user manual on renewal of electrical supervisor license

1

User Manualon

Renewal of Electrical Supervisor License

forState-wise Rollout

ofe-District MMP

inWest Bengal

TCS LTD

User ManualOn

Renewal of Electrical Supervisor License

For

State-wise Roll Out of

e-District MMPin

West Bengal

Prepared By:TCS Ltd., Kolkata

CAUTION

This document is released by the Software Development Group for West Bengale-District project of TCS Limited.

The information contained in this document is confidential and no part of thisdocument may be reproduced, stored in a retrieval system or transmitted in anyform or by any means, electronic, mechanical, photocopying, recording orotherwise, without the prior written consent of TCS Limited.

ANY QUERIES OR SUGGESTIONS SHOULD BE FORWARDED TO:

Delivery Head – State Project, West BengalTCS Limited28, Camac Street,Kolkata – 700 016

Document Control:

Document No. TCS-WB-e-District--User-ManualVersion No. 0.1Prepared By TCS LimitedRelease DateTemplate Effective DateTemplate Version 05

Revision Control Information

File Name : WB _eDistrict_User_Manual_Applicant_Renewal_of_Electrical_Supervisor_License0.1_ 14March2017.doc

File Creation Date

: 10-Mar-2017

Author(s) : Anup MondalApprover(s) : Tarun Kar

Sr.No.

SectionNumber

Nature of AmendmentDocument

Version No.

DocumentRelease

DateRemarks

1 - Draft 0.1Sent forReview

Table of Contents

1 INTRODUCTION...........................................................................................................11

1.1 Application Overview......................................................................................................111.2 Functional Scope of the System.....................................................................................111.3 User Role and Access Rights.........................................................................................111.4 Document Usage Description.........................................................................................111.5 Related Documents........................................................................................................121.6 Customer Support..........................................................................................................121.7 Acronyms and Abbreviations..........................................................................................12

2 RENEWAL OF ELECTRICAL SUPERVISOR LICENSE– APPLICATION PROCESS. 13

2.1 Login to the Application..................................................................................................132.2 Home Page.................................................................................................................... 142.3 Apply to Services............................................................................................................142.4 Apply for Renewal of Electrical Supervisor License........................................................152.5 Searching for Application................................................................................................152.6 Applicant’s Basic Information.........................................................................................152.7 Applicant’s Basic Information.........................................................................................162.8 Address of Applicant.......................................................................................................172.9 Technical Qualification...................................................................................................182.10 Details of Present and Past Services.............................................................................182.11 Providing Details of Examination for which applicant offers himself:..............................192.12 Father or Husband Name...............................................................................................202.13 Other Details.................................................................................................................. 202.14 Final Application View....................................................................................................222.15 Uploading Supporting Documents..................................................................................232.16 Final Submission............................................................................................................242.17 Application Acknowledgement........................................................................................25

3 PAYMENT PROCESS...................................................................................................26

3.1 Selecting a Service for Payment.....................................................................................283.2 List of Applications Pending for Payment.......................................................................283.3 Payment Options............................................................................................................293.4 Printing the Output Document........................................................................................313.5 List of Approved Applications.........................................................................................31

4 RESUBMISSION OF APPLICATION.............................................................................34

4.1 Selecting 'Sent For Revision Application'.......................................................................344.2 List of Sent Back Applications........................................................................................34

5 SYSTEM SET-UP...........................................................................................................36

5.1 System Start up Parameters..........................................................................................365.2 Master File Set-up..........................................................................................................365.3 Business Rules...............................................................................................................365.4 Print Set-up.................................................................................................................... 36

6 APPLICATION DETAILS...............................................................................................37

6.1 Module Name................................................................................................................. 376.1.1 Function Name...............................................................................................................376.1.1.1 Purpose...................................................................................................................... 376.1.1.2 Menu Navigation.........................................................................................................376.1.1.3 User Group................................................................................................................. 376.1.1.4 Form Layout................................................................................................................376.1.1.5 Activation Options.......................................................................................................37

6.1.1.6 Form Description.........................................................................................................37

7 REPORTS / QUERY......................................................................................................38

