usage statistics in the real world: two perspectives

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Jennifer Bazeley, Miami University Nancy Beals, Wayne State University Usage Statistics in the Real World: Two Perspectives

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Presented at the Great Lakes E-Summit (Dayton, Ohio) on October 11, 2012

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Page 1: Usage Statistics in the Real World: Two Perspectives

Jennifer Bazeley, Miami UniversityNancy Beals, Wayne State University

Usage Statistics in the Real World:

Two Perspectives

Page 2: Usage Statistics in the Real World: Two Perspectives

Perspective I: Acquiring Usage Data

http://www.flickr.com/photos/cushinglibrary/3876088472/in/photostream

Page 3: Usage Statistics in the Real World: Two Perspectives

Getting Started: Why

• Why does my library need usage data?

Page 4: Usage Statistics in the Real World: Two Perspectives

Getting Started: Who

• Who in my library wants/needs stats?

• Who in my library will collect stats?

Page 5: Usage Statistics in the Real World: Two Perspectives

Getting Started: What

• What resources do I need stats for?• What reports do librarians request?• What reports are most useful?

• What vendors/resources are COUNTER and SUSHI-compliant?

• What formats will I focus on?

Page 6: Usage Statistics in the Real World: Two Perspectives

Getting Started: When

• When are stats requested?• How often can I harvest stats?

Page 7: Usage Statistics in the Real World: Two Perspectives

Getting Started: Where (Vendor)

• Where are vendor stats available?• E-mail notifications• Scheduling for e-mail delivery• Online form

submission/download• Online via IP address

authentication

Page 8: Usage Statistics in the Real World: Two Perspectives

E-Mail Notifications

Getting Started: Where (Vendor)

Page 9: Usage Statistics in the Real World: Two Perspectives

Getting Started: Where (Vendor)Scheduling Reports

Page 10: Usage Statistics in the Real World: Two Perspectives

Getting Started: Where (Vendor)Online Form Submission

Page 11: Usage Statistics in the Real World: Two Perspectives

Getting Started: Where (Vendor)Online via IP Address Authentication

Page 12: Usage Statistics in the Real World: Two Perspectives

Getting Started: Where (Library)

• Where will you save and store stats?

• Where will you post stats for users?

Page 13: Usage Statistics in the Real World: Two Perspectives

Getting Started: Where (Library)

Free/Low Cost Products•Google Docs/Google Cloud Connect •Microsoft Excel/Access •OpenOffice •Dropbox •LibGuides

Page 14: Usage Statistics in the Real World: Two Perspectives

Getting Started: Where (Library)

Free/Low Cost Products•CORAL (University of Notre Dame) (free)•ERMes (University of Wisconsin-La Crosse) •PBWiki (PBWorks) •Course Management Software (Moodle, Sakai, Blackboard)

Page 15: Usage Statistics in the Real World: Two Perspectives

Getting Started: Where (Library)

Commercial products•ScholarlyStats (Swets)•EBSCONET Usage Consolidation (EBSCO)•E-Stats for Libraries (Harrassowitz)•360 Counter (Serials Solutions)

Page 16: Usage Statistics in the Real World: Two Perspectives

Getting Started: My Tools

• Excel – Google Cloud Connect – Google Docs – LibGuide

• Commercial Tools: Ebsco’s Usage Consolidation• SUSHI• https://sites.google.com/site/sus

hiserverregistry/

Page 17: Usage Statistics in the Real World: Two Perspectives

COUNTER JR1 Report in Excel

Page 18: Usage Statistics in the Real World: Two Perspectives

Google Cloud Connect

Page 19: Usage Statistics in the Real World: Two Perspectives

Google Docs

Page 20: Usage Statistics in the Real World: Two Perspectives

Publish and Capture Link

Page 21: Usage Statistics in the Real World: Two Perspectives
Page 22: Usage Statistics in the Real World: Two Perspectives

Commercial Tools: EBSCO Usage Consolidation

Page 23: Usage Statistics in the Real World: Two Perspectives

Getting Started: How

• Using available tools and staff, make a plan and a workflow

Page 24: Usage Statistics in the Real World: Two Perspectives

Perspective I: Workshop

Page 25: Usage Statistics in the Real World: Two Perspectives

Jennifer BazeleyHead, Collection Access &

AcquisitionsMiami University Libraries (Ohio)

Thank you