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Corporate Online.
Using Corporate Evergreen accounts
Effective as at February 2018
About this Guide
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About Corporate Online
Westpac Corporate Online is an internet-based electronic platform, providing a single point
of entry to a suite of online transactional services specifically designed for major Australian,
New Zealand and international corporations and government bodies.
By working closely with customers like you, Westpac has developed Corporate Online as a
portal environment that delivers greater control, productivity and flexibility to your business.
Control how your organisation uses Corporate Online, including which applications and
features staff members can use and which accounts and services they have access to.
Increase productivity by getting straight to work with Corporate Online’ s easy-to-use
interface and simple workflows.
Use Corporate Online’ s flexibility to create a setup that matches your business needs and
can grow and change as your business does.
Security
Corporate Online employs a “best of breed” security model, using a range of protective
technologies to guard your organisation’s information and to assist you in better managing
the risks of fraudulent activity. These include 128bit encryption and SecurID® Tokens
For detailed information on Corporate Online’ s extensive security features, please ask your
Westpac relationship manager.
Note
This user guide forms part of your Agreement with us and provides information for your use
of this product within Westpac Corporate Online.
Certain words used throughout the user guide may have a defined meaning in the Glossary.
Copyright © Effective as at May 2020 Westpac Banking Corporation ABN 33 007 457 141
AFSL and Australian credit licence 233714
About this Guide
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Contents
About this Guide..................................................................................................... 4
Introducing the Corporate Evergreen Account (CEA) ................................................ 5 Withdrawal requests ....................................................................................................... 5 Functions supported ....................................................................................................... 5 Viewing your CEA via Accounts ....................................................................................... 5 Corporate Evergreen functions features .......................................................................... 6 Information history ......................................................................................................... 6 Corporate Online fees and charges ................................................................................. 6 Offices not required ........................................................................................................ 6 Cut-off times .................................................................................................................. 6
Authorisation and Workflows in Online Deposits ..................................................... 7
Quick Tour: Current Notices screen ........................................................................ 9 The Current notices screen ............................................................................................. 9 The Historical notices screen ........................................................................................ 10
Managing Corporate Evergreen Accounts .............................................................. 11 Procedure: Creating a notice of withdrawal .................................................................... 11 Procedure: Cancelling a notice ...................................................................................... 12 Procedure: Reinvesting funds from Funds at Call ........................................................... 13 Procedure: Amending task details ................................................................................. 14 Procedure: Deleting tasks ............................................................................................. 15 Procedure: Authorising tasks ........................................................................................ 16
Setting Deposit Preferences .................................................................................. 18 Procedure: Setting Deposits Preferences ........................................................................ 18
Basic Skills: Deposits ............................................................................................ 20 Printing with Print preview ............................................................................................ 20 Entering dates with the calendar ................................................................................... 21 Navigating a list screen using the grey navigation links ................................................. 22
Glossary ............................................................................................................... 23
Index .................................................................................................................... 24
About this Guide
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About this Guide
This guide describes how to use the Corporate Evergreen Account functionality of
Westpac Corporate Online. It is one of a suite of guides that cover the wide range of
applications and features that are available through Corporate Online.
Where can I find a copy of this guide?
The most up-to-date versions of this and other Corporate Online user guides can be found on
the User guides screen of Corporate Online.
If you must print this document, always download the PDF from Corporate Online then
print from that: don’t print a saved PDF or photocopy a paper copy as it may not be current.
What else should I read?
As well as reading this guide, we strongly recommend you read the Corporate Online User
Guide, which covers topics such as logging on and security.
Click on a link to display the user guide for that application
Introducing the Corporate Evergreen Account (CEA)
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Introducing the Corporate Evergreen Account (CEA)
The CEA is a flexible investment account with a market-linked variable interest rate and no
maturity date. Interest is calculated daily and paid monthly with the option of interest being
paid into a linked Westpac Nominated Account or reinvested within the CEA.
When a CEA account is opened, you must select a minimum notice period that will apply
before you can access funds of 31, 60, 90 or 180 days. For example, if you open a 31-day
CEA, you will need to give a minimum of 31 days’ notice before you can access your funds.
At any time while your CEA remains open, your funds will be treated as:
▪ Funds on Hold (FOH);
▪ Funds on Notice (FON); or
▪ Funds at Call (FAC).
