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SUMMER 2019VOLUME 1 • ISSUE 1

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Robotic Automation Evolves

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TroubleshootingWith New Eyes

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Cybersecurity and the Industrial Internet of Things

THE POWER OF DC CONNECTIVITY

UNLEASH

32 ON THE MOVE 2019

DIGITAL TRANSFORMATION

ACCELERATE YOUR

In the past few years, there’s been a lot of talk about the digital transformation taking place in a variety of industrial sectors. Technologies like robotics, automation, data analytics, machine learning and artificial intelligence are no longer part of some faraway future, but the very tools many companies

are integrating into their daily business practices today. Not only is this evolution helping companies deliver consistently exceptional customer experiences, it’s also introducing solutions to traditional challenges while ushering in a new era of process efficiencies.

Nowhere is this truer than in the distribution and fulfillment sector,

where e-commerce pressures are driving retailers, wholesalers

and third-party logistics providers to accelerate their own digital

transformations. But the rate of progress in this transformation is as

diverse as the spectrum of fulfillment operations found throughout our

industry. No two operations are alike, and the drivers, goals and extent

of this transformation are as diverse as the number of SKUs found in a

typical e-commerce DC inventory.

Regardless of where our customers sit on this continuum, most have

identified “digital transformation” — however they choose to define it —

as a stated business objective. Digital transformation is perceived as a

vital step in ensuring survival in this ultracompetitive climate, essential

for growing a loyal customer base.

THEREIN LIES THE CHALLENGE.

Consumers want faster, cheaper shipping and accurate, on-time

deliveries of an ever-expanding variety of products. As rising service level

agreements dictate order fulfillment process improvements,

pure-play e-tailers and omnichannel retailers alike are faced with

escalating speeds, volumes and complexities in their DCs.

At the same time, rising labor costs and workforce shortages are shared

hurdles faced by most, if not all, DC operations. While labor accounts

for up to 70 percent of DC operational budgets, industry growth is

outpacing the labor pool by a ratio of six to one.

For all of these reasons, limiting unplanned downtime is a top priority.

Every hour of downtime results in idle workers, potential overtime costs,

IN THIS ISSUE

shipping and logistics delays, and a variety

of ripple effects which can ultimately chip

away at profits and service level agreements.

It all quickly adds up: as much as $10,000

for an hour of downtime, and much more for

extended durations. This is why embracing

digital transformation within DC operations

is so important. By leveraging powerful new

technologies, companies can increase asset

and system reliability, maximize DC utilization,

and improve productivity. And by doing so,

build a fiercely loyal consumer base.

Honeywell Intelligrated is committed to helping

our customers make this necessary digital

transformation. Our Connected Distribution

Center is already helping many DC operations

achieve competitive advantages by making the

necessary transitions:

• From manual to automated processes

• From preventative to predictive

maintenance strategies

• From reactive to proactive approaches

to meet daily throughput targets

• From operational blind spots to

comprehensive visibility

• From transient data to actionable

intelligence

Within these pages you’ll learn more about

The Connected Distribution Center as well as

several other of our enabling technologies,

such as robotics, warehouse execution system

software, augmented reality glasses and much

more.

I sincerely hope this inaugural issue of our

On The Move publication helps you explore the

technologies available to accelerate your own

digital transformation.

PIETER KRYNAUWPresident, Honeywell Intelligrated

The E-Commerce EffectDC and fulfillment operations are strained by the increase of e-commerce volume. We surveyed 171 materials handling execs to gain insight into how companies are adapting.

Raise Your VoiceDrive performance, productivity and safety improvements with voice-directed workflows.

The Evolution of Warehouse ExecutionChange is the only constant. Are your processes as up to date as they should be?

Streamline Device ManagementMany organizations today have disparate devices in multiple form factors for many uses, a myriad of applications for different tasks, and complex IT infrastructures.

Robotic Automation EvolvesDigital solutions are beginning to force out traditional labor. It may be time for you to do the same.

Unleash the Power of DC ConnectivityLearn how connecting your systems to the Honeywell Intelligrated online platform can help you predict future issues and analyze trends within your warehouse.

Operational Intelligence at Your FingertipsHoneywell Intelligrated is a leading North American-based, single-source provider of automated material handling solutions and intelligent software.

Troubleshooting With New EyesTechSight by Honeywell Intelligrated is giving DC operators new ways to see and fix hardware and software issues.

Cybersecurity and the Industrial Internet of ThingsHackers are after your data, making protecting your infrastructure more important than ever.

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MARKET RESEARCH REVEALS IMPACTS TO DISTRIBUTION AND FULFILLMENT OPERATIONSThe relentless march of e-commerce continues to put tremendous

strains on distribution and fulfillment operations. Honeywell Intelligrated,

in collaboration with Modern Materials Handling and the Peerless

Research Group (PRG), recently surveyed 171 U.S.-based material

handling executives to understand how their respective companies are

managing in lieu of e-commerce pressures. The revealing results were

published in a report entitled: The Impacts of e-Commerce, Fulfillment Challenges and Improvement Priorities.

It came as no surprise to learn that the majority of retailers are actively

seeking solutions to combat rapidly escalating fulfillment complexities

and new tools to manage mission-critical challenges, such as: labor

management, order processing and tracking, and warehouse and

distribution costs. Yet despite these issues, many have been slow to

adopt the technologies and automation needed to keep pace with

increasing service levels.

Let’s take a closer look at some of the key research findings.

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76 ON THE MOVE 2019

IN THE KNOW

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THE EFFICIENT ORDER FULFILLMENT IMPERATIVE

Thirty-five percent of MHE executives reported that fulfilling more

orders, faster and at lower costs, was their primary operational challenge.

Other findings include: 28 percent stated that reducing errors in order

processing/improving order accuracy was their top concern; 25 percent

reported continually struggling to obtain enough labor to support

operations; and 24 percent cited the difficulty of keeping pace with

rising customer expectations was their greatest challenge.

OPERATIONAL EFFICIENCIES LIMITED BY LABOR AND FACILITY CONSTRAINTS

Insufficient workforce to handle e-commerce volumes and the lack

of available floor space were the top two constraints to operational

efficiencies, at 46 percent and 40 percent, respectively. Difficulties

adapting inventory workflow on the warehouse floor was cited by

38 percent of respondents.

AUTOMATION: THE KEY TO SHORT- AND LONG-TERM GROWTH

Forty-four percent of DC managers stated that deploying more

automated systems in their facilities will be necessary to address

growth targets. Also, 37 percent seek to add more manpower to their

current labor force, and 33 percent reported that implementing process

improvement strategies and expanding the footprint of current facilities

are also in the works.

ADAPTING TO INVENTORY MANAGEMENT CHALLENGES

The survey group cited inventory management bottlenecks

(39 percent) as the most likely deterrents to achieving supply

chain adaptability. Processing and managing orders, manufacturing

and production challenges, and supplier collaboration were also

reported as barriers to becoming more adaptable.

ROOM FOR FULFILLMENT IMPROVEMENTS

When identifying functional areas ripe for improvements, managers

listed many phases of the fulfillment process, including: inventory

management (46 percent), order picking (35 percent), order waving/

releasing (28 percent) and packing (20 percent).

CONTROLLING FREIGHT AND LABOR COSTS

The majority of respondents expressed the

criticality of controlling freight/transportation

and labor costs (79 percent and 75 percent,

respectively). While fewer than one in 10

companies currently has automated labor

management processes, 34 percent plan

to introduce automation in the next few

years. Surprisingly, nearly one out of five

assert they have no plans to implement labor

management technology. Order management,

invoicing and shipping visibility are most

likely to be automated, although the majority

of respondents still only rely on partially

automated methods.

INVESTMENT AREAS

With an absence of end-to-end automation

across fulfillment operations, 58 percent

of companies surveyed expect to increase

investments in distribution software, such

as warehouse management systems (WMS),

warehouse control systems (WCS) and

warehouse execution systems (WES). Labor

management facility expansion, packaging

equipment and materials, and implementing

or upgrading automated materials handling

systems are also prime areas for upgrades.

THE EMERGENCE OF AUTOMATED SOLUTIONS

In light of these findings, it’s important to

also consider a few of the solutions we’re

recommending to help companies rise to meet

the e-commerce challenge.

AS/RS, ROBOTIC PICKING AND AUTOMATION

The 80/20 rule is changing. While the focus

has traditionally been on deploying picking

automation for the 20 percent of the most

commonly ordered SKUs, DC operators are

expanding their focus to now include the other

80 percent. In response, many fulfillment

operations have introduced automated storage

and retrieval system (AS/RS) shuttles to help

efficiently manage their entire SKU mix and

alleviate labor resourcing pressures.

To improve productivity and reduce errors,

many DCs are integrating robotic picking

automation (via articulated arms) and goods-

to-operator (GTO) stations, especially to

offset labor-intensive and repetitive tasks. In

addition, many have deployed automated

truck unloaders as an efficient alternative to

the arduous manual tasks of truck loading

and unloading, which are often performed in

extreme temperatures.

LABOR MANAGEMENT SOFTWARE (LMS)

Peak demand cycles, in which fulfillment

volumes can grow up to three times their

normal rates during two to three weeks out of

a year, pose significant staffing challenges for

DC operators. LMS provides a suite of tools

that allows DC managers and supervisors to

mitigate these challenges, regardless of the

demand requirements.

LMS helps supervisors quickly visualize labor

status, identify bottlenecks, and understand

how people, operations and facilities are

performing. Historical data allows managers

to accurately forecast their staffing requirements in both peak and off-

season scenarios, thereby reducing their reliance on temporary sources.

By leveraging advanced analytics capabilities, LMS utilizes algorithms

to help identify employees who may be at risk of leaving — giving

management the opportunity to take proactive steps and try to retain

top-performing resources.

