using prototypes to validate product strategy - product camp dc presentation 10/11/14

23
USING PROTOTYPES TO VALIDATE PRODUCT STRATEGY 11 October 2014 Kenal Shah Senior Product Manager [email protected] @kenalshah Jessica Hall Director, Innovate Practice [email protected] @jesshallway #pcampdc14

Upload: 3pillar-global

Post on 02-Dec-2014

830 views

Category:

Design


0 download

DESCRIPTION

A presentation for Product Camp DC on how to use prototypes to validate market need for a product idea. Jessica Hall, Director of 3Pillar's Innovate Practice, and Kenal Shah, Senior Product Manager, gave the presentation at LivingSocial HQ on October 11, 2014.

TRANSCRIPT

Page 1: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

USING PROTOTYPES TO VALIDATE PRODUCT STRATEGY11 October 2014

Kenal ShahSenior Product Manager [email protected] @kenalshah

Jessica HallDirector, Innovate [email protected]@jesshallway

#pcampdc14

Page 2: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14
Page 3: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

Maria Bryk/Newseum

Page 4: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

radcliffe dacanay, Flickr

Page 5: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

Philippa Willitts, Flickr

Page 6: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

I HAVE AN

CRASHAND

BURN

Page 7: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

Newseum, The Washington Post, Time

Page 8: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

Philippa Willitts, Flickr

Page 9: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

I HAVE AN

IDEA

Page 10: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

What does it look like?

Do customers want it?

Is it right for my business?

Page 11: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

Test Validate assumptions with stakeholders and customers

Simply document insights and next steps

WEEK 1

MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY

WEEK 2

WEEK 3

WEEK 4

WorkshopRapid User Research

Idea Exploration

Idea Exploration

Testing

PrototypingPlanning/

PrototypingPrototyping/Client Demo

Prototyping Testing

PrototypingPlanning/

PrototypingPrototyping/Client Demo

Prototyping Testing

Refine Prototype

EvaluationRefine

Prototype/Build Pitch Deck

Refine Prototype/Build

Pitch Deck

Refine Prototype/Build

Pitch Deck

© 2014 3Pillar Global, Inc. All Rights Reserved

Page 12: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

WANT TO LEARN MORE ABOUT DEVELOPING IDEAS?

© 2014 3Pillar Global, Inc. All Rights Reserved

Talk is Cheap, Build Somethingwith Faz Besharatian

@ 3pm in the Fishbowl

Page 13: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

TESTING YOUR IDEA

© 2014 3Pillar Global, Inc. All Rights Reserved

Surveys Landing PagesInterviews

and Pitches

Page 14: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

TODAY’S FAKE IDEA

© 2014 3Pillar Global, Inc. All Rights Reserved

Customer

Problem

Solution

Cost-conscious urban dweller who searches yard sales and CraigsList for larger goods

Need an easy and low-cost way to get purchases home within a short time-frame

Connect our customers with moving companies or truckers with spare capacity

Page 15: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

WHAT DO YOU NEED TO

LEARN?

Page 16: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

SETTING AND MANAGING EXPECTATIONS

Lo Hi

Lo Hi

Lo Hi

FIDELITY

FUNCTIONALITY

CONTENT/DATA

© 2014 3Pillar Global, Inc. All Rights Reserved

Page 17: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

SETTING AND MANAGING EXPECTATIONS

© 2014 3Pillar Global, Inc. All Rights Reserved

The Good Risks to Manage

Stakeholders will see deliverables sooner and get client feedback sooner

Initial deliverables will be low fidelity

We can quickly bring ideas to life We need stakeholders to commit time to work with us

We can get quality customer feedback fast Customers may say things the stakeholders don’t want to hear

We can pivot The stakeholder may not want to pivot

We will save money by not working on the wrong ideas

We’re going to get a lot wrong before we get to the right thing

Page 18: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

WHAT SHOULD WE

PROTOTYPE?

Page 19: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

DO

© 2014 3Pillar Global, Inc. All Rights Reserved

Solve today’s problem

Focus on the most important or risky features/assumptions

Do just enough for customers and stakeholders to judge value and no more

Set a schedule, get commitment on the team’s time and appoint an enforcer

DON’T

Solve tomorrow’s problem

Spend time on features that aren’t differentiators (log-in)

Obsess over an icon, the function of a control or making sure it works in another browser

Waste time talking when you could be doing and testing

Page 20: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

HOW DO WE

TEST WITH CUSTOMERS?

Page 21: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

WEEK 1

WEEK 2

WEEK 3

WEEK 4

Story Brainstorming

Kick-Off /Roadmap

Review

Affinity Estimation

Prioritize & Assemble Initial

Release Plan

UX Research Review

Data Modeling /UX Ideation

Architecture

Release Plan Review /

First Release Definition

Sprint 1 Planning / Grooming

Wireframing /Environment

Setup

Development / Testing of Few Stories

Sprint #1 Kick-Off / Establish

Rituals

Usability Testing

All Environment Setup

Completed

Sprint #2 Planning / Grooming

Sprint #1 Review /

Retrospective

© 2014 3Pillar Global, Inc. All Rights Reserved

FROM VALIDATION TO DEVELOPMENT *

*HIGHLY CONDENSED

Continue Dev / Test

Target: Domain / System(s) Understanding & High-Level Release Plan with Stories

Target: Refine Release Plan & Finalize Scope for Sprint 1. Get to Answers to Questions Raised from Week 1

Target: Start Development Sprint 1

Target: Deliver a Few Business-Oriented User Stories at the End of Sprint 1

Page 23: Using Prototypes to Validate Product Strategy - Product Camp DC Presentation 10/11/14

THANKS!Jessica Hall

Director, Innovate Practice

[email protected]

@JessHallway

Kenal Shah

Senior Product Manager

[email protected]

@KenalShah