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  • HumanCapitalManagementAnalytic

    Fasterproduct

    development

    Improvecustomerservice

    Increasemarketshare

    Boostshareprice

    This program is valid for 30 PDCs for SHRM-CP or SHRM-SCP recertification. For

    more information about certification or re certification

    www.shrmcertification.org

    Using HCM Analyticsto Drive Business Results

    Metrics

    HR

    Introduction

    BusinessExecutivesjudgeHRstrategicroleNOTonbethebasisofemotions

    oractivitiesbutbytheimpactonthebusiness,whichisalwaysmeasuredin

    financialterms.Inanincreasinglycompetitiveenvironmentdominatedby

    cost-cutting and tight budget justification, the role of Human Capital is

    becomingcriticaltotheoverallsuccessoftheorganization.Currently,the

    workforceinvestmentsrangefrom18-57%ofover-alloperatingexpenseat

    organizationlevel.ShareholdersandCEOsmeasureresults.Theyarekeen

    tohaverigorous, logical, andprinciples-based framework forseeing the

    connections between human capital investments and organizational

    success.

    Numbersare theuniversal languageofbusinessandbusinessmanagers

    prefertotakedecisiononmeasurableandverifiableobjectivedata,rather

    thangutfeelingsandimpulsiveinstincts.AkeyresponsibilityofHRisto

    articulate the logical connectionsbetweenprogressiveHRpracticesand

    firmperformanceanddemonstratethoseconnectionswithdataandratios.

    Worldwide, the fortune companies proudly call themselves Metrics

    Fanaticsineveryaspectofbusinessmanagement.Metricshavetherefore

    becomedifferentiatorbetweentopclassandtraditionalHRdepartment.It

    isavitaltooltorespondtoemergingorganizationalchangeimperativesand

    alevertoboostindividual,departmentalandorganizationalperformance.

    Course Fee forSingle Module

    Early bird(Valid Till15 Sep)

    Late Registration (After 15 Sep)

    SHRMMembers

    Non-Members

    $150

    $200

    $200

    $250

    F u l l C o u r s e w i l l b e o f f e r e d a t $ 1 3 0 0 f o r e a r l y b i r d s a n d $ 1 8 0 0for late registration

    C l a s s w i l l b e c o n d u c t e d o n 1 0consecutive Saturdays

    Class Timings are 12:00pm to 3:00 pm GMT +5.00 (Pakistan, Islamabad).

    In case if you need In-House session, please contact: Quratulain@thehrmetrics.com

  • Facilitator

    ZahidMubarikSHRM-SCP,SPHRi,GPHR

    Zahid Mubarik, CEO HR Metrics and founder LeaderSHRM Forum Pakistan, holds 3 meritorious HRcertificationsfromSHRMandHRCI,USA.ZahidhasthehonorofbeingtheonlyHRprofessionalfromSouthAsia,whobecamememberofISOGenevaglobalHRstandardsdevelopmentCommittee,ISOTC260comprisingofUSA,UK,Australia,Austria,Denmark,France,Germany,Italy,Nether lands , Norway, Portuga l , Sweden andSwitzerland. During past 5 years, he representedPakistaninISOmeetingsinUSA,Australia,Netherlands,andFranceandplayedleadingroleindesigningHumanCapitalMeasurementMetricsforglobalHRstandards.

    ZahidservedasMemberSpecialExpertisePanel,HumanCapital Measurement Metrics SHRM, USA. He waspioneer in introducing Human Capital MeasurementMetrics in South Asia and has provided extensiveconsulting to market leading business entities intransforming to human capital measurement metricswww.thehrmetrics.com. He also got indigenouslydeveloped human capital management analyticssoftware application www.hcmanalytics.net tofacilitateimplementationofHRMetricsandAnalyticsatorganizationlevelandhasinitiatedaresearchonhumancapitalbenchmarkingandissuesmonthlyreportsonkeyHR metrics. He is also an author of quarterly HRmagazineWorkforceTomorrow.

    Zahid has facilitated hundreds of HR professionals toearn SHRM-CP/SCP Certification. His company HRMetrics,beingSHRMPartnerstoodamongtop5partnersintheworldintermsofperformanceduring2016.Aninternationally acclaimed thinker, writer and speaker,ZahidisanactivespeakeratnationalandinternationalconferencesinUSA,ChinaandMiddleEast.HisanalyticalHR papers and expert talks have been featured byinternationalandnationalmediaincludingMicrofinanceGatewayWorldBankWashington,CNBC,DailyDawnandBusinessRecorder.

    Metrics

    HR

    After attending this course, the HR

    professionalsshouldbeableto:

    QuantifyHRdepartment's contribution

    totheoverallbottomline,throughsolid,

    factual, and verifiable data and justify

    toughest managerial decisions with

    easy-to-usemathematicalformulas.

    Identify measurement opportunities;

    diagnose HR financial and operational

    measuresandunderstandthemessages

    inmeasureddata,withaviewtobecome

    competitive, cost effective and yet

    responsivetobusinessneeds.

    Integrate measurement metrics with

    action plan through bench-marking, in

    order to achieve and surpass industry

    standards.

    UpgradeHRstandingintheorganization,

    by achieving strategic goals and

    objectives.

    Coursecomprisesof30hoursofvirtual

    learning with audio and video facility.

