user manual nexconnect - gfk etilizecontent.etilize.com/user-manual/1016499037.pdf ·...

IconicIntuitiveInteractive

™

3G/4G Enabled Broadband RouterNexConnect

With XtremeSpeed™ WAN Optimization

®

POWERED BY

NEXWARE

™

User Manual

Copyright The content of this publication may not be reproduced in any part or as a whole, stored, transcribed in an information retrieval system, translated into any language, or transmitted in any form or by any means, mechanical, magnetic, electronic, optical, photocopying, manual, or otherwise, without prior written permission. Trademarks All products, company, brand names are trademarks or registered trademarks of their respective companies. They are used for identification purposes only. Specifications are subject to be changed without prior notice. FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against radio interference in a commercial environment. This equipment can generate, use and radiate radio frequency energy and, if not installed and used in accordance with the instructions in this manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference, in which case the user, at his own expense, will be required to take whatever measures are necessary to correct the interference. CE Declaration of Conformity This equipment complies with the requirements relating to electromagnetic compatibility, EN 55022/A1 Class B.

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Table of Contents Introduction........................................................................................................................1

Features....................................................................................................................1 Package Contents.....................................................................................................2 System Requirements...............................................................................................2 Wi-Fi Requirements.................................................................................................2

Hardware Overview...........................................................................................................3 Default Router Settings ...................................................................................................4 Hardware Setup.................................................................................................................5

Wi-Fi Connection.....................................................................................................7 Initial 3G/4G Wireless Setup...........................................................................................8

Installation and Configuration Settings....................................................................8 NexWare Setup Wizard....................................................................................................9 Basic Settings...................................................................................................................12

Admin Password ...................................................................................................12 Wi-Fi Settings ........................................................................................................12 Interfaces................................................................................................................13 Network Traffic.....................................................................................................15 Logout ...................................................................................................................15

ToolBox.............................................................................................................................16 System Log.............................................................................................................16 Kernel Log .............................................................................................................16 Flash Firmware ......................................................................................................17 Backup/Restore .....................................................................................................17 Reset to Defaults....................................................................................................18 Reboot ...................................................................................................................18 License Agreement.................................................................................................18

Advanced Settings ...........................................................................................................19 DHCP ....................................................................................................................19 Dynamic DNS .......................................................................................................20 QoS (Quality of Service) .......................................................................................21 SNMP(Simple Network Management Protocol)...................................................22

Security Settings ............................................................................................................23 Remote Admin......................................................................................................23 Routing Settings .............................................................................................................24

Routes....................................................................................................................24 RIP.........................................................................................................................25 Port Forwarding ....................................................................................................25

DMZ Host.............................................................................................................26 Internet Failover.....................................................................................................26

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Table of Contents Troubleshooting .............................................................................................................28 Technical Support ..........................................................................................................32 Technical Specifications ................................................................................................32 Glossary of Definitions ..................................................................................................33

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Introduction The NexAira 3G/4G Wireless Broadband Router is a high-performance device that supports wireless networking at home, work, or in a public place. Supporting 16-bit and 32-bit Type II PCMCIA cards, 2.0 mobile broadband modems, and Express Cards with a universal caddy, the NexAira 3G/4G Wireless Broadband Router works with both EVDO and HSDPA technologies. The NexAira 3G/4G Wireless Broadband Router supports wireless data transfers up to 54 Mbps and wired data transfers up to 100 Mbps. Features

• NexWare’s quick and easy setup allows you to go where wires cannot, outside the home or office.

• Fully compatible with the 802.11g IEEE standard to provide a wireless data transfer rate of up to 54Mbps.

• Backwards compatible with the 802.11b IEEE standard to provide a wireless data rate of up to 11Mbps

• Operates in the 2.4GHz frequency range. • Supports NAT with VPN pass-through • DHCP server enables all networked computers to automatically receive IP

addresses. • Access Control for managing users on the network • User-friendly configuration and diagnostic utilities. • Supports special applications that require multiple connections. • Equipped with two 10/100 Ethernet ports, one for LAN and one for WAN access,

a Type II PC card (16- and 32-Bit) Slot, and a USB port for 3G/4G network connections. Express Cards with a universal caddy are also compatible.

• Connects multiple computers to the Internet via a broadband EVDO, HSDPA network connection or via cable/DSL connection. Please consult your service provider for more detailed information on wireless network standards.

