user manual - review process of refund order · 2021. 1. 8. · going by the title of tabs, the...

of 52

USER MANUAL - REVIEW PROCESS OF REFUND ORDER

This work relates to Review Section. In the instant case, the Superintendent

initiates the task and the task flows to the Commissioner (through Assistant

Commissioner) for Issue of OIR (Order-in-Review) (Page no 1 to 52)

Task for the Superintendent:

The officer after login shall change the formation to get task relating the specified

formation.

>Menu>Change Formation

of 52

Officer has to select the formation.

The user after login shall change the formation to get task relating the specified

formation.

of 52

Review Task list

>Review of OIO>Pending for OIO Review

The system displays list of cases pending for Review:

of 52

‘Alert’ provides pendency (in days) in color codes. The officer can select the cases according to age wise

pendency. The user can also select the cases period wise using color as option (by clicking the color option(

on top right hand side)).

The officer shall select the case by clicking ‘Review Reference No’. System displays ‘Review Sheet’:

Going by the title of tabs, the user can make entries in each of the tabs from the order-in-original, for

which text boxes are provided.

(a) Brief Facts of the Case

of 52

(b) Allegations in the SCN, if any (Grounds)

Tab ‘Denovo Order’: In case, Refund Order issued as a result of denovo and the same is subject order for

review, the details of its denovo order (remand instruction order by higher authorities) and its earlier

refund are to be entered.

of 52

Sub-tabs ‘Refund Order Details’, ’Analysis’ and ‘Amount Details’ of tab ‘Refund Order Analysis’ pull details

from respective forms for analysis.

of 52

The officer can enter details in the various text boxes regarding analysis of the review order.

of 52

Under sub-tab “Amount Details”, Refund RFD06 form details will display in read only mode.

of 52

The officer can enter his comments or analysis on amount details in the text box “Review / Comments

on amount details, if any”.

Provision is made for making entry of relevant case law. The officer can enter necessary remarks /

comments in the text boxes under “Decision” tab.

of 52

The user can upload documents under tab ‘Upload Documents’.

The designation of the reviewing authority has to be provided by the user. The data can be saved (using

‘Save’ button).

of 52

In ‘Application History’, Remarks details gets updated for all the actions.

of 52

After entering required details, the officer can click on view consolidated review sheet button. The office

will be able to view and download the review sheet.

of 52

16. Commissioner (Reviewing Authority) can click on reallocate button available in the action fan, and

assign the task to other Superintendent by selecting SSOID.

of 52

Commissioner (Reviewing Authority) can click on reassign button available in the action fan, and assign

the task to other formation by selecting the formation.

of 52

In case of clarification from the refund sanctioning authority, the Commissioner (Reviewing Authority) can

use “Get response” button available in the action fan, and can send the query to him.

of 52

The Commissioner (Reviewing Authority) can accept the order by using “On Merit” or “Low Monetary

Grounds” button. The task will get closed and move to “Review archive list”.

of 52

Task for Superintendent

Superintendent needs to login and select the formation:

From the list page, the Superintendent can select a “Review Reference No” for working on a particular

task.

of 52

Superintendent can enter all the mandatory / required details in text boxes under various tabs.

of 52

Superintendent can delegate task to Inspector by clicking on delegate button and task will be assigned

to the Inspector.

of 52

After delegation, the Inspector can continue with the task. Inspector can login into the task by selecting

formation and task.

The Inspector by clicking ‘Review Reference No.’ can select the record.

of 52

Inspector can enter details and after completion can submit same to Superintendent. System displays

‘Success’ message. Delegated task is completed and the Superintendent gets back the task.

If required, Superintendent can send back to Inspector for making the changes by clicking ‘Send Back’.

The officer can enter his comments and send back to Inspector. (Inspector to submit again as shown in

earlier screens)

of 52

Or In case, the task is satisfactory, the Superintendent can submit it to Next Level Officer (AC/DC )

of 52

Task for Deputy / Assistant Commissioner

Task for DC/AC

Officer to login to get ‘Review Task list’.

>Review of OIO>Pending for OIO Review

of 52

DC / AC can view all the details entered by Superintendent/Inspector.

The officer can make changes, if required or can send back to the Superintendent for making required

changes.

‘Application History’ tab gives track record of the task performed.

DC/AC can submit the task to the higher authority (Joint/Additional Commissioner).

of 52

Additional / Joint Commissioner can edit the details entered by subordinate officer and submit to the

Commissioner. Additional / Joint Commissioner can sendback the task to DC/AC for rework also.

of 52

Task moves to Commissioner – Reviewing Authority

Task for Commissioner.

Commissioner to login

– Review Task list

>Review of OIO>Pending of Approval

of 52

Worklist- Cases pending for review.

Commissioner can select the case by clicking ‘Review Reference No.’ Review Sheet will be viewed.

Reviewing Authority can check/verify the contents navigating each of the tabs.

of 52

The reviewing authority can accept the order on merits, if legal and proper or monetary grounds (see

buttons). In case appealable, officer can delegate to subordinate officer for preparation of review order,

the following popup will appear.

of 52

Task for draft review order moves to the Superintendent.

of 52

Task for Superintendent:

Superintendent to login.

>Review Task List>Review of OIO>Pending for Review Order

Display of Worklist:

Superintendent can select the case by clicking ‘Review Reference No.’ to get ‘Review Order’ template.

of 52

Superintendent can prepare draft review order navigating to tabs. Systems facilitates the user by pulling

the available data, which is editable.

of 52

The officer can save and submit to the next higher officer.

of 52

After submission, task moves to next higher authorities (AC/DC>JC>Commissioner). Finally, it moves the

reviewing authority (Commissioner).

The officer can also delegate to Inspector, if needed, as under:

of 52

By clicking on review order preview button, Officer is able to view and download the draft review order.

of 52

Superintendent can submit draft review order to Deputy Commissioner / Assistant Commissioner, who

also can edit the draft and submit to Additional / Joint Commissioner.

of 52

Task for Joint Commissioner:

of 52

44. Additional / Joint Commissioner can edit and submit to Commissioner (Reviewing Authority) or

send back to DC/AC for rework.

Task for Commissioner.

The reviewing authority can check/verify the contents and view the draft review order and can make

changes, if needed (‘Review Order Preview’).

of 52

The Commissioner (reviewing authority) can authorise the subordinate officer to file appeal by selecting

tab ‘Select Subordinates’.

of 52

Review order can be issued clicking ‘Issue Review Order’ or send back for rework or correction.

of 52

In case, send back, the following popup will appear:

of 52

In case of issue of review order, the following popup will appear:

of 52

Review Sheet and Review Order details will be displayed in the archive list in read only mode.

of 52

The officer selected for filing appeal gets review order.

************************