You can deposit additional funds into your CEA at any time. Funds that are deposited to a
CEA will be treated (on the day of deposit) as FAC until overnight system processing is
carried out. Following processing, deposits will be treated as FOH.
An annual statement of interest paid is provided in July each year for any CEA that has been
active in the 12 months prior to that July.
There is no minimum balance level required to open or maintain a CEA.
Refer to the Corporate Transactional Accounts terms & conditions booklet for detailed
product information.
Withdrawal requests
A withdrawal request may be made using your Corporate Online facility. Withdrawal notice
periods are calculated from (and include) the day that the withdrawal notice is received by
Westpac through your Corporate Online facility.
Notices of withdrawal may be cancelled by you at any time up to 21:00 AEST/AEDT
(Sydney time) on the last day of the relevant notice period. If a notice of withdrawal is
cancelled, the relevant amount will be treated as part of the FOH.
Functions supported
The Deposits application of Corporate Online can be used to:
▪ Check the current balance of funds in each stage of your CEA;
▪ Submit withdrawal notices, check the status of active or scheduled withdrawal notices;
▪ Transfer funds from FAC out of the CEA or reinvest them; and
▪ Cancel withdrawal notices.
Viewing your CEA via Accounts
In addition to being able to view your account in the Manage Evergreen Notices application,
you can also view the CEA in the Accounts application and include them in your account
group balances.
Introducing the Corporate Evergreen Account (CEA)
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Corporate Evergreen functions features
The CEA functionality is broken down into a number of features to allow you to manage
which tasks can be performed by which users in your organisation (according to their job
role). The features are:
Feature (as allocated in
Administration)
This allows you to…
View and print
Evergreen notices
View and print current and historical notices of withdrawal
on your account.
- see The Current notices screen on page 9
Manage Evergreen
notices
Manage all aspects of your account, such as submitting
notices of withdrawal and reinvesting funds. This feature is
in addition to the View and print function.
- see Managing Corporate Evergreen Accounts on page 11.
These features are allocated to users by your Corporate Online administrators.
Information history
Deposit information remains available in Corporate Online for 18 calendar months.
Corporate Online fees and charges
For information on fees and charges, refer to the Corporate Online Terms and Conditions,
which is published on the Westpac internet site, or talk to your Westpac relationship
manager.
Offices not required
Unlike most Corporate Online applications, the Online Deposits application does not use
Offices.
Cut-off times
Notification requests must be fully authorised by the following standard cut-off times:
Notice type Cut-off time
Withdrawal notice 23:59 AEST/AEDT (Sydney time) on the Start date of Notice
Cancel notice 21:00 AEST/AEDT (Sydney time) on the Final date of Notice
Reinvestment request Not applicable
Authorisation and Workflows in Online Deposits
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Authorisation and Workflows in Online Deposits
Corporate Online requires that requests to withdraw, reinvest and cancel notices must be
authorised. To manage this authorisation, Corporate Online uses the concept of a workflow.
A typical workflow might look like this.
How many steps make up a workflow?
The number of steps required to create and authorise a request is determined by the
authorisation model chosen by your organisation for Online Deposits. There are two
authorisation models on offer:
• single authorisation
• dual authorisation.
Single Authorisation = 2 steps
Single is the simplest authorisation model, in business terms. Each request must be created,
then authorised (once), at which time Corporate Online accepts it for processing.
Dual Authorisation = 3 steps
Dual is the most robust and flexible authorisation model. Each request is created, then goes
through a two-stage authorisation process before being accepted for processing.
Which model are we using?
Your Corporate Online administrator can tell you which authorisation model your
organisation is using for Online Deposits by running an active profile report for your
organisation (see Administering Corporate Online, available from the User Guides page
under Administration).
Who can perform which steps in a workflow?
Corporate Online allows your organisation to restrict what steps users can perform in the
Online Deposits workflow. This defines each user’s role. There are two main roles in a
workflow:
• creator
• authoriser
Authorisation and Workflows in Online Deposits
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In addition, your organisation can determine if individual users can play more than one role
in a particular workflow (i.e. can they be both a creator and authoriser) and whether users
performing both roles are permitted to authorise the tasks they themselves have created
(called “self-authorising”).
Your user role is controlled by your organisation’s Corporate Online administrators.
You may have a different role in other applications (e.g. Accounts, Administration).
