user guide (employer users) for one-stop system

USER GUIDE (EMPLOYER USERS)

For

ONE-STOP SYSTEM

Updated on 04 January 2018

Release 1.1

Confidential

TranscenTech Pte Ltd

COPYRIGHT NOTICE

This document contains information of a proprietary nature. ALL INFORMATION CONTAINED HEREIN

SHALL BE KEPT IN CONFIDENCE. None of this information shall be divulged to persons other than BCA

employees authorised by the nature of their duties to receive such information, or to individuals of

organisations authorised by TranscenTech Pte Ltd in accordance with existing policy regarding the release

of company information.

One-Stop System User Guide for Employer Users

Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1

Document History

Date Release Author Description

20/06/2016 1.0 Chen Jie Version 1.0

04/01/2018 1.1 Chen Jie Version 1.1



TABLE OF CONTENTS

1 INTRODUCTION ..................................................................................................................................................1

1.1 OBJECTIVE..................................................................................................................................................................1

1.2 SCOPE OF THIS DOCUMENT......................................................................................................................................1 1.3 SPECIAL TERMINOLOGY OR DEFINITIONS USED......................................................................................................1

2 REGISTRATION OF EMPLOYER USER .......................................................................................................2

2.1 REGISTRATION ...............................................................................................................................................................2

2.2 ACTIVATION AND VERIFICATION OF EMAIL ID ......................................................................................................................5

2.3 ACCOUNT TERMINATION.................................................................................................................................................5

3 PAGE LAYOUT .....................................................................................................................................................6

3.1 HEADER / NAVIGATION MENU .................................................................................................................................6 3.2 HOME PAGE...............................................................................................................................................................6

3.2.1 CT/MS ATTC APPLICATIONS.........................................................................................................7 3.2.2 Non-ATTC APPLICATIONS..............................................................................................................7

3.2.3 SEARCH................................................................................................................................................7 3.2.4 MY PROFILE........................................................................................................................................7

3.3 PRINT FUNCTION.......................................................................................................................................................7 3.4 EXPORT TO EXCEL......................................................................................................................................................7

3.5 FOOTER ......................................................................................................................................................................8

4 LOGIN......................................................................................................................................................................9

5 FORGOT PASSWORD SCREEN .................................................................................................................... 12

6 HOME PAGE ....................................................................................................................................................... 13

7 MY PROFILE ...................................................................................................................................................... 15

7.1 UPDATE COMPANY PROFILE ......................................................................................................................................... 15

7.2 UPDATE COMPANY LOCATIONS..................................................................................................................................... 16 7.3 UPDATE COMPANY CONTACTS...................................................................................................................................... 17

8 CT/MS ATTC APPLICATION MANAGEMENT ........................................................................................ 20

8.1 VIEW APPLICATIONS .................................................................................................................................................... 20

8.2 SELECT COURSE ........................................................................................................................................................... 20 8.3 APPLICATION MONITORING........................................................................................................................................... 22

9 NON-ATTC APPLICATION CREATION..................................................................................................... 23

9.1 HOW TO SELECT TEST LOCATION ................................................................................................................................... 23 9.2 HOW TO SELECT CONTACT ............................................................................................................................................ 25

9.3 HOW TO SELECT TEST .................................................................................................................................................. 27 9.4 HOW TO ADD CANDIDATE PROFILE ................................................................................................................................ 28

9.5 HOW TO MAKE APPLICATION PAYMENT ......................................................................................................................... 31 9.6 VIEW APPLICATION DETAILS ......................................................................................................................................... 32

10 CANDIDATE MANAGEMENT ....................................................................................................................... 33

10.1 HOW TO REQUEST RECTIFICATION................................................................................................................................. 33



11 APPLICATION STATUS CHECK & SEARCH ........................................................................................... 35

11.1 SEARCH APPLICATION DETAILS ...................................................................................................................................... 35 11.2 SEARCH APPLICATION CANDIDATE DETAILS..................................................................................................................... 36

11.3 SEARCH PAYMENT DETAILS........................................................................................................................................... 37

12 PRINT ACKNOWLEDGEMENT .................................................................................................................... 38

13 PRINT RESULT SLIP........................................................................................................................................ 39

14 PRINT CASHIER RECEIPT ............................................................................................................................ 40

15 FAQ ........................................................................................................................................................................ 42


Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 1

1 INTRODUCTION

1.1 OBJECTIVE

This guide shall serve as a user manual and training guide for user with

Employer role accessing public module of the Assess Management System to

register for test.

