Speech biometric is a revolutionary change in the field of security. Speech biometric works on the identification of an individual person with the help of intonation in voice. This speech biometric technology breaks down the speech in small packets of data and computer analyze and interpret. The result is extremely high voice recognition accuracy that enables natural, human-like conversations and satisfying mobile interactions. Because of this technology users in India can access any information and transact easily on their phones. Today, approximately 40% of India is illiterate, and only 4% are English-literate. This means that hundreds of millions of people cannot interact with GPRS or SMS applications.

The key behind voice recognition software is the ability for technology to covert a person's voice into a recognizable data pattern. The report says the security risks associated with, smart phones for payments and banking, along with heightened incidences of data theft and increasing awareness of fraud, highlights the need for banks; businesses and governments to take another look at methods of authenticating end users. Uniphore an IT solutions company which designs and delivers speech based mobile solutions and introduced Speech Recognition in India has tied up with some public and private bank such as Syndicate Bank and Axis Bank for the speech biometrics system.

Now a day when data stealing in on raise, Organizations want assurances that the individual at that end point is the person he or she claims to be. Voice biometrics is very helpful for the people living rural India, as the ratio of illiteracy is still high so by using voice technology one can use his own native language for identification. Because fingerprints can fail due to hard work done by the farmers caused gradually diminishing fingerprints.

Second other security system like pressing keys for passwords can be hacked so to identify the person in a blink by hearing voice on the phone without the fearing of hacking and the entire transaction can be done within a second. People have started feeling connected through this speech recognition system as they can use their native language to interact with the self-service banking. After the unveiling of this system, the dependency on manpower has decreased significantly because all the process done automatically. This also very useful for the semi literate users who know how to use mobile but can’t write in English or type English letters as passwords. Speech recognition can also reduce the amount of time an agent needs to remain on a line; increasing the number of calls that agent can effectively handle with in their shift.

The technology also helps to reduce training costs as specific processes within the contact center agent’s functions have been transferred to the speech recognition system. There are a number of non-business based benefits to the use of speech recognition software applications. For example, it gives the opportunity to those people who are blind or who cannot operate a keyboard due to a physical disability, to make use of a computer and in many cases gain a level of independence.