7.1 Report / Query Title........................................................................................................387.1.1 Selection Rules...............................................................................................................387.1.2 Description..................................................................................................................... 387.1.3 Report / Query Layout....................................................................................................38

8 INTERFACES................................................................................................................39

8.1 Interfaces to other systems............................................................................................398.2 Data Files Upload / Down Load......................................................................................398.2.1 Description..................................................................................................................... 398.2.2 File Format..................................................................................................................... 39

9 MESSAGES AND CORRESPONDING ACTION...........................................................40

List of Figures

Figure 1: West Bengal e-District Login Page................................................................................13Figure 2: Home Page.................................................................................................................... 14Figure 3: Apply to services............................................................................................................14Figure 4: Instructions.................................................................................................................... 15Figure 5: Search License Number................................................................................................15Figure 6: Basic Information...........................................................................................................16Figure 7: Entering Address of Applicant.......................................................................................17Figure 8: Technical Qualification...................................................................................................18Figure 9: Adding Details of Present and Past Services................................................................18Figure 10: Parts / Classes for which renewal is required..............................................................19Figure 11: Entering Father or Husband Name..............................................................................20Figure 12: Other Details................................................................................................................20Figure 13: Final Application View 1...............................................................................................22Figure 14: Final Application View 2...............................................................................................22Figure 15: Uploading Supporting Documents...............................................................................23Figure 16: Upload Process...........................................................................................................23Figure 17: Upload Confirmation for Document Upload.................................................................23Figure 18: Modifying Uploaded Document & Save.......................................................................24Figure 19: Submitting completed Application................................................................................24Figure 20: Submitting completed Application................................................................................25Figure 21: Application Acknowledgement Part 1..........................................................................25Figure 22: Application Acknowledgement Part 2.........................................................................26Figure 23: West Bengal e-District Login Page..............................................................................27Figure 24: Payment Option for Application under Applicant Login................................................27Figure 25: Select Service name under Applicant Login................................................................28Figure 26: List of Applications Pending for Payment....................................................................28Figure 27: Selecting an Application for payment...........................................................................29Figure 28: Online Payment mode through GRIPS........................................................................29Figure 29: Uploading Payment details using Treasury Challan....................................................30Figure 30: Completing Payment Process.....................................................................................30Figure 31: West Bengal e-District Login Page..............................................................................31Figure 32: Select Service Name...................................................................................................32Figure 33: Approved Application List............................................................................................32Figure 34: specimen Certificate for Renewal of Electrical Supervisor License.............................33Figure 35: WB e-District login page..............................................................................................34Figure 36: Sent For Revision Application......................................................................................34Figure 37: List of Sent Back Applications......................................................................................35Figure 38: Resubmission..............................................................................................................35

West Bengal e-District Renewal of Electrical Supervisor License

1 Introduction

1.1 Application Overview

e-District is the project that aims at electronic delivery of identified high volume citizen centricservices, at district and sub district level by utilizing the four pillars of infrastructure namely,SDCs, SWANs, SSDGs, Kiosks and CSCs, optimally to deliver public services electronically tocitizens at their door steps.

e-District has been envisaged by Government of West Bengal as automation of workflow andinternal processes of District Administration for providing services to the citizens. This project isof paramount importance to the State as it would help in moving towards electronic workflowsystem for the district administration and help in providing efficient individual departmentservices through Common Service Centres (CSCs) and Kiosk Centres, which would be theprimary front end channels as envisaged in the project.

1.2 Functional Scope of the System

The system is intended for electronification of the Renewal of Electrical Supervisor License.Scope of the system mainly includes application submission, processing, approval, licensegeneration and report generation Process. The System also allows the status inquiry for theapplication Submitted and maintaining of an Electronic Register.

