The top documents of pankaj-soni
Kritika Mrp 31 Oct
129 views
Bpo industry (2)
68 views
33.service profit chain
216 views
40.service blueprinting
121 views
22.service quality dimensions
124 views
29.marketing strategies telecom
42 views
39.strategies to retain customers
45 views
Group discussion zone of tolerance
62 views
35.pricing strategies for services
71 views
38.servqual examples service recovery
135 views
405 ch05
42 views
Bescom market strategy
80 views
Market research presentation
43 views
Case study booklet services marketing
194 views