stalking due to increased access to information.increased risk of stalking due to increased access to information.

Having a well-developed campus safety program (University Police), Having a well-developed campus safety program (University Police), advocacy program, and well-equipped IT department can help reduce advocacy program, and well-equipped IT department can help reduce this risk.this risk.

Computer viruses, denial of service attacks, and hacking can all Computer viruses, denial of service attacks, and hacking can all potentially affect the universities ability to provide services.potentially affect the universities ability to provide services.

Use of up-to-date network security precautions can reduce this risk.Use of up-to-date network security precautions can reduce this risk. Information that is stored within the system may be vulnerable to Information that is stored within the system may be vulnerable to

potential identity thieves.potential identity thieves. Careful monitoring of information combined with up-to-date network Careful monitoring of information combined with up-to-date network

security precautions can reduce this risk.security precautions can reduce this risk.

Portal ExamplesPortal Examples

Researched other institutions of Researched other institutions of various sizes to compare portal various sizes to compare portal designs.designs.

All institutions researched are located All institutions researched are located in the North Eastern United States.in the North Eastern United States. Plymouth State UniversityPlymouth State University Northeastern UniversityNortheastern University New England CollegeNew England College

Plymouth State UniversityPlymouth State UniversityFAST FACTS

Enrollment: 3,800 Undergraduate Students

Located: Plymouth, New Hampshire

Features:

•Secure Log In

•Access to Financial Aid information

•Register for classes

•View records

•Announcements

•Email access

•Online calendar

•Library access

•Weather updates

•Chat with peers

•Store information

•Much more

Northeastern UniversityNortheastern UniversityFAST FACTS

Enrollment: 18,676 Students

Located: Boston, Massachusetts

Features:

•Secure Log In

•Access to Financial Aid information

•Access to personal information

•Register for classes

•View holds

•Review fees

•Student deadlines

•Access to online payment records for employees

•Online calendar

•Bookstore access

•Much more

New England CollegeNew England College

FAST FACTS

Enrollment: 1,000 Students

Located: Henniker, New England

Features:

•Secure Log In

•Access to Financial Aid information

•Access to Personal information

•Register for classes

•Display class schedule

•View holds

•Review fees

Needs Based AssessmentNeeds Based AssessmentBefore Ellingsburg University will be able to unveil our projected Before Ellingsburg University will be able to unveil our projected

portal, we must first determine what the different populations portal, we must first determine what the different populations would want from this project.would want from this project.

OUR PLAN:OUR PLAN:Exit interviews for graduating seniors on what would have Exit interviews for graduating seniors on what would have benefited benefited them during their undergraduate years.them during their undergraduate years.Random sampling for sophomores and juniors with Random sampling for sophomores and juniors with questionnaire.questionnaire.Survey of FTIC Students to determine what they would find Survey of FTIC Students to determine what they would find

beneficial. This survey would be conducted through beneficial. This survey would be conducted through the First the First Year Experience courses taught on campus.Year Experience courses taught on campus.Faculty and Staff surveys.Faculty and Staff surveys.

Portal Design Planning Portal Design Planning CommitteeCommittee

Director of Residential LifeDirector of Residential Life Representative from Office of Representative from Office of

CommunicationsCommunications President of Faculty SenatePresident of Faculty Senate Reference LibrarianReference Librarian Representative from AdmissionsRepresentative from Admissions Representative from RegistrarRepresentative from Registrar Student Government Association PresidentStudent Government Association President Technology Department liaisonTechnology Department liaison

Implementation TimelineImplementation Timeline January- January-

Conduct Needs Assessment.Conduct Needs Assessment. February- February-

Create Beta Version of My EU.Create Beta Version of My EU. Propose project to Ellingsburg University Propose project to Ellingsburg University

President- President- WHERE WE ARE TODAY.WHERE WE ARE TODAY. March- March-

Evaluate Current web portal.Evaluate Current web portal. Start promotion campaign to inform current Start promotion campaign to inform current

students.students. Create online tutorial program for “My EU”.Create online tutorial program for “My EU”. Hold training sessions for “My EU” for Hold training sessions for “My EU” for

Students, Faculty and Staff.Students, Faculty and Staff. Require course registration for Summer Require course registration for Summer

05/Fall 05 terms to be completed via “My 05/Fall 05 terms to be completed via “My EU”.EU”.

