Using Technology in the Using Technology in the Admissions ProcessAdmissions Process

Instant Messaging, Blogs, Instant Messaging, Blogs, Podcasts, TeleadmissionsPodcasts, Teleadmissions

BackgroundBackground

Millenial Students’ desire for other Millenial Students’ desire for other forms of access to admissions forms of access to admissions personnelpersonnelCompetition with other forms of Competition with other forms of mediamediaNeed for low cost ways of meeting Need for low cost ways of meeting these needsthese needs

Instant MessagingInstant Messaging

Main Entry:Main Entry:  instant messaging  instant messaging

Part of Speech:Part of Speech:    nounnoun

Definition:Definition:  a computer application   a computer application which allows for communications in which allows for communications in real time, a live chat and email servicereal time, a live chat and email service

Usage:Usage:  computing  computingWebster's New Millennium™ Dictionary of English, Preview Edition (v 0.9.6)Webster's New Millennium™ Dictionary of English, Preview Edition (v 0.9.6)

Copyright © 2003-2005 Lexico Publishing Group, LLCCopyright © 2003-2005 Lexico Publishing Group, LLC

Instant MessagingInstant Messaging

Examples of UsesExamples of Uses Quick questionsQuick questions Whole conversations with linksWhole conversations with links Scheduling of appointmentsScheduling of appointments

Instant MessagingInstant MessagingEMasters1885 EMasters1885 (12:23:21 PM): hello, I have a (12:23:21 PM): hello, I have a

question about SOAR.question about SOAR.centuryadmissioncenturyadmission (12:37:28 PM): what can i do  (12:37:28 PM): what can i do

for you?for you?EMasters1885 returned at 12:37:29 PM.EMasters1885 returned at 12:37:29 PM.EMasters1885EMasters1885  (12:38:25 PM): I heard that SOAR (12:38:25 PM): I heard that SOAR

was online through a friend that actually did was online through a friend that actually did it online and didn't have to go to the formal it online and didn't have to go to the formal SOAR and she still was able to register.SOAR and she still was able to register.

centuryadmissioncenturyadmission  (12:39:02 PM): Yes, Katie (12:39:02 PM): Yes, Katie Svoboda, a colleague of mine sent you an e-Svoboda, a colleague of mine sent you an e-mail about all of this.  I'll copy the text in.mail about all of this.  I'll copy the text in.

centuryadmissioncenturyadmission  (12:39:22 PM):  (12:39:22 PM):  Dear Emily,Dear Emily,Andrew forwarded me your email so that I can Andrew forwarded me your email so that I can

help you. SOAR is not yet available to view help you. SOAR is not yet available to view online. I understand that with some searching online. I understand that with some searching you may have found it on Century's website, you may have found it on Century's website, but it is not the correct version. Did you but it is not the correct version. Did you receive information about SOAR in the mail? receive information about SOAR in the mail? If you did, it should tell you step-by-step what If you did, it should tell you step-by-step what you need to do in order to complete the you need to do in order to complete the orientation. Your hold will not be removed orientation. Your hold will not be removed until you do so. Please let me know if you until you do so. Please let me know if you have any questions.have any questions.

Have a great day! Have a great day! EMasters1885EMasters1885    (12:40:18 PM): but then I also (12:40:18 PM): but then I also

heard that it's not heard that it's not

offered online. Also I only have to take the offered online. Also I only have to take the math placement test, but if i wanted to take math placement test, but if i wanted to take an english class  would I also have to take an english class  would I also have to take that placement test? I did recieved her email that placement test? I did recieved her email I was just wondering how my friend was able I was just wondering how my friend was able to do it.to do it.

centuryadmissioncenturyadmission  (12:41:34 PM): Yes, you (12:41:34 PM): Yes, you would need to take the placement for english would need to take the placement for english if you have not yet taken a college level if you have not yet taken a college level english class.english class.

EMasters1885EMasters1885  (12:42:17 PM): I wont be able to (12:42:17 PM): I wont be able to take SOAR until May 1st and I was wondering take SOAR until May 1st and I was wondering if their were even going to be classes if their were even going to be classes availible to for me? I wanted to take availible to for me? I wanted to take marcoeconmics, western civ, golf, and yoga.marcoeconmics, western civ, golf, and yoga.

centuryadmissioncenturyadmission  (12:43:30 PM): i would (12:43:30 PM): i would anticipate there still being classes open by anticipate there still being classes open by that date.that date.

centuryadmissioncenturyadmission (12:43:47 PM): i can't  (12:43:47 PM): i can't guaruntee that though.guaruntee that though.

EMasters1885EMasters1885  (12:43:55 PM): ok(12:43:55 PM): okcenturyadmissioncenturyadmission (12:44:13 PM): I will double  (12:44:13 PM): I will double

check this with Katie and send you any check this with Katie and send you any additional updates. additional updates.

EMasters1885EMasters1885  (12:44:39 PM): i am just worried (12:44:39 PM): i am just worried that i wont be able to take the classes that i that i wont be able to take the classes that i need to and if that was so then i would take need to and if that was so then i would take classes at St. Catherinesclasses at St. Catherines

EMasters1885EMasters1885 ( (12:44:52 PM): OK sounds good. 12:44:52 PM): OK sounds good. Thank you for you time!Thank you for you time!

Blog or WeblogBlog or WeblogMain Entry:Main Entry:  blog  blogPart of Speech:Part of Speech:    nounnounDefinition:Definition:  an online diary; a personal   an online diary; a personal

chronological log of thoughts published on chronological log of thoughts published on a Web page; also called a Web page; also called WeblogWeblog, , Web logWeb log

Example:Example:  Typically updated daily, blogs   Typically updated daily, blogs often reflect the personality of the author.often reflect the personality of the author.