DYNAMIC WAREHOUSE EXECUTION SYSTEMS (WES)

Coordinating automation systems and resource availability is critical to

meeting e-commerce customer expectations. Although pick-to-lights,

voice picking and put walls are all tools many DCs have integrated to

improve order accuracy and productivity, a lack of real-time visibility into

all automation activities can still present throughput barriers. This is

where a WES can help.

A WES can check workstation and labor capacity and intelligently route

work to available areas. By evenly distributing the workload, a WES limits

unnecessary congestion, bottlenecks and overworked resources. In

doing so, it alleviates labor fatigue that could potentially lead to errors

and lost productivity.

These are just a few examples of how Honeywell Intelligrated is helping

companies address the challenges of e-commerce. To learn more about

the research findings or our targeted solutions, please contact us.

Coordinating automation and resource availability is critical to meeting e-commerce customer expectations.

98 ON THE MOVE 2019

WAREHOUSE EXECUTION

THE EVOLUTION OF

INTEGRATING VARIOUS DC AUTOMATION SYSTEMS UNDER ONE UMBRELLA

Warehouse execution systems (WES) have advanced significantly in recent years, securing an essential place among other

types of distribution software as a key enabler of productivity required to succeed in today’s competitive retail climate.

Behind this evolution is the proliferation of innovative automation solutions and technologies in the distribution center

(DC) — and the emerging need to unify and orchestrate these systems, workers and business processes.

As the availability of qualified workers continues to decline and labor costs increase, DC operators are accelerating their

transition to automation through new systems, equipment and processes. But they’re also encountering integration

complexities, especially when these systems are sourced from different technology providers, each with unique control

systems. The result is a network of disconnected “islands of automation” and pre-existing equipment that often don’t

communicate with each other to enable a cohesive fulfillment system.

WHERE TRADITIONAL WAREHOUSE DISTRIBUTION SOFTWARE FALLS SHORT

The other problem DC operators soon discover is that their legacy

warehouse distribution center software is simply not equipped to

manage these complexities. Warehouse management systems (WMS)

serve as the primary connection to Enterprise Resource Planning (ERP)

systems, and provide core order fulfillment functions, including: inbound

and outbound product flow; inventory tracking and management; order

management; and waving.

But a WMS has very limited decision-making capabilities, particularly

when it comes to the dynamic prioritization of orders and tasks once

they are released to the warehouse floor.

Many DCs may also utilize warehouse control systems (WCS) to

provide the machine-level integration of material handling equipment

(MHE). This enables MHE to receive instructions (data inputs) from

other systems — typically a WMS — and perform specific, pre-defined

functions (outputs). But with its relatively limited scope, a WCS lacks

visibility to inventory, orders and the people necessary to provide

on-demand, decision-making capabilities.

Fortunately for DC operators, WES has quickly evolved to fill the gaps

left by the WMS and WCS — namely, their inability to provide much-

needed automation orchestration and seamless MHE integration.

THE EVOLUTION OF WAREHOUSE EXECUTION

PURPOSE-BUILT FOR E-COMMERCE FULFILLMENT

Today’s WES, such as Momentum™ WES

from Honeywell Intelligrated, were designed

specifically to address the escalating challenges

of e-commerce order fulfillment. As the most

recent distribution software to emerge, only the

WES is purpose-built to enable greater degrees

of automation, deliver higher throughput rates,

and provide the flexibility to deal with dynamic

fulfillment challenges. Fulfillment priorities

change quickly in a DC, and operators need new

tools to flex with them.

The WES connects disparate software, MHE

and automation systems throughout a facility to

better coordinate the execution of sophisticated

workflows. Recent advancements have further

empowered WES to provide integrated,

machine-level control in cutting-edge

warehouse automation, such as automated

storage and retrieval system (AS/RS) shuttles

and cranes, robotic picking, automatic

palletizing and depalletizing technology.

1110 ON THE MOVE 2019

handling requirements. Momentum provides intelligent order planning

and release to make sure products from various locations arrive at the

shipping dock at the same time. By taking all aspects related to discrete

order fulfillment into consideration — such as labor and workstation

availability, product attributes, value-added services, product travel

routes and DC congestion — Momentum prioritizes and escalates orders

to meet service level agreements (SLAs).

AS/RS AUTOMATION

Many companies are introducing AS/RS to reduce labor requirements,

avoid capital expansion, and lay the foundation for greater long-term

productivity. Momentum integrates with modern AS/RS solutions to

open up a new world of automated workflow possibilities.

For example, Momentum evaluates cartons of varying sizes to determine

the best locations to store them within the AS/RS array, rather than

constraining those decisions to fixed locations. Instead of creating

locations based on the largest carton size, which leads to wasted space

when smaller cartons are stored, Momentum makes storage decisions

based on carton profiles and the available space within an array. This

dynamic, intelligent decision making maximizes utilization of the storage

capacity in the AS/RS.

Another example of AS/RS capabilities with WES is the ability to

completely automate reserve and active storage for store replenishment.

Here, retailers can use an AS/RS crane system for storing pallets

of reserve stock in conjunction with an AS/RS shuttle system for

maintaining active inventory. In this scenario, a host system or WMS

sends a wave of orders and then hands off to Momentum for execution.

Then, Momentum aggregates demand by specific items to determine

the best sources of allocation to achieve maximum throughput. Smaller

quantities are fulfilled from residual inventory while large quantities are

sourced by pulling full pallets from bulk storage via the AS/RS crane

system. Pallets are then routed to available automatic depalletizing

stations so that cases can be shipped as needed. Finally, Momentum

gives the depalletizer instructions to de-layer the pallet, and cartons are

placed on a conveyor for sorting and routing to individual stores.

AS/RS GOODS-TO-OPERATOR ROBOTIC EACH PICKING TO SORTER

To improve picking accuracies and reduce labor touches, some

fulfillment centers are increasing automation at goods-to-operator

(GTO) stations with the addition of robotic picking capabilities. By pairing

this technology with an AS/RS, WES instructs the system to bring a

tote of single-SKU items to the robotic picking station based on order

demand. Then, it sends pick quantity and placement instructions to the

robotic arm, telling it to either place items directly into an order carton or

onto a unit sorter for fulfillment.

For a fully automated fulfillment workflow, Momentum can even pair a

shuttle for a more efficient chute-closing process at a sorter. Instead of

employing a manual, labor-intensive, chute-closing process typically

But what really differentiates the WES from its

predecessors is its capability to apply intelligence

to business processes and workflows. For

example, by enabling dynamic, real-time decision

making for order prioritization and release

execution, the WES provides smarter workflows

and resource allocation based on available

capacity in downstream areas such as picking

zones or order consolidation processes like put

walls or unit sortation.

Simply put, WES integrates key automation

systems within the four walls of the DC to

provide unprecedented throughput and

productivity gains.

MOMENTUM WES IN YOUR WAREHOUSE

Even though the next generation of WES

software is a relatively new offering, it’s already

delivering demonstrable improvements in

e-commerce distribution and fulfillment

centers. This is especially apparent in DCs

where the dynamic prioritization of orders is a

daily requirement. There, Momentum has not

only assumed the critical roles of order release

and execution functions; it’s also providing the

flexibility and visibility into real-time product

flows and order fulfillment lifecycles.

The following scenarios are actual real-world

examples of how Momentum is delivering

dynamic prioritization in e-commerce DCs.

INTELLIGENT ORDER MANAGEMENT AND RELEASE

Instead of pushing out orders in large batches

and hoping they get shipped at the correct

times, Momentum utilizes a pull model for

order release. This process starts with checking

the downstream capacity across various work

areas of the DC to ensure that none are starved

or overloaded. Then, the software determines

which orders are the highest priority, and

instructs operators to perform the next best

tasks needed to complete them as capacity

becomes available.

For example, consolidating and shipping orders

comprised of products from varying locations

are common DC challenges, especially when

some items are perishable or have unique

completed within the WMS via an RF hand-

held device, this process transfers completed

orders to a take-away conveyor and makes the

chute available for the next demand.

JUST-IN-TIME PUT WALL ALLOCATION AND ORDER CONSOLIDATION

Put walls have become integral tools for

order consolidation in automated DCs, and

Momentum expands their utility. By taking

a real-time view of order prioritization and

put wall availability during upstream picking,

Momentum allocates orders to the best-

available put wall. Using put walls with a WES

combines the benefits of wave picking with

just-in-time cubby assignment for increased

throughput and decreased put wall congestion.

THE GROWING IMPORTANCE OF WES

What these examples illustrate is that the

more the industry moves toward automation,

the more a comprehensive solution like

WES is needed. Whether providing smart

workflow allocations based on available capacity or instructing order

consolidation processes like put walls or unit sortation, WES integrates

automation technologies to make real-time order fulfillment and

execution decisions.

At Honeywell Intelligrated, we manufacture both distribution hardware

and software for optimum system integration. In addition, Momentum

is built upon a unified, stable software platform to reduce integration

complexities while offering clear upgrade paths and the extensibility to

meet unique workflow and business requirements. Our WES capabilities

will continue to grow to include inbound logic capabilities related to

receiving, put-away, inventory management and advanced real-time

decision making through machine learning.

To limit the need for multiple software systems and their mounting

integration complexities, DC operators are also seeking single-source

systems that can accomplish all the order fulfillment tasks that have

been traditionally siloed into WCS, WMS, transportation management

system (TMS) and other distribution software.

As we continue to build upon our Momentum software platform — one that

encompasses the traditional roles of the WCS and WMS — the potential for

a single-source, greatly simplified warehouse is on the horizon.

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RECENT BLOGS:

Choose Put Walls for Store Replenishment and E-commerce Order Consolidation We are often asked, “Why would I need a put wall in my distribution center?” The answer is simple: regardless of your business requirements, put walls provide an efficient and accurate means to complete the order fulfillment process.

