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creating essentials
Using SCOR modelin a real Collaborative Sourcing Scenario
EIPM , Annual conference - Dec 8 2006
Nando GalazzoVP Procurement – Borealis
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SCOR Borealis – Degussa Supply Chain Improvements SCOR Borealis-Degussa
Adding value in Procurement:
“Twist suppliers to the last drop ” ...
... Lopez was wrong !
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SCOR Borealis – Degussa Supply Chain Improvements SCOR Borealis-Degussa
Sustained Value Creation and Dialogue...
... are a lot more fun
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SCOR Borealis – Degussa Supply Chain Improvements SCOR Borealis-Degussa
Content
The strategic framework• The players
• The visionTools & Methodology
• Partnership excellence
• Supply Chain Reference Model (SCOR)The Opportunity
• The Degussa-Borealis business caseWhat’s different ?
Conclusions
• A New Dynamic
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Presenting the Players
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SCOR Borealis – Degussa Supply Chain Improvements SCOR Borealis-Degussa
Borealis Degussa
5 B sales 11.7 B sales
Olefins and Polyolefins( PE/PP) Specialty Chemicals
EU/Global Global
Supplier Relationship Management Solutions to Customer program
Degussa seen as strategic supplier in 12 supply chains
Borealis seen as key customerfor 5 business units
Value Creation Through Innovation
Responsible-RespectExceed-Nimblicity
Research & Innovation are key elements in our sustainable
development growth strategy
Profile
Products
Reach
StrategicFit
ValuesFit
ExecutionFit SCOR + SRM + Proc Excell. SCOR + CRM + M&S Academy
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SCOR Borealis – Degussa Supply Chain Improvements SCOR Borealis-Degussa
Creating a new collaborative vision
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Competitive advantage
low
low
high
high
Inno
vatio
n in
tens
ityStrategic framework:
Sustainable value creation through collaboration
TheMagic
Quadrant
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SCOR Borealis – Degussa Supply Chain Improvements SCOR Borealis-Degussa
Innovate & differentiate
Create visibility on extended SC Opportunities
Extract value
Goals & objectives:
... and share €
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Presenting the Approach Tools and Methodology
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SCOR Borealis – Degussa Supply Chain Improvements SCOR Borealis-Degussa
Why SCOR:If we had mapped processes the classical way:
SCOR SCOR start small & scale fast•Easy mapping
•Quick opportunities identification
•Commonly used methodology & language
+ =- Where is the burning platform ?
- Where to start ?
- How to start ?
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SCOR Borealis – Degussa Supply Chain Improvements SCOR Borealis-Degussa
The Supply Chain Council (SCC) has developed and endorsed thThe Supply Chain Council (SCC) has developed and endorsed the e Supply Chain Operations ReferenceSupply Chain Operations Reference--model (SCOR) model (SCOR) as the crossas the cross--industry standard for supply chain management industry standard for supply chain management
The SCC is an independent, notThe SCC is an independent, not--forfor--profit, global corporation with profit, global corporation with membership open to all companies and organizations interestemembership open to all companies and organizations interested in d in applying and advancing in stateapplying and advancing in state--ofof--thethe-- art supply chain art supply chain management systems and practices.management systems and practices.
•• Over 1000 Company Members Over 1000 Company Members
•• CrossCross--industry representation industry representation
•• Chapters in Australia/New Zealand, Brazil, Europe, Japan, NortChapters in Australia/New Zealand, Brazil, Europe, Japan, North h America, Southern Africa, and South East Asia with petitions America, Southern Africa, and South East Asia with petitions for for additional chapters pending.additional chapters pending.
www.supplywww.supply--chain.orgchain.org
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SCOR Borealis – Degussa Supply Chain Improvements SCOR Borealis-Degussa
SCOR: A Reference Model for a Supply Chain:5 core processes:
SOURCE MAKE DELIVER
PLAN
RETURNRETURNRETURN
Degussa&
other Borealis Suppliers
Degussa& Other Borealis
Customer
Common Building Block Approach
Processes MetricsBest Practices Technology
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Supply chain improvementsBorealis – DegussaUsing SCOR across enterprises
Case Study
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Initial project scope & complexity
• 3 continents, 8 countries
• 23 production sites
• 30 shipping points
• 27 receiving points
• 1600 deliveries/year
• 50,000 Tons shipped
• 7 major supply chains
• …
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SCOR Borealis – Degussa Supply Chain Improvements SCOR Borealis-Degussa
Common & Simple methodology used
Analyze and map common SC
Prioritize and select a Pilot
Do & Implement Pilot
Scale to other areas
Share the benefits
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Project milestones: Fast & Furious
Analyze TO BEDesign
Implementation & ImprovementImplementation & Improvement
• Analyze Production, SC-Structure and Processes for Borealis and Degussa supply chains
• Measure current performance for identified product (high level)
• Identification of Measurements of Improvements
• Detailed Analysis Level 3• Configuration TO-BE• Detailed Improvements
TO BEValidationKick Off
• Implement & Communicate changes in : Organization, Processes and Performance Management Systems
• SCOR Concept• Methodology• Project
Approach• Define Scope
• Agree AS IS• Select the BU to focus on
with further process decomposition
• Present recommendations
• Define low level KPI’s& targets
• Define tasks & responsibilities
• Map changes and define change process
• Agree detailed design
• Train & Coach the organization
• Realize & sustain the benefits
0 1 2 3
Mgt. Team MeetingFeb 7th
Mgt. Team MeetingSeptember 29th
• Visioning workshop
• Develop common set of KPI’s
July 05 Sept 05 Feb 06
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Pero
xide
Overview Supply Chain PeroxidesLevel 2
Forecasts sent to Malmö & info sent to PullachWhy not to send straight to Pullach ?