Corporate Evergreen request status and workflow
Each term deposit request in a workflow has a status that tells you where it is in the
workflow. The request workflow and statuses can be summarised as follows:
Quick Tour: Current Notices screen
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Quick Tour: Current Notices screen
This section gives you a quick tour of the main screens you will encounter when using the
Evergreen features.
The Current notices screen
From the Deposits menu, select Manage > Evergreen notices.
Corporate Online displays the Current notices screen which shows your account balance,
accrued interest for the month and current withdrawal notices on the account.
Note: When a notice is selected, the Cancel notice button will be active.
For more information on using the features shown, see:
Procedure: Creating a notice of withdrawal on page 11
Procedure: Cancelling a notice on page 12
Procedure: Reinvesting funds from Funds at Call on page 13
Printing with Print preview on page 20
To use this screen, you need access to the Deposits > View and print Evergreen notices
feature.
Click to see historical notices
Click to create a notice to withdraw funds.
Click to reinvest all or part of funds treated as Funds at Call.
Click to print a list of the current notices.
Current notices on the account and their end dates.
Click to refresh the screen with notices for the selected account.
Click the link to view and print notice details
Quick Tour: Current Notices screen
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The Historical notices screen
From the Deposits menu, select Manage > Evergreen notices.
Corporate Online displays the Current Notices screen.
Click the Historical notices tab at the top of the screen.
Corporate Online displays a list of historical notice for the selected account.
For more information on using the features shown, see:
Printing with Print preview on page 20
To use this screen, you need access to the Deposits > View and print Evergreen notices
feature.
Click to see current notices
Click the link to view and print notice details
Click to refresh the screen with notices for the selected account and search criteria.
Click to select search criteria.
Managing Corporate Evergreen Accounts
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Managing Corporate Evergreen Accounts
You can use Corporate Online for:
Creating a notice of withdrawal
Cancelling a notice of withdrawal
Creating a reinvestment request
Procedure: Creating a notice of withdrawal
Use this procedure to create a notice of withdrawal.
To perform this procedure you need:
Creator access to the Deposits > View and print Evergreen notices feature.
Creator access to the Deposits > Manage Evergreen notices feature.
Authoriser access to the Deposits > Manage Evergreen notices feature.
Start from anywhere in the Deposits application:
1. From the left-hand navigation menu, select Manage > Evergreen notices.
Corporate Online displays the Manage Evergreen notices — List of current notices screen
2. Click Create notice.
Corporate Online displays the Create withdrawal notice – Enter withdrawal details
screen.
Managing Corporate Evergreen Accounts
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3. Enter the details of the withdrawal
Field(s) Notes
Withdrawal amount Enter the Withdrawal amount
Start date of notice Select the start date which may be today or a future
date. The final date of notice field will be automatically
populated to match the account’s notice period.
Final date of notice Select the final date. The start date will be automatically
populated to match the account’s notice period. You
cannot select a final date less than the notice period or
more than a year from today.
4. Click Send to authorise.
Corporate Online displays the confirmation screen.
Depending on your authorisation, this request may be self-authorised or submitted for
authorisation by another Corporate Online user.
To authorise this task, see Procedure: Authorising tasks on page 16.
Procedure: Cancelling a notice
Use this procedure to cancel a notice.
To perform this procedure you need:
Creator access to the Deposits > View and print Evergreen notices feature.
Creator access to the Deposits > Manage Evergreen notices feature.
Authoriser access to the Deposits > Manage Evergreen notices feature.
Start from anywhere in the Deposits application:
1. From the left-hand navigation menu, select Manage > Evergreen notices.
Corporate Online displays the Manage Evergreen notices — List of current notices screen
2. Select the notice to be cancelled.
Managing Corporate Evergreen Accounts
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3. Click Cancel notice.
Corporate Online displays the confirmation screen.
Depending on your authorisation, this request may be self-authorised or submitted for
authorisation by another Corporate Online user.
To authorise this task, see Procedure: Authorising tasks on page 16.
Procedure: Reinvesting funds from Funds at Call
Use this procedure to reinvest funds from Funds at Call back into Funds on Hold.
To perform this procedure you need:
Creator access to the Deposits > View and print Evergreen notices feature.
Creator access to the Deposits > Manage Evergreen notices feature.
Authoriser access to the Deposits > Manage Evergreen notices feature.