Mobile Robotic Solutions Are Transforming DCs

Smart Palletizing Drives More Efficient Supply Chains

Offset Labor Challenges With AS/RS Shuttle Automation

// INSIGHTSHONEYWELL INTELLIGRATED

BLOG BYTRACY NIEHAUS

BLOG BYMATT WICKS

1312 ON THE MOVE 2019

ROBOTIC AUTOMATION

SMARTER ROBOTS WILL BE CRITICAL TO HANDLING DC

ORDER VOLUMES, SPEEDS AND COMPLEXITIES

T oday’s distribution center (DC)

operations are struggling to keep

pace with the speed and complexity of

modern e-commerce. U.S. online distribution

volume grew faster in 2017 than it has since

2011,¹ and continues to accelerate at around

25 percent each year.²

DCs have a strong motivation to keep

pace, even as growth strains the limits of

their capacity, because of rising customer

expectations for order speed and accuracy.

A negative delivery experience will turn

away at least half of all consumers, while an

estimated 73 percent of positive experiences

will generate repeat business.³

Demand for labor is increasing significantly

as a result, outpacing the available pool by

a rate of six to one. To make matters worse,

60 percent of supply chain jobs require skills

that only 20 percent of the workforce can

offer.⁴ Even when workers can be found,

many tasks are repetitive and even dangerous

— resulting in low worker satisfaction, high

turnover, regular retraining and associated

costs. All of these factors are combining

to make the business case for automation

stronger with each passing year.

The declining cost of automation is another

driving factor. According to the International

Robotics Federation, the average selling price

of industrial robots fell by a compound annual

growth rate of 7.5 percent between 2013–2017

and is expected to continue dropping until at

least 2023.⁵

Now a new generation of smarter, more

versatile robots is coming onto the scene,

promising to help distribution centers

function at a level far beyond what has been

available to date. Recent strides in technology

are enabling a significant evolution in vision

systems, sensor and grasping technology,

mobility and more. Armed with the latest

advances in machine learning, artificial

intelligence (AI) and connectivity, these new

mechanical helpers will offer cost-effective

ways to maximize DC productivity, from

receiving to sortation and shipping.

RELENTLESS CHANGE IS DRIVING A DIGITAL TRANSFORMATION

Industries like manufacturing have been bridging the labor gap with

robotics for some time, especially in the automobile and electronics

sectors. Automation has traditionally been easier to implement in

these environments, where the weight, shape and size of everything

touched by robots can be carefully defined in advance and kept

within those parameters.

However, machines in warehousing and distribution environments

have far more challenging jobs. Products and packaging materials are

constantly changing. Products move around in response to orders or

logistics needs. Robots also have to “share the road” with people, both

on foot and operating equipment such as lift trucks. Navigating these

constantly changing environments requires human-equivalent levels

of awareness and flexibility.

While these variables aren’t insurmountable, their complexity may

account for the fact that manual operations remain the norm for

about 80 percent of DCs today. But this business model is becoming

increasingly unsustainable, and not just because of labor shortages.

The boom in e-commerce requires more labor per item as DCs pick and

pack online purchases individually. Freight and parcel handling labor is

also on the rise, as a growing amount of goods are shipped in separate

packages directly to consumers’ homes.

TOMORROW’S ROBOTS WILL TEACH THEMSELVES — AND EACH OTHER

Robots that will begin rolling out later in 2019 are designed to take full

advantage of “the power of connected.” These new robots will use a

universal control platform, essentially a cutting-edge “brain” capable

of driving many different types of robotics. This solution combines the

latest sensor technology with the processing power needed to handle

massive volumes of data, plus state-of-the-art machine learning and AI.

The result is robots that see better, think smarter and act faster.

This approach not only enables enhanced visibility into the robots’

operation, it allows them to adapt to changing conditions and improve

their own performance over time. Building off a single platform also

offers new benefits to connected distribution centers:

• Better performance — The coming smart robots are designed

specifically for dynamic, unstructured environments like distribution

centers. This will make it possible to automate more tasks like

unloading shipping containers, sorter induction and more.

• Increased speed to market — Advanced simulation capabilities will

speed the development of new applications by enabling virtual code

development and training from machine learning models. Robots use

the same code to “talk” to the simulation models and the real world,

simplifying the validation of system operation and performance across

multiple scenarios. In addition, perception and intelligence developed

for one type of robot can be leveraged into other types, further

reducing implementation time and costs. Continued on page 14 >

ROBOTIC AUTOMATION EVOLVES

1514 ON THE MOVE 2019

• Ongoing performance enhancements — A common connected platform creates economies

of scale by enabling robot-to-robot and site-to-site communication. Once a single robot learns

the solution to a new problem, its training model can be pushed out to every robot performing

that application across all of a user’s sites.

• Fewer operator interventions — Smart robots take full advantage of the most sophisticated

reporting, diagnostic, notification and alert capabilities found in emerging material handling

equipment, with the additional benefit of connecting these solutions across the DC and between

sites. Potential challenges can be spotted early, often preventing problems before they occur.

Mobile robots can be inserted into a DC

with little or no new infrastructure, requiring

only a short integration period to learn their

surroundings. A variety of “tops” are available

for applications such as cart handling,

conveying and RFID scanning.

ROBOTIC EACH PICKING

AI-powered autonomous robots with

gripping and vision technology are already

augmenting the human workforce in each

picking application. Able to grasp objects with

dexterity comparable to the human hand, these

robots automatically retrieve, sort and fulfill

orders, and have already demonstrated the

ability to perform more than 600 picks per

robot per hour.

Cutting-edge visual recognition enables

these robots to pick from heterogenous or

homogenous bins of product with little or no

human supervision. If the robot needs help,

workers can handle exceptions remotely via a

simple user interface.

THE ROBOTS ARE HERE ...

The latest wave of automation solves many automation challenges by

providing support in the most labor-intensive areas, especially pick/

put and material transfers. Robots also take on the burdens of the

most physically demanding and injury-prone jobs, such as docking

and palletizing.

Best of all, many of these solutions are no longer science fiction. Here’s

a quick rundown of what’s already available.

ARTICULATED ARM LOADING/UNLOADING

In situations where trailers transport stacked products of a consistent

size, vehicle-mounted articulated arms can do double duty by both

loading and unloading trailers. These robots operate quickly and require

minimal operator supervision or intervention. There’s also no need to

change processes or add supporting equipment.

MOBILE ROBOTICS

Autonomous roving vehicles are among the most significant robotics

advances available to DCs today. Capable of transporting loads up

to 1,500 kilograms, these free-rolling bots use vision and mapping

technology to perceive and navigate warehouse environments without

requiring changes to the facility’s infrastructure. They’re intelligent

enough to recognize and avoid everything from people to fork truck tines.

ROBOTIC PALLETIZING

Robotic solutions for placing products onto pallets are relatively easy

to integrate with distribution systems where product sizes and weights

are known. These solutions fit into compact layout configurations and

are available with a wide variety of peripheral equipment. They’re also

among the simplest automation systems to use, with exceptional load

identification and tracking accuracy.

FULL-LAYER DEPALLETIZING

This solution rapidly pulls complete layers off single-SKU and limited-

SKU pallets, handling more than 500 pounds per layer. These systems

relieve workers of some of the most arduous, repetitive and injury-prone

tasks, freeing up labor for more rewarding, higher-value jobs.

Today’s full-layer depalletizing robots can handle a wide variety of items

commonly seen in fulfillment operations, from cases to bags. They’re

capable of working with variable layer heights, sizes and weights, while

easily adapting to packaging and labeling changes. While the system

works most efficiently with limited-SKU pallets, it is flexible enough to

unload some mixed-SKU pallets as well.

SIGNIFICANT NEW ADVANCES FOR 2019

Two major steps forward will arrive in 2019. Both will be among the

first to take full advantage of a common universal control platform

(see sidebar on pages 13 and 14).

ROBOTIC UNLOADING

A major labor challenge will be addressed by the fully automated

unloading of trucks, trailers and shipping containers. These robots are

capable of unloading diverse case sizes and weights — even from trailers

that haven’t been loaded with robots in mind — using a combination of

vacuum arms and a conveyor sweep system. Products are discharged in a

semi-singulated flow through the body of the machine onto a take-away

conveyor. No fleet modifications are required.

These robots from Honeywell Robotics will be among the first to benefit

from a common universal control platform that combines improved vision

and machine learning-based decision making with advanced motion

planning. Robotic unloaders will also offer full connectivity, allowing

them to incorporate advanced machine learning and use data from other

robots to improve their own perception and decision making. These

enhancements will allow the machines to work at a significantly faster rate

while handling packages with greater care.

FOOTNOTES

1. https://www.digitalcommerce360.com/article/us-ecommerce-sales2. https://www.emarketer.com/Report/Worldwide-Retail-Ecommerce-Sales-eMarketers-Updated-Forecast-New-Mcommerce-Esti-

mates-20162021/20021823. https://multichannelmerchant.com/operations/study-finds-expectations-not-met-ecommerce-delivery/#4. https://www.datexcorp.com/labor-shortages-in-the-supply-chain-workforce5. International Robotics Federation, internal analysis

ROBOTIC AUTOMATION EVOLVES

ROBOTIC SORTER INDUCTION

Traditional manual induction is limited by

the speed and awareness of the operator.

Autonomous solutions can replace or

supplement manual induction, boosting

efficiency while freeing limited labor from

monotonous positions.

The Honeywell Robotics sorter induction

solution will be able to handle a variety of

package sizes and types, including polybags,

jiffy bags and boxes. Integration costs and

technical risks will be low because the robots

have been designed to fit existing workflows

and handle the typical products seen in

postal and e-commerce applications. Further

efficiencies will be provided by automated label

orientation and optimized sorter tray loading.

