unrivalled customer service - restore document management services … · 2019-01-30 · on-site...
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Unrivalled customer service
Serious about providing the best customer supportWe are the only shredding provider with the ServiceMark award from the Institute of Customer Service – it’s at the heart of what we do. So you can be sure that your confidential data destruction is consistently well-managed.
Your own dedicated account manager We o er a dedicated account manager to all of our customers, ensuring that you receive the best service possible. With regular reporting and feedback on your account, including recycling rates, cost savings, audit trail and CO2 reduction, we ensure that your on-site environmental performance is always clearly visible to you.
Our online customer service portal is available to you, giving you easy access to all your invoices, documents, visit history and Certificates of Destruction, via your own secure account.
And with a helpdesk committed to providing support in response to all your queries and concerns, you can be sure that your data destruction is always handled with the utmost care and attention. It’s why so many of the UK’s leading organisations choose to use Restore Datashred.
“The telephone service is prompt and the operations sta are always helpful, and arrive on the specified date and time. All in all, very e cient customer service.” Leading telecoms group
www.restore.co.uk
To learn more about Restore Datashred shredding solutions, please contact us:
Sales: 0800 376 4422Email: [email protected]: www.restore.co.uk
Restore Datashred 2 Wheel Forge Way Stretford, Manchester M17 1EH
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On-site secure shredding processConfidential material is collected in a secure container
on your site
Our mobile shredding vehicle visits your site
The material is shredded in the vehicle
A Certificate of Destruction is issued
The paper is taken to a paper mill and recycled
New paper is made from the shredded waste, which you can buy to close the recycling loop
Containers and binsA range of convenient and cost-e ective secure bins and containers are available to help you collect and store your confidential data on-site, prior to collection and destruction.
The containers are clearly labelled for ease of use, and can be
rented or purchased as required.
Your account manager is on hand to: Advise you on any relevant changes in data protection legislation
Help you stay compliant
Answer any queries regarding current or new services
Find the solution that fits your organisation best
Help with appropriate products
Arrange one-o collections
Advise on other document management services, such as archive storage, document scanning or IT recycling
Restore Datashred is proud to hold the following accreditations and memberships