Empty packaging --> opportunity to value waste ?
Standard LT could be reduced from 15 days to 8 days
SC today --> Degussa US (6 weeks LT)--> Pullach --> BambleWhy not : Degussa US --> Bamble. Elements to be considered :
Why not relocate product from US to Pullach plant
LT reduction opp Got --> Sten, in Got. Degussa keeps sales + Buffer some containers, in Sten, Borealis keptssome tons of safety stock. Do we really need GOT storage location ?
Combine shipments to optimize container fill-rate :use of planning calendar ?
Improved purch. Req. processing (collective by vendor)
Quit COA and promote SQCERS or invoicing plan --> potential ?
Realize strategic Vision PP%: Strategic Vision
OMF growing volume potential for consolidation transportation, for Polycom and Polymere
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Roadmap to improvements
1. Detailed Level 3 Analysis
2. Discussion Production and deliver strategy
3. Quantitative analysis of transportation costs
5. Judgment of benefits and implementation effort 4. Visioning workshop
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Impact/ Benefits
low
low
high
high
Solution portfolioEa
se o
f Im
plem
enta
tion
SC–Reconfiguration
medium
medium
SC–Reconfiguration
Direct shipment
Transport LoadOptimization
Portfolio & StrategicDevelopment
VMI
Lead Time reduction
Forecasting Process
Supply chain delivery performance
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One set of performance metrics : A novelty aspect
Overview Metrics SCOR Level 1 Metrics Total BU PE PPMedian Process Industry
Best in class Process Industry
(02/05)Delivery Performance (Commit date)
BOREALIS 95,5% n.c. n.c. 92% 99%DEGUSSA (per) 72,7%
Order Fulfillment Lead Time 18,5 [days]SOURCE (peroxides - MTF) 15 [days]
MAKE (MTF) 1 [days] 1 [days] 1 [days]DELIVER 3 [days] 3 [days] 3 [days]
Supply-Chain Flexibility 95 [days] 5 [days]SOURCE (per) ? [days]
MAKE 240 [days] 240 [days] 240 [days]DELIVER 0[days] 0 [days] 0 [days]
Total Supply Chain Management Cost 9% 11% 7% 10% 2%Cost of Goods Sold 91% 86% 94% 78% n.c.Value-Added Productivity per payroll € 2,7 [€] 3,7 [€] 3,2 [€] 2,3 [€] n.c.Days of coverage (per) 32,7 [days]Inventory Days Of Supply (RM) 3,8 [days] 7,4 [days] 1,8 [days]Inventory Days Of Supply (all) 29,5 [days] 45,9 [days] 19,9 [days] 51,3 [days] 40 [days]Days of Sales Outstanding 47,7 [days] 70 [days] 33,5 [days] n.c. n.c.Days of Payables 28,8 [days] 51,3 [days] 17,1 [days] n.c. n.c.Cash-To-Cash Cycle Time 48,4 [days] 64,6 [days] 36,3 [days] 55,1 [days] 40 [days]
Assets Asset Turns 3,6 turns 2,4 turns 5,3 turns 1,4 turns 4,5 turns
Supply Chain SCOR-Card (Level 1)
EXTE
RN
AL
INTE
RN
AL
Supply Chain Reliability
Responsiveness
Flexibility
Cost
Cash Cycle
DEGUSSA BOREALIS
Overview Metrics SCOR Level 1 Metrics Total BU PE PPMedian Process Industry
Best in class Process Industry
(02/05)Delivery Performance (Commit date)
BOREALIS 95,5% n.c. n.c. 92% 99%DEGUSSA (per) 72,7%
Order Fulfillment Lead Time 18,5 [days]SOURCE (peroxides - MTF) 15 [days]
MAKE (MTF) 1 [days] 1 [days] 1 [days]DELIVER 3 [days] 3 [days] 3 [days]
Supply-Chain Flexibility 95 [days] 5 [days]SOURCE (per) ? [days]
MAKE 240 [days] 240 [days] 240 [days]DELIVER 0[days] 0 [days] 0 [days]
Total Supply Chain Management Cost 9% 11% 7% 10% 2%Cost of Goods Sold 91% 86% 94% 78% n.c.Value-Added Productivity per payroll € 2,7 [€] 3,7 [€] 3,2 [€] 2,3 [€] n.c.Days of coverage (per) 32,7 [days]Inventory Days Of Supply (RM) 3,8 [days] 7,4 [days] 1,8 [days]Inventory Days Of Supply (all) 29,5 [days] 45,9 [days] 19,9 [days] 51,3 [days] 40 [days]Days of Sales Outstanding 47,7 [days] 70 [days] 33,5 [days] n.c. n.c.Days of Payables 28,8 [days] 51,3 [days] 17,1 [days] n.c. n.c.Cash-To-Cash Cycle Time 48,4 [days] 64,6 [days] 36,3 [days] 55,1 [days] 40 [days]
