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2013年5月16日星期四
HUAWEI TECHNOLOGIES CO., LTD.
enterprise.huawei.com
Huawei UC&C Unrestrained
collaboration
with
consistent
experience
Huawei UC&C Solution
UC&C Market Trends
Huawei UC&C Industry Position
1
2
3
Huawei UC&C Commercial Value 4
Why Cooperate with Huawei? 5
Content
Communications Collaboration
Telephony
Voice Mail
Audio Conferencing
Unified Messaging
Video Conferencing
Web Conferencing
Instant Messaging
Presence
UC
UCC
Team/shared workspaces
Wikis, blogs, filtering
Social software and
analytics
Expert location and context-
aware applications
Collaborative/real-time
authoring
Other collaboration tools
UC&C Industry Definitions
A Technology Framework for Enterprise Unified Communications, Gartner,
15 March 2012
UC&C Defined:
“The integration of Video,
Audio, Data and business
process flow etc.. technologies
to enhance people to people,
people to things and things to
things cooperation”
Mobile
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 3
The Evolution Of Enterprise Communications
Unified
Communications Unified Communications
and Collaboration
Unified Communications Platform
WI-FI/3G
Mobile client Telepresence Mobile OA
WI-FI/3G
Unified Communications and
Collaboration Platform
CEBP
IP-PBX
Voice over IP
Voice
PBX / IP PBX
Voice, Meeting, Data,
Instant Message, Group,
Presence, Enterprise Telephone
Directory, Unified Management,
Mobility, Video Conferencing
SNS
Social Media
Team Space
Telepresence
CEBP
OA
ERP, CRM
Integration
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 4
Enterprise Communication Trends:All IP, Mobility, Video, Cloud
Smart Phone, Pad, Soft Client
BYOD
Anywhere, Any Time, Real Experience
Smart
Mobility
Video
Audio/Video/Data Cooperation, Unified Scheduling, Unified Conference Management
Unification
Convergence
IP Telephony, SIP
TCO
All IP
IP
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 5
All IP – Towards IP and SIP
62% of enterprise communications are over IP.
60% of remaining enterprises are moving to IP
IP Popularization
Global Enterprises moving from TDM to IPT UC terminals fast deployment
SIP Popularization
Fortune 500 findings:
SIP trunking can cut costs by
30%~70%
Integration of IT and CT technologies
IP technology used in enterprise voice, video, email, file
transfer, web pages and IT applications
SIP Trunking: open, easy interoperability; replacing
TDM as default enterprise communication standard
IP Extensions TDM Extensions
61M
47M 52M 54M 56M
59M 62M 64M 65M
2008 2009 2010 2011 2012 2013 2014 2015 2016
75% 70% 67% 65%
61% 57% 52% 48% 43%
25% 30% 33% 35% 39% 43% 48% 52% 57%
Widely penetration of IM, Webchat, Weblog etc..
Staff are eagerly expecting UC applications
12% 13% 20%
29% 35%
0%
10%
20%
30%
40%
2011 2012 2013 2014 2015
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 6
Video – HD, Convergent Conferencing
TDM SD Video
1990 2000 2007 2009 2011 2013
Image 4CIF
H.263+
H.239
Transmission IP Network
H.323
Image CIF
H.261/H.263
Transmission E1/T1
H.320
Image 720P, 1080P
H.264
BFCP
Transmission IP network
SIP
Panoramic video
H.265, low bandwidth
Software based platform
Intelligent control & management
UC, Collaboration 、Integration
IP SD Video
IP HD Video
Convergent Conference Panoramic Video
40%
of enterprises
will choose HD video
conference
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 7
Mobility – Post-PC Era
Fixed (Windows, MAC OS) Mobile (Android, iOS) . . . . . . . . . . . . . . .