April-April- Evaluate problems experienced during Evaluate problems experienced during

unveiling (course registration).unveiling (course registration). Create solutions for problems before Create solutions for problems before

upcoming summer Orientation Programs.upcoming summer Orientation Programs. May- May-

Continue to strategize solutions for any Continue to strategize solutions for any residual design flaws.residual design flaws.

June-June- Have “My EU” integrated into Have “My EU” integrated into

Orientation to instruct incoming Orientation to instruct incoming students on how to utilize new web students on how to utilize new web portal.portal.

July- July- Work closely with Orientation and Work closely with Orientation and

other offices to ensure smooth other offices to ensure smooth transition and integration of “My EU”.transition and integration of “My EU”.

August-August- Evaluate overall implementation Evaluate overall implementation

process for summer Orientation and process for summer Orientation and identify any problems that arose.identify any problems that arose.

September- September- Conduct second Needs Assessment Conduct second Needs Assessment

Evaluation.Evaluation. October- October-

Alter “My EU” for version 2.0 with Alter “My EU” for version 2.0 with improvements (if necessary).improvements (if necessary).

November- November- Propose Update to “My EU” to Propose Update to “My EU” to

University President.University President. Unveil “My EU” version 2.0.Unveil “My EU” version 2.0.

December-December- Continue to evaluate current web Continue to evaluate current web

portal and its effectiveness.portal and its effectiveness.

Tasks that have currently been accomplished are in gray text.

““My EU” Beta Version 1.0My EU” Beta Version 1.0 Our Beta Version will introduce the web portal to the Our Beta Version will introduce the web portal to the

University. University. The Beta Version will consist of:The Beta Version will consist of:

Email AccessEmail Access My Classes (course websites and updates)My Classes (course websites and updates) DirectoriesDirectories Search featureSearch feature My Organizations (personalized)My Organizations (personalized) Quick links (personalized)Quick links (personalized) Library AccessLibrary Access Fee PaymentFee Payment BlackboardBlackboard On-line RegistrationOn-line Registration Course SearchCourse Search Personalized weather updatesPersonalized weather updates Link for comments and suggestionsLink for comments and suggestions

Channels OfferedChannels Offered

StudentsStudents Student OrganizationsStudent Organizations Email AccessEmail Access Library AccessLibrary Access RegistrationRegistration Course SearchCourse Search Online TranscriptsOnline Transcripts Fees PaymentFees Payment GradesGrades Course InformationCourse Information Personal InformationPersonal Information

Faculty & Faculty & StaffStaff

Course WebsitesCourse Websites HR InformationHR Information PayrollPayroll Email AccessEmail Access

CommunityCommunity List of Community List of Community

EventsEvents Online CalendarOnline Calendar Open communication Open communication

opportunities through opportunities through Ellingsburg University Ellingsburg University and surrounding and surrounding communitycommunity

Help

  

 

Ellingsburg UniversityEllingsburg UniversityHome

Welcome to My EU, John J. Owen Friday- February 25, 2005

Quick LinksQuick Links

Financial Aid Search

Blackboard

Ellinsgburg Library Registrar

University Directory On-line Registration

DirectoriesDirectories

Students

Faculty and Staff

Academic Department

Campus Offices

My-EU Beta Version 1.0- Fall 2005My-EU Beta Version 1.0- Fall 2005

My OrganizationsMy Organizations

Technical SupportTechnical Support

WeatherWeather

This week on campus:This week on campus:My Classes:My Classes:

You are currently enrolled in You are currently enrolled in 12 credit hours.12 credit hours.