1 © NexAira Inc. 2009

Package Contents Important: Check the contents of the box first. The NexAira 3G/4G Wireless Broadband Router package should contain the items listed below. If any of the items are missing, please contact your reseller.

(1) NexAira Consumer Router (1) CD-ROM (1) RJ-45 Ethernet Cable (1) 5V 3.0A Power Adapter (1) Desk Cradle

Caution: Using a power supply with a different voltage rating other than the one included with the NexAira 3G/4G Wireless Broadband Router will cause damage and void the warranty for this product.

System Requirements

• Compatible 16-bit or 32-bit PCMCIA or USB 3G/4G modem card with activated service.* NOTE: Subject to terms available from your carrier.

• Computer with Windows 2000, XP, Vista, Macintosh, or Linux-based operating system with an integrated Ethernet adapter or Wireless Wi-Fi 802.11 G interface.

• Internet Explorer Version 6.0 and above and Firefox 3.0 and above (for accessing web-based configuration settings).

Wi-Fi Requirements

• IEEE 802.11b/g adapter. *PCMCIA, ExpressCards, and USB modems need to be activated through your cellular service provider prior to insertion into the NexAira 3G/4G Wireless Broadband Router.



Hardware Overview

Receptors and Ports (Rear View)

Wi-Fi Antenna: Allows Wi-Fi connection from a distance

LEDs (Front View)

WAN/LAN Ports: Automatically senses WAN and LAN types when connecting to Ethernet

Power Receptor: Compatible with included 5V 3.0A adapter

Reset Button: Resets the Router to factory default settings

USB Port: Allows connection with a 3G USB modem

3G LED: Blinks green when 3G is connected

LAN LED: Lights up green when a local Ethernet cable is connected and blinks to indicate activity

Wi-Fi LED: Lights blink green when a connection to the Wi-Fi is available

WAN LED: Lights up green when WAN is connected.

Default Router Settings

Login Screen – Username / Password root /admin Settings - Language English

Design NexAira Network - IPv4 Address / Netmask 192.168.1.1 / 255.255.255.0

Datacard Enabled Service Type CDMA WAN Ethernet - Protocol automatic

Wi-Fi –Devices Enabled Channel 5 (2.4GHz)

Local Network Network Name NexWare Mode Provide (Access Point) Encryption WPA-PSK Key password

DHCP - Server Enabled First leased address 100 Number of leased 151 Leasetime 12h Static Leases none

Dynamic DNS disabled Port Forwarding none Quality of Service (QoS) Enabled Routes - Static IPv4 none System - Hostname NexWare

Timezone UTC


Hardware Setup The NexAira 3G/4G Wireless Broadband Router allows you to access your network using a wireless connection from virtually anywhere within its operating range. Please note that location placement of the router could affect the wireless signal and range limits. Typical ranges also vary depending on the types of materials and background RF (Radio Frequency) noise present in your networking environment. To maximize your wireless range, please follow these guidelines: 1. Choose the right location in your environment for the NexAira 3G/4G Wireless Broadband Router. The WLAN transmitters are radios; their signals radiate out from the antenna, and degrade as they go through walls, floors, and obstacles like tubs full of water (almost impenetrable), stone, or concrete. So for best reception, place your router centrally to the rooms in which you expect to use WLAN the most. Each wall or ceiling can reduce the NexAira 3G/4G Wireless Broadband Router’s range by as much as 90 feet (27 meters). NOTE: The same considerations apply to your carrier’s 3G/4G broadband carrier’s connection. 2. Keep your product away from electrical devices (such as microwaves, air conditioners, cordless phones, refrigerators and televisions) that emit large quantities of RFI (Radio Frequency Interference). NOTE: DO NOT connect the NexAira 3G/4G Wireless Broadband Router to power before following the installation steps below! NexAira NEXUSB07 Router Setup 1. Attach the antenna.

a. Remove the antenna from its plastic wrapper. b. Screw the antenna in a clockwise direction to the back panel of the unit. c. Once secured, position the antenna upward at its connecting joint. This will

ensure optimal reception.


2(i). PCMCIA, Express Card with a universal caddy, or USB connection:

a. Remove the protective PCMCIA insert from the PCMCIA opening. b. Insert an activated Type II PCMCIA card or ExpressCard with adapter into the PCMCIA card slot. c. Alternatively, insert an activated USB modem into the USB slot.

b. c.

