using a systems approach to designing a ......designing an ergonomic and human-centered operating...
TRANSCRIPT
OR design has lagged behind and OR environmental features are often latent conditions impacting patient
safety in the OR
OR is a highly complex risk prone area
5 out of every 1000 ambulatory surgical procedures results in a post surgical acute care visit for surgical site
infections (SSI)
Distractions and errors contribute to medical errors leading to patient
harm
Disruptive developments in medical technology and medical practice are impacting how surgeries are being performed today
PROJECT 3
PROJECT 2
UNMASKING OF ANESTHESIA-RELATED ALARMS AND COMMUNICATIONS
TRAFFIC FLOW AND DOOR OPENINGS IN THE OR
INTEGRATED OR SUITE DESIGN
PROJECT 1
This work extends what is known about alarms, interruptions, and distractions in the operating room by examining them from a systems perspective.
This project will focus on understanding factors impacting traffic flow in the OR suite.
This project aims to develop an overall framework and methodology for designing an ergonomic and human-centered operating room that will improve patient and staff safety and outcomes in the OR.
USING A SYSTEMS APPROACH TO DESIGNING A SAFER AND MORE ERGONOMIC OPERATING ROOM
BACKGROUNDThe incidence of adverse events such as surgical site infections and surgical errors are a huge problem in the operating room (OR) due to the highly vulnerable state of the patient and the complex interactions required between providers of different disciplines and a range of equipment, technology and the physical space where care is provided. Clemson University and the Medical University of South Carolina have been awarded a 4-year grant from the Agency for Healthcare Research and Quality to develop a learning lab focused on patient safety in the OR. This learning lab, titled ‘Realizing Improved Patient Care through Human Centered Design in the OR (RIPCHD.OR)’ is a multidisciplinary initiative involving architects, human factors experts, industrial engineers, nurses and anesthesiologists. The goal of this paper was to develop a systems approach for observing and analyzing the OR work system and to describe how this systems approach was used to analyze operating rooms environments, finally leading to the development of design guidelines for designing operating rooms.
An in-depth literature review was conducted to develop and refine a systems approach for studying the OR work system. The OR work system (people, tasks, technology, built environment, processes) was then studied through analysis of videotapes of 35 surgeries in three different departments (general, orthopedic and pediatric). Additionally, three case studies were conducted to understand alternate approaches and best practice in OR system design. Finally, design guidelines were created to help translate research findings into the design of a prototype OR.
METHODOLOGY
Findings: Using a systems approach yielded rich insights about the tasks and activities of key stakeholders, the locations of people, objects and equipment, space needs during different phases of surgery and also the inter-dependencies and relationships between key players in the OR. The operating room needs to be flexible and adaptable to meet current and future needs. Key areas of consideration include the amount and location of storage to minimize door openings in the OR, relative location of zones in the OR to optimize flows and the need to promote situational awareness among team members for optimal communication.
FINDINGS
A systems framework provides a rigorous multi-dimensional approach for researching and designing a complex environment such as an operating room. This is a more holistic approach to designing healthcare facilities that allows for a deep understanding of the complex interplay between people, tasks, processes, technology and the built environment.
IMPLICATIONS
Study framework for RIPCHD.OR learning lab is based on the SEIPS 2.0 framework by Holden and colleagues
WORK SYSTEM PROCESSES OUTCOMES
Professional Work
Patient Work
Collaborative Care Team Patient Work
Organizational
Care Team
Patient
Organization Technology and Tools
Tasks Environment
Person
Ext
erna
l Env
ironm
ent
ADAPTATION(Holden et. al, 2013 )
PARTNERS AND PROCESS
MEDICAL UNIVERSTITY OF SOUTH CAROLINA
CLEMSON
ARCHITECTURE FIRMS
RIPCHD.OR
Research
2 Design projects Mock-up
PROJECT FRAMEWORK
DESIGN CONCEPTS
A.Z.
S.Z.
S.Z.
A.Z.
S.Z.
S.Z.