Assets Asset Turns 3,6 turns 2,4 turns 5,3 turns 1,4 turns 4,5 turns
Supply Chain SCOR-Card (Level 1)
EXTE
RN
AL
INTE
RN
AL
Supply Chain Reliability
Responsiveness
Flexibility
Cost
Cash Cycle
COMBINED
Overview Metrics Shared SCOR Level 1 Metrics Actual"As-is"
"To-be"(progress)
"To-be"(success) Competition
Median Process Industry
Best in class Process Industry (02/05)
Delivery Performance (Requested Del. date)
73% 85% 95% 92% 90% 95%Forecast accuracy
65% 80% 90% 75% n.c n.cOrder Fulfillment Lead Time
SOURCE (peroxides - MTF) 15 [days] 8 [days] 10 [days] n.cSC Avg 2005 Inventory qty (Tons) - Peroxides 332 10%
reduction20%
reductionSC Avg 2005 Consumption qty (Tons/Month) - Peroxides 202
SC Inv days of supply (days) - Peroxides 50 [days]
INTE
RN
AL
Cash Cycle
Degussa - Borealis Supply Chain SCOR-Card (Level 1 & 2)
EXTE
RN
AL
Responsiveness
Supply Chain Reliability
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Shared Supply Chain metrics (template)
Overview Metrics Shared SCOR Level 1 MetricsActual"As-is"2005
Actual"As-is"
Q1 2006
Actual"As-is"
Q2 2006
"To-be"(progress)
"To-be"(success)
CompetitionMedian Process Industry
Best in class Process Industry (02/05)
Delivery Performance (Requested Del. date)
65% 66% 69% 85% 90% 90% 95%Forecast accuracy
55% 58% 58% 70% 80% n.c n.cOrder Fulfillment Lead Time (days)
SOURCE (peroxides - MTF) 15 15 15 10 8 n.cSC Avg 2005 Inventory qty (Tons) - Peroxides
450 440 435 405 360 n.c n.c
SC Avg 2005 Consumption qty (Tons/Month) - Peroxides product mix
220 220 215 250 260 n.c n.c
SC Inv days of supply (days) - Peroxides 62 61 62 49 42 51 [days] 40 [days]
INTE
RN
AL
Cash Cycle
Degussa - Borealis Supply Chain SCOR-Card (Level 1 & 2)
EX
TER
NAL
Responsiveness
Supply Chain Reliability
* Data only for illustration purpose
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Total identified SC savings & origin
Deliver Source
100 %
Source
Return Return
Deliver
Return Return
DeliverMake Source Make
Plan BorealisDegussa
Plan
Make Make
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Savings breakdown
Overview Metrics SC Value for improvement (K€)
Pilot
Investment cost (estimated K€)
Pilot
SC value scaled up to other
business line (K€)
Supply chain reliability 295 40 1690
Responsiveness 50 0 274
Cash cycle 74 10 423
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Change management issues in a collaborative scenario
Typical barriers:
Shared vision feeding mutual need & interest
Understanding about business concepts & opportunities
Trust & openness between partners while building reliable supply chain operations
Change management solutions:
Collaborative workshops Common definitions (Reference model)Commonly selected & shared metrics
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Time for conclusion
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Enhancing partner collaboration is key
SCOR
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Conclusions
PROCESS
SCOR toolkit applied to the extended SCSRM & CRM PRMTOOLS
GOALS
Create & Share value through SC collaborationA total of 2387 K€ savings identifiedBusiness growth (new prod. devpt.) estimated at 3800 K€
Foster partnership
Collaborative sourcing
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Competitive advantage
low
low
high
high
Inno
vatio
n in
tens
ityStrategic framework:
Landing to The Magic Quadrant
TheMagic
Quadrant
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VIB/ABCAL/PICS SC project of the year :
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Key take away message
Procurement is a viable source of value creation
Innovation, entrepreneurial spirit and creativity arekey attributes for procurement
The journey is not always long & difficult
Using simple tools & simple methodology boost project management