Use of Multimedia Services and Podiums on Campus

-Darin Preston, Multimedia Coordinator

Multimedia Staff is responsible for approximately 400 classrooms, conference

rooms, podium upgrades, and event support on all campuses.

Staff includes Coordinator, two full-time techs, Multimedia engineer,

and four part-time techs

Staff is available to assist from 7:30am-8pm during the semester Monday through Friday

Weekend coverage is based on conference center/event use

Bldg. 12 (Ponitz Center) coverage from 7am-8pm on average, 6 or seven days per week

Please Use the Event Reservation Request in HEAT (Helpdesk)….Plan ahead! We may not be

able to support your event!

1) Please call the Helpdesk, do not try to “fix” it yourself.2) Be specific and give as much detail as possible.3) Please let helpdesk know if it is an emergency.4) Let helpdesk know if it is ok to enter the room.

Please give us a moment while we troubleshoot your problem….

Please give us a moment while we troubleshoot your problem….

The first couple weeks of class, response may be slower. Be patient.

Please bother us! You are our source for information!

1)Please do not eat or drink on the podiums, or store food in them.

2) Please do not unplug anything from the PC or systems (i.e. audio cables)

3) Please do not reconfigure monitors4) Please leave amps powered on

5) Have a backup plan

Off campus presentations: Please call learning Technology Support @ x4526

Solstice Pods, Zoom, Adobe Connect, Skype, etc!!!!!

Please take the time to let us know how we did serving you! Fill out the survey!

Questions?