unlock the power of free apps: top 10 free apps on appexchange - dreamforce 2012 - 9/18

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There are over 500 free apps on AppExchange. Not sure which ones are right for your business? Join us for this fast-paced session to learn about the top 10 free apps and how they can immediately add value to your business.


  • 1. Unlock the Power of Free AppsTop Ten Free Apps on the AppExchangeRyan Ellis, salesforce.com, Senior Director, Product ManagementGarry Polmateer, Red Argyle, Managing Partner

2. Safe harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward- looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include but are not limited to risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non- salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2012. This documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements. 3. All new design for easy access Optimized for mobile for a great experience at work, home or on-the-go New organization by category, industry and collection for easier discovery of apps All managed packages dont count against your system limits 4. Salesforce Labs 250+ FREE apps built by salesforce.com employees Range from simple utilities to full vertical solutions Installed by tens of thousands of customers Community projects, not officially supported salesforce.com products 5. Salesforce Adoption DashboardsMake sure your company is getting the most out ofSalesforce with this great, simple dashboard. Track user login history and trends Drive adoption of key Salesforce features Easy to install and customize For use with Professional Edition and above 6. Graphics PackLibrary of hundreds of images/icons that can be used whencustomizing Salesforce tabs, formulas and visualforcepages. Includes 16x16 and 32x32 pixel images Broad variety of options from animals to sports to finance Images are free or free with attribution For use with Professional Edition and above 7. Mass Update And Mass Edit From List ViewSave time by allowing admins and/or standard users tomass update selected records from any filter view or relatedlist. Works with most standard Salesforce objects out-of-the-box Can easily extend to work with any custom object Modify records using multi-line editor For use with Enterprise Edition and above 8. Cloud Swarm 3Automatically follow leads, opportunities and cases inChatter based upon rules. Managers can auto-follow their direct reports records Auto-follow leads based upon rating, status, source or industry Auto-follow based upon custom trigger text (e.g. !ALLFOLLOW) For use with Group Edition and above 9. Action Plans Save time and improve productivity by encapsulating best practices into reusable task templates. Create greater consistency in sales follow-up Works on accounts, contacts, opportunities and leads Pre-assign to a specific individual or assign to the running user For use with Enterprise Edition and above 10. Garry PolmateerManaging Partner, Red ArgyleSalesforce MVP@DarthGarry 11. Field Trip Qandor released several org productivity apps, notably Field Trip. Field Trip helps you know which fields are in use and how much they are populated. Create custom Trips to analyse objects or filtered data sets Produces comprehensive report of # of records, # of times a field is populated, and % of the time that it is populated Great tool for Admins to remove unneeded fields 12. DupeCatcherThe Core Mission of Symphonic Source, the maker ofDupeCatcher is to guarantee data quality. Create custom dupe filters and what constitutes a dupe Define duplication behaviors (block insert, allow insert & merge) Analysis tools to help with reviewing current data 13. Jitterbit Data LoaderThe Jitterbit Data Loader builds upon the Data Loader APIand adds many options & front end enhancements Create scheduled data operations (Create, Update, Delete, Export) Connect with a number of endpoints (File, FTP Server, SQL Server) Robust Error Handling Community Supported through GetSatisfaction 14. Timba SurveysTimba Surveys integrate the need for surveys and yourSalesforce data Easy to use survey create wizard to get started 100% Native Salesforce application. Surveys are presented viaforce.com sites Responses are stored in Salesforce Use Salesforce Reporting Engine to analyse responses 15. Grid Buddy FreeAppBuddy saw a need to make Salesforce easier to use.Enter Grid Buddy! Create up to 3 custom data grids which will enable rapid data entry Grid Wizard makes it easy, no code necessary Create, Edit, and Save multple records together 16. Ryan EllisGarry Polmateer Senior Director, Managing Partner,Product Management, Red Argyle salesforce.com @DarthGarry