Honeywell Robotics is leading the development

of these solutions to solve challenges in DCs

and manufacturing environments. Together

with Carnegie Mellon University and strategic

partners Fetch Robotics and Soft Robotics,

these solutions will combine the latest research

and technology with Honeywell Intelligrated’s

established expertise in the logistics, distribution

and materials handling industries.

A common connected platform creates economies of scale by enabling robot-to-robot and site-to-site communication.

1716 ON THE MOVE 2019

OCTOBER 1-3SANTA CLARA, CA ROBOBusiness

OCTOBER 23-26SHANGHAI, CHINA CeMAT Asia

OCTOBER 28-30DALLAS, TX Parcel Forum

OCTOBER 31–NOVEMBER 1MACAU, CHINA ROSCon

NOVEMBER 4-8MACAU, CHINA iROS

NOVEMBER 12-13SAN JOSE, CA CRAV.ai

L

EVENTS

AUGUST 14-16BOGOTÁ, COLOMBIA ExpologisticaColombia

SEPTEMBER 17LOUISVILLE, KY

Autonomous Mobile Robotics Conference 2019

SEPTEMBER 23-25LAS VEGAS, NV

Pack Expo Las Vegas

SEPTEMBER 24-27BIRMINGHAM, UK IMHX

UPCOMING 2019

E-commerce pressures continue to create unprecedented complexities

in distribution and fulfillment environments. Rising consumer

expectations, labor challenges and relentless order demands

are forcing many businesses to question their current and future

fulfillment strategies.

If you’re seeking answers to the question “What’s next?,” then we’re

here to help. Preparing for the future will mean increased integration of

warehouse automation software, labor-enablement and management

technologies, and robotics. But this is not a journey your business

needs to take alone.

Honeywell Intelligrated is helping companies of all sizes make the

transition to a more efficient present and a more certain future. With

decades of industry experience, our experts can guide you to your next

levels of reliability, predictability and profitability.

Join us at an industry event near you to speak with our experts and

learn more about the latest fulfillment technologies.

© 2019 Honeywell Intelligrated. All rights reserved.

1918 ON THE MOVE 2019

INSIDE THE DIGITAL TRANSFORMATION TAKING PLACE IN DISTRIBUTION AND FULFILLMENT OPERATIONSThe distribution and fulfillment sector is experiencing a historic

transition in the way it conducts business: from manual to automated

operations; analog to digital processes; and limited visibilities to

real-time insights. It’s part of a new industrial revolution that many

refer to as the digital transformation, and in our industry, it’s largely

driven by the unrelenting acceleration of e-commerce.

For most companies attempting to succeed in this hyper-competitive

market, it’s becoming more apparent every day that yesteryear’s

fulfillment strategies can’t keep pace with today’s (and tomorrow’s)

consumer expectations. In many cases, survival in this environment

will depend on how quickly companies can adapt and embark on

their own digital transformations.

THE POWER OF DC CONNECTIVITY

UNLEASH

2120 ON THE MOVE 2019

In an industry that has been relatively slow to digitize, this may sound

like a daunting proposition. But in reality, it’s far more accessible and

tangible than one may imagine. The first step in this journey is to build a

connected distribution center (DC) infrastructure — one that leverages

the power of industrial internet of things (IIoT) technologies to connect

equipment, control systems, automated processes, robotics and

workers. While the impacts of this step are immediate, the long-term

implications are immeasurable — laying the foundation for ongoing,

future expansion and continuous improvements via machine learning

and artificial intelligence.

MOVE THE NEEDLE TOWARD UPTIME

In the e-commerce distribution and fulfillment world, surprises

typically come in the form of business disruptions, and many

DC operators just accept them as normal occurrences.

Every day, they troubleshoot equipment failures or

expend valuable resources clearing repetitive

bottlenecks that lead to extended periods of

downtime or throughput losses. Expecting

downtime should not be the status quo.

Every hour of downtime results in lost revenue.

When you consider the costs of overtime, reallocated

and idle workers, shipping and truck expenses, it can all

quickly add up to significant losses. And while the clock is

ticking, your cost per case shipped continues to rise and your

hard-earned consumer loyalty is also on the line.

The whole point of a connected infrastructure is to avoid these losses

by systematically moving the needle toward uptime.

What’s more, most DC operators are satisfied with a day-to-day

approach to the management of their fulfillment centers. Not only are

they unaware of the root causes of daily disruption; they also don’t

compile this data from a historical perspective to monitor and detect

sometimes obvious trends. In many ways, it’s like operating with blinders

on, ignoring daily transient data without seeking any insights to improve

performance.

A connected infrastructure potentially transforms this transient data

into actionable historical intelligence — thereby removing the blind

spots that prevent operators from achieving unprecedented uptime and

throughput levels.

This is why the digital transformation is sorely needed in our industry.

DC operators simply don’t know what they don’t know. To stay

competitive, they’ll need new approaches to increase reliability,

improve utilization, and maximize productivity.

REMOVE THE ELEMENT OF SURPRISE

With all the talk today about IIoT, machine

learning and artificial intelligence (AI),

sometimes it can be difficult to cut through

the noise and figure out what’s the point of all

this technology. Simply put, it’s about removing

the element of surprise — and why Honeywell

Intelligrated is taking a focused approach to

connectivity in the DC. While we provide all

the tools and technologies needed to help DC

operators make the digital transformation —

some of which we’ll discuss herein — it all starts

by asking one simple question:

WHAT IF YOUR BUSINESS WAS SO

INTELLIGENT, SO CONNECTED, THAT

NOTHING CAME AS A SURPRISE?

Quite simply, that is the point. Take a moment

to imagine what life in a “no surprises”

environment would look like, and what that

could mean to your operations:

• Detecting potential equipment failure and

fixing it before it breaks

• Squeezing every ounce of productivity

out of your existing workforce, assets,

equipment and systems

• Identifying the root causes of repetitive

jams and other DC inefficiencies so

they stop occurring

• Enabling visibility to all facilities,

systems and processes for real-time

and historic analyses

• Retaining the key employees who make your

operations tick

• Achieving throughput rates that were once

considered unimaginable

• Lowering the cost of each case shipped

• Limiting unplanned downtime and

associated labor costs

• Growing revenue from all of the

above benefits

From this perspective, it’s easy to see why

connectivity matters.

ENTER THE CONNECTED DISTRIBUTION CENTER

The Connected Distribution Center from Honeywell Intelligrated was

designed specifically for those retailers and manufacturers seeking to

eliminate surprises. Regardless of how far along your company is on the

transformation from manual to automated operations, The Connected

Distribution Center can deliver immediate and long-lasting results.

By connecting operational assets that contribute to DC productivity and

effectiveness — from machine-level sensors, system controls and smart

devices to workers, automation systems, robotics and the cloud — we’re

aggregating data from all inputs to deliver vital information on asset

health and facility performance in real time.

The Connected Distribution Center gives enterprise managers and DC

operators access to intuitive live dashboards, accessible mobile apps

and insightful software for comprehensive visibility into their production

operations. Together, these powerful tools give them the abilities to make

informed decisions and act with decisiveness — regardless of whether

their scope is a single asset or the entire enterprise.

Backed by a wealth of historic performance data, operators can quickly

identify trending issues to remove bottlenecks and unlock the hidden

potential of existing facilities. And for those seeking a long-term

solution that will take them into the next generation of warehouse

automation, The Connected Distribution Center is built to scale

and adapt to the business expansion challenges of tomorrow.

Let’s look at a few examples of how all this translates

into significant bottom-line improvements.

INCREASE ASSET RELIABILITY WITH PREDICTIVE MAINTENANCE

It’s estimated that the cost of downtime in an

average DC can be more than $10,000 per

hour, depending on the scale of the operation,

its expected throughput rates and the amount

of labor employed. Over the course of one

year, this can add up to significant losses for

e-retailers. By connecting equipment and asset

sensors to our data platform, DC operators can

systematically improve equipment reliability,

reduce unplanned outages, and limit associated

labor costs.

Traditionally, DCs utilize calendar-based

maintenance programs, where material handling

equipment and systems are serviced according

to a predefined schedule, regardless of the

fitness of the assets. Supporting programs like

these requires significant budget allocations for

service crews and spare parts inventories.

By moving from a reactive, calendar-based

model to a predictive, condition-based

approach, we believe that the average DC has

the potential to significantly reduce its annual

maintenance and downtime costs. You can see

how this predictive approach can quickly add up

to $350k in annual net benefits:

• $170k annual labor savings from reducing

downtime by 40 percent

• $40k annual maintenance savings from

cutting preventive maintenance spend by

20–35 percent

• $140k annual inventory savings from a

30 percent reduction in spare parts and

a 20 percent inventory reduction

This example illustrates how a predictive model

can net $350,000 in annual savings through

marginal increases in uptime and subsequent

maintenance spend reductions.