System will be accessed through

• CSC

• Kiosks

• Citizen Portal

Approval of the application will be done by Municipal Affairs. The generated certificate can beavailed either from CSCs, Kiosk or by the applicant for download/print

1.3 User Role and Access Rights

This section describes the roles and access rights of various users that WB eDistrict Applicationsupports for the service under consideration

Role Access RightsCreate Read Update Delete

DIC NASubmitted Request

Forward submitted request NA

SLB NASubmitted Request Approve / Send back / Reject

submitted request NA

Citizen

Able to create a New Re-quest

Able to read/ view the saved request and its status

Able to update a draft applica-tionAble to update the saved re-quest after the application is sent back

NA

1.4 Document Usage Description

TCS Limited Confidential Page: 11 of 41Version No.: 0.1 14 March 2017


This User Manual describes the step-wise process for Renewal Of Electrical Supervisor Licensein West Bengal e-District Application. It explains how the citizen can apply for the license byhimself or with the help of CSC / Kiosk Operator and how the back end actors (Dealing In-Charge, Secretary Licensing Board, President) approve or reject or send back the applicationafter verification.

1.5 Related Documents

Software Requirement Specifications

1.6 Customer Support

Delivery Head – State Project, West BengalTCS Limited28, Camac Street,Kolkata – 700 016

1.7 Acronyms and Abbreviations

ADM(G) Additional District MagistrateAIN Application Identification NumberALC Assistant Labour Commissioner AR Additional RegistrarASO Assistant Statistical OfficerBCW Backward Class WelfareBCWI Backward Class Welfare InspectorBDO Block Development OfficerBI Block InspectorCEO Chief Executive OfficerCSC Common Service CentreDA Dealing AgentDTO District Level Treasury OfficerDM District MagistrateE-District Electronic DistrictEO Enquiry OfficerETaal Electronic Transaction Aggregation & Analysis LayerLWFC Labour Welfare Facilitation CentreMED Municipal Engineering DirectorateMMP Mission Mode ProjectMSDG Mobile Services Delivery GatewayRLO Regional Labour OfficesSDC State Data CentreSDO Sub-Divisional OfficerSMS Short Messaging ServiceSRS Software Requirement SpecificationsSSDG State e-Governance Services Delivery GatewaySWAN State Wide Area NetworkUAIN Unique Application Identification NumberULB Urban Local BodiesWEBEL West Bengal Electronic Industry Development Corporation LimitedDIC Dealing In-ChargeSLB Secretary Licensing Board


WB e-District application notifies the applicant about the status of the application via SMS and

email. Similarly the approver gets notification from the system for the pending applications.


2 Renewal of Electrical Supervisor License– Application Process

2.1 Login to the Application

In order to log in to the West Bengal e-District Application, the user should open an internetbrowser, type the URL in the address bar and press Enter. West Bengal e-District Applicationlogin page appears as below:

Figure 1: West Bengal e-District Login Page

The login page contains ‘Welcome’ message for the users of West Bengal e-District application.Login option is for Admin/ Kiosk User and Other User. The user should select the General Login.It is the default option.

The user can select the language (English/ Bengali) from the drop down. Enter User Name andPassword and type the Captcha as it appears in the screen. Press Login to enter the homepage of the application.

If the applicant is registering into the system for the first time, he/ she will have to click onCitizen Registration. If the applicant has forgotten the password, click Forgot Password.



2.2 Home Page

After login to West Bengal e-District, the Home page appears. It shows the comprehensivelist of services under Department column, Renewal of Electrical Supervisor License is aservice under the Department Category as shown below:

Figure 2: Home Page

2.3 Apply to Services

Click on ‘Apply to Services’ to view the list of services under different modules. The user needsto select the proper service

Figure 3: Apply to services



2.4 Apply for Renewal of Electrical Supervisor License

To apply for Renewal of Electrical Supervisor License, the user needs to select the correctoption under services provided and user is directed to the Home screen which contains basicinstructions for the user as shown below:;

Figure 4: Instructions

2.5 Searching for Application

After the user clicks on Apply button the following screen appears. The applicant has to search for previously applied application by providing ‘Electrical Supervisor License Number’.

Figure 5: Search License Number

Electrical Supervisor License No: This is a mandatory field. The applicant will have to enter the license number of the ‘New Electrical Supervisor License’ in this text box.

After the applicant has entered information in the mandatory fields, he/ she will have to click on the ‘Search’ button to view the application for ‘Renewal of Electrical Supervisor License’.

2.6 Applicant’s Basic Information

Upon clicking the Apply Button the following screen appears:



Figure 6: Basic Information

2.7 Applicant’s Basic Information

The applicant needs to verify the already entered information.