IP Phone PC Pad Smart Phone
US
75%
1,500,000+ Android & iOS
terminals activated every day
150,000,000 iPads shipped
BYOD at 30%, increasing to 90% in 2015
Percentage of Road Warriors
Asia
30%
WEU
50%
Laptop
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 8
Convergence-Simple Deployment, Enhanced Abilities
Audio
Sim
plify
Dep
loym
en
t
Audio or Video or Web
System Isolation System
Interconnection
Unified
Management
Independent
Management
En
ha
nc
ed
Ab
ilities
Audio + Video + Web
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 9
Challenges in Enterprise Communication
Unified Communication
and
Collaboration
Shifting seamlessly from TDM to IP
Ubiquitous video communications
Secure, efficient mobile collaboration
Multiple devices, ways to join a conference
Huawei UC&C Solution
UC&C Market Trends
Huawei UC&C Industry Position
1
2
3
Huawei UC&C Commercial Value 4
Why Cooperate with Huawei? 5
Content
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 11
Rapid and Steady Growth
2009 2010 2011 2012
$212M
$525M
$950M
$790M*
2010 2012
1.22M
0.25M
0.8M
2011 2010
3007
560
(Sets)
1508
UC TP
(Lines)
2012 2011
Used by enterprise customers in >20 countries and regions
Over 47% CAGR in revenue over past four years
Member of multiple ISOs; over 1,000 Chinese patents, 50+
international applications (PCT) and 200+ patents issued in
Europe, USA $1000M
2013
1.50M
2013 2013
5000
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 12
2011,shipment of Huawei IP-PBX
increased +85.1%, sales revenue increased
+22.5%, ranked NO.1 among global
manufacturers
Huawei UC leading in Challenger Quadrant
UC Industry Position-Challenger in Gartner Quadrant
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 13
Huawei VC R&D started since from 1993
600+ patents were awarded
Cisco
50.3%
Huawei 20.3%
Polycom 16.3%
Other 13.1%
2011 Telepresence global market share(shipment/sets)
Telepresence global shipment No. 2
Market Scope for Telepresence and Group Video Systems
RATING Strong
Negative Caution Promising Positive
Strong
Positive
AVAYA ●
Huawei ★
LifeSize ●
Cisco ●
Teliris ●
Vidyo ●
Polycom ●
No.1 In China, TP, HD VC and operator market
share ranked No 1 in last 5 years By Dec, 2012, 150K VC have been shipped to 60+ countries
Video Conference Position-Challenger in Gartner Quadrant
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 14
R&D Center in US
Shenzhen, Beijing, Nanjing, Hangzhou, Suzhou Five R&D Center in China
Design Center
in France
R&D Center
in India
Openlab for ISV & Partner
in Germany
Shenzhen、Hangzhou、Shanghai
Openlab for ISV & Partner
in China
Design Center
in US
R&D Design Design Lab
R&D Lab
R&D
R&D Centers Around the World
Openlab for ISV &
Partner in India
7 R&D Centers, 5 Openlabs, 2 Design Centers
Lab
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 15
Supplier Platform Core Products Integration-
Ready ISV/SI
Oracle
NCR
Genesys
Digital
China
Sunyard
Neusoft
IBM
Orange
Telefonica
Enterprise: Remote office
Finance: Tele-bank
Government: Hotline
Transportation:
Traffic Surveillance
Education: eLearning
Medical: Remote
Diagnoses
Power: Contact Center
Customers Core Products Partners
UC
CC
TP/VC
IVS
Architecture
Audio/Video
Enterprise/ Vertical
R&D Interoperation Training Certification Technical
Support Integration
Win2Win, grow, and share together with partners
Multiple Level Support:Open Lab, HCIE certification project, ISV certification
Database
OS
Hardware
Chip
Suite
Huawei in the UC&C Value Chain
Software Platform
Hardware Platform
Co
re p
rod
ucts
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 16
Huawei UC&C Solution
UC&C Market Trends
Huawei UC&C Industry Position
1
2
3
Huawei UC&C Commercial Value 4
Why Cooperate with Huawei? 5
Content
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 17
Workstation
Headquarters
2G/3G/LTE Conference Room At Home Travel
④ Cloud Collaboration Solution
② Video Communication Solution
Branches ③ Mobile Collaboration Solution
Meeting Video
IP Telephony
Unified
Management
UC
DC
①
All IP
Co
mm
un
ica
tion
So
lutio
n
Huawei UC&C Solutions
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 18
①All IP Communication Solution
Multi-network Compatibility
Integration, cost savings Satellite WIFI
IP PBX UAP
2G/3G/4G
Unified Platform Coexists with original system,
unified management
Access Gateway
IMS UC Advanced E-IMS Architecture
Analog
Terminal
Communication
Platform
Enterprise IMS
Multi-terminal Access
Anytime, anywhere
CSCF AS
IMS
Original
System
Traditional
PBX
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 19
Trunk Access
Media Resource
Call routing
Voice
P2P Video
Supplementary Service
IM, Mobile Apps
Multimedia Conferencing
(Audio, Video, Data)
Gateway IP-PBX UC Application
All-in-one UC Solution
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 20
iPad Android Phone
iPhone Android Pad Address Book
Cooperation
IM
Voice
Presence
Video
Data
Sharing
Meeting
PC IP Phone
IDEO Interface Design
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 21
Cross Terminal Consistent Experience
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 22
Ultrathin Design
Ultra light, Ultrathin, Leading fashion
Tidy Wiring
Concise Cabling, simple design
5”Color LCD 800 x 480 pixels 1.67M Real color display
Conference Control Instant conference, Inviting, muting, removing participants, and ending conference
2.8”Color LCD 320 x 240 pixels
256K Color display
HD Voice
Perfect, melodious voice quality
Cross Terminal Consistent Experience
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 23
Value for ICBC
ICBC requirements
Huawei Solution
Using a convenient and efficient communications system
UC is part of internal business process flow, improving
communications and decision making efficiency
Seamlessly integration with Tele-banding has transformed all
employees into potential agents
Communication systems and business systems were totally
independent from one another
Communication between domestic branches and overseas branches
was a challenge.