2(ii). Ethernet connection:

a. Insert one end of an Ethernet cable into the LAN Port on the back panel of the router. Insert the other end into an available Ethernet port of the network adapter in the computer that will be used to configure the unit. b. LAN LED should be on when connected. If not, check the connection between the router and computer.

NOTE: The NexAira 3G/4G Wireless Broadband Router LAN Port is “Auto-MDI/MDIX”, so any standard Ethernet cable will work.


3. Power connection.

a. Connect the power adapter to the receptor on the back panel of the router. Plug the other end of the power adapter into a wall outlet or power strip.

b. The LAN & Wi-Fi LED will turn ON and

occasionally flash, indicating that the unit is powered on.

c. The 3G/4G LED will flash and stabilize once a 3G/4G connection is established.

d. The 3G/4G, LAN, and Wi-Fi LED’s on the

front of the router will flash ON and OFF as it performs initialization and Internet connection processes. This will take a few minutes.

NOTES:

An uninterruptable power supply (UPS) is recommended for power surges and/or outages. At a minimum, a surge protector should always be used to protect the equipment from being damaged by electrical spikes and transients.

Wi-Fi Connection

If you are connecting wirelessly to the NexAira 3G/4G Wireless Broadband Router, you must ensure that the security settings on the connecting PC are the same as those on the router.

By default, the router broadcasts a secure WiFi signal with WPA-PSK* encryption: • SSID / WiFi Signal Name is set to NexWare • Channel is set to channel 5(2.4GHz) • Security is set to WPA-PSK* • Key (password) is set to password

It is recommended, for security reasons, that the security settings on the router be changed during initial setup. *Please refer to your computer’s Wi-Fi adapter documentation for additional information.


Initial 3G/4G Wireless Setup Connecting to the Router Main Page for Installation and Configuration Settings Follow the steps below to access the NexAira Router and perform installation and configure settings:

1. Open a web-browser on your computer connected to the router’s LAN port by an Ethernet cable. 2. Enter the IP address of the NexAira Wireless Broadband Router in the URL

line of your web browser:

http://192.168.1.1

NOTE: If you have changed the router’s default IP address, enter that address instead of the one above.

3. Type “admin” in the Password field. If you have changed the password, enter the new one in this field. NOTE: Default Username is “root“. 4. Click “Login” button.

5. You will be greeted by the iconic home page.


Setup Wizard

Select the Setup Wizard Icon. Select the Next button to proceed with the indicated steps of the automated setup process. Step One: Change your administration password. It is recommended that the default password (admin) be replaced for security reasons. Enter your new password and then reenter to confirm. Select Submit to retain any changes and move to Step Two.

Step Two: Set up your Internet Connection

A. 3G/4G Internet Connection Setup a. During the boot up process of the router all compatible data cards are

recognized and are setup automatically. No additional information is typically required to complete the setup of your compatible 3G/4G data card.

b. If your ISP requires additional information to connect to their network, please refer to their documentation for APN, PIN Code, Username, and Password. All data entry fields may not be required to connect to your ISP's network.

B. WAN Internet connection. a. During the boot up process of the router if your wide area network

(WAN) Ethernet cable is plugged into the WAN port of the router, the router will automatically be connected to your ISP.

b. If your ISP requires you to setup the WAN as a PPPoE or PPTP, you will need to enter your ISP's required information into the proper fields.

i. PPPoE. Typical entries include the Username and Password ii. PPTP. Typical entries include the Username, Password, and the

PPTP Server Name.


Select Next to retain any changes and move to Step Three.

Step Three: Configure your wireless settings.

This step allows you to change whether the Wi-Fi is enabled, the channel on which the Wi-Fi is broadcast on, the name that is broadcast, the mode, the encryption type, and the key (password) to access the broadcasted Wi-Fi signal.

• Disable only if you do not want anyone accessing the router wirelessly.

• Change channel if other wireless devices are interfering with the router.

• Change the Network Name (ESSID) to whatever name you wish to be broadcasted

• Hiding the ESSID does not disable the WiFi signal and should not be thought of as security setting. Hiding the ESSID only eliminates the name from being broadcasted.

• Select the router's wireless operation mode. Provide, Independent, or Join. The default setting is Provide (Access Point).