1.2 SCOPE OF THIS DOCUMENT

This user guide covers functionalities available for employer users as follows:

1. Registration of Employer user 2. CoreTrade / Multi-skill applications management 3. Creation of the application and submission 4. Status check of the application 5. Rectif ication for Candidate Bio-data 6. Printing Payment Details 7. Printing Test Acknowledgment 8. Printing Result of the Test

1.3 SPECIAL TERMINOLOGY OR DEFINITIONS USED

Brief explanations of the terminologies used in this document are as follows:

Abbreviations Description

BCA Building & Construction Authority

One-Stop One-Stop System

ATTC Approved Training Test Centre

Candidate Individual whose personal details are furnished for Test application

Bio data Personal details in the application form

CTW Core Trade Workman

CTF Core Trade Foreman

SA Skills Assessment

SECK Skill Evaluation Certif icate (Knowledge)

MS Multi-Skill



2 REGISTRATION OF EMPLOYER USER

To apply for tests using ONE-STOP application online, employer users can register

themselves using the One-Stop public portal to gain access to the application form so

that he /she can submit his/ her application, make online payment and then check status

of his application

2.1 Registration

Employer users will need to Register themselves with ONE-STOP system and

create and account so that they can submit online applications. All automated

communications for the application submitted online or otherwise will be done

using the email id provided at registration time. It is necessary that Employer

users has and provide a valid email id so that account can be activated and

Employer user can use that account to create and manage his/her applications.

1. Click on ‘SIGN UP’ button



2. Click on ‘Employer Registration’ button 3. Screen will be displayed to enter Employer details

No Field Name

Mandatory (Y/N)

1. 1 Company Name Yes Company Name

2. 2 UEN Number Yes Valid UEN Number

3. Mobile Number Yes Mobile Number

4. 3 Fax Number No Fax Number

5. 4 Email Id Yes Email id should be valid

6. 5 License Number No License Number

7. 6 C/O No C/O Person name

8. 7 Block Yes Block



9. 8 Street Yes Street name

10. 9 Floor No Floor number

11. 10

Unit No Unit Number

12. 11

Building Yes Building name

13. 12 Postal code Yes Valid Postal Code

14. 14

C/O (Mailing

Address)

No C/O Person name

15. 15

Block(Mailing

Address)

Yes Block

16. 16

Street(Mailing

Address)

Yes Street name

17. 17 Floor(Mailing Address)

No Floor number

18. 18

Unit(Employer's

Address)

No Unit Number

19. 19

Building(Mailing

Address)

No Building name

20. 20

Postal

Code(Mailing

Address)

Yes Valid Postal Code

21. Contact person

Title

Yes Contact person title

(Mr /Miss/ Mrs)

22. 21 Contact person Name

Yes Contact person name

23. Contact person

Email Id

Yes Valid email id

24. Contact person

DID

No

25. Contact person

Designation

No Designation

26. Contact person Department

No Department

27. Contact person Fax Yes Fax Number

28. Contact person

Mobile

Yes Mobile Number

29. 22

Block(Contact

Address)

Yes Block

30. 23

Street(Contact

Address)

Yes Street name

31. 24

Floor(Contact

Address)

No Floor number

32. 25

Unit(Contact

Address)

No Unit Number

33. 26 Building(Contact Address)

No Building name

34. 27

Postal Code

(Contact Address)




Action Button

No Button Description What will happen

1. Register Button to complete registration process after the registration

form is filled with valid

information

All the information entered will be validated and stored in the database.

System will display success message

and send account details to the email

id specified in the registration form.

If any mandatory information is not

provide by applicant then system will

display message to provide missing

information

2. Cancel Button to cancel the

registration process and back to

the login page

System will discard all the information

entered and show the login page again

to the applicant

Please Note:

• To register Employer will need a valid UEN number and email account. • Employer should have a GIRO account registered with BCA before using ONE-

STOP system.

• Employer will be assigned one login ID only.

• Users need to provide valid data to avoid application rejection from BCA authority.

• Users need to provide all mandatory information necessary for the registration process (marked with red asterisk *).

• Click on ‘Cancel’ button will cancel the process of registration and redirect user to login page.

• Click on ‘Registration’ button will start the check of the format and mandatory information before proceeding.

• If all the mandatory information provided is in correct format then application will display a success message and login information will be sent to the email address that user entered when registering.

• Account activation notif ication email will provide user with login id and password to access the system.

• Checking on UEN is done to prevent the same UEN is used to register more than once.

2.2 Activation and verification of email id

User will need to enter his or her own valid email id on the registration form.

After the successful registration user login details will be sent to the email id.

Login Id for employer will be UEN number.

2.3 Account Termination

User account will be deactivated after 30 working days if there’s no login from

the date the account is created. Users will need to contact ONE-STOP Admin if

they wish to re-activate the account.



3 PAGE LAYOUT

ONE-STOP Application page layout consists of three major portions:

1. Header 2. Display Area (content) 3. Footer

3.1 HEADER / NAVIGATION MENU

All pages in the ONE-STOP system have a common header which allows users

to navigate through the application This area displays the Application and BCA

logos, the main navigation, user welcome message and a logout link to logout

from the system.