UNLEASH THE POWER OF DC CONNECTIVITY

2322 ON THE MOVE 2019

CONNECTED ASSETS

One of the easiest ways to illustrate the value of a

connected infrastructure is to examine how it would work

in the critical path of an outbound sortation system. Simply by

connecting the control systems of line sorters, scanners, merge and

transportation conveyors to The Connected Distribution Center data

platform, DC operators will gain access to a virtual control room for:

• Performance dashboards of affected systems and sub-systems

• Trending graphs for easy visualization

• Mobile alerts of fault conditions via the Pulse™ app

Then, by adding machine-level sensors to key equipment — such as motor gearboxes and control

panels — enterprise managers and DC operators can begin to unlock the platform’s full potential

for uptime improvements and predictive maintenance. Connecting assets on the outbound

sortation system provides insights into the following key performance indicators (KPIs):

• Motor temperature, vibration and current draw

• Scanner read rates and sortation performance indicators

• Flow balance of the main merge point

As the platform gathers information on each of these systems, sub-systems and KPIs, it’s able

to develop trending data on performance and asset health. This is where enterprise managers

and DC operators can begin to leverage the power of deep data analytics to achieve measurable

uptime and throughput gains. Using our outbound sortation system scenario, operators can

leverage these insights to detect and resolve a variety of issues:

• Sortation scanner misreads and “bad gaps” that overload recirculation conveyors

• Excessive conveyor motor vibration, indicating imminent failure

• Inefficient, manual activation/deactivation of merge lanes

At the end of the day, this translates into a lower cost per case shipped, improved labor utilization,

and a reduction in expenses due to idle or reallocated labor. The outbound sortation system is just

one of many areas where enterprise managers and operators can utilize connected assets in the

DC. As they integrate additional systems within The Connected Distribution Center data platform,

they can expect ever-increasing asset reliability and performance gains in their operations.

UNCOVER DC UTILIZATION IMPROVEMENTS

Enabling connectivity in an average DC can

uncover opportunities to greatly improve

throughput and labor utilization across all

fulfillment activities. A connected DC can

continuously monitor activities occurring in all

fulfillment systems and processes and notify

operators when they are not hitting targeted

throughput rates.

By evaluating trending data to detect when

systems and resources are underutilized, the

system uncovers root causes for inefficiencies

and reveals error conditions. This helps

operators make the necessary real-time

adjustments to remedy these situations.

Consistent throughput is the key to

maintaining profitability. We believe that even

incremental throughput improvements can

achieve labor savings and revenue gains. In

a typical facility that operates 5,200 hours

per year, processes 300 cases per minute,

and earns $10 in revenue per case, increasing

output by 10 cartons per hour delivers the

potential for more than $1M in annual gains:

• $720k in additional throughput revenue

• $330k in recovered labor costs from

driving down common error rates

By monitoring real-time activities occurring

in all fulfillment systems and processes, The

Connected Distribution Center notifies you

when your systems are underutilized and helps

you uncover the root causes for inefficiencies.

For example, operators can learn how many

jams per day are occurring, how long they’ll

take to correct, and how much additional

runtime is required to meet throughput targets.

MAXIMIZE DC PRODUCTIVITY

Finding, training and retaining qualified

employees are among the most common

barriers to consistent DC productivity. With a

40 percent annual employee turnover rate in the warehouse sector, DC

operators are looking for every opportunity to reduce attrition rates.

The Connected Distribution Center analyzes labor activity using a

patented algorithm to detect even minute changes in resource behavior

which could indicate changes in job satisfaction and a higher probability

of leaving. Armed with this information, DC operators can take the

necessary steps to retain key employees or proactively replace them to

limit production impacts.

In an average DC staffed with 400 direct labor resources across three

shifts, each at a $15 hourly rate, DC operators can use this data to limit

attrition. In this scenario, a 10 percent improvement could save the

operation $420,000 annually.

BUILD A FOUNDATION FOR A CONNECTED FUTURE

Honeywell Intelligrated designed The Connected Distribution Center to

help you address today’s challenges while keeping an eye on the future.

We’ve seen how connecting DC operations delivers immediate reliability,

utilization and productivity gains. We’re helping companies rise to the

challenges of modern commerce by accelerating their progress along

with their respective digital transformations.

But we’ve also engineered The Connected Distribution Center to help

you prepare for an even more connected future. On each day that the

system accumulates data, the potential for greater insights grows.

As intelligent machine learning algorithms continue to improve on

their ability to detect patterns of performance and asset fitness, the

technology will enable operators to fine-tune productivity in real time.

It all starts by making the digital transformation today with The

Connected Distribution Center.

UNLEASH THE POWER OF DC CONNECTIVITY

2524 ON THE MOVE 2019

With decades of experience providing industrial

automation and analytics software for process

control industries, Honeywell is uniquely

positioned to deliver deep operational insights

in the distribution and fulfillment sector. By

combining our The Connected Distribution

Center infrastructure with these proven

software tools, we’re helping DC operators and

enterprise managers to implement effective

predictive maintenance programs and uncover

hidden utilization potential.

KEEP YOUR FINGER ON THE PULSE

It all starts with the Honeywell Pulse™ mobile

alert, notification and visualization app. As

the first line of defense into your connected

operations, Pulse is designed to alert you of

issues as they happen, so you can respond

quickly and avoid downtime.

Pulse remotely connects DC managers and

maintenance staff with customized, real-time

DC performance notifications. It enables key

stakeholders to stay connected to their enterprise and monitor

condition-based metrics directly on their mobile devices.

Pulse helps DC operators:

• Visualize fault event data and information in near-real time

• Proactively seek and tag trending throughput conditions

• Respond faster to conditions and leverage situational awareness

With its built-in collaboration capabilities, Pulse allows stakeholders to

share notifications and increase organizational awareness of critical

situations. This helps responsible parties quickly visualize the nature of an

asset or performance issue and ensure the fastest possible resolution.

STAY VIGILANT OVER EQUIPMENT, SYSTEMS AND ASSETS

Honeywell’s Uniformance® Asset Sentinel software allows DC operators

and enterprise managers to conduct further analysis of equipment faults

and performance issues. This proven analytics solution continuously

monitors asset health and process metrics in real time to minimize

unplanned downtime and greatly reduce the costs of DC operations and

maintenance.

DC operators

can leverage its

deep toolset and

intuitive data

visualizations

to quickly

detect, predict

and prevent

asset failures

and repetitive

barriers to

productivity.

Asset Sentinel combines real-time monitoring capabilities with powerful

historical analytics to provide the earliest possible indications of asset

degradation. It utilizes a flexible rules environment that supports

custom-defined threshold parameters in both failure modes and effects

analysis (FMEA) and root cause analysis (RCA).

OPERATIONAL INTELLIGENCE AT YOUR FINGERTIPS

OPERATIONALINTELLIGENCEAT YOUR FINGERTIPS

USER-FRIENDLY SOFTWARE DELIVERS CONNECTED DC INSIGHTSThe emergence of connected infrastructures in distribution and fulfillment center environments

offers potential access to an abundance of untapped operational data. Provided by a network

of connected devices, machine-level assets and system controls, this information is typically

pushed to a storage platform — such as a cloud database — where historical data is continuously

gathered. But without the software needed to process this data and transform it into actionable

insights, it’s essentially an untapped resource, i.e., technology for technology’s sake.

Asset Sentinel dashboard

Keep tabs on vital information like equipment statistics.

2726 ON THE MOVE 2019

With access to robust performance dash-

boards, DC operators can select from a variety

of intuitive visualizations — such as event heat

maps for fast access to asset status, fault

history and trends — or choose the fault-

tree option for a detailed overview of asset-

level status within a system. Asset Sentinel

dashboards help DC operators monitor key

performance metrics, including:

• Cartons per minute at sortation conveyors

• Total shipping throughput

• Scanner read rates

• Wave completion status of merge conveyors

GAIN VALUABLE INSIGHTS AND ACTIONABLE INTELLIGENCE

For even deeper insights into real-time

and historic equipment health, Honeywell

Uniformance Insight helps DC operators

and enterprise managers further investigate

symptoms and root causes of asset

degradation. Insight is fully integrated into

Pulse and Asset Sentinel, helping operators

pinpoint the time of an exception and its

surrounding conditions.

Insight can be utilized to investigate a variety of

issues that impact DC productivity, including:

• Temperature and vibration of sortation/

conveyor motors

• Current draw of a power control panel

• Impacts (in gravitational forces) of

sustained product impact

And because Asset Sentinel and Insight are thin-client, web-based

HTML5 solutions, no installations or downloads are needed. This

means it can be easily deployed with little or no IT support and

minimal training, and quickly be pushed to as many end users as

your organization requires.

SMART USE OF YOUR OPERATIONAL DATA

Toady’s DC operators and enterprise managers need tools for smarter

decision making and greater insights into their operations. Pulse and

the Uniformance software suite allow users throughout your enterprise

to collaborate and remotely investigate key asset and performance

information from anywhere at any time.

In the DC, this translates into protecting what’s most critical to your

operation: assets, systems and processes that allow you to meet your

daily throughput goals. It also means making a critical transition — from

the wasteful practice of letting daily operational data slip through your

fingertips to capturing continuous asset health and performance data.

With these smart software tools, you can leverage this valuable real-time

and historical data to detect asset degradations, maximize uptime, and

minimize operational costs.

Honeywell Uniformance Insight dashboard The Connected Distribution Center provides end-to-end connectivity of workers, systems and processes to increase reliability, improve utilization and maximize productivity. See how at www.intelligrated.com/perspective.

© 2019 Honeywell Intelligrated. All rights reserved.

SEE YOUR OPERATION FROM A NEW PERSPECTIVE.

2928 ON THE MOVE 2019

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covering the most relevant topics in the

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OTM Videos Featuring the OTM Video Series from Honeywell Intelligrated

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to customer challenges.

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LEARNWATCH AND

TROUBLESHOOTING WITH NEW EYES

AUGMENTED REALITY OFFERS A NEW VISION TO DC MAINTENANCE OPERATIONSUnplanned downtime and lost productivity

can cost a DC hundreds of thousands of

dollars per hour. Customer service levels can

also suffer, potentially creating losses that

are not as easily measured.

So when a critical piece of material handling

or automation equipment goes down, every

minute counts. Yet even as U.S. distribution

volume continues to grow by an estimated 25

percent each year,¹ the number of experienced

maintenance workers in the country is shrinking.

As baby boomers retire, taking much of their

“tribal knowledge” with them, fewer younger

workers are stepping in to replace them.

