Uploading To The FTP Server Using Filezilla

1.) Use your web browser to navigate to the contact page of our website (http://www.tri-cityprinting.com/contactUs.html). Click on the "Free FTP client" link and download the recom-mended version of the program for your computer's operating system. Install Filezilla.

Click here to download Filezilla.

2.) Run Filezilla. Your screen should look like this.

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1 - The host address goes here.

2 - The username goes here.

3 - The password goes here.

4 - Leave this blank, your computer will �nd the correct port automatically.

To get the username, and password for our FTP server, �ll out the Client Information Form on the Contact page of our website.(http://www.tri-cityprinting.com/contactUs.html)

ftp://www.tri-cityprinting.com

See black text below.

See black text below.

Uploading To The FTP Server Using Filezilla

3.) Enter the host address, username, and password in the appropriate �elds. Click on the “Quickconnect” button. Filezilla will now connect to the server.

4.) Browse through your folders (left side) and select the �les that you want to upload to the server. Then you can double click on them individually to upload them. Or you can select multiple �les by holding down the shift key when clicking on them, and then right click on them and select upload to upload them to the FTP server.

When all your �les have �nished transferring they will be listed under the “Successful transfers” tab.

DO NOT DELETE FILES FROM THE FTP SERVER!

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5 - This area displays the logon and connection information for the server

6 - This area displays �les stored on your computer. You can browse through it to �nd the �le(s), and/or folders you want to upload to the FTP server.

7 - This area displays �les stored on the FTP server. If you have uploaded something to the server and do not see it in this area, right click in it and select “Refresh” to refresh the list.

8 - This area displays the �le transfer information, including the size of the �le and how much longer the �le will take to upload to the server. Additionally information about any failed or sucessfullytransferred �les, can be found in the other tabs.

5.) Wait for your �les to �nish transferring, depending on the size of your �le, this could take anywhere from 5 to 30 minutes. Do not close Filezilla before the transfer has successfully completed, closing Filezilla early will result in the uploaded �le being corrupted.

6.) When all your �les have successfully uploaded they should appear in the list of �les on the right side of the window. If they are not visible, refresh the area by right-clicking on it and selecting refresh. Now you can close Filezilla, or select more �les to upload.

Troubleshooting - If your �les did not upload successfully it may be because...- Filezilla was closed before the �le �nished uploading. Leave Filezilla open until all �le transfers have completed.- The connection between Filezilla and the server timed-out. This happens most frequently with �les that are over 25Mb in size, or that will take more than 5 minutes to upload. To ensure that a time out does not occur, periodically(every 5 minutes) refresh the FTP �le list. Larger �les should always be monitored while being uploaded, if a time-out occurs during the upload, right click on the �le and select “Reset and Requeue File,” then right click and select “Process Queue” to restart the upload.

- The conection with the server was lost. This happens when the internet connection to the server breaks. Sign into the server again and restart the upload to �nish uploading the �le. If the problem persists or if you are unable to sign in to the server, and you cannot connect to the internet, contact your internet service provider. If you can connect to the internet but cannot connect to the FTP server, call us at 604-942-0111, our server may be down. You may have to physically deliver the �les to us on a �ash drive or cd so that we can print them.

Uploading To The FTP Server Using Filezilla