Left side of the Header displays navigation menu:

Right side of the header displays change password, log out link and a welcome

message:

Main Navigation Menu selections will be covered from 3.2.1 – 3.2.4 on the next

page.

3.2 HOME PAGE

The first page displayed after user logged in is the disclaimer page, user need

click on the Ok button to acknowledge before accessing any other page in the

portal.

The Home page is the page which displays the instruction about test application

and rules and regulation for online application submission



3.2.1 CT/MS ATTC APPLICATIONS

On the navigation menu, user can click on ‘CT/MS ATTC Applications’ to view,

submit application to ATTC, and monitor CoreTrade and Multi-Skill applications

status.

3.2.2 Non-ATTC APPLICATIONS

On the Navigation Menu, user can click on ‘Non-ATTC Applications’ to create

online application for the test.

3.2.3 SEARCH

On the navigation menu, mouse hovering over the ‘Search’ will result in a

dropdown list of the Search application and Search Payment details for the user:

3.2.4 MY PROFILE

On the navigation menu, user can click on ‘My Profile’, system will display

information submitted in the registration form, and user can update information

such as address in this page.

3.3 PRINT FUNCTION

Print function available to user on all pages (right top corner), this will help you to

print information displayed on the screen for your reference for example

application details or payment details

3.4 EXPORT TO EXCEL

All listings will have the export to excel function. Just click on the selected button

to export displayed table record.



3.5 FOOTER

Footer area displays the copyright information for all pages in the system and

best viewed browser.



4 LOGIN

Login to ONE-STOP System can be carried out by following steps.

1. Open browser window ( Mozilla Firefox 12.0, Google Chrome 21.0.1180.89 & IE 9 )

2. Type in the <<URL>> in the address bar

3. ONE-STOP Login Page will be displayed

Click on ‘Employer Login’ link, employer login options page will be shown, you can login using SingPass or user name/password.

4. To login using SingPass, click on the SingPass login icon, you’ll be diverted to SingPass login page. You’ll be diverted back to One-Stop after successfully login to SingPass.



Note: If you haven’t registered with One-Stop or your account has been disabled,

you’ll see the error message when you’re diverted back to One-Stop from

SingPass after a successful login.

5. To login with user name and password, click on “Login with User Name and Password”, then type in your account login id and password, and click on ‘Login’ button.

6. Invalid User name or Password – this error indicates that the Username or Password is incorrect, please ensure that you have entered the correct username and password and try again.

7. Click on ‘Forgot Password’ link in case you have forgotten password. Screen will be displayed to Reset password form

Please Note: User may check with the system administrator in case user

account is deactivated / locked

No Field Mandatory Max Size Remarks



Name (Y/N)

1. User Name Yes 100 User Name

2. Password Yes 15 User Password

Action Button


1. Login Login button Validates user name and

password. Redirect valid

user to Home page

2. Forgot

Password

Forgot password link Redirect user to Reset

password screen



5 Forgot Password Screen

User can use forgot password link if current password is forgotten.

User must have his/ her Login ID and Registered Email id to reset password.

1. Upon Click on ‘Forgot Password’ link provided on login page, system will display Reset Password screen

2. User has to enter correct login Id and Registered email id

3. If entered login id and registered email id does not match, then system will throw error message as “No match found in the system, you must have entered wrong Login ID or Email ID.Please try again with

correct information or contact administrator!”

4. If entered login id and registered email id match, then ONE-STOP will send email to users email id with Password

No Field

Name

Mandato

ry

(Y/N)

Max

Size

Condition Test result

(Passed/

Failed)

Remarks

1. Login ID Yes 100

2. Registered

Email ID

Yes 100 Should be a

valid email id

Action Button

No Button Description What will happen 1. Reset

Password

Reset password Reset user’s password and send

email to registered email id

2. Cancel Cancel button Cancels request and redirects back

to Login screen



6 Home Page

The Home Page is the landing page for the ONE-STOP after successful login. This

provides information regarding test process and instructions to ONE-STOP.

1. Upon Click on ‘Change Password’ link provided on Home page, Change password screen will be displayed.

2. ONE-STOP will display User Name

3. User has to enter correct old password

4. User has to enter New password and Confirm password

5. Confirm password should be same as New password

6. If old password does not match, then system will throw error message as “Your Old Password is invalid!”

7. Upon Click on ‘Change Password’ button, System will Update Users new password



Action Button


1. Change Password

Change password Asks confirmation and Change user’s password

Please Note:

• To view this page, User must have valid Login ID and Password and should have assigned a Role as Employer



7 My Profile

User can view / update own profile details.