• Change encryption type as necessary. Some wireless devices cannot connect to all encryption modes. The default setting is WPA-PSK. Other typical choices include WEP (ASCII or Hex), WPA=PSK, or WPA2-PSK. Additional available settings require additional software or hardware not included with this router.


• Change Key (password). We suggest that this setting be changed. This setting controls the require Key or password to access your wireless signal.

Select Next to retain any changes and move to the Completion page and select Finish.

Congratulations, you are finished!


Basics

Admin Password

You can change the router's administrative password. (default = admin)

Change Wi-Fi Settings

Here you can change whether the Wi-Fi is enabled, the channel on which the Wi-Fi is broadcast on, the name that is broadcast, the mode, the encryption type, and the key (password) to access the broadcasted Wi-Fi signal.

• Disable only if you do not want anyone accessing the router wirelessly.

• Change channel if other wireless devices are interfering with the router.

• Change the Network Name (ESSID) to whatever name you wish to be broadcasted.

• Select the router's wireless operation mode. Provide, Independent, or Join. The default setting is Provide (Access Point).

• Change encryption type as necessary. Some wireless devices cannot connect to all encryption modes.


• Change Key (password). We suggest that this setting be changed. Note: After any changes, select ”Save” to retain. System will refresh following, “Save”. WDS: Wireless Distribution System (WDS) is a feature that allows multiple access points of the same physical radio type to be bridged together as one common WiFi network. Because the same physical radio type must be used, this feature only operates with other NexAira routers. The following configuration options are available:

• Mode: Set the mode to Provide (normal Access Point mode) or WDS. • BSSID: Your router supports up to four WDS clients. Enter the BSSID (MAC

address listed on the bottom label of the router, also listed under LAN on the Interfaces page) of the other devices to be connected to via WDS.

Interfaces

Here you can review datacard, WAN, and LAN status as well as change Local Network, Datacard, and WAN Ethernet settings.

• The IP address is the address of the NexConnect router. It is also your local network's gateway address which is used by all LAN hosts to access the Internet through the WAN connection.

• The Netmask is used to determine the number of subnetworks that can be connected to the NexConnect router.


• The IP Gateway (optional) field is and advanced and optional setting that available if your local network has a gateway that is different than the router's LAN IP address.

• DNS Server (optional) allows you to specify a DNS server for LAN hosts to use if your WAN connection does not supply a valid server address.

• Enable or disable the router's ability to access the Internet through a datacard • Select Service type: UMTS/GPRS, CDMA (default), or EV-DO. • Insert Access Point (APN), PIN code, Username, and Password as

indicated by your 3G/4G wireless provider. • Enable or disable the router's ability to connect to the internet through a WAN

Ethernet connection. Note: After any changes, select ”Save” to retain. System will refresh following, “Save”.


Network Traffic

The Network Traffic status screen shows current traffic status of active interfaces, such as the LAN, the connected Datacard, and the WAN.

Logout

Here you will be logged out of administrative mode. You will be returned to the login screen.


Tool Box

System Log

View System Log file.

Kernel Log

View Kernel Log file.


Flash Firmware

• Browse and select the firmware upgrade file from a selected location. • Choose to keep current or overwrite with new firmware configuration. • Select Flash Firmware to flash selected firmware file.

o Router will upload selected file, flash the new firmware, and reboot to the login screen upon completion.

Backup Settings

• Create a backup file of current settings to a selected location. • Restore: Select a previously saved backup file by browsing to the file location

and then clicking “Restore backup”.


Reset to Defaults

• This feature will reset the router to factory defaults.

Reboot

• This feature will Reboot the router.

License Agreement

• This feature will provide you with the NexAira licensing agreement.


Advanced Settings

Change DHCP Settings

Here you can change whether the DHCP server is enabled, view current Active Leases, and assign Static DHCP Leases to other devices.

• Change first available lease number • Change the total number of leases available • Change the duration of an active lease (h = hours) • Assign Static DHCP leases to other devices

Note: After any changes, select ”Save” to retain. System will refresh following, “Save”.


Dynamic DNS

The Dynamic DNS feature enables the router to interface directly with DDNS service providers to update your WAN IP address when it changes. Dynamic DNS maps the name of your DDNS host to your current WAN IP address. Before you enable Dynamic DNS, you need to register an account on one of the Dynamic DNS servers listed in the Service field. To enable Dynamic DNS click the check box next to Enable. Next enter the appropriate information about your Dynamic DNS Server. You have to define:

• Service • Hostname • Username • Password

Additional controls of the Dynamic DNS server include: • Check for changed IP every – Enter numeric value • Check-Time unit – Select a unit of time from the list • Force update every – Enter numeric value • Force-Time unit – Select a unit of time from the list. • Add additional entry(ies).