Unfortunately, the result is a growing knowledge

gap that many companies are scrambling to fill.

In this ever-tightening labor environment, it can take valuable time to

get an experienced technician on-site when a serious maintenance

issue comes up. Fortunately, new developments in smart glasses and

augmented reality (AR) technology are beginning to offer an alternative

solution for DCs that can’t afford to wait.

SHOW ME, DON’T TELL ME

Until recently, working with a remote expert service team had frustrating

limitations. Communicating by phone didn’t allow off-site technicians to

see the problem. And while smartphones and other hand-held devices

have made video communication easier, they create safety concerns for

on-site staff in a maintenance situation.

Smart glasses offer a far better solution, one that’s finally coming of age

with the introduction of TechSight, a leading-edge technology developed

specifically for distribution centers by Honeywell Intelligrated’s Lifecycle

Support Services (LSS) team.

TechSight enables on-site technicians to communicate with remote

experts in real time via a secure video and audio link. The system

operates on the Web Real-Time Communication (WebRTC) protocol to

provide a fast peer-to-peer connection. Apart from the TechSight smart

glasses themselves, the only other hardware required by the system is

the network connection to enable communication.

TROUBLE- SHOOTING WITH NEW EYES

3130 ON THE MOVE 2019

This hands-free communication system allows

a remote support team to see exactly what the

on-site maintenance crew is dealing with in real

time. This enables problems to be diagnosed

quickly and accurately by expert technicians,

decreasing the mean time to repair, regardless

of the on-site staff’s level of skill or training. In

addition to minimizing downtime by expediting

issue resolution, TechSight also saves DCs the

expense of field service calls and travel costs,

while boosting the efficiency of in-house labor.

Built with the needs of real-world maintenance

teams in mind, TechSight is designed for

prolonged use in the field. The hardware is

lightweight and comfortable, with hot-

swappable batteries that minimize

disruptions to the communication link.

MORE THAN JUST A SECOND SET OF EYES

Smart glasses can have a tremendous impact

on helping maintenance teams address service

issues and preserve their tribal knowledge. With

expert-led training by a supervisor or seasoned

technician, they can help accelerate knowledge

transfer via remote video assistance and even

AR-based instruction. With smart glasses, even

the most inexperienced staff members can

perform difficult tasks, simply by relying on live

remote guidance from a more qualified service

or field technician.

In addition to high-definition audio and

video conferencing, one of the system’s most

powerful tools is telestration, which enables the

remote observer to make AR overlays visible to

the on-site user through the smart glasses.

The technology also features a suite of tools

to help users document critical details and

exchange information, including remote

screenshot capturing, zooming,

messaging and file sharing. Using

these tools, an expert remote

team can guide local technicians

with annotated screenshots and

other support documentation. All of

these features enable TechSight to provide

immediate feedback for faster downtime

recovery, while building up the on-site team’s

hands-on knowledge and experience.

Even small reductions in downtime represent significant savings

potential for companies seeking to decrease their average mean time

to repair. In addition, smart glasses can help compensate for the lack of

experience within their own maintenance crews and reduce the need for

costly service calls.

LOOKING TO THE FUTURE

The potential value of smart glasses technology is magnified when

paired with an expert service provider network like the LSS team from

Honeywell Intelligrated. Such a partnership enables 24/7/365 access

to equipment experts when they are needed most, while allowing

whomever is wearing the smart glasses to use the technology to its

fullest. More than simply permitting the remote service team to see

exactly what the on-site technician is dealing with, this partnership

enables them to send instructions and information that would otherwise

be difficult to communicate in real time.

From a broader view, TechSight is just one

component of a larger digital transformation

that’s enabling greater efficiency in next-

generation connected DC operations.

When combined with machine-level sensors,

system controllers and connected devices, today’s DCs

can gather performance data from key equipment and take

proactive action based on real-time vital statistics and asset

health. Regardless of your specific approach to maintenance, these smart

glasses can help to minimize unplanned downtime and provide your DC

with a significant competitive advantage.

DC VOLUME GROWS 25% ANNUALLY.

FOOTNOTE

1. https://www.emarketer.com/Report/Worldwide-Retail-Ecommerce-Sales-eMarketers-Updated- Forecast-New-Mcommerce-Estimates-20162021/2002182

Built with the needs of real-world maintenance teams in mind, TechSight is designed for prolonged use in the field.

ACCELERATE ISSUE RESOLUTION BY AUGMENTING YOUR REALITY.

TechSight augmented reality glasses help you increase productivity through real-time video collaboration with our 24/7/365 team of support experts. For more information, please visit www.intelligrated.com/support.

© 2019 Honeywell Intelligrated. All rights reserved.

3332 ON THE MOVE 2019

MAINTAINING DATA SECURITY IN A DIGITAL AGEToday’s distribution and fulfillment operations

are reaching the point where they have to take

chances to succeed, thrive or even survive —

especially those competing in the hyper-

competitive, fast-paced world of commerce.

As a result, many are making a digital

transformation to more automated processes

and connected facilities, both made possible

by the industrial internet of things (IIoT).

But there are risks in these transformations,

whether it’s a simple transition to connecting

key pieces of automation equipment — in

response to labor challenges and the shortage

of skilled technicians — or the transition to the

fully connected and automated distribution

center (DC), complete with IIoT-enabled

infrastructures and cloud-based data analytics.

Wherever connectivity and data are exploited,

there is risk: a growing potential for cyberattacks.

Once a relatively minor risk compared to that

faced by other industries, denial of service (DoS)

and ransomware attacks are increasing rapidly

in the supply chain and distribution space.

The potential for security breaches and

costly business

disruption is forcing

operators to implement

appropriate cybersecurity

protection measures to ensure

that sensitive operations and data

are protected in the DC.

A GROWING THREAT IN THE DC

When internet-facing tools enter a business

equation, security concerns follow immediately.

In fact, they’ve always gone hand in hand. The

first global denial of service (DNS) attack was

in 1988 — four years before the introduction of

the personal computer (PC) or the invention of

the World Wide Web.¹ Since then, the internet

has matured and grown far more sophisticated

— as have hackers (aka threat agents), who are

always trying to stay one step ahead.

Although IIoT is a relatively new subspecies of

the internet, it is quickly becoming an emerging

target for hackers.² A recent study detailed the

top 20 cyberattacks against industrial control

systems in hopes of better formalizing defense

strategies.³ A 2018 survey of 1,300 global

manufacturers reported that 66 percent have

experienced a cyberattack on their supply

chains — and half of those attacks occurred in

2017 alone. Many of these attacks focused on

operations rather than data theft and ransom

demands: 34 percent saw their operations

CYBER-SECURITYAND THE INDUSTRIAL INTERNET OF THINGS

disrupted and 32 percent experienced

downtime, costing an average of $1.1 million

per attack.⁴ There’s simply too much value in the

distribution and fulfillment of goods for threat

agents to ignore.

The attacks on distribution and fulfillment

operations are growing larger and more

audacious. A malicious attack on U.S. newspaper

distribution centers on December 22, 2018,

halted delivery of many papers, including the

Los Angeles Times and the New York Times.⁵

A global ransomware attack crippled supply

chain operations worldwide, including FedEx,

in April 2017.⁶ And the largest cyberattack to

date, the NotPetya, shut down shipping

operations and data centers in 130 countries on

June 27, 2017 — with damages of $10 billion.⁷

Given the nature of e-commerce and the

dynamics of increasingly connected DC

operations, threats to a DC can be very different

than the data- and service-focused cyberattacks

on the global internet. Across the DC and the

IIoT, attacks are often focused on disruptions

to connected equipment, instrumentation and

algorithm-driven decision making.⁸

WHAT’S AT RISK?

Cybersecurity is crucial everywhere in the digital

economy, one that threat agents know well.

Any news source can tell you about the size

and scope of a cyber event, compromising

the security of hundreds of millions

of people at a time. According to

the World Economic Forum,

cyberattacks are ranked

among the top three threats

in the world; 92 percent of

the top U.S. manufacturers

cite cybersecurity as a significant

concern for their business.

From novice script writers to sophisticated nation states, the open

internet is fair game to those with nefarious intent. They want money.

They want data. They demand ransom. Some simply want economic

disruption for the sake of disruption.

A massive cybersecurity industry has grown over the decades in a race with

threat agents for the upper hand, each striving to stay one step ahead.

In the meantime, one new corner of the internet is now appearing on

threat agents’ radars: the supply chain and the growing adoption of the

IIoT-based technologies that manage the data that keeps it moving.

These threat agents (or bad actors) seek data, access to money, access to

consumer information and access to value. Distribution centers have all of

that. And threat agents put it all at risk:

• Costly disruption of fulfillment operations and resulting downtime

• Disclosure of sensitive or regulated data — i.e., operational, business

confidential or Personal Identifiable Information (PII)

• Introduction of malware to system and equipment controls

• Inventory theft

• Compromised IIoT sensors and wireless systems⁹

IIoT is still being experimented with and understood by attackers

(potentially including some of your own employees, knowingly or

unknowingly, in that their PCs and smart devices are connected directly

to your IIoT for direct access).¹⁰ The IIoT is different from the internet in

some regards: it’s more isolated and often linked to edge computing

devices and a proprietary data storage cloud. Since the adaptation of

the IIoT is far smaller in scope than the global internet and web, there are

relatively easier targets for threat agents to pursue. And as you connect

your high-value assets to the IIoT, your DC will likely become a more

attractive target. That’s a problem in itself. Because the DC is only now

beginning to face IIoT attacks.

IS YOUR DC PREPARED?

