using digital media to enhance organizational & professional knowledge, culture and development...
DESCRIPTION
In line with recommendations of Professor David Croisdale Appleby highlighting the importance of a culture of continuous professional development (CPD) and considering the importance and potential of social and digital media, this is a presentation that offers a practical solution for blended approach using social media (Yammer) and organizational knowledge hub in combination with face-to-face forums that support practice learning and professional development for social workers and OTs. Some of the objectives of this platform are: It creates a dynamic learning environment that is grounded in professional practice; It allows social learning and offer a supportive environment for CPD and sharing work related questions, challenges, and experiences; It can overcome the divide in services; It offers a digital platform that can serve as the foundation for developing e-portfolios and personal development plans. So if you are interested in human resource development or CPD, or if you are interested in use of social media for cultivating a community of practice (CoP) or a community of interest (CoI) in your local authority to sustain a culture continuous learning and professional development then this presentation may be of interest to you. Presentation for LGA's Innovation Zone (9 July 2014)TRANSCRIPT
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Agenda
• Context & Landscape
• Creating a Dynamic Learning Environment for Social Workers
& Ots & Mental Health Professionals
• Learning and Development Digital Strategy
• Platforms Used for the Pilot Project
• Digital Champions
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Context of the Pilot Project
• Social Work Practice operates in a fast paced policy landscape
– New legislation, policy, guidance, practices, skills, intervention methods and knowledge for social work.
• Professor David Croisdale-Appleby
– Three outcomes of a social worker: practitioner, professional, and as a social scientist are fundamental to the profession.
– ‘CPD must become a normal part of a social worker’s career.’ (Croisdale-Appleby, 2014:84)
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The Pilot ProjectAims and Objectives
• Create a dynamic learning environment through creation of a platform that can support SW & OTs
• Create a continuous conversation that fosters and supports a culture of continuous learning
• Enable social workers and OTs to identify, record, and track their personal and professional development
• Support social workers and OTs to take responsibility for their own learning and development and to identify and meet their own learning needs
• Facilitate cross-organisational exchange of information and a collaborative culture of learning and problem solving
• Create a Community of Practice (CoP) and different Communities of Interest (CoI) and to foster a culture of coproduction and collective thinking
• Enable professionals to tap into CoP and CoI for support, sharing of information and collective and creative problem solving
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Adult Learning Theory &Dialectical Constructivism
Teacher-Centred To Learner-Centred
Knowledgeable teaching one lacking the knowledge
To Co-production of knowledge
& learning
Information processing &
recall To
Co-production and process of knowledge generation
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The Strategy
1. Involve practitioners from across the borough
2. Face-to-Face forum
3. Create a blended platform to support CoI and CoP
4. Draw on a number of platforms that can support the objectives of the project
5. Ensure added value for practitioners
6. Nominate Digital Champions to lead and motivate greater participation
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Social Media Engagement
Face-2-Face
Yammer
Knowledge Hub
e-Portfolios
& Blogs
Inclusive: Collaborate
& Coproduce
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Yammer• Transcend organisational silos/barriers and facilitate
communication across the organisation• Transcend organisational hierarchies and create an open
platform for communication• Tap into the power of sharing and social media while
maintaining the organisational space• Develop a culture of sharing and collective thinking by
empowering people to share their knowledge and experiences• Promote and enhance interprofessional and interdisciplinary
awareness, appreciation and collaboration• A crowdsourcing tool that allows the organisation to tap into
the collective intelligence of its people• Encourage and support creation of CoP and CoI
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Sharing Experiences via Yammer
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Knowledge Hub
• Ensure knowledge retention• Supports personal & professional
development & knowledge sharing;• Preserve & promote organisational
learning and innovation• Evaluate and promote local
performance and productivity• Empower through self assessment
and benchmarking• Ensure transparency of information• Support cross-sector collaboration
and creative working• Transform the workforce and services
through a culture of coproduction and excellence
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Knowledge HubContinuous Professional Development
• Provide flexible CPD & make organisational knowledge & learning ubiquitous and accessible anytime, anywhere and flexible
• Support staff in their professional development and career progression
• Create and sustain a culture of continuous learning
• Innovate, Create, & Connect, to Collaborate & Coproduce
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Example of Personal Profile Pages
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e-Personal Development Learning PlansOverview
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e-Personal Development Learning Plans Courses
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e-Personal Development Learning Plans Objectives
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e-Portfoliose-Personal Development Learning Plan
• Support a culture of learning and enable practitioners & managers to take responsibility for own learning &professional development
• Collect, select, and reflect on the process and products of learning and development
• Chronicle, display, and visibly present the diversity of the Enfield experience using multimedia
• Create digital evidence of the multiple intelligences of an individual’s growth over time
• This platform has the potential to incorporate assessment, appraisals and evaluations
• This platform has the potential for gamification to enhance motivation
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Blogs
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Twitter & Storify
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Meet the Team
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Digital Champions
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