7.1 Update Company Profile

1. From Navigation menu, select ‘My Profile’

2. Displays company profile details

3. Change profile details

4. Click on ‘Save’ button to update profile details

No Field Label

Mandatory (Y/N)

Description

1. 1 Company Name Yes Company Name

2. 2 UEN Number Yes UEN number provided

by Singapore

Government

3. Mobile Number Yes Company contact

mobile number

4. 3 Fax Number Yes Fax Number

5. 4 Email ID Yes Company email id, this id needs to be a

valid email id which is

accessible by the

applicant as account

activation email will be sent to this email id

6. 5 License Number No License Number

Action Button


1. Save Save button Updates Company profile like Company name, mobile number, email id etc.

2. Add/Update

Location

Add/Update Location button Redirect to Update company location

screen

3. Add/Update

Contact

Add/Update Contact button Redirect to Update company Contact

screen



Please Note:

• User needs to provide a valid contact number and email account. • Users need to provide valid data to avoid application rejection from BCA

authority.

• Users need to provide all mandatory information (marked with red asterisk *)

• Click on ‘Save’ button will start the check of the format and mandatory information before proceeding.

• If all the mandatory information provided is in correct format then application will display a success message.

7.2 Update Company Locations

1. On Company Profile page, click on ‘Add/Update Location Details’ button

2. Displays users Company location details

3. Add or Update Company Locations

4. Click on ‘Add/Update’ button to update company locations

No Field Name

Mandatory (Y/N)

1. 6 C/O No C/O Person Name

2. 7 Block Yes Block

3. 8 Street Yes Street Name

4. 9 Floor No Floor Number

5. 10 Unit No Unit Number

6. 1

1

Building Yes Building Name

7. 1

2

Postal code Yes Valid Postal code

8. 1

4

C/O (Mailing

Address)

No C/O Person Name

9. 15 Block(Mailing Address)

Yes Block

10. 16

Street(Mailing

Address)

Yes Street Name

11. 17

Floor(Mailing

Address)

No Floor Number

12. 18

Unit(Employer’s

Address)

No Unit Number

13. 19 Building(Mailing Address)

No Building Name

14. 20

Postal

Code(Mailing Address)

Yes Valid Postal code



Action Button


1. Add/Update Add/Update button Add/ Updates Location details like location address.

2. Clear Clear button Clears all form fields

3. Back Back button Redirects back to Company profile page

Please Note:

• Users need to provide valid data to avoid application rejection from BCA authority


• Click on ‘Clear’ button to clear form fields

• Click on ‘Add/Update’ button will start the check of the format and mandatory information before proceeding

• If all the mandatory information is provided is in correct format then application will display a success message.

• Click on ‘Edit‘( ) button from list to edit existing location

• Click on ‘Delete’ button from list to delete existing location

7.3 Update Company Contacts

1. On Company Profile page click on button “Add/Update Contact details”

2. Displays users Company Contact details

3. Add or Update Company Contacts

4. Click on ‘Add/Update’ button to update Contact details



No Field

Name

Mandatory

(Y/N)

1. Contact person

Title

Yes Mr/Miss/Mrs

2. 21 Contact person Name

Yes Contact person name

3. Contact person

Email Id

Yes Email id

4. Contact person

DID

No

5. Contact person

Designation

No

6. Contact person Department

No

7. Contact person Fax Yes Fax Number

8. Contact person

Mobile

Yes Mobile Number

9. 22 Block(Contact Address)

Yes Block

10. 23

Street(Contact

Address)

Yes Street Name

11. 24

Floor(Contact

Address)

No Floor Number

12. 25

Unit(Contact

Address)

No Unit Number


No Building Name

14. 27

Postal Code

(Contact Address)




Action Button


1. Add/Update Add /Update contact button Add/Updates company contact person profile

2. Clear Clear button Clear form details

3. Back Back button Redirects back to Company profile page

Please Note:


• Users need to provide all mandatory information (marked with red asterisk *) • Click on ‘Clear’ button to clear form fields

• Click on ‘Add/Update’ button will start the check of the format and mandatory information before proceeding

• If all the mandatory information is provided is in correct format then application will display a success message.

• Click on ‘Edit’ ( ) button from list to edit existing contact

• Click on ‘Delete’ ( ) button from list to delete existing contact



8 CT/MS ATTC Application Management

8.1 View Applications

The CoreTrade/Multi-Skill application management list shows all the approved

applications the employer has submitted through BCA CoreTrade and Multi-Skill

online application systems.