Etymology:Etymology:  shortened form of Weblog  shortened form of WeblogUsage:Usage:  blog, blogged, blogging   blog, blogged, blogging v, v, blogger blogger nn

Webster's New Millennium™ Dictionary of English, Preview Edition (v 0.9.6)Webster's New Millennium™ Dictionary of English, Preview Edition (v 0.9.6)Copyright © 2003-2005 Lexico Publishing Group, LLCCopyright © 2003-2005 Lexico Publishing Group, LLC

Century College Real-TimeCentury College Real-Time

http://centurycollege.blogspot.comhttp://centurycollege.blogspot.com

Century College Real-TimeCentury College Real-Time

http://www.sitemeter.com/?a=stats&s=s22century&http://www.sitemeter.com/?a=stats&s=s22century&r=0r=0

Meet our students

Sarah Morris-Perry Josiah Quant Rose Rongitsch Elizabeth ChristiansonI am legally blind, married and am a mother to an 8 year-old who’s in 3rd grade. I attend Century college part-time and work part-time in their Admissions Office on the West campus. I am finishing up my AA (Associates in Arts) degree and my Human Services AAS (Associates in applied Science) degree this year. One of the major factors that brought me to Century College was convenience.

This is my second semester attending Century college. I picked Century for several reasons, but the biggest is that, as a PSEO (Post Secondary Enrollment Option) student, my tuition is paid for by state while I attend as a junior in high school. I am currently working on my AA, but I'm not sure where I'll end up transferring to or what I'll end up doing after that.

I’m from the East Side of St. Paul. I have quite a few occupations that I’m involved with right now. I tutor math, astronomy, anthropology, public speaking, reading, english, and spanish1 in the Peer Tutoring Center at Century. I’m also involved with modeling and am currently listed with six agencies in Minnesota and one in LA. I came to Century because its cheep and I was undecided in what I wanted to major in.

I am a 43-year-old woman with a son of 15 years. I am attending Century College in the Marketing Communication Technology program. I am working toward placing myself once more into the Advertising field of Print and Computer Design. I am at Century College so that I may enter the field of design, print and advertising like I once before enjoyed. And Century is a great school to obtain the education I will need.

Check in with SarahCheck in with SarahRead her blog here.Read her blog here.

Check in with SarahCheck in with SarahRead her blog here.Read her blog here. Check in with JosiahCheck in with Josiah

Read his blog here.Read his blog here.

Check in with JosiahCheck in with JosiahRead his blog here.Read his blog here. Check in with RoseCheck in with Rose

Read her blog here.Read her blog here.

Check in with RoseCheck in with RoseRead her blog here.Read her blog here. Check in with ElizabethCheck in with Elizabeth

Read his blog here.Read his blog here.

Check in with ElizabethCheck in with ElizabethRead his blog here.Read his blog here.

TeleadmissionsTeleadmissions

Student employees make calls to Student employees make calls to prospective studentsprospective studentsExamples of callsExamples of calls

Application reminderApplication reminderAssessment reminderAssessment reminderSOAR reminderSOAR reminder

TeleadmissionsTeleadmissions

As of 7/5/06As of 7/5/06Total calls: 230Total calls: 230Total admitted: 12Total admitted: 12Conversion: 5.22%Conversion: 5.22%

Total calls (without those that ended communication): 211Total calls (without those that ended communication): 211Total admitted: 12Total admitted: 12Conversion: 5.69%Conversion: 5.69%

Total calls resulting in a message left: 118Total calls resulting in a message left: 118Total admitted: 8Total admitted: 8Conversion: 6.78%Conversion: 6.78%

Total calls resulting in a live person: 93Total calls resulting in a live person: 93Total admitted: 4Total admitted: 4Conversion: 4.30%Conversion: 4.30%

Pod CastsPod Casts

NounNoun

podcastpodcast ( (pluralplural podcastspodcasts))An audio programme in a compressed digital An audio programme in a compressed digital

format, delivered via an RSS feed over the format, delivered via an RSS feed over the Internet to a subscriber and designed for Internet to a subscriber and designed for playback on computers or portable digital audio playback on computers or portable digital audio players, such as the iPod. players, such as the iPod.

EtymologyEtymology

Blend of Blend of iPodiPod® and ® and broadcastbroadcastWiktionary referenceWiktionary reference

Pod CastsPod Casts

College link with iTunesUCollege link with iTunesUhttp://itunes.stanford.edu/http://itunes.stanford.edu/

Examples of PodcastsExamples of PodcastsThe Bridge VideoThe Bridge VideoStudent Testimonials/blogsStudent Testimonials/blogsGuide to Getting StartedGuide to Getting StartedAdmissions Update showAdmissions Update show

Electronic ProspectElectronic Prospect

Students that contact us Students that contact us electronically get replies electronically get replies electronicallyelectronically

Example e-mailsExample e-mails

What’s Next?What’s Next?

On-line Info NightsOn-line Info Nights Chats with prospective students and Chats with prospective students and

familiesfamilies Right Now TechnologyRight Now Technology

Right Now “Ask” TechnologyRight Now “Ask” Technology Integration of IM, Blogs and Podcasts Integration of IM, Blogs and Podcasts

into web siteinto web site

Questions & SuggestionsQuestions & Suggestions

Thanks for your time.Thanks for your time.