NOTE: This information is established when you register an account on a Dynamic DNS server. Note: After any changes, select ”Save” to retain. System will refresh following, “Save”.


QoS

Quality of Service settings provide a mechanism to provide prioritization of certain types of traffic over other types of traffic. Disable by default, QoS can be enabled as necessary.

• Downlink and Uplink speeds can be modified for either the Datacard or WAN connections. • Prioritization. This section allows for the following choices:

• Set Priority: Low, normal, express, or priority • Source address: Select from detected sources. • Target Address: Select detected targets. • Service: Select Service option. • P2P: Select Pier-to-Pier protocol. • Protocol: Select internet protocol. • Ports: Enter ports.



SNMP

Simple Network Management Protocol (SNMP) is used in conjunction with a network management system to monitor specified network devices for defined events and activities. Those activities are defined in a Management Information Base (MIB). Your router supports a light implementation of SNMP with a defined MIB. The following configuration options are available:

Enable Check Box: This box will enable ro disable the SNMP feature. TCP Port: Specify the TCP port you would like the SNMP server to listen on. The default is 161. UDP Port: Specify the UDP port you would like the SNMP server to listen on. The default is 161. Community Name: Specify the community name for your SNMP neighborhood. Device Description: An optional field to give the device a description upon SNMP query. Location Name: An optional field to list the device's location. Administrator Email: An optional field to input the network administrator's e-mail contact information. LAN, WAN, and 3G checkboxes: Enable or disable reporting of these interfaces upon SNMP query.


Security Settings

Remote Admin

This feature allows you to enable administrative remote access to the router. You can choose the default port of 8080, or assign any other valid port. Note: After any changes, select ”Save” to retain. System will refresh following, “Save”.


Routing Settings

Routes

Active IPv4-Routes

• View current routes for the datacard, LAN, or WAN. Static IPv4 Routes

• Add entry. Adding an entry inserts fields which require additional information.

• Interface: Set interface (LAN, datacard, or WAN). • Target: Select Target (Host-IP or Network). • IPv4-Netmask: Select IPv4-Netmask (only if target is a network). • IPv4-Gateway: Select IPv4-Gateway.



RIP

This feature allows use of RIP protocol over the selected RIP device. RIP Version 1 or Version 2 can be selected. Additional entries can also be added.


Port Forwarding

Port forwarding allows a port or range of ports to be opened to inbound traffic. That traffic is than for forwarded to a LAN host on a specified port or range of ports. Adding an entry will insert fields requiring additional information to configure this feature.

• Insert Name (optional) • Choose Protocol, TCP, UDP, or TCP + UDP. • Insert port number or range of ports (first-last) for external device. • Select internal IP-address. • Select internal port or range. (optional)



DMZ Host

DMZ allows all traffic to be forwarded to one host on the LAN provided there are no other port forwarding rules that will effect that traffic.

• Check the enable box • Type in the IP Address on LAN to be placed in DMZ.


Internet Failover

Internet Failover is a feature that provides failover from your primary internet connection, WAN, to your secondary internet connection when your primary connection fails.

• Primary Gateway: Gateway provided by your wired WAN ISP • Backup Gateway: Gateway provided by secondary ISP • Test IP: • Select primary and Secondary connection Interfaces


Troubleshooting This section provides an overview of common issues, with solutions for the installation and operation of the NexAira 3G/4G Wireless Broadband Router. 1. I am unable to access the Configuration Menu when I use my computer to configure the router.

It is recommended that you use an Ethernet connection to configure the NexAira 3G/4G Wireless Broadband Router. Ensure that the LAN LED on the NexAira 3G/4G Wireless Broadband Router is Green. If the LAN is NOT green, check to ensure if the cable for the Ethernet connection is securely inserted. Ensure that the IP Address assigned to the computer is in the same range and subnet as the NexAira 3G/4G Wireless Broadband Router. NOTE: The default IP Address of the NexAira 3G/4G Wireless Broadband Router is 192.168.1.1. All computers on the network must have a unique IP Address within the same range (e.g., 192.168.1.x). Any computer that has an identical IP Addresses will not be visible on the network. All computers must also have the same subnet mask (e.g.,255.255.255.0). Do a Ping test to 192.168.1.1 to make sure that the NexAira 3G/4G Wireless Broadband Router is responding.