Start from anywhere in the Deposits application:
1. From the left-hand navigation menu, select Manage > Evergreen notices.
Corporate Online displays the Manage Evergreen notices — List of current notices screen
2. Click Create reinvestment.
Corporate Online displays the Create reinvestment notice – Enter reinvestment details
screen.
3. Enter the Amount to be re-invested and then click Send to authorise.
Managing Corporate Evergreen Accounts
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Corporate Online displays the confirmation screen.
Depending on your authorisation, this request may be self-authorised or submitted for
authorisation by another Corporate Online user.
To authorise this task, see Procedure: Authorising tasks on page 16.
Procedure: Amending task details
Use this procedure to amend an unauthorised task.
To perform this procedure you need:
Creator access to the Deposits > View and print Evergreen notices feature.
Creator access to the Deposits > Manage Evergreen notices feature.
Start from anywhere in the Deposits application:
1. From the left-hand navigation menu, select Deposits > Manage > Pending tasks.
Corporate Online displays the Manage pending tasks — Tasks not completed screen.
2. Select the “Task type” (For example: Create notice or Create reinvestment)
3. Select the task you want to amend then click Amend. (Note: Amend button is unavailable
for Cancel notice)
Corporate Online displays the Details screen based on the type of task selected.
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4. Amend the details of the task then click Send to authorise.
For more information, see:
Procedure: Creating a notice of withdrawal on page 11
Procedure: Cancelling a notice on page 12
Procedure: Reinvesting funds from Funds at Call on page 13
Corporate Online displays the confirmation screen.
This notice request must now be authorised.
To authorise this task, see Procedure: Authorising tasks on page 16.
Procedure: Deleting tasks
Use this procedure to delete a task.
Note: Corporate Online automatically deletes incomplete, unauthorised, and partially
authorised tasks overnight: you do not need to manually delete them, unless you want to
prevent them being completed or authorised.
An unauthorised create notice task is deleted the next day after the start date while an
unauthorised cancellation is deleted the next day after the end date.
To perform this procedure you need:
Creator access to the Deposits > View and print Evergreen notices feature.
Creator access to the Deposits > Manage Evergreen notices feature.
Start from anywhere in the Deposits application:
1. From the left-hand navigation menu, select Manage > Pending tasks.
Corporate Online displays the Manage Pending tasks – Tasks not completed screen.
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2. Select the “Task type” (For example: Create notice or Create reinvestment).
3. Select the task you want to delete then click Delete.
Corporate Online displays the applicable manage pending tasks confirmation screen.
4.
Check this is the task you want to delete then click Delete now.
Corporate Online will remove the deleted task overnight.
Procedure: Authorising tasks
Use this procedure to authorise Corporate Evergreen account tasks.
To perform this procedure you need authoriser access to the Deposits > Manage Evergreen
notices feature.
1. From the left-hand navigation menu, select Deposits > Authorise.
Corporate Online displays the Authorise — Tasks requiring authorisation screen.
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2. Select the “Task type” (For example: Create notice or Create reinvestment).
3. Select the task you want to authorise then click Review before authorising.
Corporate Online displays the authorise screen.
4. Review the task details carefully, then click Authorise now.
Corporate Online updates the notice status depending on the authorisation model used by
your organisation for the Deposits application.
Authorisation model Previous status Action
Single
authorisation
Unauthorised Corporate Online updates the tasks status to
Authorised
Dual
authorisation
Unauthorised
Corporate Online updates the tasks status to
Partially authorised
These instructions must now be fully authorised
by another authoriser (using this same
procedure).
Partially
authorised
Corporate Online updates the tasks status to
Authorised
Setting Deposit Preferences
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Setting Deposit Preferences
Set preferences allows you to set the default values displayed by Corporate Online Deposits
to the screens, you use the most. This can save you time and hassle.
Each user can set their own preferences. Preferences can be set for each Corporate Online
application (e.g. Payments, Accounts) individually.
Procedure: Setting Deposits Preferences
Use this procedure to set your individual preferences for the Deposits application.
All users with access to the Deposits application can perform this procedure.
Start from anywhere in the Deposits application.
1. From the left-hand navigation menu, select Deposits > Set preferences.
Corporate Online displays the Set preferences — Deposits preferred settings screen.
2. Set your preferences by selecting them from the drop-down lists displayed.
Heading Notes on fields
Select a Deposits screen from the drop down list.