Salutation:This is a mandatory field. The field will display the salutation (Mr/ Miss/ Mrs/ Trans/ Dr) selectedby the applicant from the drop-down list during the application of ‘New Electrical SupervisorLicense’.

First Name:This is a mandatory text box field. The field will display the first name in this text box as enteredby the applicant during the application of ‘New Electrical Supervisor License’.

Middle Name:This is an optional text field. The field will display the middle name in this text box, if entered bythe applicant during the application of ‘New Electrical Supervisor License’.

Last Name:This is an optional text box field. The field will display the last name in this text box as entered bythe applicant during the application ‘New Electrical Supervisor License’.

Date of Birth:This is a mandatory date field. The field will display the date of birth in DD/MM/YYYY format asentered by the applicant during the application of ‘New Electrical Supervisor License’.

Age:The field will display the age of then applicant as calculated from date of birth during applicationprocess.

Gender: This is a mandatory drop-down field. The field will display the gender of the applicant as enteredduring the application of ‘New Electrical Supervisor License’.

Date of Application:This is a mandatory date field. The field automatically takes system date and time.

Mobile No.:This is an optional numeric field. The field will display the mobile number of the applicant asentered during application process. If desired, the applicant can change the data for this field.

E-mail:



This is an optional text box field. The field will display the e-mail of the applicant as enteredduring application process. If desired, the applicant can change the data for this field.

Aadhaar Card No:This is an optional numeric field. The field will display the Aadhaar Card No. of the applicant asentered during application process.

The next Section is designed to capture the Present Address Details for the user. The importantfields are mentioned below:

Figure 7: Entering Address of Applicant

2.8 Address of Applicant

Country:This is a mandatory drop-down field. The Country field is set as India by default.

State:This is a mandatory drop-down field. The State field is set as West Bengal by default.

District:This is a mandatory drop-down field. The field will display the district of the applicant as selectedduring the application of ‘New Electrical Supervisor License’. The applicant make changes here as per their requirement.

Sub-division:This is a conditional mandatory drop-down field. The field will display the sub-division of the ap-plicant as selected during the application of ‘New Electrical Supervisor License’. The applicant make changes here as per their requirement.

Rural or Urban: This is a mandatory drop-down field. The field will display the rural/ urban as selected during the application of ‘New Electrical Supervisor License’. The applicant make changes here as per theirrequirement.

Block/ Municipality/ Corporation:This is a conditional mandatory drop-down field. The field will display the block/ municipality /corporation as selected during the application of ‘New Electrical Supervisor License’. The appli-cant make changes here as per their requirement.



Village or Ward:This is an optional text box field. The field will display village or ward as entered during the ap-plication of ‘New Electrical Supervisor License’.

Post Office:This is an optional text box field. The field will display Post Office as entered during the applica-tion of ‘New Electrical Supervisor License’.

Enter Address Line1:This is a mandatory text box field. The field will display Address Line 1 as entered during the ap-plication of ‘New Electrical Supervisor License’. The applicant make changes here as per theirrequirement.

Enter Address Line2:This is an optional text box field. The field will display Address Line 2 as entered during the ap-plication of ‘New Electrical Supervisor License’.

Pin Code:This is a mandatory numeric field. The field will display the 6 digit pin code as entered during theapplication of ‘New Electrical Supervisor License’. The applicant make changes here as per theirrequirement.

The user is provided with the following action buttons:

Cancel:The applicant will have to press this button in order to cancel the application.

Save and Next: The applicant has to click this button to save the data entered and move to the next page.

2.9 Technical Qualification

Figure 8: Technical Qualification

Details of technical qualification: This field displays the technical qualification of the applicantas made during the application.

2.10 Details of Present and Past Services

This section displays the details related to the service experience as mentioned during the initialapplication.

Figure 9: Adding Details of Present and Past Services

From Date: The value for From Date as entered during application for “New Electrical Super-visor License” is displayed here.



To Date: The value for From Date as entered during application for “New Electrical SupervisorLicense”.

Organisation Name: The value for To Date as entered during application for “New ElectricalSupervisor License”.

Nature of Experience: The value for Nature of Experience as entered during application for“New Electrical Supervisor License”.