To view all applications regardless of application status, user can click on the All

tab, otherwise user can view applications by application status under the

following tabs:

• New

• Submitted to ATTC • Test Date Assigned

• Test Failed

• AN Expired

• Passed

8.2 Select course

To select an ATTC as the training and test provider, user can select

application(s) under the following tabs, then click on Continue to pick course

button at the bottom of the list to see the list of courses available from various

ATTCs:

• New • Submitted to ATTC

• Test Failed (for re-selection of course)

Note:



1. For non-renewal applications, only applications with the same trade can be selected for selection of course,

2. For renewal applications, only the applications with the same trade category can be selected for selection of course.

3. Employer can re-select course for applications in submitted to ATTC and Test Failed tabs.

Employer can click on the Select button to select the course, or click on View

Tests booked to find out more on the test booking and training period available

with particular ATTC.

For course that’s eligible for WTU funding, there’ll be a checkbox under the

Apply for WTU funding column.

If the checkbox is checked and the same course is selected by employer, then

there’s a WTU declaration page employer need to complete before confirming

selection of course.



After selecting the course, there’s a confirmation page for employer to confirm

the submission to ATTC.

8.3 Application monitoring

Once the ATTC assign the candidate to a test, the application will be moved the

Test Date Assigned tab.

When the test result is released, the application will be moved to Passed tab if

candidate pass the test, test failed tab if the test result is one of the following

status:

• Test failed

• Absent • MC

• Disqualif ied



9 Non-ATTC Application Creation

User will be able to Enroll to the test and update payment details.

After successful application submission, Application Number will be generated for future

reference

To view this page, User must be logged in and should have assigned a role as

Employer

For creating application, User should have:

• Test Location and contact details.

• To pay by GIRO, GIRO account should be registered with BCA. • To pay by Credit Card, user should have credit card details.

• Test details.

• Candidate bio-data.

• Verified supporting documents for candidate.

9.1 How to select Test Location

1. From Navigation bar, select ‘Employer Application’

2. Select location from existing or Add new

3. Enter Location details: • Block (Employer Address)

• Street (Employer Address)

• Floor (Employer Address) • Unit (Employer Address)

• Building (Employer Address)

• Postal Code (Employer Address)

• Block (Mailing Address) • Street (Mailing Address)

• Floor (Mailing Address)

• Unit (Mailing Address)

• Building (Mailing Address) • Postal Code (Mailing Address)

No Field

Name

Mandatory

(Y/N)

1. 6 C/O No C/O name

2. 7 Block No Block

3. 8 Street No Street Name

4. 9 Floor No Floor Number

5. 1

0

Unit No Unit Number

6. 1

1

Building No Building Name

7. 1

2

Postal code No Valid Postal code

8. 1C/O (Mailing No C/O name



4 Address)

9. 15 Block(Mailing Address)

Yes Block

10. 16

Street(Mailing

Address)

Yes Street Name

11. 17

Floor(Mailing

Address)

No Floor Number

12. 18

Unit(Employer's

Address)

No Unit Number

13. 19 Building(Mailing Address)

No Building Name

14. 20

Postal

Code(Mailing

Address)


4. Click Continue button

5. User will be redirected to ‘Contact Details’ screen

Action Button

No Button Description What will happen 1. Continue Continue button Update Location details and redirect to contact

details page

Please Note:

• Users need to provide valid data to avoid application rejection from BCA authority.

• Users need to provide all mandatory information (marked with red asterisk *).

• Click on Continue button will check of the format and mandatory information before proceeding.

• If all the mandatory information is provided is in correct format then application will redirect to Contact details screen.



9.2 How to select contact

1. On click on ‘Continue’ button in Test Location screen

2. Select Contact from existing list or Add new

3. Enter Contact details:

• Title

• Name

• Email Id • DID

• Designation

• Department

• Fax • Mobile

• Block (Mailing Address)

• Street (Mailing Address)

• Floor (Mailing Address) • Unit (Mailing Address)

• Building (Mailing Address)

• Postal Code (Mailing Address)

No Field

Name

Mandatory

(Y/N)

1. Title Yes Mr/Miss/Mrs

2. 2

1

Name Yes Contact Person Name

3. Email Id Yes Email id

4. DID No

5. Designation No

6. Department No

7. Fax Yes Fax Number

8. Mobile Yes Mobile Number

9. 22 Block(Contact Address)

Yes Block

10. 23

Street(Contact

Address)

Yes Street Name

11. 24

Floor(Contact

Address)

No Floor Number

12. 25

Unit(Contact

Address)

No Unit Number


No Building Name

14. 27

Postal Code

(Contact Address)


4. User can Edit ( ) contact by clicking “Edit” button in table

5. User can Delete ( ) contact by clicking “Delete” button in table



6. Select One Contact from table

7. Click “Continue” button

8. User will be redirected to ‘Test Details’ screen

Action Button


1. Update

Contact list

Update Contact list button Add/Update company

contact details

2. Continue Continue button Select contact for

application and redirects to

Test selection page

3. Clear Clear button Clear for fields

4. Edit Edit contact button provided in Contact list Displays contact details on

the editable form

5. Delete Delete contact button provided in Contact list Ask confirmation for

remove contact and removes contact from list

Please Note:


• Users need to provide all mandatory information (marked with red asterisk *) • Click on ‘Clear’ button to clear form fields

• Click on ‘Add/Update’ button will start the check of the format and mandatory information updating contact

• Click on ‘Continue’ button will check for contact selection • If all the mandatory information is provided is in correct format then application

will display a success message.