Go to Start > Run (Windows XP) 1:Type cmd 2:Select Enter 3:Type “ping 192.168.1.1” without the “ “ (A successful ping shows four replies). Note: If you have changed the default IP Address, ensure you ping the correct IP Address assigned to the NexAira 3G/4G Wireless Broadband Router.

Ensure that your Ethernet Adapter is working properly, and that all network drivers are installed properly. NOTE: Network adapter names will vary depending on your specific adapter. The installation steps listed below are applicable for all network adapters.

1. Go to Start > My Computer > Properties (Windows XP) 2. Select the Hardware Tab. 3. Click Device Manager. 4. Double-click on “Network Adapters”. 5. Right-click on Wireless Cardbus Adapter, or your specific network adapter. 6. Select Properties to ensure that all drivers are installed properly. 7. Look under Device Status to see if the device is working properly. 8. Click “OK”

2. My wireless client can’t access the Internet. If you select either WEP, WPA-PSK, or WPA2-PSK encryption on NexAira 3G/4G Wireless Broadband Router, ensure encryption settings match your WiFi settings on the computer. Please refer to your WiFi adapter documentation for additional information.


Ensure that the wireless client is associated and joined with the correct Access Point. To check this connection, follow the steps below:

1. Right-click on the Wireless Network Connection icon in the Windows taskbar. 2. Select View Available Wireless Networks in Wireless Configure. The Connect to Wireless Network screen appears. Ensure you have selected the correct available network. Ensure the IP Address assigned to the wireless adapter is within the same subnet as the Access Point and gateway. The NexAira 3G/4G Wireless Broadband Router has an IP Address of 192.168.1.1 Wireless adapters must have an IP Address in the same range (e.g., 192.168.1.x). The subnet mask must be the same for all the computers on the network, but two devices may have the same IP Address. Therefore, each device must have a unique IP Address.

To check the IP Address assigned to the wireless adapter, follow the steps below:

1. Enter ipconfig /all in command mode. 2. Enter ping 192.168.1.1 to check if you can access the Wireless WAN Mobile Broadband Router.

3. The wireless connection keeps dropping. Antenna Orientation.

1. Try different antenna orientations for the NexAira 3G/4G Wireless Broadband Router. 2. Try to keep the antenna at least 6 inches away from the wall or other objects. 3. Try changing the channel on the NexAira 3G/4G Wireless Broadband Router, your Access Point and Wireless interference. 4. Keep the NexAira 3G/4G Wireless Broadband Router away (at least 3-6 feet) from electrical devices that generate RF noise, like microwaves, monitors, electric motors, etc. 5. Move away from others.

4. I am unable to achieve a wireless connection. NOTE: An Ethernet connection is required to troubleshoot the NexAira 3G/4G Wireless Broadband Router. If you have enabled Encryption on the NexAira 3G/4G Wireless Broadband Router, you must also enable encryption on all wireless clients in order to establish a wireless connection.

1. Ensure that the encryption level is the same for both the NexAira 3G/4G Wireless Broadband Router and your Wireless Client. Ensure that the SSID (Service Set Identifier) on the NexAira 3G/4G Wireless Broadband Router and the Wireless Client are exactly the same. If they are not, your wireless connection will not be established. Move the NexAira 3G/4G Wireless Broadband Router and the wireless client into the same room, and then test the wireless connection. 2. Disable all security settings such as WEP, and MAC Address Control. Turn off


the NexAira 3G/4G Wireless Broadband Router and the client. Turn the NexAira 3G/4G Wireless Broadband Router back on, and then turn on the client. 3. Ensure that all devices are set to Infrastructure mode. 4. Ensure that the LED indicators are indicating normal activity. If not, ensure that the AC power and Ethernet cables are firmly connected. 5. Ensure that the IP Address, subnet mask, gateway and DNS settings are correctly entered for the network. If you are using 2.4GHz cordless phones, X-10 equipment, or other home security systems, ceiling fans, or lights, your wireless connection may degrade dramatically or drop altogether. 6. To avoid interference, change the Channel on the NexAira 3G/4G Wireless Broadband Router and all devices in your network. 7. Keep your product at least 3-6 feet away from electrical devices that generate RF noise.Examples include: microwaves, monitors, electric motors, and so forth.

