using facilitated audit & feedback to support choosing ... apcc/59...using facilitated audit...

1
Sampson Law, Ashi Mehta, Eileen Patterson, June Cooper, John Lester, Anthony Train, Shawn Dowling, Katrina Nicholson, Kelly Burak Using Facilitated Audit & Feedback to Support Choosing Wisely Initiatives in Primary Care Networks Goals Support individual physicians & Primary Care Networks to evaluate the appropriateness of their screening & ordering of tests related to three Choosing Wisely topics: Pap smear testing Bone mineral density scans Lumbar spine imaging 1. Collaboration Primary Care Networks Physician Learning Program Audit & feedback Data reports Facilitated multi- disciplinary sessions Physician champions PCN engagement Choosing Wisely Alberta Planning, facilitation Change plans Implementation Toward Optimized Practice PCN-level aggregate data Physician patient panel reports Health Quality Council of Alberta Subject matter experts Screening and other support programs Alberta Health Services Identify barriers & enablers to best practice. 2. Interactive Learning Workshop Primary Care Networks selected the Choosing Wisely topic(s) that were relevant & important to their physician members. Several provincial healthcare improvement agencies/initiatives co-developed a unique, multi-faceted educational workshop for primary care phycians & their teams. Participants consented to receive their own confidential practice data reports from PLP or HQCA, then attended a 2.5 hour workshop. Didactic Lecture 45 min session from subject matter expert updates to guidelines evidence-based best practices use case examples Individualized Practice Reports Physicians received reports with individual data & peer comparators showing their: pap smear testing rates # of repeat DEXA scans ordered # of CT scans and MRIs ordered on the lower back Facilitated Group Discussions disuss the data identify opportunities for improvement ● identify barriers & enablers to achieving best practice Action Plans Participants developed change plans at individual, clinic, & PCN level, then made personal committments to change their practice Participant Satisfaction 5 PCNs participated in 7 events 4. Results would recommend the event to a colleague 95.9% felt the event was valuable 90.0% felt the event supported PCN improvement 87.8% said it helped set & evaluate personal goals 90.2% physicians participants 207 allied health professionals, QI staff, and administrator participants 60 data reports delivered by the HQCA with metrics on CW topics 2500 individualized data reports delivered 182 felt the data taught them something about their practice 88.7% 3. Data NUMBER OF LUMBAR SPINE CT & MRIs ORDERED Alberta Don’t screen women with Pap smears if under 21 years of age or over 69 years of age Don’t repeat DEXA scans more often than every 2 years Don’t do imaging for lower-back pain unless red flags are present Cervical Cancer Screening Osteoporosis Screening - DEXA Scans Lumbar Spine Imaging 70+ years 15-20 years Alberta 16.9% Alberta 14.6% North South South 9.4% 13.6% North 14.0% 20.8% Edmonton Edmonton 22.3% 14.7% Central Central 13.6% 16.3% Calgary Calgary 15.9% 11.8% 25% 0% 3-YEAR CERVICAL CANCER SCREENING RATES (2012-2014) Shows over-screening in women under 21 & over 69 REPEAT DEXA SCANS Alberta 2015 REPEAT DEXA SCANS by zone Alberta 20.9% South 20.4% North 14.0% Edmonton 21.3% Central 15.7% Calgary 19.3% 25% 0% 20.9% 65,922 79.1% 249,288 < 2 years > 2 years 5. Participant Benefits learning credits, workshops are CFPC Mainpro+ certified (5 certified group learning credits) participants can claim additional self-learning credits from CFPC: opportunity for self-reflection goal setting & action plan ongoing implementation support Participants receive on-going support from the PCNs Improvement Facilitators & other program partners physicians work with their teams to develop improvement plans Linking Learning to Assessment (6 certified credits) Linking Learning to Practice (5 certified credits) Support development of change action plans for improvement 1 2 3 Contact [email protected] to sign your PCN up for the initiative 40000 30000 2011 2012 2013 # of scans ordered Year 2014 2015 2016 20000 10000 0% CT MRI 18219 20354 6403 20112 22321 22171 20162 5194 4576 24793 5977 5960

Upload: others

Post on 26-Jun-2020

9 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Using Facilitated Audit & Feedback to Support Choosing ... APCC/59...Using Facilitated Audit & Feedback to Support Choosing Wisely Initiatives in Primary Care Networks Goals ... 95.9%