News:News:

•Online Directory of Summer Courses available

•Men’s Basketball game Monday Feb 28th at 7pm

•Financial Aid Workshop for your FALL FAFSA

•Student Government Elections, Monday February 28th

Search

User

Password

Bookstore Change my Quick Links

26°F

FairFair Feels Like: Feels Like: 16°F16°F

What do you think of the new MYEU. Give us your feedback.

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Log out

In this photo, first year student Kyle Artz takes a stroll through one of our campus parks during this past fall semester.

EU PhotoEU Photoof the week:of the week:

Course Search

EU Library

Help EU Email

College Democrats Kappa Sigma NRHH Omicron Delta Kappa Student Government UE Surf Club

Do you owe money?Do you owe money?

By clicking on the link below you will be able to view all of your current fees owed to EU. Everything from tuition to parking tickets can be paid on-line. This new on-line feature will allow you to avoid those long lines.

On-line payment

ENC 2210 Technical Writing

TR 12:30-1:45

SYG 2000 Introduction to Sociology

MWF 2:00-2:50

MAC 2233 Business Calculus

TR 11:00-12:15

SLS 2260 Leadership Fundamentals

MWF 1:00-1:50

Potential Technology-Based Potential Technology-Based SystemsSystems

SCT Luminis Standards-based platform, that combines portal features, infrastructure, and

enterprise applications that enables institutions to give constituents centralized and customized Web access to campus information

SCT Banner Oracle-based, Internet-native solution for medium to large student enrollments

SCT PowerCAMPUS Microsoft-based solution for smaller and specialized institutions

SCT Matrix Microsoft-based, enterprise-wide student management solution for institutions

with complex business and organizational requirements SCT Plus

Administrative and self-service solution featuring a multi-application that supports medium- to-large-sized institutions

SCT fsaAtlas Leading multipurpose suite and SEVIS reporting application for use in

International Student/Scholar Offices SCT Campus Pipeline

Enterprise software that supports centralized Web access

ReferencesReferences Evans, N.J., Forney, D.S., & Guido-DiBrito, F. (1998). Evans, N.J., Forney, D.S., & Guido-DiBrito, F. (1998). Student Development in College: Student Development in College:

Theory, Theory, Research, and PracticeResearch, and Practice. San Francisco: Jossey-Bass.. San Francisco: Jossey-Bass. Muntz, P. (2004). Millennials go to college. Muntz, P. (2004). Millennials go to college. Journal of College AdmissionJournal of College Admission, , 183183, 26-27., 26-27. New England CollegeNew England College

http://http://www.nec.eduwww.nec.edu Northeastern UniversityNortheastern University

http://http://myneu.neu.edu/cp/home/loginfmyneu.neu.edu/cp/home/loginf Plymouth State UniversityPlymouth State University

http://my.plymouth.edu/cp/home/loginfhttp://my.plymouth.edu/cp/home/loginf Schaefer, R.M. (2002). Technology- safety and security. Schaefer, R.M. (2002). Technology- safety and security. New Directions for Student New Directions for Student

Services, 99Services, 99, , 77-86.77-86. Strange, C.C., Banning, J.H. (2001). Strange, C.C., Banning, J.H. (2001). Educating by Design: Creating Campus Learning Educating by Design: Creating Campus Learning

Environments That Work. Environments That Work. San Francisco: Jossey-Bass.San Francisco: Jossey-Bass. UMass Portal StrategyUMass Portal Strategy

http://intranet.uml.edu/peoplesoft/portal/UMass%20Portal%20Primer.pdfhttp://intranet.uml.edu/peoplesoft/portal/UMass%20Portal%20Primer.pdf University Web Developers’ Mailing ListUniversity Web Developers’ Mailing List

http://http://www.usask.ca/web_project/uwebd/portals_faq.htmlwww.usask.ca/web_project/uwebd/portals_faq.html