ux at hp enterprise
TRANSCRIPT
USER EXPERIENCE at HPE SOFTWARE
David Ismailov Sr. User Experience Expert
David Ismailov Sr. User Experience Expert Cross HPE UX Group
@dima_david
MAIN TOPICS
• The Changes in User Experience and how it will impact us
• From problem to great user experience in 7 steps - the
WebInspect case study.
• Practical UX Toolkit you can use.
USER EXPERIENCE
source: Youtune>PhilipsLighting
source: Youtune>PhilipsLighting
BlueSmartBlueSmart
HPE VISIONOne Story. One Application. Endless Possibilities.
https://www.youtube.com/watch?v=FkzX_dV1wYA
HPE Software
Application Delivery Management Vision
UX at HP
UX at HPE Software
“User Centered Design is a framework of processes that focuses on the real needs of the user throughout the multi stage problem solving process.”
UCD – USER CENTERED DESIGN
DELIVERABLES / STAKEHOLDERS
STRATEGY 1. Long term vision & Guiding
principles 2. Define Project scope. 3. Project goals - what the
organization is hoping to achieve with this project.
• BU Leadership
• PM
• UX
• PFS
RESEARCH 1. Map personas / Users
2. Customer problems? 3. Competitive landscape 4. Industry standards 5. Opportunity to innovate –
Competitive advantage
• UX
• PM
• PFS
STORY
1. Defining key use cases
2. Validating with customers 3. Cutting down the core scope
(MVP)
• UX
• PM
• PFS
• BU Leadership sign off
CONCEPT 1. Sketching a mockup concept
including interaction model, key
elements and navigation
2. Short usability testing with customers
• UX / UI
• PM
• PFS
• BU Leadership sign off
DELIVERABLES & KEY STAKEHOLDERS
DETAILED DESIGN 1. Detailed wireframe
2. UI Components 3. Gestures 4. Responsiveness 5. Full design 6. Start implementation with dev
• UX / UI
• DEV
• QA
• PM
• PFS
• Technical writer
IMPLEMENT 1. Follow up implementation and adjust
design as needed
• UX / UI
• DEV
• QA
• PM
• PFS
• Technical writer
STABILIZE AND DEPLOY
UX/UI – QA of final deliverable
• UX / UI
• DEV
• QA
• PM
• PFS
• Technical writer
REDESIGN CASE STUDYWebInspect
STRATEGY
RESEARCH
JOHNSecurity Manager
STANLEYSecurity Tester
PERSONAS /USERS
JOHNSecurity Manager
STANLEYSecurity Tester
ASHLYQA Engineer
PERSONAS /USERS
PERFORMANCEDELIGHTERS
BASIC NEEDS
EXTREMLY SATISFIED
NEUTRAL
NOT SATISFIED
LOW INVESTMENT HIGH INVESTMENT
THEKANOMODEL
PERFORMANCEDELIGHTERS
BASIC NEEDS
EXTREMLY SATISFIED
NEUTRAL
NOT SATISFIED
LOW INVESTMENT HIGH INVESTMENT
THEKANOMODEL
STORY
CONCEPT
WebInspect Prototype
WebInspect Prototype
DETAILED / VISUAL DESIGN
WebInspect
WebInspect UI WebInspect UI
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