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2019 P ipel ine Safety SeminarO f f i c e o f t h e S t a t e F i r e M a r s h a l
L o n g B e a c hA p r i l 1 7 , 2 0 1 9
USA North 811 UpdateJ a m e s W i n ga te , E xe c u t i v e D i r e c to r, U S A N o r t h 8 1 1
Presentation Agenda
Pipeline Safety Seminar – Office of the State Fire Marshal – Long Beach – 4/17/2019 2
• Ticket Volume Update• New Ticket Types effective March 1, 2019• Online Ticket Processing• Utility Contact Lookup Tool• Contact Info Update• Electronic Positive Response• Outreach Partnering Opportunities• Q & A
USA North 811 Intro• Underground Service Alert of
Northern California and Nevada
• Service area: 49 of 58 CA counties and all of NV
• 210,450 square miles (3rd largest in nation)
• 19,884,121 population served (4th largest in nation)
• 1,521 members• 1,268,081 incoming tickets in
2018 = 10,260,268 ticket deliveries to facility owners
Pipeline Safety Seminar – Office of the State Fire Marshal – Long Beach – 4/17/2019 3
Pipeline Safety Seminar – Office of the State Fire Marshal – Long Beach – 4/17/2019 4
0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
Ticket Volume: Years 2000 - 2018
Total California Nevada
2007: Nevada ticket duration changed from 14 to 28 days
2005: California ticket duration changed from 14 to 28 days
2008: Housing market crash
Pipeline Safety Seminar – Office of the State Fire Marshal – Long Beach – 4/17/2019 5
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
California Tickets 2019
2015 2016 2017 2018 2019
New Ticket Types – 3/1/2019
Pipeline Safety Seminar – Office of the State Fire Marshal – Long Beach – 4/17/2019 6
• NEW – New ticket• AMND – Amendment to existing ticket
– Additional information that does not change marking instructions (e.g. gate code, additional site contact)
• NRSP – No Response on existing ticket– Lines not marked by specific member and/or in specific area
• RNEW – Renewal of existing ticket– Excavation is continuing but fresh markings ARE NOT needed because
original markings are still clearly visible or have been maintained by excavator
• RMRK – Re-Mark of existing ticket– Excavation is continuing and fresh markings ARE needed by one or
more members in all or part of the ticket’s dig site area• DMEX – Damage/Exposed of existing ticket• CNCL – Cancel of existing ticket
811express.com
Pipeline Safety Seminar – Office of the State Fire Marshal – Long Beach – 4/17/2019 7
• Single address ticket
• No login or training required
• Must have correct direct hit on map
• Mobile phone friendly
• New tickets only
E-Ticket
Pipeline Safety Seminar – Office of the State Fire Marshal – Long Beach – 4/17/2019 8
• Same software used by USAN call center agents• Login and training required• Can process all ticket types
Utility Contact Lookup
Pipeline Safety Seminar – Office of the State Fire Marshal – Long Beach – 4/17/2019 9
• usanorth811.org > Utility Member Contact Lookup• Address or GPS coordinates• Generate list of contacts, export to Excel
Utility Contact Lookup (contd.)
Pipeline Safety Seminar – Office of the State Fire Marshal – Long Beach – 4/17/2019 10
Is Your Company Info Current?
Pipeline Safety Seminar – Office of the State Fire Marshal – Long Beach – 4/17/2019 11
www.usanorth811.org > Utility Operator > Member Services > Contact Update
Member Services
Pipeline Safety Seminar – Office of the State Fire Marshal – Long Beach – 4/17/2019 12
Nick WhiteMember Services Coordinator
USA North [email protected]
925-222-6501www.usanorth811.org
Electronic Positive Response
Pipeline Safety Seminar – Office of the State Fire Marshal – Long Beach – 4/17/2019 13
• Document how you responded to a ticket– Centralizes responses for excavator– Helps regulators track if operators are responding on time– Voluntary participation started 1/1/2018
• AB 1166 – would make electronic positive response mandatory
• Enhanced Electronic Positive Response– Allows two-way sharing of documents and communication
• Excavator uploads pics of dig site delineation in white, plans, etc.• Operator uploads pics of markings, plans, etc.
– Negotiated later start time; other communication
Outreach Partnering – RP1162
Pipeline Safety Seminar – Office of the State Fire Marshal – Long Beach – 4/17/2019 14
• Excavator education– Breakfast seminars– Online interactive training – will
be ready by summer– Excavation Manual Printing– “Printing sponsored by X
Pipeline Company”– “Online training partially funded
by X Pipeline Company”– Mobile app development
partially funded by…
Questions?
Pipeline Safety Seminar – Office of the State Fire Marshal – Long Beach – 4/17/2019 15
James WingateExecutive Director
USA North [email protected]
925-222-6506www.usanorth811.org