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Using badges for workplace

learning

Mark Aberdour

Platform Solutions Manager

@maberdour

Introduction

Moodle adopted Mozilla Open

Badges standard in 2013

Open Badges gaining momentum

across sectors

Research into open badges in the

workplace for Springer book out

Summer 2016

Web research and phone

interviews with badge

implementers

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Original source of publication

Foundation of Digital Badges and

Micro-CredentialsDemonstrating and Recognizing

Knowledge and Competencies

Editors: Ifenthaler, Dirk, Bellin-Mularski,

Nicole, Mah, Dana-Kristin

ISBN 978-3-319-15424-4

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Workplaces using badges

Use of badges for recruitment

Hull City College – Employability

Skills SealHCG want employers in their area to be asking to see the

Employability Seal as part of their recruitment process.

Badges for VetsTranslates military skills into civilian skills. Funded by

MacArthur Foundation who also funded the Moodle Open

Badges implementation

Newport City HomesHousing Association trainee employability programme that

has built in strong reputation in its region.

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Use of badges for workforce training

National Health Service

UK’s largest employer

Pilot in two regions

Badge accredited by Health Education

England

Informal and formal learning

experiences collected via xAPI LRS

Reflective statements from learners

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Use of badges for compliance and

certification

RWA GroupRegulatory training and compliance awards, badges for

learning and assessment, plus learner of month awards.

10,000 badges issued by April 2015.

IBMUsing badges to demonstrate proficiency in IBM technology

and solutions, and for completion of certification paths.

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Use of badges for professional

development

Scottish Social Services Council

188,000 staff, nice use of badge suites, e.g. Bronze for

attending event, Silver for reflective followup submission,

Gold for evidencing behaviour change.

Highland and Moray Accredited

Training Services (HiMATS)Follows SSSC model: Bronze for event attendance, Silver

for assessment pass, Gold for reflective writing.

EDUCAUSEUsing badges to reward individuals for engagement with

the professional body and its community. 2,500 badge

awards via Credly / LinkedIn.

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What went well in implementations

Audiences seem very receptive to using badges

and see the value in them.

Badge programmes have help build strong

reputations for organisational training

programmes within sectors or regions.

Badges are an effective enabler for evidencing

behaviour change

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What didn’t go well in implementations

Uptake of sharing badges into backbacks, web

pages or social media is often very low, users need

support here.

Badge sharing sites may be blocked by employers’

social media bans.

Marketing and communication effort is often

underestimated.

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The need for evidence of change

Elearning Guild surveyed 1,500 L&D

professionals:

84% tracked course completion

50% tracked reaction and learning

20% measured behavior change

26% measured results

Key takeaway: badges work as evidence of

change

Badges being used for reflective writing and

evidence of behaviour change

SSSC model: Bronze for completing training, Silver

for reflective statement, Gold for evidencing

behaviour change

Voluntarily submitted by learners, not collected by

management.

Straight to Kirkpatrick Level 3

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Top tips

Appoint a badge leader

Don’t skimp on marketing and communications

Do a small scale pilot

Automate badge awards

Build a badge support site (see http://badges.sssc.uk.com)

Measure badge views and shares with analytics tools

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Further case study reading

Armstrong, E. (2015). Open Badge: HCUK Employability Skills Seal project– JISC Advance FE and Skills

Programme: Final report. Hull: Hull College Group.

EDUCAUSE Badging Program. (2015, June 10). Retrieved from EDUCAUSE.edu:

http://www.educause.edu/badging

IBM Open Badge Program. (2015, 06 29). Retrieved from IBM Authorized Training - Worldwide:

http://www.ibm.com/services/learning/badges

Price, B. (2015). A simple introduction to Open Badges. Cardiff: Bob Price.

Price, R. (2014, October 15). How One of the Largest Employers in the World is Using Tin Can. Retrieved from

Tin Can API: http://tincanapi.com/2014/10/15/one-largest-employers-world-using-tin-can/

RWA. (2015, 06 26). Badge Rewards. Retrieved from Aviva Development Zone:

http://mydevelopment.zone/features/badge-rewards/

SSSC Open Badges. (2015, 06 29). Retrieved from SSSC Open Badges: http://badges.sssc.uk.com/

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