usmc wounded warrior regiment gysgt heydo zando district injured support coordinator (disc)

USMC Wounded Warrior

Regiment

GySgt Heydo ZandoDistrict Injured Support Coordinator (DISC)Warrior Summit

Wounded Warrior Call Center 24/7: 1.877.487.6299 -- Stay Connected -- www.woundedwarriorregiment.org

Wounded Warrior Regiment Mission

Wound

IED Blast

Gunshot

Traumatic Brain Injury

Training Accident

Vehicle Accident

Post Traumatic Stress

Cancer

Chronic Illness

Mental Health

Illness Injury

• Serves the total force – active duty, reserve, retired, and veteran Marines.• The only official Marine Corps unit charged with providing non-medical

care to WII Marines.

Provides and enables assistance to wounded, ill, and injured (WII) Marines, sailors attached to or in support of Marine units, and their family members in order to assist them as they return to duty or transition to civilian life.


Global Reach

3

Wounded Warrior Regiment support is not a factor of luck and location


Providing individualized support through the phases of recovery.

Marines Stay in the FIGHT!

The Recovery MissionIt’s a relationship, not a process

44

Photo by Dan Gross, The Gazette


154210

16944

27%

19%

55%

Patients supported by the WWR at a MTF (not part

of total number)

WWR Population and Demographics

Marines Joined to the WWR

East: 315West: 177

External Marines

Supported by an RCC

TOTAL

Com

ple

x C

are

(A

cti

ve D

uty

/ R

eserv

e)

Vete

ran

945453

Joined Marines :• Transferred by Service

Record (TR/SR) or Temporary Assigned Duty (TAD)

• Assigned an RCC

External Marines :• Not joined to the WWR

(Marines who have stayed with their parent unit)

• Assigned an RCC • Receive support from the

WWR (example)

50

Ill/Injured Outside Combat

ZoneCombat Wounded

Ill/Injured In Combat

Zone

Incident Type: Joined and External Population

Total Marines in the

IDES Process

2,730

Marines joined to the WWR or supported by an RCC in the

IDES Process

589Source: Veterans Tracking Application (VTA)

22%MEB Phase

PEB Phase

Transition

VA Benefits

Marines joined to WWR or supported by an RCC in various IDES phases

(12 Cases Between Phases)

Auto Accident,

Cancer

TBI, Gun Shot, Burns

PTSD, Training

Accident

Source: Marine Corps Total Force System (MCTFS)N=945

Source: (MCTFS)

29,096 Veteran

Marines who remain with parent unit

3,598Active Duty / Reserve

Sergeant Merlin German

Wounded Warrior

Call CenterSource: MCWIITS

764 Disability retired and Veteran Marines receiving, as needed, short or long-term recovery support

District Injured Support Coordinator Support

Source: DISC Program Manager

WWR StaffingMarine: 320

Civilians: 120

Contractors: 104

Total: 544

(Active Duty and Reserve)

(GS and NAF)

As of August 2014

+ =492


Marines Recovering at their Parent Units

6 6

WWR provides services to help Commander’s ensure WII Marines’ productive recoveries via:

• Wounded Warrior Battalions East and West Contact Center: Outreach to Marines (Active Duty and Reserve) who remain with their parent commands

• Recovery Care Coordinators: RCCs support qualified external cases with Comprehensive Recovery Plans

• WWR Medical Cell: Medical Advocacy (TBI and PTS) and liaison to the medical community

• District Injured Support Coordinators: Support transitioning Marines in their communities

• Administrative Support (WWR has sole responsibility for Traumatic Servicemembers’ Group Life Insurance, Special Compensation for Assistance With Activities of Daily Living, Pay and Allowance Continuation)

• Integrated Disability Evaluation System Advocacy

WWR provides Commanders tools and guidance to help them support their WII Marines: “Does my Marine

require an RCC?” “Does my Marine

qualify for special compensation?”

CMC expressed intent that WII Marines should remain assigned to their parent units, so long as their medical conditions allow and their units can support them.


Communication / Outreach

WWR Call Center / Contact Centers• Sergeant Merlin German Wounded Warrior Call Center

Monthly call volume: 9,500 outreach / 1,200 incoming Target population: Veteran Marines (TDRL, Purple Heart, PCR) Population total: Nearly 30,000

• Wounded Warrior Battalion Contact Centers Monthly call volume (combined): 3,500 outreach / 400

incoming Target population: Recovering Marines with their parent

commands Population total: Nearly 4,000

Social Media• Facebook

Includes a Support Form Over 100,000 Followers!

• Twitter• YouTube• FlickrWWR Mobile Application• Recent launch of version 2.0 • Provides prompt and easy access to WWR resources• Over 6,000 downloads!WWR Quarterly Report • One-page report suitable for internal and external audiences• Downloadable from the WWR website

Sergeant Merlin German

Communication is Key to Support


The Future of the WWR

Whether at war or in times of peace the WWR will continue to care for our WII Marines.

Never before has recovery care been so comprehensive. Care assets are aligned under a single

command – the WWR.

Support must be enduring in view of issues resulting from the current decade of war: Catastrophic injuries and illnesses

requiring acute care Traumatic brain injuries Psychological health problems including

PTS

Conditions such as TBI and PTS are not solved by short-term care, and will require continuing services.

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“I think it’s probably one of the greatest success stories coming out of this war.”

“The wounds of this war will be with us for a long time.”

“We also have typical things that happen to our young men and women – cancer, accidents, tragedies that happen.”

“My sense is that it will be around for a long time.”

Gen Amos: Speaking about the WWR


CONCLUSION

9

Our Marines and their Families are Still in the Fight!

Thank you for your continued support.

usmc wounded warrior regiment gysgt heydo zando district injured support coordinator (disc)

Documents

marine barracks

marine moves

support of marine units

regiment surrounds marines

injured wii marines

veteran marines

phases of recovery

recovery missionits