unleash the power of prediction with ropa+

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Wheaton College (MA) Whitworth University Widener University Wilkes University Williams College Worcester Polytechnic Institute Worcester State College Wright State University Xavier University Yeshiva University Youngstown State University Unleash the Power of Prediction With ROPA+ Jim Kadamus – Vice President Ted Kail – Senior Director February 2014

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With today's capital and operating budget pressures, effectively communicating past success is important, but to continue to thrive, you must be able to look into the future. What if you had the tools to... Forecast life cycles, capital needs, and facilities risks? Create operational and investment goals and continually track performance? Re-balance your facility strategy and make mid-course corrections to become a "Best in Class" performer? To give you these tools, Sightlines proudly introduces the next evolution of our facilities benchmarking and analysis service: ROPA+

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Page 1: Unleash the Power of Prediction with ROPA+

Wheaton College (MA)Whitworth University

Widener UniversityWilkes UniversityWilliams College

Worcester Polytechnic InstituteWorcester State College

Wright State UniversityXavier University

Yeshiva UniversityYoungstown State University

Unleash the Power of Prediction With ROPA+

Jim Kadamus – Vice PresidentTed Kail – Senior Director

February 2014

Page 2: Unleash the Power of Prediction with ROPA+

Today’s Agenda

The Sightlines Story & What’s New

ROPA + Overview – Discovery, Prediction, Performance

ROPA+ Prediction & Performance Examples

Sightlines’ New Member Portal

Questions & Discussion

2

Page 3: Unleash the Power of Prediction with ROPA+

The Sightlines Story

2000

Founded in 2000 with 6 Institutions and 3 Employees

Return on Physical Assets (ROPAsm)

Founded in 2000 with 6 Institutions and 3 Employees

Return on Physical Assets (ROPAsm)

Launch Integrated Capital Planning

Services

Launch Integrated Capital Planning

Services

Acquisition of Pacific Partners Consulting Group (PPCG) –

Capital Renewal Service

Acquisition of Pacific Partners Consulting Group (PPCG) –

Capital Renewal Service

New Member Website

New Member Website

Introduction of ROPA+• Discovery• Prediction• Performance

Introduction of ROPA+• Discovery• Prediction• Performance

Launch of GoGreenServices &

Partnership with CACP

Launch of GoGreenServices &

Partnership with CACP Database of 1

Billion GSFDatabase of 1

Billion GSF

2004 2008 2012 2014

Serving the Nation’s Leading Institutions:• 19 of the Top 25 Colleges*• 17 of the Top 25 Universities*• Flagship Public Universities in 32 States

Sightlines is proud to announce that:• 450 colleges, universities and K-12 institutions are Sightlines

clients including over 300 ROPA members.• 93% of ROPA members renewed in 2013• 57 institutions became Sightlines members in 2013

Sightlines is proud to announce that:• 450 colleges, universities and K-12 institutions are Sightlines

clients including over 300 ROPA members.• 93% of ROPA members renewed in 2013• 57 institutions became Sightlines members in 2013

* U.S. News 2014 Rankings

3

Page 4: Unleash the Power of Prediction with ROPA+

Discovery Provides Vocabulary & BenchmarkingThe Return on Physical Assets – ROPASM

Asset Value Change

The annual investment needed to ensure buildings will properly perform and reach their useful life “Keep-Up Costs”

AnnualStewardship

The accumulated backlog of repair /modernization needs and the definition of resource capacity to correct them “Catch-Up Costs”

Asset Reinvestment

The effectiveness of the facilities operating budget, staffing, supervision, and energy management

OperationalEffectiveness

The measure of service process, the maintenance quality of space and systems, and the customers opinion of service delivery

Service

Operations Success

4

Page 5: Unleash the Power of Prediction with ROPA+

Discovery Presents the Campus Story

Annual Stewardship FallsFailures & operational demands increaseCustomer Satisfaction decreasesBacklog of need increases

Increasing Annual StewardshipDecreasing operational costsIncreased customer satisfactionBacklog declines

5

Page 6: Unleash the Power of Prediction with ROPA+

Significant Pressures Facing Higher Education

Decrease in State Budgets

Desire to keep tuition stable

Increasing student/faculty expectations

Become more transparent and accountable

Increasing deferred maintenance with limited capital & operational resources

Building age demographics

6

Page 7: Unleash the Power of Prediction with ROPA+

0

20,000,000

40,000,000

60,000,000

80,000,000

100,000,000

120,000,000

140,000,000

Gro

ss S

quar

e Fe

et

Higher Education Constructed Space - 1.3 Billion GSF(GSF built from 1880 to present)

Thought Leadership in Higher Education

How does this impact current and future capital investment needs and influence operational performance?