    Recordingwillbeavailabletilloneweek

    aftereachsession.

    First Module is mandatory for all the

    participants.

    Tofacilitatepostcourseimplementation

    plan, every modular learning will be

    followedbycasestudybasedevaluation

    ofcalculatingmetrics.

    Participantsmaychoosetoopt/notopt

    for evaluation. Those opting for

    evaluation and obtaining above 70%

    marks in course assignments, will get

    Certificate of Accomplishment

    embossedwithHCMAnalyticsSeal.

    Thosewhodon'toptforevaluationorget

    b e l ow 7 0% m a r k s i n c o u r s e

    assignments, will get Certificate of

    Participation.

    CourseObjectives

    keyfeatures

  • CourseContents

    Metrics

    HR

    RoleofHRinShareholders'WealthCreation UnderstandingBalanceSheet,Income

    Statement,CashFlowStatement,CostBenefitsAnalysis,Breakeven,ProfitMargin,ROI,CompoundingandDiscounting.

    DifferencebetweenData,MetricsandAnalytics ActivityMeasurement&ImpactMeasurement. DataAnalysisTools HRGapanalysisandBenchmarkingTechnique TranslatingIntangibleDataintoTangible

    Outcome DataPresentationTools ChallengesandOpportunitiesinHRMetrics DevelopingaStrategyforHRMetrics

    ESSENTIALSOFBUSINESS&FINANCIALACUMENFORHR

    MODULE1

    RECRUITMENTMETRICS

    RecruitmentYield JobOfferAcceptanceRatio TimetoHire CostPerHire RecruitmenttoHRCostRatio NewHireRetentionQualityRatio NewHirePerformanceQualityRatio OpportunityCostofUnfilledJobs

    MODULE2

    TRAININGMETRICS

    MODULE4

    WorkforceCompetencyRatio TrainingHoursperEmployee TrainingCostperEmployee TrainingCosttoHRCostRatio InternallyTrainedRatio WritingMeasurableTrainingObjectives TrainingROI

    TotalTurnoverRate VoluntaryTurnoverRate InvoluntaryTurnoverRate OpportunityCostofVoluntaryTurnover ROIofHiring&Retention

    RETENTIONMETRICS

    MODULE3

    EMPLOYEEGROWTHMODULE

    MODULE5

    PromotionRatio RotationRatio InternallyHiredRatio CareerGrowthRatio SuccessionCoverageRatio SuccessionReadinessRatio HomeGrownLeadersRatio LeadershipQualityRatio

    GenderDiversityRatio EmployeesperManagerRatio WorkforceServiceProfiling WorkforceAgeProfiling GrievanceResolutionTime GrievanceResolutionRatio SeparationClearanceTime WorkplaceAccidentRate

    EMPLOYEERELATIONSMETRICS

    MODULE6

  • CourseContents

    Metrics

    HR

    EMPLOYEEENGAGEMENTMETRICS

    ConsequencesofDisengagement LinkingEmployeeEngagementwithKey

    BusinessOutcomes KeyDriversofEmployeeEngagement EmployeeEngagementTool BusinessandFinancialImpactofEmployee

    Engagement

    MODULE7

    MeasurableObjectiveSetting PerformanceReviewandEvaluationFramework. PerformanceRatingfromRanking. WorkforcePerformanceRatio OrganizationFinancialPerformanceRatio

    RESULTBASEDKPIs

    MODULE9

    RESULTBASEDKPIs

    MODULE8

    UnderstandingBusinessValueChainandOrganizationPerformanceKPI's

    DesigningFrameworktoAlignEmployeesKPIswithOrganizationKPIs

    BalancingbetweenMeasuringVolume,Time,Cost,Quality,UserSatisfactionandImpact

    HRCOST&ROIMETRICS

    MODULE10

    HREmployeestoOrganizationEmployeesRatio HumanCapitalCosttoOperatingCostRatio CompensationCosttoHRCostRatio SalaryCosttoCompensationCostRatio BenefitsCosttoCompensationCostRatio Revenueperemployee CostperEmployee Profit(EBITDA)perEmployee HRBudgetVariance ROIofHumanCapitalInvestment

  • Metrics

    HR

    Few Testimonials from HCM Analytics Virtual Course Participants

    Oliver KothradeHR Director

    Panasonic Consumer Marketing Europe

    As an HR professional, we need to be aware of direct and indirect

    impact of human resources activities on the financial

    performance of the company. The HCM Analytics Course helps HR

    Managers to gain a better understanding of how to measure and

    align HR activities for better business outcomes. This course

    gives you a very good framework of evidence-based HR analytics

    to improve quality of business decisions.

    HCM Analytics Course keeps you abreast of modern practices in

    Human Capital Measurement. The metrics covered in the course

    are helpful in analyzing workforce performance from various

    dimensions including volume, time, cost, quality and user

    satisfaction. The online course proved to be better than

    expectations and provided an opportunity to get connected with

    participants and the facilitator for knowledge sharing. The subject

    matter expertise of the instructor is the key feature of the course.

    This course can surely assist in better broader knowledge base, job

    performance, professional growth and recognition.

    Asad Mujtaba Naqvi

    SHRM-SCP, HRMP, SPHR , PMP , MBADirector Organizational Development

    Riyadh, Saudi Arabia

  • Metr