SOLUTIONS BROCHURE

Unleash a Culture of Innovation with Collaborative Decision Environments

SOLUTIONS BROCHURE Unleash a Culture of Innovation with Collaborative Decision Environments

Energize the Global Manufacturing Ecosystem

Manufacturing is on the hunt for new ideas, technologies, and processes that will change the game for their companies, while simultaneously disenfranchising competitors. In this new paradigm, ideas are shared and iterated on continuously across geographies, time zones, work environments, and devices.

Manufacturing is also on the move. Companies are recon-sidering their shoring strategies and locating near centers of innovation, not just supply and demand. They’re sourcing talent globally, assembling remote teams of thought leaders and skilled executors, using technology to bridge the gap and make idea sharing and process reengineering easy and seamless.

State-of-the-art collaborative decision environments (CDEs) help modern manufacturers run and grow the business. They tie together video, audio, and content sharing in ways that mirror how teams work, increasing productivity through continuous collaboration.

Manufacturers use CDEs to:

• Acquire real-time input and facilitate strategic decision making

• Align global organizations to deliver enterprise objectives

• Accelerate product development and global marketing launches

• Manage mission-critical projects, such as enterprise IT initiatives, keeping them on-track and in line with business requirements

• Streamline back-end processes such as procurement, factory operations, and distribution

• Increase worker mobility and effectiveness, with collaboration across all the platforms and devices they use

• Facilitate input from external groups, such as suppliers, important thinkers, and crowdsharing networks.

• Build and strengthen teams, while enhancing engagement and rapport

• Share and transfer knowledge across teams, organizations, and multi-generation employees

• Groom and retain in-demand knowledge workers

• Onboard new employees, speeding time to productivity

• Train workforces on organizational and process changes

• Troubleshoot customer issues on-site, with input from remote experts

Collaboration should be easy and continuous. CDEs link global teams, suppliers, and partners in a variety of work settings for strategic decision making and project work–a key reason 88% of best-in-class companies turn to video for strategic and revenue-based use and have achieved 120% ROI on these technology deployments. (Source: AberdeenGroup.)

Research has shown that best-in-class companies empower teams with video, audio, and content sharing technologies that include:

• Virtual meeting rooms that can be accessed across platforms and devices, such as computers, tablets, and smartphones

• Real-time collaboration tools, including an analysis of multiple data streams, live chat, video players, and content markup

• Meeting recordings, search, and document views with annotations, to enable knowledge sharing and ongoing work

Declare Open Season on Innovation with Polycom

Industry experts say we are embarking on the fourth industrial revolution. Modern manufacturing is leveraging automated processes, new technologies, and virtual innovation hubs to commercialize great ideas faster than ever before.

Polycom® Collaborative Decision Environments, powered by the Polycom® RealPresence® Platform, provide companies with an enterprise-wide solution that accelerates R&D and the path to commercialization.

“ In the manufacturing industry, service employees are required to absorb new information quickly, be flexible when responding to a client’s industrial ecosystem, and develop new products in a short period of time.”

Wei-Mon Young, General Manager, Symbio, Inc.

SOLUTIONS BROCHURE Unleash a Culture of Innovation with Collaborative Decision Environments

Polycom CDEs enable teams to:

• Access global experts anywhere, anytime, across any device

• Conduct HD analysis of multiple streams of data such as CAD/CAM models, detailed work processes, pictures, seismic images and standard office documents

• Mark up documents directly on the room display or from a PC

• Record conversations and document views with annotation and markups to capture conclusions and decisions that support implementation efforts

• Leverage recorded content to enable asynchronous collaboration, new team member onboarding, and knowledge sharing

• Quickly search and find recorded video and content via keywords so that others can access critical discussions and data

Polycom helps manufacturers foster an on-demand collaboration culture with virtual networks and resources workers can tap at a moment’s notice.

Creating a virtuous cycle of collaboration and innovation helps companies evolve their offerings to escape the commodity trap. It also enables them to accomplish the following strategic objectives:

Supply Chain Integration

• Transform the traditional globally dispersed supply chain into a network of real-time relationships built on trust and cohesion

• Reduce uncertainties in demand and lower overall costs by streamlining logistics and modifying processes

Product and Process Innovation

• Foster innovation and creativity by creating immersive and collaborative experiences

• Make informed decisions by transferring knowledge via multiple streams of content and annotations—both live and on-demand

Talent Acquisition and Retention

• Attract best-in-class talent worldwide by eliminating relocation requirements, widening the talent pool beyond local candidates, and accommodating a variety of work styles

• Create the training room of the future with innovative training environments that accelerate learning and foster deeper engagement

• Provide skilled workers with tools that enable them to work when and how they want to, increasing mobility and productivity

“ Video is great, especially if we are work-ing on complex issues. Being able to see the person facilitates the conversation, and we are able to find solutions quicker. I can be in London in the morning, Paris in the afternoon, and home for dinner.”

Christopher Schnier, Group Purchaser, IT and Telecommunications, Valiant Group

SOLUTIONS BROCHURE Unleash a Culture of Innovation with Collaborative Decision Environments

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About Polycom

Polycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy distance with video, voice and content solutions from Polycom. Polycom and its global partner ecosystem provide flexible collaboration solutions for any environment that deliver the best user experience and unmatched investment protection.

Project Management

• Maximize creative input into design reviews through real-time, life-like interactions with global development teams

• Reduce development time and shorten time-to-market by being able to remotely assess and annotate product samples, view multiple CAD/CAM drawings or blueprints, review designs, and test product quality

Service Management

• Diagnose and resolve customer problems in the field in real-time by accessing remote experts globally, reducing downtime and cost, while enhancing customer satisfaction

• Allow agents to interact face-to-face virtually with customers visiting websites, stores, or kiosks in public areas

• Train and support partners and channels via the Internet thanks to secure browser-based video

Quality

• Reduce the cost of audits by eliminating logistical barriers while enabling global experts to interact via video, on their preferred devices

• Extend continuous improvement initiatives to all sites by facilitating a common global understanding of company priorities with access to critical data and plans

Leading manufacturers use CDEs to energize their global ecosystem of partners, suppliers, customers, and employees, accelerating transformation and speed-to-market. Contact Polycom to learn how you can unleash a culture of innovation with CDEs.

“ Clients are able to see prototypes of their products before going to production, saving days in the pre-production stages and facilitating swifter time-to-market.”

Mr. Zhang Huarong, Chairman and President of Hua Jian Group Dongguan Huabao Shoes