5. I do not remember my WiFi encryption key. If you forgot your encryption key, you will not be able to establish a proper connection. To reset the encryption key(s), login to the NexAira 3G/4G Wireless Broadband Router using a wired connection and modify the settings under Wireless.

6. Reset the NexAira 3G/4G Wireless Broadband Router to its factory default settings.

If other troubleshooting methods have failed, you may choose to Reset the NexAira 3G/4G Wireless Broadband Router to its factory default settings. To reset the NexAira 3G/4G Wireless Broadband Router to its factory default settings external to the router's GUI, follow the steps listed below: 1. Ensure the NexAira 3G/4G Wireless Broadband Router is powered on. 2. Locate the Reset button on the back of the Wireless WAN Mobile Broadband Router. 3. Use a paper clip to press the Reset button. 4. Hold for 10 seconds and then release. 5. The NexAira 3G/4G Wireless Broadband Router will re-boot with the factory default settings. NOTE: Please note that this process will take a few minutes.

7. My Ethernet cable does not work properly. 1. Ensure that there is a solid cable connection between the Ethernet port on the Router and your NIC (Network Interface Card). 2. Ensure that the settings on your NIC adapter are “Enabled” and set to accept an IP address from the DHCP. If settings appear to be correct, ensure that you are not using a crossover Ethernet cable. Although the NexAira 3G/4G Wireless Broadband Router is MDI/MDIX compatible, not all NICs are. Therefore, it is recommended that you use a patch cable when possible.

8. My NexAira is powered on and my 3G/4G card is inserted into the modem. I have


connected to the router via an Ethernet cable or a WiFi connection, but I am unable to connect to the Internet. To connect to the Internet, you must have an activated 3G/4G card and your service provider's settings must be properly entered into the router's configuration pages. First, call your service provider to confirm that your card is activated. If it is, then do the following: Connect to the router via an Ethernet cable, open a web browser, and enter "192.168.123.254" into the address bar. Enter the router's password (default = admin) and press Enter. Choose Intefaces and confirm that the Datacard Is Enabled. Below that, enter your service provider's settings in the fields provided. Here are some common settings for a number of providers:

Sprint: Dial Number: #777 Verizon: Dial Number: #777 AT&T: APN: isp.cingular Alltel: Dial Number: #777

Once the correct settings are entered, click “Save”. The router will refresh and return to the login page. Login and then verify that your settings are correct. You should be able to access the internet at this point.


Technical Support NexAira provides free technical support for customers worldwide for the warranty period of one year on this product. NexAiraTechnical Support: Phone Support: (888)-377-8239 Monday through Friday 8:00am - 5:00pm EST Web Support: http://www.nexaira.com/customer-support When contacting technical support, please provide the following information: NOTE: All numbers referenced below can be found on the bottom of the router.

Model number or product name. This is the ten-digit “TX” number. Serial number of the unit. Date code Firmware version Defaulted IP

NOTE: The firmware version can be found by logging into the router and viewing the status page.

Technical Specifications

Wireless Standard IEEE 802.11b/g Turbo Data Rate 54, 48, 36, 24, 18, 12, 9, and 6 Mbps per channel, Auto Fall-Back Frequency 2.4 – 2.462 GHz, CCK

Range Coverage Tx/Rx power 18dbm/Per Cell indoors approx. 35-100 meters; outdoors up to 100-300 meters

# of Channels 1-11 for N. America (FCC);1-11 for Canada (DOC) 1-13 Europe (Except Spain and France) (ETSI) 1-14 Japan (TELEC);

Security 64-bit and 128-bit WEP Encryption; WPA encryption Antenna 3dB Detachable Antenna

Firewall IP Filtering NAT (Network Address Translation) with VPN Pass through MAC Filtering

Supported WAN type 3G, Static IP, Dynamic IP, PPPoE,PPTP,L2TP Connection Scheme Connect-on-demand, Auto-Disconnect NAT function Class C ;One-to-Many; Max 253 Users; Virtual Server; DMZ Host VPN PPTP, L2TP and IPSec Pass Through Config.& Management Web-Based IE, Nevigator browser and SNMP DHCP Server and Client Working Environment Temperature: 0~40oC, Humidity 10%~90% non-condensing OS supported Windows 95/98/ME/NT/2000/XP; Linux, MAC Power Switching 5V 3.0A