In most industries, IT teams are used to seeing and fighting different types

of cyberattacks over the internet. Cybersecurity has always been at the

top of their priority list. With the IIoT, cybersecurity is only now becoming a

major issue. That’s because, until fairly recently, DC operations had limited

connectivity to internal, enterprise computing, and were isolated from the

A 2018 survey of 1,300 global manufacturers reported that 66 percent have experienced a cyberattack on their supply chains.

CYBERSECURITY AND THE INDUSTRIAL INTERNET OF THINGS

3534 ON THE MOVE 2019

outside world. Now, connected to the internet

and the cloud, your IT people may see types of

cyberattacks never encountered before.

In many cases, the security systems to protect

them from these new types of attacks are

simply not in place or IT teams aren’t aware of

them, because there are very few dedicated IIoT

cybersecurity resources to call on. However, the

small community of IIoT experts is growing as

attacks increase.

THE RISE OF SUPPLY CHAIN CYBERSECURITY EXPERTS

Cybersecurity for the IIoT-connected DC

consists of known and unknown risks as

the systems become increasingly complex —

and important. The new benefits from plant

connectivity and data analytics are industry-

critical: your future depends on them,

and cyber threats must not interfere with

digital transformations that are underway.

Fortunately, companies driving the connected

DC and IIoT solutions, such as Honeywell

Intelligrated, are tightly focused on building security architectures,

solutions and services to reduce cyber risks for the specific

vulnerabilities of distribution centers.

Today, there are only a handful of experts in supply chain cybersecurity.

Honeywell Intelligrated has a unique lead in this field: our experts have a

long history of reducing cyber risks across control networks in numerous

industries, and have enabled the connected DC from the ground up.

As a result, they continuously survey and develop innovative industrial

cybersecurity technologies to protect your data, assets, operations and

people from digital-age threats.

ON THE MOVE 2019

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PATTERN SWATCHESPATTERN SWATCHES Rev01Rev01

Featuring the OTM Video Series from Honeywell Intelligrated

Tune in to Honeywell Intelligrated’s video series featuring subject matter

experts providing answers and insights on the opportunities and issues

facing the material handling industry.

Our IIoT cybersecurity experts have an experiential advantage:

they’ve developed and implemented internet security measures

in response to attacks over the last 40 years. With that knowledge

base, they can take a more proactive, predictive approach to potential

attacks, rather than responding with protective measures after the fact.

BUILD A STRONG DEFENSE — PARTNER WITH AN EXPERT

Since The Connected Distribution Center is a core offering for Honeywell Intelligrated, we’re

focused on a full spectrum of industrial cybersecurity measures, including: testing against

simulated attacks based on past IIoT and supply chain cyberattacks and methods; conducting

trials of your specific security systems; and training your teams how to prevent and respond.

FOOTNOTES

1. https://www.arnnet.com.au/slideshow/341113/top-10-most-notorious-cyber-attacks-history

2. https://www.i-scoop.eu/internet-of-things-guide/industrial-internet-things-iiot-saving-costs-innovation/cybersecurity-industrial-internet-things

3. https://waterfall-security.com/20-attacks

4. https://www.cips.org/en/supply-management/news/2018/july/supply-chain-cyber-attacks-hit-two-thirds-of-companies

5. https://www.reuters.com/article/us-cyber-latimes/cyber-attack-hits-u-s-newspaper-distribution-idUSKCN1OT01O

6. https://www.supplychain247.com/article/massive_cyber_attack_hits_countries_worldwide

7. https://www.wired.com/story/notpetya-cyberattack-ukraine-russia-code-crashed-the-world

8. https://www.i-scoop.eu/internet-of-things-guide/industrial-internet-things-iiot-saving-costs-innovation/#Cybersecurity_and_data_security

9. https://supplychainbeyond.com/7-supply-chain-security-concerns-to-address-in-2019

10. https://now.avg.com/point-of-entry-how-hackers-could-get-into-your-business

11. https://ics-cert.us-cert.gov/Abstract-Defense-Depth-RP

12. https://ieeexplore.ieee.org/document/8026115

We follow the practices set forth by the U.S. Industrial Control

Systems Cyber Emergency Response Team, which recommends

“defense in depth,” a holistic approach that uses specific (and confidential)

countermeasures implemented in layers to defend against security

threats and vulnerabilities.¹¹ This approach is a particular advantage for

DCs integrating legacy equipment into newly connected architectures, as

security measures can be implemented at each point of connection. And for

turnkey installations, the security layers are integrated from the ground up.

When connected to the internet, you want your operations invisible to threat

agents, but fully visible to management and IIoT cybersecurity. By partnering

with our Managed Security Services, you’ll be able to monitor and manage

your cybersecurity operations around the clock. Our consultants can enter

the process at any time, whether you have no cybersecurity measures of any

kind in place up to managing a fully optimized security program.

Threat agents always look for new ways to penetrate your operations,

and our cybersecurity services always seek out ways to improve your

protections. You should expect the provider of your connected DC systems

to adapt with your evolving cybersecurity needs, providing specific

expertise on control systems and other issues critical to the DC and the

IIoT. For example, almost half of connected distribution and fulfillment

companies utilize edge computing in their IIoT infrastructures, where

virtual servers provide an interim gateway to the cloud. But this may

introduce cybersecurity risks of its own which must be addressed.¹²

MOVE FORWARD WITH SECURITY

No company in any industry has abandoned

the internet because of the potential of

cyberattacks. It is at the heart of the global

economy. Its offshoot, the IIoT, is at the heart

of the modern distribution and fulfillment

center. DC connectivity enables advanced

control of your operations, providing the

visibility and insights needed to maximize

reliability, utilization and productivity. It is the

only way to stay ahead of the intense pace and

volume of modern commerce. Thus, concerns

about cybersecurity risks should not outweigh

your objective to implement the connected

technologies that drive efficient DC operations.

Fortunately, IIoT experts at Honeywell

Intelligrated are dedicated to addressing these

security concerns, building in requisite security

measures and providing full-time security

services. When it comes to connectivity in

the DC and the IIoT, your benefits should far

outweigh your concerns.

CYBERSECURITY AND THE INDUSTRIAL INTERNET OF THINGS

Threat agents seek data, access to money, access to consumer information and access to value.

3736 ON THE MOVE 2019

For decades, voice technology has been used in order fulfillment and

manufacturing operations to empower mobile workers and drive process

improvements. Primarily used to automate inefficient picking processes

and provide structure to maintenance and inspection (M&I) tasks, voice-

directed technology delivers proven operational efficiencies and worker

benefits, including:

• Improved accuracy and throughput

• Fast adoption, training and onboarding

• Eyes-up, hands-free operation

As a leader in the development of voice recognition hardware and

software, Honeywell has perfected the implementation of voice-directed

technologies in distribution, fulfillment and manufacturing facilities

of all varieties. From small distribution centers to large enterprise

operations, Honeywell Voice is used by nearly one million workers every

day around the world.

To stay competitive and prepare for the future, companies are digitally

transforming the ways in which they conduct business and manage

their supply chains. Voice technology is uniquely positioned to help

companies make this transition and address a new era of operational

priorities, including:

• Promoting worker efficiency, limiting steps and worker redundancy

• Measuring the health of equipment, systems, assets and workers

• Providing early warning of damaged or defective equipment

Today’s rapidly evolving supply chain is being shaped by a dynamic mix of consumer, labor-related and

market trends. Recent advancements in voice technology are designed to help companies respond to the

following supply chain challenges:

• Address e-commerce consumer demands — as consumers transition from in-store browsing

to online (omnichannel) shopping, they will expect faster, more accurate fulfillment at reduced

costs.

» Voice-directed picking processes deliver up to 99 percent accuracy improvements and

significant increases in productivity.

• Improve worker well-being — creating a safe and positive workplace environment is critical

to not only improving workers’ health, longevity and productivity, but also achieving long-term

business success.

» Voice-enabled workflows promote worker safety via hands-free, eyes-up operation to deliver

maximum ergonomic benefits and workplace satisfaction.

• Leverage data for business excellence — as technology continues to drive process

improvements, companies will seek productivity tools that can gather data and contribute to

their operational intelligence.

» Honeywell Voice combines advanced hardware and smart software to help companies

transform worker productivity and performance data into business intelligence and

actionable insights.

HONEYWELL VOICE ADDRESSES SUPPLY CHAIN TRENDS

RAISE YOUR VOICEDRIVE PERFORMANCE, PRODUCTIVITY AND SAFETY IMPROVEMENTS WITH VOICE-DIRECTED WORKFLOWS

EASY PICKING

Distribution and fulfillment operations managers will tell you that picking processes are among the most time-consuming

and labor-intensive — yet least cost-effective — tasks in the distribution center. In an era where on-time and accurate

deliveries are the keys to preserving customer loyalties, order errors can literally make or break an e-commerce fulfillment

operation. Consider the following impacts that picking processes can have on a typical facility:

• In an eight-hour day, workers are unproductive for an average total of 22 minutes.

• Approximately 134 mis-picks are reported each week.

• Annual costs associated with mis-picks are approximately $400,000 per DC.

RAISE YOUR VOICE

3938 ON THE MOVE 2019

I’M TURNING WAREHOUSES INTO SYMPHONIES. Eric Rice is part of the Honeywell team developing systems and software for connected distribution centers, orchestrating efforts to ship millions of packages as fast as the orders come in. Honeywell.com/futureshaper

It’s no surprise that 80 percent of managers

have been tasked with finding cost savings

from existing operations — and why many

turn to Honeywell Voice to help deliver

those savings.

Traditional paper-based processes and radio

frequency (RF) workflows are error-prone, have

known productivity limits, and don’t easily

integrate into a facility’s management systems

or operational data stream. By introducing

Honeywell Voice into a DC’s operations,

operators can replace these cumbersome

picking processes with worker-friendly,

voice-directed efficiencies. Honeywell Voice

offers the potential to deliver up to 99.9

percent accuracy with significant productivity

gains, all while improving worker satisfaction

and safety.

