2015

https://instagram.com/p/68yn2aB6-1/?taken-by=kevinjaako

CONTENTS•Keynote•Inclusive user testing•Challenging an oxy-moron•Stop designing screens•Extremes of research ?

Sketchnote by @sujeevnotsteve

OPENING KEYNOTE

Photo UX Australia

Sketchnote by Justin Cheong

DIVIDED•Organised in hierarchies

•Business prioritises internal efficiency over customers’ needs

•Stable environments & clearly defined jobs

•Staff in silos / isolation

Sketchnote by Dave Gray

CONNECTED•Organised in “holarchies”

•Variable environments

•Jobs require human judgement, creativity, good decision making skills

•Move and learn faster

Sketchnote by Dave Gray

INCLUSIVE USER TESTINGBETTER OUTCOMES

Photo UX Australia

Sketchnote by Matthew Magain

PLAIN LANGUAGE

Sketchnote by Matthew Magain

+1

RECRUIT

Sketchnote by Matthew Magain

EVALUATE

Sketchnote by Matthew Magain

BYO

Sketchnote by Matthew Magain

CHALLENGING AN OXY-MORON

BEAUTIFUL LOCAL GOVERNMENT WEBSITES

Photo UX Australia

http://www.slideshare.net/remram/challenging-an-oxymoron-beautiful-local-government-websites

http://www.slideshare.net/remram/challenging-an-oxymoron-beautiful-local-government-websites

STOP DESIGNING SCREENSSTART DESIGNING CHANGE

Photo UX Australia

EXTREMES OF RESEARCH

Photo UX Australia

EXTREMES OF RESEARCHAirports versus ice-cream

EXTREMES OF RESEARCHAirports versus ice-cream

EXTREMES OF RESEARCHCapture data

EXTREMES OF RESEARCHCapture data

EXTREMES OF RESEARCHData analysis

EXTREMES OF RESEARCHData analysis

SUMMING UP•Judgement, creativity, decision

making

•Collaborate, network, learn faster

•Recruit SS & people with disabilities

•Minimalist designs with chunky

SUMMING UP•Build with both staff & users

•Intrinsic motivators, safe place to practice

•Shadow users in context, collaborate on analysis

THANKSQuestions?

Selfie Vernon Fowler