Standards IEEE 802.11b/g IEEE 802.3 IEEE 802.3u

3G Access 1*PC card Type II Slot 1*USB port


Glossary of Definitions DHCP -Dynamic Host Configuration Protocol is a protocol used by networked devices (clients) to obtain the parameters necessary for operation in an Internet Protocol network. This protocol reduces system administration workload, allowing devices to be added to the network with little or no manual configuration. IP – Internet Protocol is a protocol used for communicating data across a packet-switched Internetwork using the Internet Protocol Suite (TCP/IP). LAN – Local Area Network is a computer network covering a small physical area, like a home, office, or small group of buildings, such as a school, or an airport. The defining characteristics of LANs, in contrast to wide-area networks (WANs), include their usually higher data-transfer rates, smaller geographic range, and lack of a need for leased telecommunication lines. LAN IP– Local Area Network Internet Protocol varies depending on the hardware configuration. If the NexAira router is setup independently, not associated with other routers or other network hardware, the default settings are preferred. If the NexAira router is setup as part of a larger networking system, please refer to your system administrator for proper settings. MAC - a Media Access Control address (MAC address) or Ethernet Hardware Address (EHA), hardware address, adapter address or physical address is a quasi-unique identifier assigned to most network adapters or network interface cards (NICs) by the manufacturer for identification. If assigned by the manufacturer, a MAC address usually encodes the manufacturer's registered identification number. NexAira – NexAira 3G/4G Router which provides universal access to keep you connected anywhere on any network. Check Email, surf web, share music and photo files anytime. The NexAira NexAira 3G/4G Wireless Router supports 16-bit and 32-bit Type II mobile broadband cards on EVDO and HSDPA networks. Integrated 802.11 b/g wireless data transfers with speeds up to 54 Mbps and wired data transfers up to 100 Mbps. Equipped with two Ethernet ports for LAN and WAN access, Type II PC card slot and USB port for 3G/4G network connections. For ExpressCards, a Universal adapter is available. NexWare SM (The NexAira in Communications Firmware and Software Management) – Provides a user with ease of use with its Industry defining Graphical User Interface (GUI). PoE -Power over Ethernet technology describes a system to transfer electrical power, along with data, to remote devices over standard twisted-pair cable in an Ethernet network. This technology is useful for powering IP telephones, wireless LAN access points, network cameras, remote network switches, embedded computers, and other appliances where it would be inconvenient, expensive (wiring must often be done by qualified and/or licensed electricians for legal or insurance reasons) or infeasible to supply power separately. QoS – Quality of Service, High QoS of performance or achieved service quality, for example high bit rate, low latency and low bit error probability. Setup Wizard – Useful end user feature for advanced hardware configurations. UPnP – Universal Plug and Play which allows the router to connect seamlessly and to simplify the implementation of networks in the home (data sharing, communications, and entertainment) and corporate environments. UPnP achieves this by defining and publishing UPnP device control protocols built upon open, Internet-based communication standards. VPN – Virtual Private Network is a computer network in which some of the links between nodes are carried by open connections or virtual circuits in some larger network (e.g., the Internet) instead of by physical wires. The linklayer protocols of the virtual network are said to be tunneled through the larger


network when this is the case. One common application is secure communications through the public Internet, but a VPN need not have explicit security features, such as authentication or content encryption. WAN – Wide Area Network are used to connect LANs and other types of networks together, so that users and computers in one location can communicate with users and computers in other locations. WAN IP – Wide Area Network Internet Protocol can vary depending on hardware configuration. If the NexAira router is setup independently, not associated with other routers or other network hardware, the default settings are preferred. If the NexAira router is setup as part of a larger networking system, please refer to your system administrator for proper settings. WAP – Wireless Application Protocol is an open international standard for application layer network communications in a wireless communication environment. Its main use is to enable access to the Internet (HTTP) from a mobile phone or PDA. WEP – Wired Equivalent Privacy is a deprecated algorithm to secure IEEE 802.11 wireless networks. Wireless networks broadcast messages using radio and are thus more susceptible to eavesdropping than wired networks.


user manual nexconnect - gfk etilizecontent.etilize.com/user-manual/1016499037.pdf ·...

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