In connected operations, enhanced visibility

to worker availability and incoming orders

gives DC managers the ability to quickly adapt

to shifting priorities and seasonal peaks.

Honeywell Voice allows for flexible labor

assignments — which translate into more

cost-effective allocation of resources, dynamic

inventory adjustments and drastically reduced

training times.

WHITE PAPER

DISTRIBUTION CENTERS

Optimizing Your Warehouse with Voice

SMART MAINTENANCE AND INSPECTION

Historically, preventative maintenance and inspection activities were

performed and documented manually, often with little structure to

routines or consideration to equipment lockouts. These imprecise

methods are problematic for many reasons:

• Susceptible to inaccurate documentation

• Difficulty in evaluating the performance of M&I teams and staff

• Inefficient means of validating the correct service task or segment

• Potential for accidental misconfiguration or time wasted due to

conflicting specifications

And in today’s highly regulated, uptime-driven environments, these

traditional methods are no longer enough. Honeywell Voice serves as

a process adherence tool in M&I environments, adding structure and

intelligence to M&I processes via:

• Increased productivity and efficiency through linear workflow

organization

• Minimal lockout and downtime due to smart service planning

• Improved accuracy and quality from process consistency and

uniformity

• QR-based validation for segment/operator service task initiation

• Network integration for accurate reporting and near real-time

data transmission

Regardless of the skill levels of your M&I staff, voice-guided workflows

can help to ensure accountability and process uniformity in individual

facilities and across the enterprise. Of course, safety, ergonomic and

worker-friendly benefits are also applicable to M&I functions.

BUILT TO LAST

Our ruggedized, durable Honeywell Voice hardware is designed to

perform in the most demanding environments, from cold storage

warehouses to hot receiving and unloading areas. When considering the

total cost of ownership of a voice solution, keep in mind that many legacy

Honeywell Voice headsets have been used in similar environments for

more than two decades.

So if you’re ready to take the next steps in productivity, accuracy and

hands-free performance, Honeywell Voice is designed to seamlessly

integrate and scale with your business needs.

Honeywell Voice delivers up to 99.9 percent accuracy with significant productivity gains.

4140 ON THE MOVE 2019

The Mobility Edge common platform is

composed of:

• Common SOM (System On Module), which

includes the CPU, memory, WWAN (in

selected devices), WLAN, Bluetooth®,

near-field communication (NFC) and

Zigbee (in selected devices)

• Common operating system image with

support for multiple

generations of

Android, from Android

O through Android R

• Common software

ecosystem that

includes not just

Honeywell software,

but also Honeywell-

approved ISVs

(independent software

vendors)

Together, these common

elements minimize your company’s cost, effort

and risk. They accelerate your time-to-value so

you can start deploying devices into the hands

of your mobile workers much faster. And they

maximize your ROI by extending the lifecycle of

your devices. By providing a unified hardware

and software platform with an agile approach,

we can bring you more secure and reliable

solutions across your operation.

ACCELERATE DEPLOYMENTS

According to VDC Research1, the average cost

for IT staff to deploy a single device is $700.

In Honeywell’s view, this is unacceptable.

We have the solution to slow, labor-intensive

implementations: rapid deployment with

Mobility Edge.

With the common platform offered by Mobility

Edge, you can validate all your mobile devices,

use cases and software once, and then deploy

them across several devices in multiple form

factors — faster, easier, and at lower cost.

For example, if you are a retailer, you may have

multiple devices that are optimized for different

environments such as the front of the store or

a back room, and others for the distribution or

fulfillment center. With Mobility Edge, all these

devices can be on the same hardware and software core platform. Your

one-time investment in setup, deployment and provisioning is reusable

across all devices.

OPTIMIZE BUSINESS PERFORMANCE

Consider the cost of a single device not being available for use during a

shift. What about over the course of a year?

According to IDC2, just one instance of device failure or unavailability

per shift multiplied across a year can cost you $20,000 in annual

support and productivity loss per mobile worker.

With Operational Intelligence, which is included in the Mobility

Edge unified platform, Honeywell can help you avoid the high cost

of an unavailable device and maximize the value of your device

investment.

Operational Intelligence — A vendor-independent asset

management solution that helps you track, manage, standardize

and optimize all your mobile devices, across all your locations. The

platform delivers results that have previously been unattainable:

• Reduce wasteful “no fault found” returns

• Right-size your spare pool inventory

• Right-place your assets

• Consolidate RMA processes into one efficient system

• Verify adherence to RMA vendor contracts

Many organizations today have

disparate devices in multiple form

factors for many uses, a myriad of

applications for different tasks, and complex IT

infrastructures — all of which are difficult and

costly to maintain. These mobile solutions are

built on different technology platforms that

force companies into siloed provisioning and

application support.

IT’S A TECHNOLOGY MINEFIELD

THAT NEEDS FIXING.

Honeywell’s Mobility Edge™ delivers an

innovative solution to these challenges.

Mobility Edge is based upon extensive research

gathered from Honeywell’s global community

of customers from a range of technologies.

Honeywell recognized that businesses wanted

a unified hardware and software platform

for all form factors — one that allowed for

rapid deployments, robust performance and

adaptability to changing needs.

We completely rethought our approach to

meeting the challenges of supporting a mobile

workforce, and Mobility Edge was the answer.

This unified, dynamic platform for mobile

computing is designed to:

• Accelerate deployments

• Optimize business performance

• Extend lifecycles

• Strengthen security

Mobility Edge offers an integrated, repeatable,

scalable approach to device management that

is based on a common hardware and software

platform. Designed for Android™, it delivers a

unified platform on which all software solutions

are based. Businesses can develop and deploy

faster while reducing development costs.

STREAMLINE DEVICE MANAGEMENT

STREAMLINED E V I C E M A N A G E M E N T

4342 ON THE MOVE 2019

FOOTNOTES

1. VDC Research. New Data Finds Poor Enterprise Mobility Connectivity and Performance Costs Companies $20,000 Per Year, Per Mobile Worker, December 6, 2018.

2. IDC. The Business Value of Optimized Device Deployment, July 2018.

3. McCarthy, Niall. The Average Cost Of A Data Breach Is Highest In The U.S. [Infographic], Forbes, July 13, 2018.

YOUR VOICE NOW SPEAKS BUSINESS.

A Voice-guided workflow that integrates with leading ERP software systems is now within reach. Learn more at www.honeywellaidc.com/vocollect.

© 2019 Honeywell. All rights reserved.

ENSURE DEVICE COMPATIBILITY

Shorter device lifecycles cause frustration for IT departments with

adverse impacts on productivity, security and ROI.

Mobility Edge is Honeywell’s answer to the need to extend the life of

your mobile devices — and get full return on your solution investment.

By investing in a new Honeywell device this year, you can benefit from at

least six years of useful life, through 2025. Here is how we do it:

Security support through multiple versions of Android (O to R) — We have

collaborated closely with Google on their Android mobile OS, and with

Qualcomm® on their mobile device chipset, to provide a guarantee of

compatibility and support for Mobility Edge through Android R. This is

the longest mobile device lifecycle in the industry.

STRENGTHEN SECURITY

We live in a time where security breaches are a constant threat to

business. In 2018, according to IBM3, the average cost of a data

breach was $3.8 million — but it can easily be much more than that.

Just a few years ago, one large national U.S. retailer experienced

a security breach that exposed the sensitive data of millions of

consumers. Their costs in IT, legal, remediation and related expenses

exceeded $300 million.

Honeywell has a deep institutional and cultural focus on security

across multiple domains. We invest more than $50 million annually in

cybersecurity and employ over 300 dedicated security professionals

who are focused on protecting our customers.

We design security into our products, policies

and processes. The best way to ensure that

you have a secure device is to make sure that

you are using the most recent version of the

operating system and up-to-date security

patches. We provide a regular security patch

cadence for Mobility Edge devices of at least

every 90 days, and often as frequently as

every 30 days.

COMMITTED TO PLATFORM LONGEVITY

Honeywell is deeply committed to the

longevity and quality of the Mobility Edge

platform. Last year, we launched the Dolphin™

CT40, Dolphin CT60, Dolphin CN80 and Thor™

VM1A devices, which all run on Mobility Edge.

Thus far in 2019, we have released the

Dolphin CK65, and you can expect to see the

Mobility Edge family of devices continue to

grow year after year.

44 ON THE MOVE 2019

Honeywell Intelligrated 7901 Innovation Way

Mason, OH 45040

+1 866.936.7300

Information: info@Intelligrated.com

Web: www.intelligrated.com

youtube.com/c/HoneywellIntelligrated @Intelligrated facebook.com/IntelligratedOTMP | SUMMER 2019© 2019 Honeywell International Inc.

The Connected Distribution CenterThe pace of change in modern commerce is putting tremendous pressure

on fulfillment operations. To stay competitive and protect profits, companies

need solutions that help them achieve maximum throughput, day-to-day

flexibility, future-proof scalability and intelligence to make informed decisions.

The Connected Distribution Center helps companies make the digital

transformation necessary to increase reliability, improve utilization and

maximize productivity through:

• Intelligent, data-driven, high-speed execution

• Automated, adaptable processes for machines and workers

• Optimized utilization with the ability to seamlessly adapt and expand

• Insights and predictive analytics, from sensors to the cloud

About Honeywell IntelligratedHoneywell Intelligrated is a leading North American-based, single-source

provider of automated material handling solutions and intelligent software

that drive fulfillment productivity for retailers, manufacturers and logistics

providers around the world. Through a broad portfolio of automation

equipment, warehouse execution system software, services and support,

our solutions give businesses a competitive edge in increasingly complex

commerce and fulfillment environments.

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