• Click on ‘Edit‘( ) button from list to edit existing contact



• Click on ‘Delete’ ( ) button from list to delete existing contact

9.3 How to select Test

1. On click on ‘Continue’ button in Contact details screen

2. Enter Test details:

• Test Type • Test Level

• Test Code

• Test Title

• Preferred Date

No Field

Name

Mandatory

(Y/N)

1. 1 Test Type Yes

2. 2 Test Level Yes Populated based on Test Type

Selection

3. Test Code Yes Populated based on Test Type and

Test Level selection

4. 3 Test Title Yes Populated based on Test Type and Test Level selection

5. 4 Preferred Date Yes Should be a future date

3. Click Continue button

4. User will be redirected to ‘Candidate Details’ screen

Action Button

No Button Description What will happen 1. Continue Continue button Update Test details for an application and redirects

to Candidate details page



Please Note:

• User need to select valid preferred test date (Should not be a holiday).Date Format should be ( DD-MMM-YYYY ).

• User need to enter valid test details. This information provided cannot be changed in future for this application.

9.4 How to Add Candidate profile

1. On click on ‘Continue’ button in Test details screen

2. Displays candidate search screen

3. Search Candidate profile if existing or add new

4. Click on ‘Save’ button to save changes in candidate profile

5. Click on ‘Continue’ button to update own details and go to payment details

No Field Label

Mandatory (Y/N)

Description

1. 1 Name Yes Complete name as in

the Pass provided by

Singapore government

2. 2 Nationality Yes Nationality of the

applicant

3. 3 Identification Type Yes Type of valid Pass applicant is holding

4. 4 Identification

Number

Yes Number on the

applicant pass

5. 5 Passport Number Yes (if Nationality not in

Singaporean / PR)

Enter your passport

number if applicant is

not Singaporean or PR

6. 6 M’NRIC Number Yes (if Identification Type

M’Sia NRIC)

Malaysian NRIC

number

7. 7 WP Expiry Date Yes (if Identification Type

WP or S Pass)

WP Expiry date

should be valid future

date.

8. Permit Number Yes (if Identification Type

WP or S Pass)

Should be valid Permit

Number

9. 8 Mobile Number Yes Applicants mobile

number

10. 9 Email Id Yes Applicant’s email id,

this id needs to be a

valid email id which is

accessible by the

applicant as account activation email will

be sent to this email id



11. 10 DOB Yes Applicants date of

birth in DD-MMM-

YYY format d be

between age 18 and

55

12. 11 Gender Yes Select male or Female

13. 12 Experience Yes No. of Years

14. 13 Employer Name Yes (Not mandatory for

Singaporeans & PR holders)

Name of the current

Employer

15. Supporting

Document

Yes Supporting Document

should be in a .PDF

File. Each attachment

should not exceed 2 MB. Total attachments

should not exceed 5

MB.

16. 14 C/O (Employer's

Address)

No Name of Contact

17. 15 Block(Employer's Address)

Yes Block

18. 16 Street(Employer's

Address)

Yes Street Name

19. 17 Floor(Employer's

Address)

No Floor Number

20. 18 Unit(Employer's

Address)

No Unit Number

21. 19 Building(Employer's Address)

No Building Name

22. 20 Postal

Code(Employer's

Address)


23. 21 C/O (Mailing

Address)

No Name of Contact

24. 22 Block(Mailing

Address)

Yes Block

25. 23 Street(Mailing

Address)

Yes Street Name

26. 24 Floor(Mailing

Address)

No Floor Number

27. 25 Unit(Mailing

Address)

No Unit Number

28. 26 Building(Mailing

Address)

No Building Name

29. 27 Postal Code

(Employer's

Address)




Please Note:

• User needs will need to enter a valid IC/Pass issued by Singapore government to work in Singapore and email account for candidate.



• Click on ‘Continue’ button will start the check of the format and mandatory information before proceeding

• All dates entered in the system must be in DD-MMM-YYYY format and applicant must be above 18 years old and not older than 55 years old

• If all the mandatory information is provided is in correct format then application will be redirected to Payment details screen.

• Supporting Document should be in a .PDF File. Each attachment should not exceed 2 MB. Total attachments should not exceed 5 MB.

• Multiple candidates can be added to same application.

