User Guide

Bills Payment (Only for account holders in Mexico) March 2018

Bills Payment

Published: March 2018 i

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Bills Payment

Published: March 2018 ii

Content TXT Format ........................................................................................................... 1

Payment details (Second Control Registry) ..................................................................... 2 Payment Description TXT ............................................................................................... 3

CSV Format .......................................................................................................... 5 Payment Details (Second Control Registry) .................................................................... 6 CSV Payment Description ............................................................................................... 7

Download Responses and Receipt .................................................................... 8 File Exception Report ...................................................................................................... 9 Cut off Time ..................................................................................................................... 12 Table of Valid Characters ................................................................................................ 12

Bills Payment

1

Bills Payment - General

HSBCnet allows two types of files:

TXT Format CSV Format (Excel)

To upload your TXT file, you must do it in the options indicated below:

File Types: ACH Credits

File Formats: Mexico Others Local - TXT

Authorization Levels: Select as desired:

File Level (Details) it will allow the authorizing user to see all payment details included on the file such as amount, charge and beneficiary account numbers etc

File Level (Summary) It will only show a file summary: total of payments included on the file and the sum of all amounts, no payment details are shown to the user

Location: Not applicable

TXT Format Header (First Control Registry)

Field Field Name Lenght Type Characters Comments

1 File format indicator 6 Alphanumeric 1-6 Fixed value "MXPALF"

Bills Payment

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2 Authorization level 1 Alphanumeric 7 Fixed value “F”

3 File Unique Reference 30 Alphanumeric 8-37 This Reference must be unique in a 90-day period.

Payment details (Second Control Registry)

Field HSBCnet Field Name Lenght Characters Type Comments

1 Payment Type 2 1-2 Alphanumeric

Valid values are:

UT - Bills payments

HC - HSBC Credit card payments

AC - AMEX Credit card payment

OC - Other bank Credit card payments

2 Ordering account 10 3-12 Numeric

It must be a valid account in customer’s profile.

Account must be ten digits long; if the account has 9 digits must be completed with a ZERO at the left.

3 Ordering Name 60 13-72 Alphanumeric Name of who is making the payment.

4 Value Date 8 73-80 Numeric Date should be equal or older than current date and no further than 45 days. The format will be DDMMYYYY.

5 Total amount 14 81-94 Numeric

The value provided in this field must be the sum of all the payments within the file. It will be rejected if the value doesn’t match. It must be indicated with decimal point.

6 Total Operations 7 95-101 Numeric

It will be verified that the value provided in this field matches with the record of all the payments within the file. It will be rejected if the value isn’t valid.

7 Batch Reference

33 102-135 Alphanumeric

Reference to follow up the payment.

This reference should be unique in a period of 90 days.

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Payment Description TXT Field HSBCnet Field

Name Length Type Characters Comments

1 Service Number 4 Numeric 1-4

Service number is mandatory for payment type "UT" and not required for "HC", "AC" and "OC" but it must be justified with blank spaces to the right.

UT - Bills payments

HC - HSBC Credit card payments

AC - AMEX Credit card payment

OC - Other bank Credit card payments For "UT" length must be 4 digits, if it’s shorter must be justified with zeros to the left.

2 Reference 1 39 Alphanumeric 5-43

The length of the reference will be validated according to the service provider number (each service provider will have a different reference structure). For credit card payments it will be validated the length according to the card type:

"AC" must contain 15 digits

"HC" and "OC"; must be 16 digits.

If the length is shorter, it must be justified with blank spaces to the right.

3 Reference 2* 39 Alphanumeric 44-82 It will have to be considered a reference for each payment type.

4 Reference 3* 39 Alphanumeric 83-121 It will have to be considered a reference for each payment type.

5 Currency 1 Numeric 122 Valid Values: 1 = MXN 2 = USD

6 Amount 14 Numeric 123-136

- 11 whole numbers, 2 decimals, WITH DECIMAL POINT. The amount must be justified with zeros to the left. Example: Amount: $100.00 Entered: 00000000100.00

*Note: This field is optional, if not used it must be justified with blank spaces to the right.

There’s a limit of 50 maximum payments within a payment detail on each Payment Header.

Bills Payment

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This is an example of a TXT format file.

Save the file in your preferred directory in order to be used at the importing time.

Bills Payment

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CSV Format Create this file in an Excel sheet and save it on CSV format in your preferred directory. It’s not necessary to justify with zeros or blanks at any of the next fields.

To upload your CSV file, you must do it in the options illustrated below:

File Types: ACH Credits

File Formats: Mexico Others Local - CSV

Authorization Levels: Select as desired:

File Level (Details) it will allow the authorizing user to see all payment details included on the file such as amount, charge and beneficiary account numbers etc

File Level (Summary) It will only show a file summary: total of payments included on the file and the sum of all amounts, no payment details are shown to the user

Location: Not applicable

Header (First Control Registry)

Field Field Name Lenght Type Comments

1 File format Indicator 6 Alphanumeric

Fixed value "MXPALF"

2 Authorization Level 1 Alphanumeric

Fixed value “F”

3 File Unique Reference 30 Alphanumeric

This reference must be unique in a period of 90 days.

Bills Payment

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Payment Details (Second Control Registry)

Field Field Name Lenght Type Comments

1 Payment Type 2 Alphanumeric

Valid values are:

UT - Bills payments

HC - HSBC Credit card payments

AC - AMEX Credit card payment

OC - Other bank Credit card payments

2 Ordering Account 10 Numeric

It must be a valid account in customer’s profile.

Account must be ten digits length, if the account is 9 digits must be complete with a ZERO at the left.

