using design thinking to create library spaces
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IARU Library Meeting, 8 – 10 June 2016Dr. Franziska Regner, ETH Library, Head Innovation and DevelopmentClaudia Lienhard, ETH Library, Innovation and Development
09.06.2016Franziska Regner, Claudia Lienhard 1
Using Design Thinking To Create Library Spaces
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Agenda
What is design thinking?
Projects
Where to start?
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“Design thinking is a human-centered approach to innovation that draws from the designer's toolkit to integrate the needs of people, the possibilities of technology,
and the requirements for business success.” Tim Brown, president and CEO of IDEO
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Origin of the Approach – Basic Definition
Source: IDEO, 2016
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Origin of the Approach – Timeline
Concept evolvedat StanfordUniversity
Design thinkinggained popularity inthe business sector
d.school foundedat StanfordUniversity
HPI School of Design
Thinking foundedin Potsdam,Germany
2000s70’s and 80’s 2005 2007
Sources: Uebernickel & Brenner (2016) ; Platter, Meinel & Weinberg, 2009,Wikipedia, 2016
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Key Elements
Images: https://pixabay.com
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Design (Thinking) Process – d.school
Source: d.school, 2013 ; Plattner, Meinel & Weinberg, 2009 ; d.school, 2009
Empathize Define Prototype TestIdeate
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«Student Project Houses» ETH Zurich
Source: ETH, 2016
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Two-year project (2013 – 2015)
Participatory design by actively involving students (as well as library staff members, researchers, experts)
Over 30 subprojects, e.g. Design workshops «Students cast furniture» «Being a temporary interior designer»
Sources: https://lernraumrostock.wordpress.com,Ilg, 2014 & Ilg, 2016
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«The Library as a Learning Space 2015» University Library Rostock
Empa-thize Define Proto-
type TestIdeate
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«Team Working Spaces» ETH Library – Starting Point
Source slides 9 – 15: Grenacher & Lienhard, 2016
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«Team Working Spaces» ETH Library – Idea & Draft
SPACE 1 SPACE 2 LOUNGE
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«Team Working Spaces» ETH Library – Prototyping: Space 1
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«Team Working Spaces» ETH Library – Prototyping: Space 2
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«Team Working Spaces» ETH Library – Prototyping: Lounge
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«Team Working Spaces» ETH Library – Evaluation
Quantitative methods
Observation walks(8 weeks)
Qualitative methods
Feedback wall Semi-structured
interviews(12 students)
Design workshop(8 students)
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«Team Working Spaces» ETH Library – Design Workshop
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«Team Working Spaces» ETH Library – Design Thinking
Empathize Define Prototype TestIdeate
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Where to Start? – Staff Training & Expert Advice
IDEO
• http://www.ideou.com/• http://www.designkit.org/• http://www.designthinkingforeducators.com
d.school• http://dschool.stanford.edu/learning-experiences/• http://dschool.stanford.edu/use-our-methods/
FROG • http://www.frogdesign.com/work/frog-collective-action-toolkit.html
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