Huawei UC Integrated with ICBC business system to improve
business process efficiency.
UC mobility features brought rick, flexible communication methods
Audio, Data and Video convergence improved communications
efficiency
UC for Improved Communication Efficiency—ICBC
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 24
UC to Boost Innovation—TXC
TXC Values
TXC requirements
Huawei Solution
Peter-CXO: “TXC and Huawei cooperate well together. TXC has complete confidence
and trust in Huawei’s ability. Huawei’s UC solution has greatly improved
our work efficiency and convenience. It’s provided us with many benefits
and made us more competitive”
5 regions, 11 sites, multiple equipment brands: difficult to maintain
Aging equipment: low reliability, difficult to expand
Voice and data networks isolated: difficult to integrate with new
business systems, low communications efficiency
Centralized deployment, unified management and maintenance
Dual-board redundancy, local survivability for high reliability
Unified communications, smooth expandability
Improved employee work efficiency
Huawei UC solutions improved work efficiency and reduced costs TXC takes the online time of Huawei UC client as an employee KPI, in order to let staffs overcome the dependence on outdated way of communication
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 25
China Meteorological Administration—Huawei UC,
Path to Convergent Communications
CMA Values
CMA requirements
Huawei Solution
Rich communications, solid communications security
Improved communications efficiency, lower TCO
Low fixed phone utilization; make better use of existing network.
Construct a unified platform to enable network access via PSTN, IP
and mobility / wireless network
Interconnect with existing PBX, unified access platform
Deploy public and private network address traversal solution.
Provide Presence, IM, and conference technology for improved
communications
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 26
②Video Communication Solution
eClassroom Emergency Command Telecourt
MCU Streaming Server
HD, low bandwidth 1080P@60 H.264 HP+VME
Safety and Reliability Nine–level backup
Three-level encryption
Customization Professional design, one-stop delivery
Telemedicine
SEC IRC ROD ARQ
Management Platform
Gateway
Video Endpoint Desktop Endpoint Telepresence Mobility Video
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 27
Panoramic Telepresence
Reduced TCO 30% Bandwidth 25%
Space 26%
Power 42%
Convergent
Interconnectivity Compatible with Cisco,
Polycom, Microsoft
Panoramic
Experience Super HD, Narrow screen gap,
Directional precise sound
Easy Operation Wireless touch control
One key join conference
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 28
Micro Telepresence
1st all-in-one HD VC terminal
1st Voice dialing VC terminal
1st wireless connection VC terminal
HD delivered via low bandwidth (1080P@512k)
Plug-in and Play,
Easy Maintenance
All-in-1
Voice dialing
Easy-mount
Wireless
1080p30@512K
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 29
Mexico PEMEX Telepresence
PEMEX Values
PEMEX Requirements
Huawei Solution
Real presence experience; improved conference quality
Savings on previous investment, lower OPEX
Integrate equipment from multiple vendors, unify user experience
Replace outdated equipment, provide single service interface
Interoperate with newly-deployed Microsoft OCS/Lync systems
200 sets Huawei Telepresence
Interoperability with existing systems
Seamless integration with Microsoft Lync/OCS
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 30
③Mobile Collaboration Solution
Anywhere Any Device Any Application
VoIP IM Conference Video*
Wi-Fi/2G/3G/LTE
Authorization
Authentication
HME Huawei Media Engine
ensuring voice quality
4-in-one client VoIP, IM
Meeting, Video*
Consistent
Experience Auto-adaption without
screen distortion
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 31
Openness and Convergence
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 32
Mobility UC—Saudi Arabian Oil IMS-BYOD
Saudi Arabian Oil
• More than 149 branches
• More than 130K UC users
• The world’s first and only IMS+BYOD UC solution
• 4-in-1 UC mobility clients, IDEO interface, consistent experience
• Unified large capacity management platform, supports 100K users
• Geographical redundancy: local survivability to 99.999% (carrier grade)
