using nlp for communication skills training
TRANSCRIPT
The Advanced Psychology of Human Communication
Dr. Ashish Johri
Why Communication is important ?
What is the process of human Communication ?
Model for Human Communication
Transactional Model of Human Communication
Activity
Communication – Process v/s Behaviour
Behavioural Frames
Outcomes v/s problems
How v/s Why
Feedback v/s Failure
Possibilities v/s Necessities
Attitude of curiosity and fascination rather than assumptions
Conscious Mind
Subconscious Mind
Mind
The Four stages of Learning
1. Unconscious Incompetence
2.Conscious Incompetence
3. Conscious Competence
4. Unconscious Competence
NLP
Outcome
Rapport
Sensory Acuity
Behavioural Flexibility
Benefits of NLP
Improving Communication
Changing thinking, attitudes, behaviours and beliefs
Replicating excellence
The three main filters
Deletion
Distortion
Generalization
Using these three filters
Simply knowing that these filters exist helps us in becoming more self aware
When communicating , being aware that we delete, distort and generalize helps us communicate more effectively
The Map is not the Territory
Thank You