2.11 Providing Details of Examination for which applicant offers himself:

This section contains the details of the Parts/classes as selected by the applicant during initialapplication.

Figure 10: Parts / Classes for which renewal is required



2.12 Father or Husband Name

Father or husband details as entered during the “New Supervisor License” application by theapplicant are displayed under the section Father or Husband name.

Figure 11: Entering Father or Husband Name

Father or Husband:The field will display father or husband (father / husband) as selected by the applicant during theapplication of ‘New Electrical Supervisor License’.

Salutation:The field will display the salutation (Mr/ Miss/ Mrs/ Trans/ Dr) selected by the applicant from thedrop-down list during the application of ‘New Electrical Supervisor License’.

First Name:The field will display the first name in this text box as entered by the applicant during the applica-tion of ‘New Electrical Supervisor License’.

Middle Name:The field will display the middle name in this text box, if entered by the applicant during the ap -plication of ‘New Electrical Supervisor License’.

Last Name:This is an optional text box field. The field will display the last name in this text box as entered bythe applicant during the application of ‘New Electrical Supervisor License’.

2.13 Other Details

Figure 12: Other Details

Venue where the applicant desires to be examined:The field will display the Venue selected by the applicant from the drop-down list during the ap-plication of ‘New Electrical Supervisor License’.

Language in which the candidate desires to be examined:This is a mandatory field. The field will display the Language selected by the applicant from thedrop-down list during the application of ‘New Electrical Supervisor License’.



Have you made any previous application in form A (Yes Or No):This is a mandatory field. The field will display the From A (Yes or No) selected by the applicantfrom the drop-down list during the application of ‘New Electrical Supervisor License’.


Reset:If the user clicks on this button, all the values entered in the field will be automatically reset.

Save Draft:The applicant will have to press this button to save the details in Draft.

Save and Next: The applicant has to click this button to save the data entered and move to the next page.



2.14 Final Application View

The User needs to click on Save & Next to proceed further with the process of Application. The following screen appears.

Figure 13: Final Application View 1

Figure 14: Final Application View 2


Attach Supporting Document: This button is to take the applicant to the next step, where theapplicant can attach supporting documents.

Edit Basic Information: This button is for editing Applicant’s Basic Information.

Edit Application: This button is for editing other information entered in the application.

Print: This button is for taking the print out of the application view.

Cancel: This button is to cancel the application procedure.



2.15 Uploading Supporting Documents

When the applicant clicks on Attach Supporting Document button, following page opens:

Figure 15: Uploading Supporting Documents All the mandatory documents are highlighted with the (*) asterisk symbol. The user needs to click on the Upload button and then select the file to upload as shown below:

Figure 16: Upload Process

Clicking on Upload button, completes the uploading of document against the selected option.The system acknowledges the successful uploading of the file by displaying the followingmessage:

Figure 17: Upload Confirmation for Document Upload

Any incorrect upload may be corrected by suing the Modify button to re-upload the file onceagain.



Figure 18: Modifying Uploaded Document & Save

After uploading all the mandatory supporting documents, the applicant should click on Save & Next button to proceed further.

2.16 Final Submission

Once the uploading of all the necessary documents is complete the user needs to complete theapplication process finally and click on Save and Next to proceed further and then click onSubmit button to submit the application finally as shown below:

Figure 19: Submitting completed Application



Figure 20: Submitting completed Application


Submit: Applicant should click this button for submitting the application.

Edit Basic Information: This button is for editing Applicant’s Basic Information.

Edit Application: This button is for editing other information entered in the application.

Edit Supporting Document: This button is for editing supporting documents attached withthe application.

Print: The applicant will have to click this button to take a print out of the application.

Cancel: The applicant might click on this button to cancel the application procedure.

2.17 Application Acknowledgement

When the application is successfully submitted, the applicant receives an acknowledgement.This contains the application summary and the contact details of the person to be contacted withfor further queries.

Figure 21: Application Acknowledgement Part 1



Figure 22: Application Acknowledgement Part 2

The applicant can either take a print out of the application acknowledgement by clicking ‘Print’button or can click on ‘Finish’ button to complete the process.