• Power saving: Up to 70% power reduction according to call traffic, via
dynamic frequency adjustment technology
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 33
Industry Best Practices—Huawei UC
Huawei Technologies Co., Ltd
• More than 150K UC users
• 300+ branches worldwide
• Avg. cost reduction of 10% on personal calls
• Avg. 57.33Mins per day saved on decision making
• Efficient, Convenient, Timely and Reliable
communications environment for all employees
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 34
④Convergent Conference
Multiple options to join a convergent conference
Office
Manager office
Home
Travel
Park Partner Meeting Customer Office
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 35
Convergent Conference Presence
Telepresence
Desktop Presence Mobile Presence
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 36
Shandong Tobacco—Convergent Conference
Value Proposition
Shandong Tobacco Requirements
Huawei Solution
Employees can enjoy audio, video and data communication anytime,
from any location, using multiple devices over any network for
maximum communication efficiency
Hi-fi HD audio & Super HD video provide an outstanding convergent
conference experience
Remote conferencing to decide business strategy and streamline
management decision making
Required inter-departmental interaction and cooperation, for
improved communication and more efficient execution
Convergent conferencing system with 1080p60fps HD support; VC
system with UC GDR and mobile device access
Delivers multimedia convergent conferencing (Audio, Video, OA)
across all the various departments
Huawei UC&C Solution
UC&C Market Trends
Huawei UC&C Industry Position
1
2
3
Huawei UC&C Commercial Value 4
Why Cooperate with Huawei? 5
Content
Daily Usage of Huawei UC&C
800M Instant Messages
600Kmins
Conference Calls
1200
Agents online
14K UC Client logins
2M Voice Calls
50K mins
TP conference
150TB Video Surveillance Archive
Huawei System Design, Construction Requirements
Business Growth Communication Efficiency Lower Collaboration Cost
Align communications to the
fast-changing business needs
Maintain reasonable cost levels Support long-term rapid
growth across business lines
Huawei UC&C Roadmap
2003
2012
2013
1998
1993
Conver-gence
SNS Green
Terminal
Unified Client
PC Client
Mobile Client
Web Client
PAD Client
PBX
TDM To IP
Full HD
TP
SD
HD Video
Multimedia conference
All-IP Video Mobility Convergent
IP-PBX
Video Phone
IPCC
2007
IMS UC
TDM
IP Phone
CC
ROI on Huawei UC&C Implementation
Improved efficiency
($127 million) Reduced Costs
($130 million) Business transformation
($139 million) Increased Agility
($76 million)
In 2011, UC&C brought $472 million in value-added benefits to Huawei
R&D Sales Supply Chain
Service Operations
Travel time reduction
Communication efficiency
Improved decision-making
Travel cost reduction
Office rental cost
Better expert utilization
Increased user loyalty
Improved information security
Faster decision-making
Shorter sales cycles
Faster Time-to-Market
Less business travel
Faster product
development
Accelerated
Time-to-Market
Less business travel
Global Marketing
Conference virtualization
Remote office / SOHO
Shorter business
negotiations
Less business travel
Tighter management
of channels and
suppliers
Less business travel
Remote office/ SOHO
Better support for
Business activities
Better Customer
service
Less business
travel
Better strategy
implementation
Better planning
and execution
Huawei UC&C Solution
UC&C Market Trends
Huawei UC&C Industry Position
1
2
3
Huawei UC&C Commercial Value 4
Why Cooperate with Huawei? 5
Content
The Best Complete Product Line
Product Innovation
UC/CC 2~8
20
32 users
100 users
1.000 users
IP Terminal TP
12/24/36
256 Channels 10,000 users
1440 agents
300,000 users
7560 Agents
IMS
1024 Channels
Soft Terminal Camera Mobility/Flexibility
NVR
V1300N
IVS
TP/VC
IVS
1st Panoramic TP 5.5mm
TCO 30%
Most cost effective IP Phone
Capex 25%
1st all-in-one HD VC terminal
Save space 80% Save bandwidth 50%
IEDO UC Clients
1 Min Use
5 Min Proficiency
Independent R&D, Joint Innovation
R & D strength
60K R&D engineers
Over 2000 UC&C patents
ITU-T key influencer
MPEG innovation leader
3GPP standardization
R&D planning decades
In advance
UC&C Deployments Around the World
Consistent high quality communications, empowering your business anytime, anywhere