3 Ordering Name

60 Alphanumeric Name of who is making the payment.

4 Value Date 8 Numeric Date should be equal or older than current date and no further than 45 days. The format will be DDMMYYYY.

5 Total amount 14 Numeric It will be verified that the value provided in this field matches with the sum of all the payments within the file. It will be rejected if the value isn’t valid.

6 Total Operations 7 Numeric

It will be verified that the value provided in this field matches with the record of all the payments within the file. It will be rejected if the value isn’t valid.

7 Batch Reference 34 Alphanumeric

Reference to follow up the payment.

This reference must be unique in a period of 90 days.

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CSV Payment Description

Field Field Name Lenght Type Comments

1 Service Number 4 Numeric

Service number is mandatory for payment type "UT" and not required for "HC", for "AC" and "OC" the field must be blank.

UT - Bills payments

HC - HSBC Credit card payments

AC - AMEX Credit card payment

OC - Other bank Credit card payments For "UT" length must be 4 digits.

2 Reference 1 39 Numeric

The length of the reference will be validated according to the service provider number (each service provider has a different reference structure). For credit card payments it will be validated the length according to the card type:

"AC" must contain 15 digits

"HC" and "OC"; must be 16 digits.

3 Reference 2* 39 Alphanumeric It will have to be considered a reference for each payment type.

4 Reference 3* 39 Alphanumeric It will have to be considered a reference for each payment type.

5 Currency 1 Numeric Valid values: 1 = MXN 2 = USD

6 Amount 14 Numeric

- 11 whole numbers, 2 decimals, WITH DECIMAL POINT. - Example: Amount: $1500.52 Entered: 1500.52

*Optional Fields: Cells can remain in blank.

This is an example of a CSV Format File:

Bills Payment

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Download Responses and Receipt Click on the "Reports and download file" option, the window will show the history of the last payment receipt

The system generate a report for each uploaded file:

• GBHBEUHEXABCFL-FLU- File Upload Report: This response report is generated immediately after upload when the file contains no errors.

• GBHBEUHEXABCEX-FLU- File Exception Report: This response report is generated only if the file was rejected for some reason, for which the file would be rejected completely.

To understand the information contained in these reports, use the following tables as a reference.

File Upload Report

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No. Field Name Lenght Description 1 File Name / Reference. 70 Name of original file. 2 Reference. 35 File upload reference. 3 Date. 10 Date the file was uploaded. 4 Hour. 08 Time the file was uploaded 5 Number of lots (successfully

validated). 06 Number of successfully validated lots in the file. Each batch

may contain one or more instructions. 6 Number of lots (which could

not be validated). 06 Number of lots that could not be successfully validated in

the file. 7 Number of operations

(successfully validated). 06 Instructions validated successfully.

8 Number of operations (which could not be validated).

06 Instructions that could not be validated.

9 User ID. 40 User who uploaded the file. 10 Status 02 File Status. 11 Description. 16 RECEIVED BY BANK

File Exception Report

Field Name Lengh Description File Name / Reference 70 Original File Name Filing Date 10 Date File Was Filled Presentation Time 08 Time the file was uploaded Number of operations 06 Number of instructions in the file User ID 40 User uploading the file Status 19 File Status Code Description of the status 60 Description of the file code

Error Messages

The following table shows the most common errors that the File Exception Report file or the file upload status monitoring might show.

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Error Explicación FILE FAILED WITH SYNTACTICAL ERROR

The file contains syntax or structure errors. Note that the system does not allow accents, letters Ñ and verify that the fields do not contain more characters than are allowed.

DUPLICATE FILE / INTERCHANGE

The file reference is the same as that of a previously loaded file

INVALID RECORD COUNT

(Invalid record count)

- The total number of transactions does not match the sum of the number of payments contained in the file.

- A file containing spaces or a character on the next lower line after the last payment could cause this type of error.

- It is suggested to copy and paste the information to a new file and load again.

INVALID RECORD LENGTH The file may contain instrctions with a different length than allowed.

TEF File: Unknown account number / Invalid debit account

The ordering or debit account is not recognized. Review if the account entered as payer is in your HSBCnet profile and has the File Upload service enabled.

INVALID VALUE DATE

(Invalid date value)

The value date of the file is invalid. For example, a date before the current day has been entered.

UNKNOWN SENDER

(Remitente desconocido)

The ordering or debit account is not recognized. You are advised to check that the account entered as payer is linked to your HSBCnet profile and has the File Upload service enabled.

DUPLICATE OR ALREADY PAID /

The file contains instructions paid the same day, that is, you have a record of a payment to the same beneficiary account, for the same amount, with the same reference and name of the beneficiary.

INVALID AMOUNT IN HEADER/TRAILER RECORD

The total amount of the header does not conicide with the sum of the instructions.

FILE CREATION DATE OLDER THAN 5 DAYS

The file must be authorized at most 5 days after loading, otherwise the system will throw this error

File “XXX” has zero length This error is presented by an update within the Internet browser. The quickest solution is to load the file from another browser like Google Chrome.

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Sample Proof of Payment (PDF)

Download the voucher for Inter-account Payments

• Rejected Payments: B-HBEU-HEXABCEX (File Exception Report)

• Payments processed: BILL_PAYMENTS_RECEIPT (Recibo de Pago Prioritario)

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Cut off Time

Service Cut-Off times (México City time)

Mon - Fri 08 – 19

Sat 08 – 19

Sun N/A

Table of Valid Characters

Valid Characters List 0 L g . 1 M h _ 2 N i @ 3 O j - 4 P k

5 Q l 6 R m 7 S n 8 T o 9 U p A V q B W r C X s D Y t E Z u F a v G c w H d x I e y J f z K

Bills Payment

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