7

Page 8: Unleash the Power of Prediction with ROPA+

Phas

e 1:

Dis

cove

ry Base Data Trends &

Benchmarking Vocabulary Facility

Relationships

Phas

e 2:

Pr

edic

tion

Phas

e 2:

Pr

edic

tion

Predicting Capital Needs

Understanding Facility Risk

Identify Future Operating Targets

Phas

e 3:

Pe

rfor

man

cePh

ase

3:

Perf

orm

ance

Track Performance vs. “Best In Class” institutions

Highlight progress towards set goals

Introducing the Phases of ROPA+

Discovery Annual Updated

Prediction Annual Updated

8

Page 9: Unleash the Power of Prediction with ROPA+

Releasing the Power of the Sightlines Database

9

Life Cycle Data on 220 Campuses

“Making Prediction Possible”

• Life cycle data for 15 sub-systems on over 300 million GSF

• Building type and sub-system project costs on over 5,000 buildings

1.3 Billion GSF of Higher Education

Facility Information“Measuring Performance Over

Time”

• Operating Budget Costs• Planned Maintenance• Staffing Levels• Work Order Data• Age Profiles• Energy Cost/Consumption• Capital Projects

Page 10: Unleash the Power of Prediction with ROPA+

$0

$10

$20

$30

$40

$50

$60

$70

$80

Act

ual I

nves

tmen

t (M

illio

ns)

Current Investments vs. Future Needs

Annual Stewardship Asset Reinvestment

High RiskMedium RiskLow Risk

ROPA+Predicting Future Capital Needs

Releasing the Power of Prediction

Value: Risk profile of future capital

investment needs Capital Execution strategy on the

timing of investments

10

Life Cycle Data on 220 Campuses

“Making Prediction Possible”

• Life cycle data for 15 sub-systems on over 300 million GSF

• Building type and sub-system project costs on over 5,000 buildings

Page 11: Unleash the Power of Prediction with ROPA+

Releasing the Power of Performance

-100%

-50%

0%

50%

100%

150%

200%

250%

300%

350%

400%

$0.00 $0.50 $1.00 $1.50

3 Ye

ar %

Cha

nge

$/GSF

Planned Maintenance Database

Best In Class Institutions

My Campus

1.3 Billion GSF of Higher Education

Facility Information“Measuring Performance Over

Time”

• Operating Budget Costs• Planned Maintenance• Staffing Levels• Work Order Data• Age Profiles• Energy Cost/Consumption• Capital Projects

Value: Identification of Best in Class

Institutions Track performance vs. future goals

instead of historic trends

11

Page 12: Unleash the Power of Prediction with ROPA+

ROPA+Prediction Examples

Page 13: Unleash the Power of Prediction with ROPA+

Backlog

Deferred Maintenance

ROPA+ Prediction: Changing the Conversation

13

50%50%

Backlog/DM Renewal/Life Cycle NeedsRenewal/Life Cycle

Needs

Presenting the Complete Story

Page 14: Unleash the Power of Prediction with ROPA+

Why Backlog Doesn’t Tell the Full Story

$125M

$0

$20

$40

$60

$80

$100

$120

$140

2006 Backlog

Tota

l Dol

lars

($ in

Mill

ions

)

2006 Backlog

$125M

$0

$20

$40

$60

$80

$100

$120

$140

7 Year Capital Investment

Tota

l Dol

lars

($ in

Mill

ions

)

Total 7 Year Capital Investment

$130M

$0

$20

$40

$60

$80

$100

$120

$140

2013 Backlog

Tota

l Dol

lars

($ in

Mill

ions

)

2013 Backlog

14

Page 15: Unleash the Power of Prediction with ROPA+

$0

$50,000,000

$100,000,000

$150,000,000

$200,000,000

$250,000,000

$300,000,000

2006 InitialBacklog

2007 2008 2009 2010 2011 2012 2013 TotalBacklog if

NoInvestment

Difference CurrentBacklog

2013

Tota

l Dol

lars

Comparing 2006 Backlog With the 2013 Backlog

15

ROPA+ Prediction: Presenting the Complete Picture

Investment Impact

Page 16: Unleash the Power of Prediction with ROPA+

ROPA+ Prediction: Highlights Risk

$228

$-

$50

$100

$150

$200

$250

Asset ReinvestmentBacklog

Tota

l Dol

lars

(Mill

ions

)

