using twitter to market your organization

44
Usin g Your Organization To Promote Twitter June 4-5, 2014

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Presentation given during a seminar hosted by the Texas Midwest Community Network and the Texas Forts Trail Region on June 4-5, 2014.

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Page 1: Using Twitter To Market Your Organization

UsingYour Organization

To PromoteTwitter

June 4-5, 2014

Page 2: Using Twitter To Market Your Organization

Get these slides here::http://sarahtpage.com/MidwestForts/

Page 3: Using Twitter To Market Your Organization

Twitter 101

Page 4: Using Twitter To Market Your Organization

What Is Twitter?

• Free social networking and micro-blogging site that allows users to send and read messages known as “tweets”

• Tweets can have no more than 140 characters & are delivered to the author’s subscribers, known as “followers”

Page 5: Using Twitter To Market Your Organization

Twitter Stats

• 500 million users• 60% of active users use their mobile phone to

tweet• Average number of followers per Twitter user is

208• Twitter engagement rates for brands are 17%

higher on Saturdays and Sundays

Source: Linchpin SEO; expandedramblings.com

Page 6: Using Twitter To Market Your Organization

Twitter Benefits for Biz

• Low cost• Speed of feedback• Potential reach of message• Customer engagement/service• Track what people are saying about your

business• Create buzz around upcoming events• Promote your business and other content you

create

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Is Twitter Right for You?

Source: Pew Research Center; mediabistro.com

• 16% of Internet users are on Twitter

• Men & women are equally likely to use Twitter (6% each)

• Ages 18-29 = 27%• Ages 30-49 = 16%• Ages 50-64 = 10%• Ages 65+ = 2%

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Profile Photo or Avatar

User name or handle

Bio and website URL

Recent tweets

Cover Photo

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Profile Photo or Avatar

User name or handle

Hashtag

Mention

Anatomy of a Tweet

Shortened URL

Retweet

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Complete Your Profile

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Follow People

• Your customers• Your business partners,

suppliers, contractors and vendors

• Your competitors or peers

• Trade or professional organizations for your industry

• Businesses in your neighborhood

• Businesses run by people you know (your professional network)Source: http://socialmediaexaminer.com

Page 12: Using Twitter To Market Your Organization

Start Talking

• Types of Twitter MessagesTweet = message you send out to everyone who

follows you@Reply = message you send out as a reply to one

you receivedMention = message you send out that mentions

another Twitter usernameDirect Message (DM) = message you send privately

to another Twitter userRetweet (RT) = message created and sent by

someone else that you share with the people who follow you

Source: http://socialmediaexaminer.com

Page 13: Using Twitter To Market Your Organization

Connect Your Online Presence

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Connect Your Online Presence

Source: http://socialmediaexaminer.com

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Share Photos

Source: http://socialmediaexaminer.com

Page 16: Using Twitter To Market Your Organization

Share Photos

Source: http://socialmediaexaminer.com

Page 17: Using Twitter To Market Your Organization

Organize People You Follow Into Lists

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Use #Hashtags

Use hashtags in your marketing to help people find your business and the

conversations around it.

#

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Use Twitter for Market Research

Page 20: Using Twitter To Market Your Organization

Use Twitter for Market Research

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Twitter Page Setup

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Twitter Setup

1. Go to http://twitter.com2. Enter your name, password, and email address3. Click on the “Sign Up for Twitter” button4. Create a username5. Click on “Create my Account”

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Twitter Setup (cont’d)6. Click on the gear icon at the top right and

select “Settings”a. Account Settings:

1) Select English and Central Time Zone2) DO NOT protect your tweets

b. Profile Settings:1) Upload a profile photo2) Upload a header photo3) Enter real name/business name4) Enter actual location (Ex: Lufkin, TX)5) Enter website URL6) Enter bio – VERY IMPORTANT

c. Design Settings1) Choose a background or upload a new image

Page 24: Using Twitter To Market Your Organization

Twitter Setup: Next Steps

1. Look for interesting people/businesses to follow a. Click in the “Search” bar at the top right

1) Search by name, username & location2) Follow other local businesses/people

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Twitter Setup: Next Steps

2. Enter some content (140 characters)a. Tell the world you’re on Twitter!b. Talk about an upcoming event, sale, a new

product/servicec. Link to an interesting article related to your

business1) Use a URL shortener like http://bit.ly to save space & for

tracking

d. Reply to someonee. RT someone else’s content

Page 26: Using Twitter To Market Your Organization

Twitter Setup: Next Steps

3. Promote your pagea. Update your Facebook status with a link to your

new Twitter page – hit up your friendsb. Include links in your E-mail signature, on your

website, in E-newsletters

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Twitter 201

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Scheduling

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Scheduling on HootSuite

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Scheduling on HootSuite

1

2

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Scheduling on HootSuite

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Scheduling on HootSuite

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Scheduling on HootSuite

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http://business.twitter.com

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http://ads.twitter.com

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Promotion Budget

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Promoted Accounts

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Promoted Tweets

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Can I Help?

Call Me!

Page 44: Using Twitter To Market Your Organization

Follow Me

Linkedin.com/in/sarahpage

Facebook.com/SarahTPageConsulting

@pagetx

Sarah Page, PrincipalSarah T. Page Consulting, LLC

http://[email protected]

512.914.8873

Instagram.com/stpconsulting

Pinterest.com/sarahtpage