GB&
AC
GB&
AC
GB&
AC
GB &
AC
C
E
D
21 3
A
B
206 SFINDUCTION
206 SFALCOVE
206 SFALCOVE
579 SFO.R.
580 SFO.R.
206 SFINDUCTION
14' -
3"14
' - 3"
14' -
3 1/
2"14
' - 3
1/2"
25' - 2" 15' - 6 1/2"
13' -
9"
13' -
9"
26' -
0"
13' -
9"
6' - 0"
13' - 9"
22' - 0" 15' - 0"
Type of surgery
Number of surgeries
Range of length of surgery
Range for total number of
Room size
PEDIATRIC ORTHOPEDIC GENERAL
9 1 7
30-77 min 154 min 54-181 min
7-11 8 7-10
Main OR 11: 390 SQ FT Main OR 14: 542 SQ FT Art OR 5: 690 SQ FT
PROJECTS
VIDEO CAPTURE
DESIGN MOCK UPS
cameras mounted on poles
microphones
base machine & computer screen
connections - camera to computer
field of view
cameras mounted on poles
microphones
base machine & computer screen
connections - camera to computer
field of view
GESTURE FUNCTIONS MAPPING
1 | PATIENT PREPARATION | PATIENT ENTRY
A.Z. S.Z.
C.Z.S.Z.
GB&A C
1
A B C
2
13' - 0"14' - 3"
12' -
3 1/
2"12
' - 3
1/2"
22' - 0"
26' - 0"
Whatarethedifferenttypesofflowdisturbancesandfrequencythatoccurduringobservedsurgeries?
21
40
24
4449
75 77
115
23 26
5041
60 60
104
90
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 04 7 713
511
28
43
0 2 27
136 3
91217 14
33
16
55
2938
5 9 1016
2819 17 13
1 2 0 2 1 0 3 0 0 0 0 4 1 5 3 00
20
40
60
80
100
120
140
53.62 71.60 77.02 107.87 143.30 154.30 181.13 154.38 30.05 33.25 33.53 40.32 70.10 58.58 64.22 77.18
Art 5 Main 14 Main 11 Main 5
General Orthopedic Pediatric
Layout Equipment Failure Interruptions Environmental Hazard Usability
Duration (minutes)
OR Location
Surgery Type
Num
ber o
f dist
urba
nces
Circulating nurse makes trips to all different parts of the OR, though she/he spends the maximum time at the circulating nurse desk and interacting with the scrub nurse
Proportion of disturbances as a proportion of surgery time very high in the smaller OR in main
2
6
3
7
4
1
5
Anesthesia storage is primarily used by anesthesia personnel while general storage is accessed by all team members, though primarily the circulating nurse
The number of door openings and duration are proportionate to the length of the surgery. However, this does not seem to hold true for some of the pediatric surgeries observed.Some surgeries had a large number of clean core door openings
Layout related disturbances were the most frequently observed SFDs in all observed surgeries
High number of SFDs observed in the shorter pediatric surgeries. Also duration of door openings higher in those surgeries. Link with room size and design
Literature & Review
Data Collection
Literature Review
Bacterial LoadSampling
Coder Training
Behavior Observations of the OR System
Problem Analysis and Coding Protocol
Data Analysis
Development of Anesthesia Workstation Simulator
SEPT
- D
EC ‘1
5
DEC
‘15
FEB
- M
AY
‘16
JAN
- A
PR ‘1
6
MA
R ‘1
6
APR ‘16 ONWARDS
JAN
- A
PR ‘1
6
JULY
‘16
AU
G ‘1
6
Case Studies
AU
G ‘1
6
Focus Groups
IRB Approval
Operating Room Mock-Up
JUNE ‘16 ONWARDS
APR
‘16
Advisory Committee
Coding & DataAnalysis
MA
R -
MA
Y ’1
6
Discrete Event Simulation Model
SEP
‘16
RIPCHD.OR Workshop & Design Charrette
OC
T ‘1
6
Tape on the Floor Mock up
NO
V ‘1
6
Cardboard Mock up
DEC
‘16
High FidelityMockup
JAN
‘17
Design Refinement
AnjaliJoseph,PhD,EDAC|ClemsonUniversityKennethCatchpole,MD|MedicalUniversityofSouthCarolina
EuropeanHealthcareDesignConference|June12th-13th,2017Authors:
DESIGNDISCOVERY
DavidAllison,FAIA,FACHA|ClemsonUniversity
1/8” scale OR Model High fidelity mock-up OR concept rendering