$88

$39

$102

$0

$50

$100

$150

$200

$250

Total 10 Year Need

Tota

l Dol

lars

(Mill

ions

)

Discovery(Asset Reinvestment)

Discovery(Asset Reinvestment)

Prediction(Capital Risk)

Requires additional data above the current Discovery process

16

Page 17: Unleash the Power of Prediction with ROPA+

ROPA+ Prediction: Identifies an Execution Strategy

$228

$-

$50

$100

$150

$200

$250

Asset ReinvestmentBacklog

Tota

l Dol

lars

(Mill

ions

)

$88

$39

$102

$0

$50

$100

$150

$200

$250

Total 10 Year Need

Tota

l Dol

lars

(Mill

ions

)

Prediction(Capital Risk)

Requires additional data above the current Discovery process

17

$0

$5

$10

$15

$20

$25

$30

Tota

l Dol

lars

(Mill

ions

)

Prediction (10 Year Capital Risk)

Discovery(Asset Reinvestment)

Discovery(Asset Reinvestment)

Page 18: Unleash the Power of Prediction with ROPA+

ROPA+ Prediction: Needs vs. Investment Capacity

$0

$5

$10

$15

$20

$25

$30

Tota

l Dol

lars

(Mill

ions

)

10 Year Total Capital Need by Year

$88

$150

$39

$102

$0

$50

$100

$150

$200

$250

Total 10 YearNeed

ProjectedInvestmentCapacity

Tota

l Dol

lars

(Mill

ions

)

10 Year Total Capital Need & Capacity

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Page 19: Unleash the Power of Prediction with ROPA+

ROPA+ Prediction: Scenario #1 – Fixed Funding Approach

$0

$5

$10

$15

$20

$25

$30

Tota

l Dol

lars

(Mill

ions

)

10 Year Total Capital Need by Year

19

$88

$150

$39

$102

$0

$50

$100

$150

$200

$250

Total 10 YearNeed

ProjectedInvestmentCapacity

Tota

l Dol

lars

(Mill

ions

)

10 Year Total Capital Need & Capacity

Page 20: Unleash the Power of Prediction with ROPA+

ROPA+ Prediction: Scenario #2 - Shifting Investment Mix

$0

$5

$10

$15

$20

$25

$30

Tota

l Dol

lars

(Mill

ions

)

10 Year Total Capital Need by Year

20

$88

$150

$39

$102

$0

$50

$100

$150

$200

$250

Total 10 YearNeed

ProjectedInvestmentCapacity

Tota

l Dol

lars

(Mill

ions

)

10 Year Total Capital Need & Capacity

Page 21: Unleash the Power of Prediction with ROPA+

$88

$150

$39

$102

$0

$50

$100

$150

$200

$250

Total 10 YearNeed

ProjectedInvestmentCapacity

Tota

l Dol

lars

(Mill

ions

)

10 Year Total Capital Need & Capacity

$0

$5

$10

$15

$20

$25

$30

Tota

l Dol

lars

(Mill

ions

)

10 Year Total Capital Need by Year

21

ROPA+ Prediction: Scenario #3 – Capital Campaign/Bond

Page 22: Unleash the Power of Prediction with ROPA+

Key Takeaways – Value of Prediction

Capital Planning tool to predict capital investment levels and understanding future risk

Provides an execution strategy for capital investment funding at your campus

Highlights the impact of various investment scenarios over the next 10 years

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Page 23: Unleash the Power of Prediction with ROPA+

ROPA+Performance Examples

Page 24: Unleash the Power of Prediction with ROPA+

ROPA+ Performance: Tracking Progress & Identifying Goals

24

Track Performance

Discuss Future Goals & Areas of

Focus

Set Targets to Achieve Goals

Identify Best in Class Institutions

Page 25: Unleash the Power of Prediction with ROPA+

Planned Maintenance – Historic Analysis

$0.00

$0.05

$0.10

$0.15

$0.20

$0.25

$0.30

$0.35

$0.40

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

$ pe

r GSF

Planned Maintenance

Planned Maintenance

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Page 26: Unleash the Power of Prediction with ROPA+

