UPS Airlines Fire Safety Enhancements October 31, 2013

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© 2013 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.

UPS places the highest emphasis on aviation safety.

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© 2013 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.

UPS Fleet

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Boeing MD-11

Boeing 747-400

Boeing 767

Airbus A-300

Boeing 757

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© 2013 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.

• Conceptual graphic of UPS flight routes

• Images of each of the five fleet types.

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© 2013 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.

• Fiber-reinforced plastic• Withstand fires with a peak temp of 650 C / 1200 F for at least four hours• Less fuel burn• More durable

Fire resistant unit load devices

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ULD fire test

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© 2013 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.

MACROLite

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© 2013 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.

• Withstand fires with a peak temperature of 650 C / 1,200 F for at least four hours• Palletized cargo• 575 purchased• Implemented on routes with significant electronics

Fire Containment Covers

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FCC fire test

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© 2013 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.

Flight deck improvements

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© 2013 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.

EVAS

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© 2013 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.

Continued research - suppression

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After fire test

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© 2013 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.

• Education and Communication• Auditing • Reference material on UPS.com• Strong action for shipper non-compliance

Employee and customer solutions

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Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of Customer, unless expressly authorized by UPS.

© 2013 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.

– Harmonization of regulations across borders and modes of transportation

– Lithium battery manufacturer compliance

– Shipper outreach and enforcement by regulators

– Regulator and industry collaboration

Determined People Working Together …

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Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of Customer, unless expressly authorized by UPS.

© 2013 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.

Questions and Discussion