• Employer should select at least one candidate for application



Action Button


1. Save Save button Add/update candidate details

2. Search

candidate

Search candidate button Redirect to search candidate page

3. Continue Continue button Redirect to Payment details page

9.5 How to make Application Payment

1. On click on ‘Continue’ button in Candidate details screen

2. Displays Application and Fee details

3. Enter Payment details

4. Click on ‘Process Application’ button to update payment details

If Payment Mode “Credit Card” is selected then following fields criteria applies,

No Field Name

Mandatory (Y/N)

1. 1 Payment Mode Credit Card

2. 2 Card Yes Visa/Master

3. Card Number Yes Should be Numeric

4. 3 Name of Card Holder Yes Name of Credit card holder

5. 5 Expiry Date Yes Should be a future date (Format MM-yyyy)

If Payment Mode “Giro” is selected then following fields are criteria applies,

No Field

Name

Mandatory

(Y/N)

1. 1 Payment Mode Giro

2. 2 Giro Account

Number

Yes Giro Account Number



Action Button


1. Submit Application

Process Application button Update Application payment details and displays application details

Please Note:

• Payment will be accepted through Credit Card or Giro only.

• Users need to provide valid payment details to avoid application rejection from BCA authority.


• Click on ‘Process Application’ button will start the check of the format and mandatory information before proceeding.

• If all the mandatory information is provided is in correct format then application will be redirected to Application details screen.

9.6 View Application Details

1. On click on ‘Continue’ button on Payment details screen

2. Displays Application details

3. Click on ‘Print Application details’ button to prints application details

4. Click on ‘Close’ button to start new application

Action Button


1. Print Application

Details

Print Application Details button Prints application details

2. Close Close Button Close current application and starts new



10 Candidate Management

User will be able to manage candidate bio-date.

For any rectif ication in candidate bio-data, user has to request Test admin for changes.

10.1 How to Request Rectification

For adding rectif ication request for candidate, employer should have

• Application number

• Candidate details • Reason and supporting documents for candidate rectification

1. From Navigation bar, select ‘Candidate Management->Rectification Request’

2. Enter search criteria: (Non Mandatory), but at least one search criteria should be provided for search No Field

Name

Mandatory

(Y/N)

1. 1 Name No Candidate Name(Partial, at least

first 6 characters)

2. 2 Passport Number No Candidate Passport number(Complete)

3. Identification Type No Candidate identification or pass

type

4. 3 Identification Number No Candidate identification number

provided by Singapore

Government(Complete)

5. 4 Nationality No Nationality of candidate

6. 5 Candidate Status No Candidate Application Status

7. 6 Application Number No Application Number(Complete)

3. Click on ‘Search’ button

Action Button


1. Search Search button Search candidate details based on search criteria

and displays application candidate list

2. Export to

excel

Export to excel button Export displayed candidate list to Excel



4. From the listing, click on the ‘Rectif ication’ button

5. Popup window will be displayed, to enter Reason for rectif ication and upload supporting document

No Field

Name

Mandatory

(Y/N)

1. 1 Reason Yes Reason for Rectification

2. 2 Supporting Document Yes Supporting document should be in a

PDF format. Attachment size should not exceed 2 MB

Action Button

No Button Description What will happen 1. OK OK button Send candidate bio-date rectification request to Test

admin for approval

2. Cancel Cancel button Cancels request

6. Upon Click on ‘OK’ button request will be sent to Test admin for approval

7. Upon Click on ‘Cancel’ button request will be cancelled Please Note:

• Supporting document should be in a PDF format. Attachment size should not exceed 2 MB

• Users need to provide valid details to avoid request rejection from BCA authority.


• Click on ‘OK’ button will start the check of the format and mandatory information before proceeding.



11 Application Status Check & Search

User will be able to view status of own Applications submitted

11.1 Search Application Details

1. From Navigation menu, select ‘Search=>Search Application=>Application Details’

2. Enter search criteria: (Non Mandatory), but at least one search criteria should be provided for search

No Field

Name

Mandatory

(Y/N)

1. 1 Application Date No Application submission date

2. 2 Application Number No Application number(Complete)

3. Application Status No Application Status

4. 3 Test Date No Test Date

5. 4 Test Code No Test Code

6. 5 Test Title No Test Title

7. 6 Preferred Date from No Test Preferred Date from

8. 7 Preferred Date to No Test Preferred Date to

3. Click Search button

Action Button


1. Search Search button Search application details

based on search criteria and displays application list

2. Export to

excel

Export to excel button Export displayed

Application list to Excel

4. From the listing, click on the ‘View Application details’ button to view Application details



5. From the listing click on the ‘Result Slip’ ( ) button to View Result Slip(after Result Released), this is for direct test only.