Scatter plot is normalized for regional costs

-100%

-50%

0%

50%

100%

150%

200%

250%

300%

350%

400%

$0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40

3 Ye

ar %

Cha

nge

$/GSF

Sightlines Planned Maintenance Database

ROPA+ Planned Maintenance – Best in Class

Best in Class Institutions

My Campus

Peer Institutions

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Page 27: Unleash the Power of Prediction with ROPA+

Scatter plot is normalized for regional costs

-100%

-50%

0%

50%

100%

150%

200%

250%

300%

350%

400%

$0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40

3 Ye

ar %

Cha

nge

$/GSF

Sightlines Planned Maintenance Database

ROPA+ Planned Maintenance – Best in Class

Best in Class Institutions

My Campus

Peer Institutions

Best in Class Target

27

Page 28: Unleash the Power of Prediction with ROPA+

Scatter plot is normalized for regional costs

-100%

-50%

0%

50%

100%

150%

200%

250%

300%

350%

400%

$0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40

3 Ye

ar %

Cha

nge

$/GSF

Sightlines Planned Maintenance Database

ROPA+ Planned Maintenance – Best in Class

Best in Class Institutions

My Campus

Peer Institutions

2014 Target – Reach Peer Institutions

28

Page 29: Unleash the Power of Prediction with ROPA+

Scatter plot is normalized for regional costs

-100%

-50%

0%

50%

100%

150%

200%

250%

300%

350%

400%

$0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40

3 Ye

ar %

Cha

nge

$/GSF

Sightlines Planned Maintenance Database

ROPA+ Planned Maintenance – Best in Class

Best in Class Institutions

My Campus

Peer Institutions

2014 Target – Reach Peer Institutions

2015 Target

29

Page 30: Unleash the Power of Prediction with ROPA+

Scatter plot is normalized for regional costs

-100%

-50%

0%

50%

100%

150%

200%

250%

300%

350%

400%

$0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40

3 Ye

ar %

Cha

nge

$/GSF

Sightlines Planned Maintenance Database

ROPA+ Planned Maintenance – Best in Class

Best in Class Institutions

My Campus

Peer Institutions

2014 Target – Reach Peer Institutions

2015 Target

30

Page 31: Unleash the Power of Prediction with ROPA+

Scatter plot is normalized for regional costs

-100%

-50%

0%

50%

100%

150%

200%

250%

300%

350%

400%

$0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40

3 Ye

ar %

Cha

nge

$/GSF

Sightlines Planned Maintenance Database

ROPA+ Planned Maintenance – Best in Class

Best in Class Institutions

My Campus

Peer Institutions

2014 Target – Reach Peer Institutions

2015 Target

2016 Target

31

Page 32: Unleash the Power of Prediction with ROPA+

Key Takeaways – Value of Performance

Highlight Best in Class institutions to help inform future goals

Measure performance vs. goals instead of historic trends

Process to identify future goals in order to track and report performance

Integrate performance dashboards with Sightlines’ New Member Portal

32

Page 33: Unleash the Power of Prediction with ROPA+

Sightlines’ New Member Portal

Page 34: Unleash the Power of Prediction with ROPA+

Sightlines’ New Member PortalIt’s time to get more from your data

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More SupportInformed with live notification to your data

More AccessCreate customizeddashboard featuring the metrics most important to youSeamlessly benchmark against 300 member institutions

More ContextMy Story feature presents Sightlines key findings as an easy to digest narrative

Page 35: Unleash the Power of Prediction with ROPA+

ROPA+ Members Get Even More…More control than ever before

35

More ForesightLeverage predictive analytics to anticipate facilities’ lifecycles and accurately track performance

More DataGo deeper for an even more detailed story, drilling down into highly granular datasets and measuring progress toward key goals

More CustomizationBuild and customize your own benchmarks

Page 36: Unleash the Power of Prediction with ROPA+

Changing the Conversation with ROPA+

PredictionCapital Planning tool to predict capital investment levels and understanding future riskProvides an execution strategy for capital investment funding at your campusHighlights the impact of various investment scenarios over the next 10 years

PerformanceProcess to identify future goals in order to track progressMeasure performance vs. goals instead of historic trendsIdentification of Best in Class institutions

New Member PortalMore customization with building your own benchmarksMore data with drilling into the details behind your analysisMore context with the campus story highlighting the key points from the ROPA+ analysis

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Page 37: Unleash the Power of Prediction with ROPA+

Questions & Discussion

For more information regarding ROPA+ please contact your regional account executive or you can reach us at 203-682-4950 [email protected]