using analytics to drive ux strategy

29
We are PushON The Online Marketing People

Upload: sigma-uk

Post on 27-Jan-2015

121 views

Category:

Technology


2 download

DESCRIPTION

Simon is managing director of award-winning digital marketing agency, PushON and a founder of the market leading SASCon conference. Since its launch in 2005, PushON has grown into one of the most highly regarded digital agencies in the UK with a team of 25 digital experts and an annual turnover in excess of £1m. With over 20 years worth of experience in the digital sector and an honest, down-to-earth approach, Simon is a regular guest speaker at a range of conferences and events, offering his invaluable insight and knowledge to help brands achieve clear ROI on their digital marketing campaigns.

TRANSCRIPT

Page 1: Using Analytics to Drive UX Strategy

We are PushON The Online Marketing People

Page 2: Using Analytics to Drive UX Strategy

Using Analytics to drive UX Strategy

Page 3: Using Analytics to Drive UX Strategy

What is all this UX Schnizzle

Mcdizzle of which you speak?

Page 4: Using Analytics to Drive UX Strategy

This looks awesome!

This is what the client

wants to see.

Historically…

Page 5: Using Analytics to Drive UX Strategy

If you can all try to buy a

blue jumper please and

complete the survey

Ideally…

Page 6: Using Analytics to Drive UX Strategy

Let’s busk it

Reality…

Page 7: Using Analytics to Drive UX Strategy

UX Design (Top Down Approach)

Analytics (Bottom up Approach)

Page 8: Using Analytics to Drive UX Strategy
Page 9: Using Analytics to Drive UX Strategy
Page 10: Using Analytics to Drive UX Strategy

Key an eye on the blog: http://analytics.blogspot.co.uk/

Loads of great tutorials and insights on

the YouTube channel: http://www.youtube.com/googleanalytics

Page 11: Using Analytics to Drive UX Strategy

Site Speed

Page 12: Using Analytics to Drive UX Strategy

Try the page speed suggestions

Page Speed Score, high score = good, low score = bad

Page 13: Using Analytics to Drive UX Strategy
Page 14: Using Analytics to Drive UX Strategy

Custom Dashboards

Page 15: Using Analytics to Drive UX Strategy

Facts About Visitors Dashboard

Page 16: Using Analytics to Drive UX Strategy

Click the “Save dashboard to your Google Analytics Profile” button

http://www.dashboardjunkie.com/visitor-facts-dashboard

Page 17: Using Analytics to Drive UX Strategy

Make Your Boss Think You’re Clever

Click Create To Install the Dashboard

Select the account to apply the dashboard to

Page 18: Using Analytics to Drive UX Strategy
Page 19: Using Analytics to Drive UX Strategy

Check out:

http://www.google.co.uk/analytics/learn/solutions-gallery.html

http://www.dashboardjunkie.com

http://econsultancy.com/uk/blog/62828-10-useful-google-analytics-

custom-dashboards

http://www.stateofsearch.com/google-analytics-dashboards/

Page 20: Using Analytics to Drive UX Strategy
Page 21: Using Analytics to Drive UX Strategy
Page 22: Using Analytics to Drive UX Strategy

Event Tracking

Track Interactions with elements on page

External Links

Internal Banners

Sign-up, log-in, form submissions

Downloads

Widgets

Videos

Social Sharing Buttons

Form Completion Progress

Page 23: Using Analytics to Drive UX Strategy

Events Flow Report

Page 24: Using Analytics to Drive UX Strategy

Content Experiments

Page 25: Using Analytics to Drive UX Strategy

Content Experiments

Page 26: Using Analytics to Drive UX Strategy

Button Optimizer App from SiteApps

http://siteapps.com/app/button_optimizer-430

Page 27: Using Analytics to Drive UX Strategy
Page 28: Using Analytics to Drive UX Strategy
Page 29: Using Analytics to Drive UX Strategy

Telephone

0844 967 0565

Email

[email protected] Online

pushon.co.uk

Thanks for listening, I hope it was

informative and helpful