unlocking the value of delivering services event – monday 18th march 2013 – symantec exsp

ExSP - Symantec Service Provider Program

ExSP Channel Sales Manager – EMEA Adele Knox-Roberts

1Unlocking the Value of Delivering Services March 2013

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Reseller/Service Provider

Customer

Distributor/FulfillmentPartner

Distributor

Customer

Reseller

Customer

Reseller/Service Provider

Distributor/Service Provider

Customer On-Premise Resell

Service ProviderOn-Premise Managed/Hosted

Off-Premise Managed &

Cloud

Providing customers with choice

Unlocking the Value of Delivering Services March 2013

Perpetual ExSP

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Introducing Symantec ExSP

Managed Service Provider

Hosting Service Provider

Software Service Provider

Application Service Provider

Internet Service Provider

Telecoms Service Provider

Network Service Provider

Hosted and/or On premise License

X Service Provider

Unlocking the Value of Delivering Services March 2013 33333

ExSP - Flexible, Convenient Licensing Designed Specifically for Service Providers• Monthly subscription licensing model• Pay only for software used• No upfront fees—payments are made quarterly (in arrears)• Access to the latest software versions available under

maintenance/support• Volume Discounts• Licenses are bundled with Essential support


• Service Provider owns the license• No more renewals• Predictable OPEX• No upfront fees - Pay after use• Add or remove users on demand

ExSP Program Highlights


• Unlimited use license key• Same products, new key – no uninstall

required• Licenses are bundled with essential

support• Access to the latest software

License Features


Symantec Investments

• Symantec Partner Management Console

• Remote Management and Monitoring

• Platform


Symantec Partner Management Console (PMC)

Simple, Web-based portal for customer management:• Add or remove customers• Commission trials and subscriptions • View the status of customers’ trials • Support, monitor and manage accounts• Sign up in minutes with immediate access to services.


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Home Dashboard


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Customer Portal


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Customer Portal – installing product


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Reports – utilization and billing


The Role of the Service Provider (SP)

End Users/SMB’sEnd Users/SMB’s(SEP, BESR, BE)


Program Bands and Pricing• Banding Structure: Band determined by points per quarter

• Pricing Formula

– Equivalent Rewards Product license + 3 years of Essential Support divided by 3 = Annual Subscription Price

• Pricing Models:

– Quarter to Quarter- No minimum commitment. Band determined by usage per quarter

– Fixed Band- Requires annual revenue commit

Band Levels Minimum Point s Per

QuarterBand A 1 119,999‐Band B 120,000 249,999‐Band C 250,000 499,999‐Band D 500,000 999,999‐Band E ≥ 1,000,000


Price Band Effective for usage prior

to April 1, 2013 Effective for usage starting

April 1, 2013

Min. Point (Qtr) Min. Point (Qtr)

Band A 1 - 119,000 1 – 1,999

Band B 120,000 - 249,999 2,000 – 14,999

Band C 250,000-499,999 15,000 - 47,999

Band D 500,000 – 999,999 48,000 - 209,999

Band E 1,000,000+ 210,000+

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Products• Sampling of product list

– Enterprise Vault (EV)

– SEP SBE 2013

– Backup Exec

– Backup Exec .cloud

– Netbackup

– Bindview Policy Manager

– Brightmail

– Enterprise Security Manager (ESM)

– Symantec Mail Security (SMS)

– Backup Exec System Recovery

– PGP


ExSP Today

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35 Fulfilment Partners

Quarter to Quarter Pricing Model1. No minimum commitment or2. Fixed Band / annual revenue commit

600 Service Providers

22 EMEA Countries


Market Leading Solutions

Expand your managed services to

include Symantec, the #1 trusted

solution for security and backup

Management Solutions

Simplify solution deployment and

management with the support and ease

of Symantec MSP integration

Monthly Subscription

Save more by standardising on Symantec; Pay-as

you-grow pricing and dedicated partner

support for any technical inquiries

Why Symantec ?

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Symantec Software and Cloud SolutionsDesigned for Managed Services Providers


How To Enrol


Service Provider Tools Available Today

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• Dedicated ExSP Website– Videos on ExSP

– ExSP Cheatsheets

– Product Info & Trailware

– HTML Mailers

• New MSP page– Case Studies

– RMM information

• Enablement– CloudSmart

– Reseller Business Case Builder

– Virtual Training


Useful Links - External

PartnerNet– Partner Licensing Program landing page

https://partnernet.symantec.com/Partnercontent/Licensing/LicensingPrograms.jsp

– ExSP landing page www.emea.symantec.com/exsp– From here partners can see the program guide, reporting template, presentation

and data sheet.– Partner Management Console (PMC) overview video available here -

http://www.symantec.com/partners/popup.jsp?popupid=video-13A01042.

www.symantec.com– Partner Licensing Program landing page

http://www.symantec.com/en/uk/partners/index.jsp– ExSP landing page -www.emea.symantec.com/exsp


Thank you!

Copyright © 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.

Thank you!


Adele [email protected]

unlocking the value of delivering services event – monday 18th march 2013 – symantec exsp

Documents

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