Sampson Law, Ashi Mehta, Eileen Patterson, June Cooper, John Lester, Anthony Train, Shawn Dowling, Katrina Nicholson, Kelly Burak

Using Facilitated Audit & Feedback

to Support Choosing Wisely Initiatives

in Primary Care Networks

GoalsSupport individual physicians & Primary Care Networks to evaluate the appropriateness of their screening & ordering of tests related to three Choosing Wisely topics:

● Pap smear testing● Bone mineral density scans● Lumbar spine imaging

1. Collaboration

Primary Care Networks

PhysicianLearningProgram

Audit & feedback

Data reports

Facilitated multi-disciplinary sessions

Physician champions

PCN engagement

ChoosingWiselyAlberta

Planning, facilitation

Change plans

Implementation

TowardOptimizedPractice

PCN-level aggregatedata

Physician patientpanel reports

Health QualityCouncil ofAlberta

Subject matter experts

Screening and othersupport programs

AlbertaHealthServices

Identify barriers & enablers to best practice.

2. Interactive Learning Workshop

Primary Care Networks selected the Choosing Wisely topic(s) that were relevant & important to their physician members.Several provincial healthcare improvement agencies/initiatives co-developed a unique, multi-faceted educational workshop for primary care phycians & their teams.

Participants consented to receive their own confidential practice data reports from PLP or HQCA, then attended a 2.5 hour workshop.

Didactic Lecture45 min session from subject matter expert● updates to guidelines● evidence-based best practices● use case examples

Individualized Practice ReportsPhysicians received reports with individualdata & peer comparators showing their:● pap smear testing rates ● # of repeat DEXA scans ordered● # of CT scans and MRIs ordered on the

lower back

Facilitated Group Discussions● disuss the data ● identify opportunities for improvement● identify barriers & enablers to

achieving best practice

Action PlansParticipants developed change plans at individual, clinic, & PCN level, then made personal committments to change their practice

Participant Satisfaction5 PCNs participated in 7 events

4. Results

would recommend theevent to a colleague95.9%

felt the event was valuable90.0%

felt the event supported PCN improvement87.8%

said it helped set & evaluate personal goals90.2%

physicians participants207

allied health professionals, QI staff, and administrator participants60

data reports delivered by the HQCAwith metrics on CW topics2500

individualized data reports delivered182

felt the data taught them something about their practice88.7%

3. Data

NUMBER OF LUMBAR SPINE CT & MRIs ORDEREDAlberta

Don’t screen women with Pap smears if under 21 years of age or over 69 years of age

Don’t repeat DEXA scans more oftenthan every 2 years

Don’t do imaging for lower-back painunless red flags are present

Cervical Cancer Screening Osteoporosis Screening - DEXA Scans Lumbar Spine Imaging

70+ years15-20 years

Alberta16.9%

Alberta14.6%

North

South South9.4%13.6%

North14.0%20.8%

Edmonton Edmonton22.3%14.7%

Central Central13.6%16.3%

Calgary Calgary15.9%11.8%

25%

0%

3-YEAR CERVICAL CANCER SCREENING RATES (2012-2014)Shows over-screening in women under 21 & over 69

REPEAT DEXA SCANSAlberta 2015

REPEAT DEXA SCANSby zone

Alberta20.9%

South20.4%

North14.0%

Edmonton21.3%

Central15.7%

Calgary19.3%

25%

0%

20.9%65,922

79.1%249,288

< 2 years > 2 years

5. Participant Benefits● learning credits, workshops are CFPC Mainpro+ certified

(5 certified group learning credits)

● participants can claim additional self-learningcredits from CFPC:

● opportunity for self-reflection

● goal setting & action plan● ongoing implementation support

Participants receive on-going support from the PCNs Improvement Facilitators & other program partners

● physicians work with their teams to develop improvement plans

Linking Learning to Assessment(6 certified credits)

Linking Learning to Practice(5 certified credits)

Support development of change action plansfor improvement

1

2

3Contact [email protected] to sign your PCN up for the initiative

40000

30000

2011 2012 2013

# of

sca

ns o

rder

ed

Year2014 2015 2016

20000

10000

0%

CTMRI

18219

20354

6403

2011222321 22171 20162

51944576

24793

59775960