Corporate Online will display this screen each time you
navigate to the Deposits application.
Select the Account you would like to see first within
Manage – Evergreen notices
3. Click Submit.
Setting Deposit Preferences
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Corporate Online updates your preferences. This will not affect the preferences of any other
user or any of your preferences for other applications (e.g. Payments).
Basic Skills: Deposits
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Basic Skills: Deposits
This section introduces some of the basic skills that apply to many of the screens you will
encounter when using the Deposits application.
These basic skills can be used anywhere the feature (e.g. the Print preview button) appears.
They may not be referred to specifically in the procedures.
Printing with Print preview
Many of the screens in the Deposits application include a Print Preview button to allow you
to preview then print the details displayed on the screen. To print:
1. Click Print preview.
Corporate Online pops up a print preview window. For example:
2. Click Print this page.
Your computer pops up a Print dialog. For example:
3. Make the appropriate printer selections and adjustments, and then click the Print button.
Your computer should now print the previewed information.
4. Click Close.
Basic Skills: Deposits
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Entering dates with the calendar
The user can enter a date into the date field or use the pop-up calendar. Using the calendar
ensures you won’t enter dates that are inappropriate for the context of the screen, e.g. by not
allowing a notice of withdrawal on a weekend or Australian national public holiday.
To use the calendar to enter a date:
1. Click on the Calendar icon to the right of the date you want to alter. For example:
Corporate Online displays a calendar pop-up window. For example:
The colour of the individual days on the calendar tells you whether they are appropriate for
the context of the screen you are working on. The calendar takes into account how far in the
past or future a date can be set and most Australian national public holiday restrictions.
2. If required, change the month by using the arrows or the drop-down box at the top of the
pop-up window. For example:
3. Select a valid date by clicking on a red or dark grey date. For example:
Corporate Online now displays the date selected. For example:
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Navigating a list screen using the grey navigation links
When Corporate Online displays lists of things (e.g. deposits), it does so in blocks of up to
20 items. At the bottom of such list is a grey band containing the links that allow you to
navigate through the items in the list. For example:
If a link cannot be used, it is greyed out. For example, if Corporate Online is displaying the
first 20 deposits in the list, “Start of list” and “Previous 20” are greyed out.
If there are 20 or fewer deposits in the list, all the navigation links do not appear.
To navigate the list:
1. Click on a “navigation” link. For example:
Corporate Online redisplays this screen with the selected part of the list.
Glossary
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Glossary
The following terms are used in the Corporate Online Corporate Evergreen Account user
guides.
Current Notices
Notices to withdraw funds which are active on the account.
Historical Notices
Past notices to withdraw funds which have been processed or cancelled.
Office
An office is a flexible logical entity used to segregate payments, billing, beneficiaries,
templates, and trade finance agreements within an organisation in a Corporate Online setup.
Organisation
An organisation is the highest level entity that can be represented in a Corporate Online set
up.
Preferences
Preferences define a set of default values (e.g. screens, offices, accounts) for a particular user
for a particular application.
Service
A service is a particular type of banking facility accessed via a Corporate Online feature.
Corporate Online provides access to two groups of services: import services and receipt
services.
User
A user is an identifiable person registered to access Corporate Online whose identity has
been verified either by the bank or a Corporate Online administrator.
Index
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Index
about
authorisation, 7
workflows, 7
authorisation
about, 7
authoriser, 7
creator, 7
models
dual, 7
single, 7
user roles, 7
which model?, 7
authoriser, 7
basic skills
calendar, 21
entering dates, 21
navigating lists, 22
print preview, 19
buttons
print preview, 19
calendar
basic skills, 21
creator, 7
dates
basic skills, 21
diagram
beneficiary details workflow
dual authorisation, 8
term deposits requests
workflow, 8
dual authorisation
model, 7
entering
dates, 21
lists
navigating, 22
models
dual authorisation, 7
single authorisation, 7
which one?, 7
navigating lists
basic skills, 22
preferences
setting, 18
print preview
printing, 19
printing
print preview, 19
procedures
setting receipts preferences, 18
setting
preferences, 18
single authorisation model, 7
skills
calendar, 21
entering dates, 21
navigating lists, 22
print preview, 19
status
term deposit request, 8
term deposit requests
workflow diagram, 8
user roles
authorisation, 7
users
authorisation roles, 7
workflows
about, 7