3 Payment ProcessOnce the applicant gets the confirmation over SMS regarding the payment submission, theapplicant needs to pay the appropriate payment. For this, the applicant needs to Re-login to thee-District application

The applicant should open an internet browser, type the URL in the address bar and pressEnter. West Bengal e-District Application login page appears as below:







Once the user logs into the application the following screen appears. The user needs to navigateto the Payment Pending Application option as highlighted below:

Figure 24: Payment Option for Application under Applicant Login

3.1 Selecting a Service for Payment

On selecting the option the following screen appears. The user is allowed to select the service and search for the applications which are approved for payment as depicted below:

Figure 25: Select Service name under Applicant Login



3.2 List of Applications Pending for Payment

The system retrieves the list of applications which are complete and for which the applicant canmake the payment. The same is depicted below:

Figure 26: List of Applications Pending for Payment

The applicant needs to click on the action icon against the particular application to proceed. The same is depicted below:

Figure 27: Selecting an Application for payment

3.3 Payment Options

e-District application allows two payment modes:

Integrated GRIPS payment Offline payment using Treasury Challan

The following screen shows the online mode (GRIPS).



Figure 28: Online Payment mode through GRIPS

The following screen shows the offline mode (Through the upload of Treasury Challan).

Figure 29: Uploading Payment details using Treasury Challan

In case of Offline Payment, the User needs to submit the soft copy of the receipt by selecting theChoose File button and then selecting Upload button.

Once the file is successfully uploaded, the appropriate confirmation message is displayed and the applicant needs to click on the Submit button to complete the process as shown below.

Figure 30: Completing Payment Process



3.4 Printing the Output Document

Once the applicant gets the confirmation over SMS regarding Approved of Application, theapplicant needs to check and correct the same. To achieve this, the applicant needs to Re-loginto the e-District application

The applicant should open an internet browser, type the URL in the address bar and pressEnter. West Bengal e-District Application login page appears as below:





3.5 List of Approved Applications

After the successful Login the applicant needs to select the option Approved Application andselect the service name from the drop down list and click on Search button to retrieve a list ofapplications which have been approved as shown below:



Figure 32: Select Service Name

User clicks on the ‘Search’ button to see the list of approved application

Figure 33: Approved Application List

The user will have to click on the ‘Certificate’ icon for a particular application to get the certificate



Figure 34: specimen Certificate for Renewal of Electrical Supervisor License



4 Resubmission of application For any application that has been sent back, the applicant has to login in the WB e-District portalto take corrective action and then re-submit the application. The applicant needs to login to the portal as displayed:

Figure 35: WB e-District login page

4.1 Selecting 'Sent For Revision Application'

The user has to select the 'Sent for revision' option as shown in the following figure.

Figure 36: Sent For Revision Application

4.2 List of Sent Back Applications

The applicant is required to select the service from the drop-down list and then click on thesearch button as shown in the figure given below.



Figure 37: List of Sent Back Applications

The user has to click on the action icon in order to proceed to the next page where the user can make the changes required.

Figure 38: Resubmission

Change Document: The user needs to click on Change Document to change and upload the correct documents.

Resubmit: After making the required changes the applicant clicks on this button to resubmit the application for further processing by the back end actors.



5 System Set-up

5.1 System Start up Parameters

NA

5.2 Master File Set-up

NA

5.3 Business Rules

As per the SRS related to ‘Renewal of Electrical Supervisor License’

5.4 Print Set-up

NA



6 Application Details

6.1 Module Name

6.1.1 Function Name

NA

6.1.1.1 Purpose

NA

6.1.1.2 Menu Navigation

NA

6.1.1.3 User Group

NA

6.1.1.4 Form Layout

NA

6.1.1.5 Activation Options

NA

6.1.1.6 Form Description

NA



7 Reports / Query

7.1 Report / Query Title

NA

7.1.1 Selection Rules

NA

7.1.2 Description

NA

7.1.3 Report / Query Layout

NA



8 Interfaces

8.1 Interfaces to other systems

NA

8.2 Data Files Upload / Down Load

8.2.1 Description

NA

8.2.2 File Format

NA

TCS Limited Confidential Page: 39 of 41Version No.:0.1 14 March 2017


9 Messages and Corresponding ActionNA


Bibliography

i

Glossary

ii

Index

iii