11.2 Search Application Candidate Details

1. From Navigation menu, select ‘Search=>Search Application=>Application Candidate details’


No Field Name

Mandatory (Y/N)

1. 1 Name No Candidate Name(Partial, at least

first 6 characters)

2. 2 Identification Type No Candidate identification or pass

type

3. Identification Number No Candidate identification number


Government

4. 3 Nationality No Candidate Nationality

5. 4 Candidate Status No Candidate status


7. 6 Batch ID No Batch ID(Complete)


4. From the listing, click on the ‘View’ button to view candidate details



11.3 Search Payment Details

1. From Navigation menu, select ‘Search=>Search Payment details’


No Field

Name

Mandatory

(Y/N)


2. Candidate

Identification Type No Candidate identification or pass

type

3. Candidate Identification Number

No Candidate identification number provided by Singapore

Government

4. 3 Test Type No Test Type

5. Test Level No Test Level



8. 6 Payment Status No Payment status

9. 7 Payment Type No Payment Type

10. Receipt No No Receipt No(Complete)


Action Button


1. Search Search button Search application payment details based on search criteria and displays application payment

list

2. Export to

excel

Export to excel button Export displayed Application payment list to Excel

4. If payment is pending then, from the listing click on the ‘Print Receipt’ ( ) button to Print Cashier receipt. This receipt is to make payment at cashier counter.



12 Print Acknowledgement

User can print Acknowledgement slip from option provided on search screen

To print acknowledgement user must know Application Number



No Field

Name

Mandatory

(Y/N)









3. Click ‘Search’ button

Action Button

No Button Description What will happen 1. Search Search button Search application details based on search

criteria and displays application list

2. Export to excel

Export to excel button Export displayed Application list to Excel

4. From the listing, click on the ‘View Application Details’ ( ) button to view acknowledgement slip



13 Print Result Slip

User can print Result slip from option provided on search screen. This option will be

enabled once Result is released for Test

To print Result Slip user must know Application Number



No Field

Name

Mandatory

(Y/N)









3. Click ‘Search’ button

Action Button


1. Search Search button Search application details based on search

criteria and displays application list

2. Export to

excel

Export to excel button Export displayed Application list to Excel

4. From the listing click on the ‘Result Slip’ ( ) button to Result Slip.



14 Print Cashier Receipt

User can print Cashier slip from option provided on search payment details screen. This

option will be enabled for pending payments like admin charges.

User can take this receipt and make payment at Cashier counter

To print cashier receipt user must know Application Number or Payment Reference

Number

1. From Navigation menu, select ‘Search=>Search Payment details’


No Field

Name

Mandatory

(Y/N)


2. Candidate

Identification Type

No Candidate identification or pass

type

3. Candidate

Identification Number

No Candidate identification number


Government

4. 3 Test Type No Test Type

5. Test Level No Test Level



8. 6 Payment Status No Payment status

9. 7 Payment Type No Payment Type

10. Receipt No No Receipt No(Complete)


4. If payment is pending then, from the listing click on the ‘Print Receipt’ ( ) button to Print Cashier receipt.



Action Button


1. Search Search button Search application payment details based on search

criteria and displays

application payment list

2. Export to

excel

Export to excel button Export displayed

Application payment list to

Excel

3. Print cashier receipt

Print cashier receipt button Display Cashier receipt for pending payment



15 FAQ

S/N Description Action by System

1. Employer wants to add candidate details after

application submission.

Not allowed. Create new

application

2. Employer wants to update payment details after

application submission.

Not allowed. Payment details

are mandatory for application

submission.

3. Employer wants to update contact details for

application after application submission.

Not allowed.

Employer can change his

profile information and for next

application updated contact will

be available

4. Employer wants to replace candidate details for

application

Not allow.

Employer can contact to TA for

replacement

5. Employer wants to add new candidate to

application (before application submission).

System should allow adding

new candidate details only if

candidate details like NRIC,

WP and FIN does not exists in

same application as duplicate

entry in same application is not

allowed

6. Employer wants to search application for another

employer /Individual/ATTC.

Not allowed. Employer will be

able to search own company

application details.

7. Employer wants to apply for funding Not allow for online

application. To apply for

funding, employer has to go to

BCA Counter along with

necessary information

8. Employer wants to postpone candidate Not allowed

9. Employer wants to withdraw candidate Not allowed

10. Employer wants add application for previous date

(preferred date less than today date)

Not allowed

11. Employer wants to postpone test date Not allowed. Contact to TA for

changing Test date.

12. Employer wants to cancel application Not allowed. Contact TA for

application cancellation process

13. Employer wants to change test details in the

application

Not allowed.



14. Employer wants to add candidates after payment Not allowed. Employer can

create another application for

remaining candidates

user guide (employer users) for one-stop system

Documents